What users are saying about
3 Ratings
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54 Ratings
3 Ratings
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Score 7.5 out of 100

ClickUp

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54 Ratings
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Score 9.1 out of 100

Likelihood to Recommend

10000ft

I think 10000ft is good for bare minimum project monitoring, we used it a large company because we didn't need to have exact numbers - it was just a rough idea to see where freelance resources were over burning. If, however you work a much smaller company and really need to know detailed information it's not as effective, there are many other software options that really allow for much closer and precise tracking. I would recommend 10000ft for companies that just need to monitor large freelance teams, track hours and higher level projects that are also monitored on other project management tools. It's a tool I would only use in conjunction with something else.
Anonymous | TrustRadius Reviewer

ClickUp

Tracking and organization of company projects is very easy and effective with ClickUp software. From simple lists to complicated projects, ClickUp software has been used to get things done as expected. It is a very effective software when addressing task management problem and tracking the progress of organization ongoing tasks and projects.
Judy Hellen | TrustRadius Reviewer

Feature Rating Comparison

Project Management

10000ft
8.8
ClickUp
8.4
Task Management
10000ft
8.0
ClickUp
9.6
Resource Management
10000ft
10.0
ClickUp
Gantt Charts
10000ft
10.0
ClickUp
7.9
Scheduling
10000ft
10.0
ClickUp
Workflow Automation
10000ft
8.0
ClickUp
Team Collaboration
10000ft
10.0
ClickUp
9.0
Support for Agile Methodology
10000ft
10.0
ClickUp
8.5
Support for Waterfall Methodology
10000ft
10.0
ClickUp
8.1
Document Management
10000ft
8.0
ClickUp
8.2
Email integration
10000ft
8.0
ClickUp
Mobile Access
10000ft
8.0
ClickUp
Timesheet Tracking
10000ft
8.0
ClickUp
7.8
Change request and Case Management
10000ft
8.0
ClickUp
Budget and Expense Management
10000ft
8.0
ClickUp

Professional Services Automation

10000ft
5.0
ClickUp
Quotes/estimates
10000ft
6.0
ClickUp
Invoicing
10000ft
2.0
ClickUp
Project & financial reporting
10000ft
7.0
ClickUp

Pros

10000ft

  • Capacity planning/resource planning.
  • Operational forecast and bring it up in a very visual manner.
Nicolas Costa Ossa | TrustRadius Reviewer

ClickUp

  • RECURRING TASKS - Their recurring tasks are great. There are all kinds of customizations you can use for how often tasks recur. Also, comments on recurring tasks get carried every time the task recurs, so you never forget anything. This was a big reason why we picked ClickUp over other tools.
  • TASK STRUCTURE - It's very easy to use and keep everything into the correct tasks. Mentioning other tasks makes it easy to string things together. Also, it's great that we can assign comments, that makes it so we don't have to create quite as many tasks. Also, when a manager needs to review work, staff can just say "finished this draft, can you review?" and assign their manager. Their manager can mark it as complete once they've reviewed it. SO EASY
  • CHROME EXTENSION - I love their chrome extension. I can click a button and create tasks in ClickUp without ever leaving my email, it also puts the email in the task as an attachment. I can also attach emails to tasks, which is great.
McKay Salisbury | TrustRadius Reviewer

Cons

10000ft

  • It's often confusing to use and find things, I sometimes find it to be a little counterintuitive as to where functions are (e.g. for tracking budgets and pulling reports).
  • When pulling a budget I always struggled to comb through the large amounts of data and time inputted. When I select a filter the page often wouldn't refresh or i'd forget to de-select a filter as it wasn't in an obvious place, which sometimes left me with pulling an incorrect budget.
  • The data is only as good as the people entering the time. Often with so many small tasks people would enter time incorrectly, in the wrong milestone or project. It lists all of your projects on one page, so it's not easy to enter it and there's a lot of room for error.
Anonymous | TrustRadius Reviewer

ClickUp

  • It maybe could be more simple. Creating a task has so many features you can include that it sometimes may be tough.
  • In emails, you are able to attach tasks, but it puts it in an extremely weird format and it is tough to read. I wish there was a way to only put the important information instead of having to put the entire thread in the task.
Jordan Matthews | TrustRadius Reviewer

Likelihood to Renew

10000ft

10000ft 4.0
Based on 1 answer
I think there's limited uses for the tool and much more comprehensive options out there for multiple tools in one. With more people working remotely, it's hard to just use email and face to face, in some ways you need to have a tool that's a fall back and a record of where you are + where you're going
Anonymous | TrustRadius Reviewer

ClickUp

ClickUp 9.0
Based on 1 answer
We are pleased with using ClickUp and it's cost effectiveness. We are very likely to stick with ClickUp.
Ravinder Gupta | TrustRadius Reviewer

Usability

10000ft

No score
No answers yet
No answers on this topic

ClickUp

ClickUp 9.0
Based on 6 answers
With previous tools we used, we had to conduct a fairly extensive onboarding process with any new employees we hired. ClickUp is so simple to use that we really only need a 30-minute meeting to show new employees how to use it and they're off to the races. The drag/drop function is nearly universal which makes it extremely easy to move things around and stay organized.
Brittany Bartoli | TrustRadius Reviewer

Support Rating

10000ft

10000ft 10.0
Based on 1 answer
They have been super responsive every time we need them. We built ourselves some integrations with other internal systems, and whenever we needed clarification or help to complete said integrations, they were super responsive. They have a very technical background which makes it super easy to work with when you present to them technical challenges regarding integrations or the use of their API.
Nicolas Costa Ossa | TrustRadius Reviewer

ClickUp

ClickUp 9.0
Based on 28 answers
ClickUp provides all the support you need over email. The customer service is excellent. I didn't interact with the support team too much as there was rarely an issue that I needed help with. However, when I did need help they were excellent.
Anonymous | TrustRadius Reviewer

Alternatives Considered

10000ft

Although an interesting tool, compared to Basecamp or Workfront, 10000ft really struggles on the collaboration aspect of the tool. It's great for the bare minimum, recording hours and pulling a budget, but we also relied on email for collaboration and face to face meetings - which is no bad thing! Although for big companies and small projects it's nice to have everything all in one tool so there's less jumping and room for error. That would be my recommendation for any company evaluating it
Anonymous | TrustRadius Reviewer

ClickUp

I think ClickUp is easier to use and has more options to customize and distribute tasks among a team than the other software. ClickUp can get much more detailed than the others, which makes it easy for when a lot of information needs to be shared over a certain project.
Anonymous | TrustRadius Reviewer

Return on Investment

10000ft

  • Accurate forecasting.
  • Source of truth.
Nicolas Costa Ossa | TrustRadius Reviewer

ClickUp

  • ClickUp has helped us close some accounts. They were on the fence, and when they heard how organized we were, that made them feel more confident in accepting our offer.
  • ClickUp has helped us in our account retention. As we consistently accomplish everything we see, we gain more trust. Even if they forget what they asked of us, we won't.
Alan Bloxham | TrustRadius Reviewer

Screenshots

Pricing Details

10000ft

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

ClickUp

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Rating Summary

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