10000ft vs Xero | TrustRadius

Likelihood to Recommend

I think 10000ft is good for bare minimum project monitoring, we used it a large company because we didn't need to have exact numbers - it was just a rough idea to see where freelance resources were over burning. If, however you work a much smaller company and really need to know detailed information it's not as effective, there are many other software options that really allow for much closer and precise tracking. I would recommend 10000ft for companies that just need to monitor large freelance teams, track hours and higher level projects that are also monitored on other project management tools. It's a tool I would only use in conjunction with something else.

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Verified User

Project Manager in Marketing

Hospitality Company, 10,001+ employees

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Xero is great for small businesses who don't need a lot of complex features, or who will be managing accounting internally. It has robust integration capability that can grow with you (more so than, say FreshBooks), but won't break the bank. It's not as well suited for larger organizations or those with more complex reporting needs. For example, I acquired another business several years ago, and needed to pull quarterly reports of income from specific clients in order to calculate my pay-out for that quarter. I did that in QBO fairly easily, and had a saved template that I could use to generate it. Luckily I made the switch to Xero after the final pay-out because it would be very difficult to generate such a report now, since there aren't any report filters where you can select only specific customers from your contact list. Xero does support customized report templates that can be saved, the filtering options are just very limited. Essentially, you have to export all of the data to a CSV and then manipulate the spreadsheet locally.

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Jennifer Hess

Designer, Developer & CEO

SOFO STUDIOS, LLCGraphic Design, 1-10 employees

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Feature Rating Comparison

10000ft

Xero

Task Management

Resource Management

Gantt Charts

Scheduling

Workflow Automation

Team Collaboration

Support for Agile Methodology

Support for Waterfall Methodology

Document Management

Email integration

Mobile Access

Timesheet Tracking

Change request and Case Management

Budget and Expense Management

10000ft

Xero

Quotes/estimates

Invoicing

Project & financial reporting

10000ft

Xero

Pay calculation

Benefit plan administration

Direct deposit files

Salary revision and increment management

Reimbursement management

10000ft

Xero

API for custom integration

Plug-ins

10000ft

Xero

Single sign-on capability

Role-based user permissions

10000ft

Xero

Dashboards

Standard reports

Custom reports

10000ft

Xero

Accounts payable

Accounts receivable

Cash management

Bank reconciliation

Expense management

Time tracking

Fixed asset management

Multi-currency support

Multi-division support

Regulations compliance

Electronic tax filing

Self-service portal

Global Financial Support

Primary and Secondary Ledgers

Intercompany Accounting

Localizations

Journals and Reconciliations

Enterprise Accounting

Configurable Accounting

Centralized Rules Framework

Standardized Processes

10000ft

Xero

Inventory tracking

Automatic reordering

Location management

Manufacturing module

10000ft

Xero

Pricing

Order entry

Credit card processing

Cost of goods sold

Order Orchestration

End-to-end order visibility

Order exception Resolution

Pros

Capacity planning/resource planning.
Operational forecast and bring it up in a very visual manner.

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Nicolas Costa Ossa

Director of Customer Operations & Account Management

KoombeaInternet, 51-200 employees

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Xero is extremely easy to use for all levels of users
As an accountant, I really appreciate Xeros ability to drill down and look at the details of transactions
Xero's reporting is easy to use and can be exported in different forms (pdf, excel, etc)

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Verified User

Manager in Finance and Accounting

Accounting Company, 1-10 employees

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Cons

It's often confusing to use and find things, I sometimes find it to be a little counterintuitive as to where functions are (e.g. for tracking budgets and pulling reports).
When pulling a budget I always struggled to comb through the large amounts of data and time inputted. When I select a filter the page often wouldn't refresh or i'd forget to de-select a filter as it wasn't in an obvious place, which sometimes left me with pulling an incorrect budget.
The data is only as good as the people entering the time. Often with so many small tasks people would enter time incorrectly, in the wrong milestone or project. It lists all of your projects on one page, so it's not easy to enter it and there's a lot of room for error.

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Verified User

Project Manager in Marketing

Hospitality Company, 10,001+ employees

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Notifications are really limited and surprisingly disappointing given what we've become used to in Saas tools. There's an area for discussing a transaction with the team but there's no way of at tagging those people so no one will see the discussion unless they actively look for it. Also, if an invoice is overdue, Xero will send the client custom reminders but it won't notify us, and same for bills, what if I just forget to pay a bill that's loaded up...? Xero knows but doesn't care. And the same for expense claims, you can upload a receipt and request reimbursement for it... but no one will be notified!
Integrations via Zapier are disappointing. Xero has done nothing to develop this area. Many of our other favorite spas products have really focussed on integrating well with Zapier. eg. Airtable, Trello, Helpscout, Gsuite, Slack but Xero has left a lot to be desired.
The dashboard doesn't give that much power for analysis and reporting. I'd like to be able to hack the widgets, add my own graphs and custom reports so I can see useful information.

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Malcolm Colman-Shearer

Co Founder

Optimi LtdInformation Technology and Services, 1-10 employees

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Likelihood to Renew

10000ft 4.0

Based on 1 answer

I think there's limited uses for the tool and much more comprehensive options out there for multiple tools in one. With more people working remotely, it's hard to just use email and face to face, in some ways you need to have a tool that's a fall back and a record of where you are + where you're going

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Verified User

Project Manager in Marketing

Hospitality Company, 10,001+ employees

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Xero 4.8

Based on 26 answers

In addition to the matters covered in this review, my reason for renewing this product is that Xero's functionality and the constant updates that the company provides, makes the software even more business friendly. The software therefore builds a brand loyalty among customers.

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Sarang Mandke

Consultant - Cloud accounting integration, Real Time Accounting

FuturebooksAccounting, 1-10 employees

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Usability

No score

No answers yet

No answers on this topic

Xero 8.4

Based on 20 answers

It simply is incredibly usable with excellent drill down features. The dashboard is highly configurable. Transactions are now even easier to find with the new Global Search feature. Documents can be attached to transactions. We use Bills Entryless to transfer documents to Xero without keying the data. Visibility to reports (the old style takes seconds). The newer reports are more RAM hungry so there can be a 10 second or so lag while the report is compiled. Usually old style reports deliver what our clients need in a flash

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John Cotter

Accountancy Practice Principal

Yes Accounting LimitedAccounting, 1-10 employees

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Reliability and Availability

No score

No answers yet

No answers on this topic

Xero 9.0

Based on 10 answers

We have been actively using and 100% Xero based for our ecommerce accounting practice for over 4 years. There has on been one real outage for more than 5 minutes. Xero was open and transparent about the outage, what they were doing to resolve the issue, and provided 15 minute updates. Showing how they care about their customers and partners. Plus, showing that their customers care too, were understanding, and went surfing or in our case took a nap. Couldn't run our business without Xero as a partner.

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Scott Scharf

Co-Founder

Catching CloudsAccounting, 1-10 employees

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Performance

No score

No answers yet

No answers on this topic

Xero 10.0

Based on 8 answers

Pages generally load quickly, but it's a fairly common occurrence to have pages taking a bit longer than I'd like to load (as in, 4+ seconds). Occasionally I have to refresh a page to get it to work. Bank feed and integrations tend to be slow in general, but that could easily be due to API latency on the side of the other parties. Most of the time, though, the bank feeds refresh before I login so it's not a huge problem. Not necessarily good performance compared to a local app like QuickBooks desktop, but definitely good performance for a cloud application. Room for growth? yes.

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Verified User

C-Level Executive in Corporate

Information Technology and Services Company, 11-50 employees

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Support Rating

10000ft 10.0

Based on 2 answers

They have been super responsive every time we need them. We built ourselves some integrations with other internal systems, and whenever we needed clarification or help to complete said integrations, they were super responsive. They have a very technical background which makes it super easy to work with when you present to them technical challenges regarding integrations or the use of their API.

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Nicolas Costa Ossa

Director of Customer Operations & Account Management

KoombeaInternet, 51-200 employees

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Xero 1.1

Based on 15 answers

Support has always been responsive and quickly resolved any questions I have. The only reason I don't give full points is because there's no way to call for immediate help. I'm fine with this because I don't need it badly enough to pay for it

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Dave Olsen

CFO

RenewableTech VenturesVenture Capital & Private Equity, 11-50 employees

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Online Training

No score

No answers yet

No answers on this topic

Xero 10.0

Based on 5 answers

All of Xero's training is online and available for anyone (business owner or accountants) to learn and become experts in their system. There is a range of content from product training to real world webinars from their partners. Xero is beautiful accounting software and their training is the same.

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Scott Scharf

Co-Founder

Catching CloudsAccounting, 1-10 employees

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Implementation Rating

No score

No answers yet

No answers on this topic

Xero 9.5

Based on 9 answers

If it can be done, time the implementation near a new fiscal year so you can start clean. Otherwise, you have to go back and do historical data from the beginning of the fiscal year, which can be brain draining.

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Andre Yeu

Owner / Head Trainer

When Hounds FlyConsumer Services, 1-10 employees

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Alternatives Considered

Although an interesting tool, compared to Basecamp or Workfront, 10000ft really struggles on the collaboration aspect of the tool. It's great for the bare minimum, recording hours and pulling a budget, but we also relied on email for collaboration and face to face meetings - which is no bad thing! Although for big companies and small projects it's nice to have everything all in one tool so there's less jumping and room for error. That would be my recommendation for any company evaluating it

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Verified User

Project Manager in Marketing

Hospitality Company, 10,001+ employees

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Xero was the easiest to use and most cost effective of all the solutions we evaluated during the procurement process. We spoke to other similar sized businesses and they highly recommended using Xero. We liked the fact it's a cloud based system meaning we can access the system and data remotely. It integrates with our recurring billing platform and our bank.

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Graham Green

Operations Director at Solution IP

Solution IPTelecommunications, 11-50 employees

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Scalability

No score

No answers yet

No answers on this topic

Xero 10.0

Based on 6 answers

Over 600 plus apps available for integration and easy to create standard charts of account and report templates to implement across multiple entities. Same pricing regardless of number of transactions or users. Real benefit is variety of integrated apps that allow you to automate processes and have functionality that 10 years ago was only available in ERP systems costing hundreds of thousands.

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Verified User

Partner in Finance and Accounting

Accounting Company, 1-10 employees

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Return on Investment

Accurate forecasting.
Source of truth.

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Nicolas Costa Ossa

Director of Customer Operations & Account Management

KoombeaInternet, 51-200 employees

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We are a start up. Xero's nominal monthly fees help with our bottom line
As a non-profit, we've been able to conserve costs by keeping accounting staff to a minimum
The efficiency of Xero and ease of use saves us time and energy

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Verified User

Manager in Human Resources

Computer Software Company, 1-10 employees

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Pricing Details

General

Free Trial

—

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

—

10000ft Editions & Modules

—

Additional Pricing Details

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General

Free Trial

Yes

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

Xero Editions & Modules

Edition

Early	$9¹
Growing	$30¹
Established	$60¹

per month

Additional Pricing Details

—

Rating Summary

10000ft

Xero

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Xero

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Xero

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Xero

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Xero

10000ft

Xero

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10000ft

Xero