What users are saying about
7 Ratings
7 Ratings
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Score 5 out of 100
14 Ratings
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Score 8.7 out of 100

Feature Set Ratings

  • 10000ft ranks higher in 1 feature set: Project Management

Project Management

8.9

10000ft

89%
8.2

OpenText Hightail

82%
10000ft ranks higher in 13/16 features

Task Management

8.0
80%
2 Ratings
9.0
90%
4 Ratings

Resource Management

10.0
100%
2 Ratings
N/A
0 Ratings

Gantt Charts

10.0
100%
2 Ratings
N/A
0 Ratings

Scheduling

10.0
100%
2 Ratings
8.0
80%
3 Ratings

Workflow Automation

8.0
80%
2 Ratings
8.0
80%
2 Ratings

Team Collaboration

10.0
100%
2 Ratings
N/A
0 Ratings

Support for Agile Methodology

10.0
100%
1 Rating
N/A
0 Ratings

Support for Waterfall Methodology

10.0
100%
1 Rating
N/A
0 Ratings

Document Management

8.0
80%
2 Ratings
N/A
0 Ratings

Email integration

8.0
80%
2 Ratings
N/A
0 Ratings

Mobile Access

8.0
80%
1 Rating
8.0
80%
5 Ratings

Timesheet Tracking

8.0
80%
2 Ratings
N/A
0 Ratings

Change request and Case Management

8.0
80%
2 Ratings
N/A
0 Ratings

Budget and Expense Management

8.0
80%
2 Ratings
N/A
0 Ratings

Search

N/A
0 Ratings
7.0
70%
3 Ratings

Visual planning tools

N/A
0 Ratings
9.0
90%
3 Ratings

Professional Services Automation

5.0

10000ft

50%

OpenText Hightail

Feature Set Not Supported
N/A
10000ft ranks higher in 3/3 features

Quotes/estimates

6.0
60%
1 Rating
N/A
0 Ratings

Invoicing

2.0
20%
1 Rating
N/A
0 Ratings

Project & financial reporting

7.0
70%
2 Ratings
N/A
0 Ratings

Communication

10000ft

Feature Set Not Supported
N/A
8.0

OpenText Hightail

80%
OpenText Hightail ranks higher in 4/4 features

Notifications

N/A
0 Ratings
9.0
90%
7 Ratings

Discussions

N/A
0 Ratings
8.0
80%
3 Ratings

Integrates with Gmail and Google Hangouts

N/A
0 Ratings
7.0
70%
1 Rating

Integrates with Outlook

N/A
0 Ratings
8.0
80%
2 Ratings

File Sharing & Management

10000ft

Feature Set Not Supported
N/A
8.9

OpenText Hightail

89%
OpenText Hightail ranks higher in 8/8 features

Versioning

N/A
0 Ratings
9.0
90%
3 Ratings

Video files

N/A
0 Ratings
9.0
90%
8 Ratings

Audio files

N/A
0 Ratings
9.0
90%
8 Ratings

Document collaboration

N/A
0 Ratings
10.0
100%
5 Ratings

Access control

N/A
0 Ratings
10.0
100%
6 Ratings

Advanced security features

N/A
0 Ratings
8.0
80%
7 Ratings

Integrates with Google Drive

N/A
0 Ratings
8.0
80%
2 Ratings

Device sync

N/A
0 Ratings
8.0
80%
4 Ratings

Attribute Ratings

  • OpenText Hightail is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

8.6

10000ft

86%
2 Ratings
9.0

OpenText Hightail

90%
8 Ratings

Likelihood to Renew

4.0

10000ft

40%
1 Rating

OpenText Hightail

N/A
0 Ratings

Support Rating

10.0

10000ft

100%
2 Ratings

OpenText Hightail

N/A
0 Ratings

Likelihood to Recommend

Artefact Product Group, LLC

I think 10000ft is good for bare minimum project monitoring, we used it a large company because we didn't need to have exact numbers - it was just a rough idea to see where freelance resources were over burning. If, however you work a much smaller company and really need to know detailed information it's not as effective, there are many other software options that really allow for much closer and precise tracking. I would recommend 10000ft for companies that just need to monitor large freelance teams, track hours and higher level projects that are also monitored on other project management tools. It's a tool I would only use in conjunction with something else.
Read full review

OpenText

Hightail is my go-to source when I need to send large files that would never fit as regular attachments. That being said, sometimes there are files that would perfectly fit as attachments but I want the security that Hightail provides when sending sensitive or private material. It's very comforting knowing that the content I'm sending is only being received and viewed by the intended parties. It's also comforting for my clients when it's THEIR content that I'm sending for review.
Read full review

Pros

Artefact Product Group, LLC

  • Capacity planning/resource planning.
  • Operational forecast and bring it up in a very visual manner.
Read full review

OpenText

  • Management of content, communication, spaces, and projects in general.
  • Control of processes, tasks and activities between the different members of teams.
  • Collaborative work through different media and channels.
Read full review

Cons

Artefact Product Group, LLC

  • It's often confusing to use and find things, I sometimes find it to be a little counterintuitive as to where functions are (e.g. for tracking budgets and pulling reports).
  • When pulling a budget I always struggled to comb through the large amounts of data and time inputted. When I select a filter the page often wouldn't refresh or i'd forget to de-select a filter as it wasn't in an obvious place, which sometimes left me with pulling an incorrect budget.
  • The data is only as good as the people entering the time. Often with so many small tasks people would enter time incorrectly, in the wrong milestone or project. It lists all of your projects on one page, so it's not easy to enter it and there's a lot of room for error.
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OpenText

  • Some of our recipients are not very tech-savvy and can get confused with how to download a file. There is some room for improvement by making it clearer where the user should click to download the file.
Read full review

Pricing Details

10000ft

Starting Price

$0

Editions & Modules

10000ft editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    OpenText Hightail

    Starting Price

    $0 100MB per file upload

    Editions & Modules

    OpenText Hightail editions and modules pricing
    EditionModules
    Lite01
    Pro152
    BusinessCustom3
    Teams304

    Footnotes

    1. 100MB per file upload
    2. per user, per month
    3. per user, per month
    4. per user/per month

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Lite: Send large files with anyone. Files are limited to 100MB for each file size uploaded, 2GB storage max. Files expire after 7 days. Pro: Send large files with anyone and set advanced security permissions such as expiration dates and access codes. Files are limited to 25GB for each file size uploaded, with unlimited storage. Teams: Send large files, collaborate in real-time and manage creative projects with your team. The Hightail Teams plan allows you to purchase multiple users online (from 1-30 users per organization) and allows users to send file sizes up to 50GB with unlimited storage. The Teams plan also includes features such as file previews, organization, annotations, version control, discussions, follow-ups, approval routing and more. Business: Create unlimited visual project folders (called a Space) with collaboration and project management features such as approval routing and assigning to-dos, upload unlimited files up to 100GB each, protect them with access codes and manage user permissions., plus intuitive admin controls , detailed activity analysis for your entire company, advanced organization options and priority support.

    Likelihood to Renew

    Artefact Product Group, LLC

    I think there's limited uses for the tool and much more comprehensive options out there for multiple tools in one. With more people working remotely, it's hard to just use email and face to face, in some ways you need to have a tool that's a fall back and a record of where you are + where you're going
    Read full review

    OpenText

    No answers on this topic

    Support Rating

    Artefact Product Group, LLC

    They have been super responsive every time we need them. We built ourselves some integrations with other internal systems, and whenever we needed clarification or help to complete said integrations, they were super responsive. They have a very technical background which makes it super easy to work with when you present to them technical challenges regarding integrations or the use of their API.
    Read full review

    OpenText

    No answers on this topic

    Alternatives Considered

    Artefact Product Group, LLC

    Although an interesting tool, compared to Basecamp or Workfront, 10000ft really struggles on the collaboration aspect of the tool. It's great for the bare minimum, recording hours and pulling a budget, but we also relied on email for collaboration and face to face meetings - which is no bad thing! Although for big companies and small projects it's nice to have everything all in one tool so there's less jumping and room for error. That would be my recommendation for any company evaluating it
    Read full review

    OpenText

    Honestly, once we started using Google Drive more efficiently and saw what improvements OpenText Hightail had made, it was hard to choose. But now that we more consistently use Google Drive, I use it probably 75% more than I use OpenText Hightail for the same tasks. I'm not sure how much longer I'll be a customer at OpenText but it's great to have both options.
    Read full review

    Return on Investment

    Artefact Product Group, LLC

    • Accurate forecasting.
    • Source of truth.
    Read full review

    OpenText

    • Hightail simply saves time. We no longer struggle with trying to meet the requirements of OutLook. When we have a file that is too large to send via OutLook we just "hightail it".
    Read full review

    Screenshots

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