ADP SmartCompliance is a tax and regulatory compliance platform for midsize or larger companies using an ERP or non-ADP platform for HR and HRMS services.
N/A
Pricing
1099FIRE Software
ADP SmartCompliance
Editions & Modules
Basic
$69.95
per year
No answers on this topic
Offerings
Pricing Offerings
1099FIRE Software
ADP SmartCompliance
Free Trial
Yes
No
Free/Freemium Version
No
No
Premium Consulting/Integration Services
No
Yes
Entry-level Setup Fee
No setup fee
Required
Additional Details
—
Pricing varies based upon modules deployed and features enabled.
If you fit "inside the box" of most standard companies with few special circumstances, Employment Tax might be for you. I am under the impression that most companies trust ADP and do not validate to the extent we have, so there might be a fit for companies with large numbers of jurisdictions and FEINs who can write off problems or discrepancies that can't be easily found. They can handle well IRS forms 941, 943, 945, 1099-R, 1099-NEC, and I believe 1099-MISC, but the output is only as good as what you send them, because once it is sent, you can't change it except through an amendment, which won't happen for a few weeks after the original is sent. They handle W-2's and W-2c's quite well and we really like their W-2c Manager portal. W-2s are uploaded to ADP SmartCompliance's portal for employees to download and employees can usually connect their tax preparation software to ADP SmartCompliance directly and simply. Employment Verification likely can assist most companies and their situations. On the other hand, if you have special circumstances with your organization that are outside the box or are treated unusually for tax purposes that require manual review before sending, it may not fit your needs.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Invoicing is so cumbersome. There are several interim invoices listed without an easily identifiable status. The invoice amounts don't always match the amounts debited from our bank account. It's extremely hard to get answers related to the discrepancies. Our service rep has never fully explained an out-of-balance. When this happens, the variance is usually corrected on one or two subsequent debits. Our finance team is frustrated because we can't explain the variances.
Employment tax amendments are never timely. It has taken up to six months to correct errors the ADP tax team made. Tax agencies always charge us misfiling or late fees. Our bank account was garnished once due to an ADP error. When we finally filed the amendment three months later, the agency refunded part of the garnishment. However, this incident cost us $4,000+.
Why aren't all of the net payments available in Payment Solutions? We've had many times when we tried to check the status of a check or direct deposit and got a "can't find" error message.
If the garnishment is straightforward, then the service is great. However, if the garnishment or order requires even a minor review, the process is delayed or handled incorrectly.
It is ridiculously difficult to find a specific employment tax amendment. There should be easier ways to search than using the amendment number or scrolling through and hoping you've found the exact filing date.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
ADP displays value continuously by automating compliance processes, reducing risk, and saving time. It ensures that tax filings are accurate, efficient notice management, and seamless integration with payroll systems, which minimizes penalties and manual work. The platforms reliability and strong support make it essential for maintaining compliance within our company and department
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info
For the most part, one can get in and learn how to navigate the system by just clicking on one of the suject areas. If you have a good clientrepresentative, they will inform you of new features/functionality and give you a quick demo. This is helpful for one to go back in and navigate to learn how it works and usefulness.
Availability is good, with only one or two instances of not being able to access the system at all which were quickly fixed. Some features do not work correctly from time to time, such as the "Help" function or the "Sync" function.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
If ADP is having issues, they communicate the problem within the solution once you log in. They also communicate that the issue will be fixed promptly. Reports run efficiently and in a reasonable amount of time. Also, the reports allow for various reporting types to be produced like a PDF or a Microsoft Excel file.
As mentioned in the last comment, everyone and everything has been great. However sometimes you get one person that I feel can bring a score down and the current dedicated tax representative I have I do not feel is very supportive.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Exceptional Training Services Received during and after our Build . The teams of ADP Professionals assisted on a daily basis with tight deadlines and testing, each day , each Qtr. and annual processes including setting up local and State agencies for the 50 State we are reporting since our Workday go live 4/1/23. The process was seamless.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Online training give us more flexible on timing. We always have a pack schedule and not able to attend training in person. Online training with recording is a good source for us especially we can review it again and again. The down side is we are unable ask question in person
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
I wasn't too hands on with integration portion of this product so I can't completely give an honest answer to that. I have been told that the training improves alot for each individual as they go through the process and it improves success. These individuals are able to do alot more than me in regards to implementation.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info
I believe it was price that drove us to ADP SmartCompliance. But, as stated before, ADP SmartCompliance sweeps our system and gathers information needed. We do not have to log into a separate entity and inform the company that payroll has been settled. Garnishments have been especially time-saving. With OSV we had to submit each garnishment in it's own ticket. This meant separating bulk mail into 50 different garnishments. ADP SmartCompliance allows us to submit them all at once using a page separator. This saves our team a lot of time.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
ADP has the ability to scale across departments. This was found to be true when we rolled out the wage payment solution. ADP users are able to view their pay stubs on their phones and/or computers. This wage payment portal offers W2 storage and paystub storage for access at any time by an employee.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
