What users are saying about
4 Ratings
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Top Rated
295 Ratings
4 Ratings
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Score 7.1 out of 100

Xero

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Top Rated
295 Ratings
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Score 8.7 out of 100

Likelihood to Recommend

10000ft

I think 10000ft is good for bare minimum project monitoring, we used it a large company because we didn't need to have exact numbers - it was just a rough idea to see where freelance resources were over burning. If, however you work a much smaller company and really need to know detailed information it's not as effective, there are many other software options that really allow for much closer and precise tracking. I would recommend 10000ft for companies that just need to monitor large freelance teams, track hours and higher level projects that are also monitored on other project management tools. It's a tool I would only use in conjunction with something else.
Anonymous | TrustRadius Reviewer

Xero

Xero is great for small businesses who don't need a lot of complex features, or who will be managing accounting internally. It has robust integration capability that can grow with you (more so than, say FreshBooks), but won't break the bank. It's not as well suited for larger organizations or those with more complex reporting needs. For example, I acquired another business several years ago, and needed to pull quarterly reports of income from specific clients in order to calculate my pay-out for that quarter. I did that in QBO fairly easily, and had a saved template that I could use to generate it. Luckily I made the switch to Xero after the final pay-out because it would be very difficult to generate such a report now, since there aren't any report filters where you can select only specific customers from your contact list. Xero does support customized report templates that can be saved, the filtering options are just very limited. Essentially, you have to export all of the data to a CSV and then manipulate the spreadsheet locally.
Jennifer Hess | TrustRadius Reviewer

Feature Rating Comparison

Project Management

10000ft
8.9
Xero
Task Management
10000ft
8.0
Xero
Resource Management
10000ft
10.0
Xero
Gantt Charts
10000ft
10.0
Xero
Scheduling
10000ft
10.0
Xero
Workflow Automation
10000ft
8.0
Xero
Team Collaboration
10000ft
10.0
Xero
Support for Agile Methodology
10000ft
10.0
Xero
Support for Waterfall Methodology
10000ft
10.0
Xero
Document Management
10000ft
8.0
Xero
Email integration
10000ft
8.0
Xero
Mobile Access
10000ft
8.0
Xero
Timesheet Tracking
10000ft
8.0
Xero
Change request and Case Management
10000ft
8.0
Xero
Budget and Expense Management
10000ft
8.0
Xero

Professional Services Automation

10000ft
5.0
Xero
Quotes/estimates
10000ft
6.0
Xero
Invoicing
10000ft
2.0
Xero
Project & financial reporting
10000ft
7.0
Xero

Payroll Management

10000ft
Xero
7.0
Pay calculation
10000ft
Xero
8.8
Benefit plan administration
10000ft
Xero
6.5
Direct deposit files
10000ft
Xero
7.3
Salary revision and increment management
10000ft
Xero
5.7
Reimbursement management
10000ft
Xero
6.7

Customization

10000ft
Xero
7.3
API for custom integration
10000ft
Xero
7.0
Plug-ins
10000ft
Xero
7.7

Security

10000ft
Xero
8.6
Single sign-on capability
10000ft
Xero
8.3
Role-based user permissions
10000ft
Xero
8.8

Reporting & Analytics

10000ft
Xero
8.3
Dashboards
10000ft
Xero
8.5
Standard reports
10000ft
Xero
8.6
Custom reports
10000ft
Xero
7.8

General Ledger and Configurable Accounting

10000ft
Xero
8.1
Accounts payable
10000ft
Xero
8.9
Accounts receivable
10000ft
Xero
8.8
Cash management
10000ft
Xero
8.3
Bank reconciliation
10000ft
Xero
8.7
Expense management
10000ft
Xero
8.7
Time tracking
10000ft
Xero
6.3
Fixed asset management
10000ft
Xero
8.8
Multi-currency support
10000ft
Xero
8.7
Multi-division support
10000ft
Xero
7.9
Regulations compliance
10000ft
Xero
8.5
Electronic tax filing
10000ft
Xero
7.4
Self-service portal
10000ft
Xero
8.5
Global Financial Support
10000ft
Xero
6.7
Primary and Secondary Ledgers
10000ft
Xero
8.7
Intercompany Accounting
10000ft
Xero
8.3
Localizations
10000ft
Xero
6.7
Journals and Reconciliations
10000ft
Xero
8.9
Enterprise Accounting
10000ft
Xero
8.1
Configurable Accounting
10000ft
Xero
8.8
Centralized Rules Framework
10000ft
Xero
7.5
Standardized Processes
10000ft
Xero
8.1

Inventory Management

10000ft
Xero
6.6
Inventory tracking
10000ft
Xero
6.9
Automatic reordering
10000ft
Xero
7.0
Location management
10000ft
Xero
7.1
Manufacturing module
10000ft
Xero
5.5

Order Management

10000ft
Xero
8.4
Pricing
10000ft
Xero
7.4
Order entry
10000ft
Xero
8.8
Credit card processing
10000ft
Xero
8.4
Cost of goods sold
10000ft
Xero
8.4
Order Orchestration
10000ft
Xero
8.6
End-to-end order visibility
10000ft
Xero
8.4
Order exception Resolution
10000ft
Xero
8.3

Pros

10000ft

  • Capacity planning/resource planning.
  • Operational forecast and bring it up in a very visual manner.
Nicolas Costa Ossa | TrustRadius Reviewer

Xero

  • Xero is extremely easy to use for all levels of users
  • As an accountant, I really appreciate Xeros ability to drill down and look at the details of transactions
  • Xero's reporting is easy to use and can be exported in different forms (pdf, excel, etc)
Anonymous | TrustRadius Reviewer

Cons

10000ft

  • It's often confusing to use and find things, I sometimes find it to be a little counterintuitive as to where functions are (e.g. for tracking budgets and pulling reports).
  • When pulling a budget I always struggled to comb through the large amounts of data and time inputted. When I select a filter the page often wouldn't refresh or i'd forget to de-select a filter as it wasn't in an obvious place, which sometimes left me with pulling an incorrect budget.
  • The data is only as good as the people entering the time. Often with so many small tasks people would enter time incorrectly, in the wrong milestone or project. It lists all of your projects on one page, so it's not easy to enter it and there's a lot of room for error.
Anonymous | TrustRadius Reviewer

Xero

  • Notifications are really limited and surprisingly disappointing given what we've become used to in Saas tools. There's an area for discussing a transaction with the team but there's no way of at tagging those people so no one will see the discussion unless they actively look for it. Also, if an invoice is overdue, Xero will send the client custom reminders but it won't notify us, and same for bills, what if I just forget to pay a bill that's loaded up...? Xero knows but doesn't care. And the same for expense claims, you can upload a receipt and request reimbursement for it... but no one will be notified!
  • Integrations via Zapier are disappointing. Xero has done nothing to develop this area. Many of our other favorite spas products have really focussed on integrating well with Zapier. eg. Airtable, Trello, Helpscout, Gsuite, Slack but Xero has left a lot to be desired.
  • The dashboard doesn't give that much power for analysis and reporting. I'd like to be able to hack the widgets, add my own graphs and custom reports so I can see useful information.
Malcolm Colman-Shearer | TrustRadius Reviewer

Likelihood to Renew

10000ft

10000ft 4.0
Based on 1 answer
I think there's limited uses for the tool and much more comprehensive options out there for multiple tools in one. With more people working remotely, it's hard to just use email and face to face, in some ways you need to have a tool that's a fall back and a record of where you are + where you're going
Anonymous | TrustRadius Reviewer

Xero

Xero 4.8
Based on 26 answers
In addition to the matters covered in this review, my reason for renewing this product is that Xero's functionality and the constant updates that the company provides, makes the software even more business friendly. The software therefore builds a brand loyalty among customers.
Sarang Mandke | TrustRadius Reviewer

Usability

10000ft

No score
No answers yet
No answers on this topic

Xero

Xero 8.4
Based on 20 answers
It simply is incredibly usable with excellent drill down features. The dashboard is highly configurable. Transactions are now even easier to find with the new Global Search feature. Documents can be attached to transactions. We use Bills Entryless to transfer documents to Xero without keying the data. Visibility to reports (the old style takes seconds). The newer reports are more RAM hungry so there can be a 10 second or so lag while the report is compiled. Usually old style reports deliver what our clients need in a flash
John Cotter | TrustRadius Reviewer

Reliability and Availability

10000ft

No score
No answers yet
No answers on this topic

Xero

Xero 9.0
Based on 10 answers
We have been actively using and 100% Xero based for our ecommerce accounting practice for over 4 years. There has on been one real outage for more than 5 minutes. Xero was open and transparent about the outage, what they were doing to resolve the issue, and provided 15 minute updates. Showing how they care about their customers and partners. Plus, showing that their customers care too, were understanding, and went surfing or in our case took a nap. Couldn't run our business without Xero as a partner.
Scott Scharf | TrustRadius Reviewer

Performance

10000ft

No score
No answers yet
No answers on this topic

Xero

Xero 10.0
Based on 8 answers
Pages generally load quickly, but it's a fairly common occurrence to have pages taking a bit longer than I'd like to load (as in, 4+ seconds). Occasionally I have to refresh a page to get it to work. Bank feed and integrations tend to be slow in general, but that could easily be due to API latency on the side of the other parties. Most of the time, though, the bank feeds refresh before I login so it's not a huge problem. Not necessarily good performance compared to a local app like QuickBooks desktop, but definitely good performance for a cloud application. Room for growth? yes.
Anonymous | TrustRadius Reviewer

Support Rating

10000ft

10000ft 10.0
Based on 2 answers
They have been super responsive every time we need them. We built ourselves some integrations with other internal systems, and whenever we needed clarification or help to complete said integrations, they were super responsive. They have a very technical background which makes it super easy to work with when you present to them technical challenges regarding integrations or the use of their API.
Nicolas Costa Ossa | TrustRadius Reviewer

Xero

Xero 1.1
Based on 15 answers
Support has always been responsive and quickly resolved any questions I have. The only reason I don't give full points is because there's no way to call for immediate help. I'm fine with this because I don't need it badly enough to pay for it
Dave Olsen | TrustRadius Reviewer

Online Training

10000ft

No score
No answers yet
No answers on this topic

Xero

Xero 10.0
Based on 5 answers
All of Xero's training is online and available for anyone (business owner or accountants) to learn and become experts in their system. There is a range of content from product training to real world webinars from their partners. Xero is beautiful accounting software and their training is the same.
Scott Scharf | TrustRadius Reviewer

Implementation Rating

10000ft

No score
No answers yet
No answers on this topic

Xero

Xero 9.5
Based on 9 answers
If it can be done, time the implementation near a new fiscal year so you can start clean. Otherwise, you have to go back and do historical data from the beginning of the fiscal year, which can be brain draining.
Andre Yeu | TrustRadius Reviewer

Alternatives Considered

10000ft

Although an interesting tool, compared to Basecamp or Workfront, 10000ft really struggles on the collaboration aspect of the tool. It's great for the bare minimum, recording hours and pulling a budget, but we also relied on email for collaboration and face to face meetings - which is no bad thing! Although for big companies and small projects it's nice to have everything all in one tool so there's less jumping and room for error. That would be my recommendation for any company evaluating it
Anonymous | TrustRadius Reviewer

Xero

Xero was the easiest to use and most cost effective of all the solutions we evaluated during the procurement process. We spoke to other similar sized businesses and they highly recommended using Xero. We liked the fact it's a cloud based system meaning we can access the system and data remotely. It integrates with our recurring billing platform and our bank.
Graham Green | TrustRadius Reviewer

Scalability

10000ft

No score
No answers yet
No answers on this topic

Xero

Xero 10.0
Based on 6 answers
Over 600 plus apps available for integration and easy to create standard charts of account and report templates to implement across multiple entities. Same pricing regardless of number of transactions or users. Real benefit is variety of integrated apps that allow you to automate processes and have functionality that 10 years ago was only available in ERP systems costing hundreds of thousands.
Anonymous | TrustRadius Reviewer

Return on Investment

10000ft

  • Accurate forecasting.
  • Source of truth.
Nicolas Costa Ossa | TrustRadius Reviewer

Xero

  • We are a start up. Xero's nominal monthly fees help with our bottom line
  • As a non-profit, we've been able to conserve costs by keeping accounting staff to a minimum
  • The efficiency of Xero and ease of use saves us time and energy
Anonymous | TrustRadius Reviewer

Pricing Details

10000ft

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

10000ft Editions & Modules

Additional Pricing Details

Xero

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Xero Editions & Modules

Edition
Early$91
Growing$301
Established$601
  1. per month
Additional Pricing Details

Rating Summary

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