What users are saying about
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132 Ratings

ADP SmartCompliance

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132 Ratings
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Score 7.4 out of 100

Likelihood to Recommend

ADP SmartCompliance

ADP SmartCompliance is a great resource for users of the ADP suite of products. I don't have any real negatives. I think it's one of the best third party resources that my company uses, and I've seen a number of them. Also, the continuous improvement of the website and it's offerings keeps me coming back to see what else I can do on the site. I've used SmartCompliance since it's creation, and other ADP resources prior to SmartCompliance and I am thoroughly sold on it.
Lara Wilkins, CPP | TrustRadius Reviewer

Feature Rating Comparison

Payroll Management

ADP SmartCompliance
8.1
Pay calculation
ADP SmartCompliance
8.4
Support for external payroll vendors
ADP SmartCompliance
7.8
Benefit plan administration
ADP SmartCompliance
8.2
Direct deposit files
ADP SmartCompliance
8.6
Salary revision and increment management
ADP SmartCompliance
7.9
Reimbursement management
ADP SmartCompliance
7.7

Pros

ADP SmartCompliance

  • They make the data gathering process easy for the client as they work with the data in the format that is easiest for the client to produce. I don't have to do allot of manipulation of the data.
  • ADP definitely puts the customer first. They are easy to work with, even when we ask dumb questions, they deliver their work in the time table promised and they a genuinely nice people.
  • They are always on point when there are new opportunities for TMX Finance to look at.
Lynda meyers | TrustRadius Reviewer

Cons

ADP SmartCompliance

  • In the area of quarterly filings, it takes a bit of experience to understand all the reports generated and in which order we should review or use the reports. Laying them out in a organized way that we could quickly go down the list of priority would be very helpful.
  • Occasionally, I need to add a comment to a tax notice that has been submitted and it seems to be locked for commenting. It would be helpful to be able to add information after a tax notice has been submitted.
Gina Dye | TrustRadius Reviewer

Likelihood to Renew

ADP SmartCompliance

ADP SmartCompliance 8.7
Based on 6 answers
I use ADP more often than anyone in our company, and it has saved a great deal of time, money, and effort in payroll tax.
Mitch Norby | TrustRadius Reviewer

Usability

ADP SmartCompliance

ADP SmartCompliance 8.3
Based on 5 answers
Its easy to use just need additional changes to make some functions easier to find on the interface
Ramona Fenner | TrustRadius Reviewer

Support Rating

ADP SmartCompliance

ADP SmartCompliance 8.2
Based on 5 answers
I have never had a bad experience with support. They respond timely and have always been able to resolve any issue quickly.
Michelle Gagnon | TrustRadius Reviewer

Implementation Rating

ADP SmartCompliance

ADP SmartCompliance 7.1
Based on 4 answers
almost everything went smoothly, but I needed to check everything, and make some corrections later
Mitch Norby | TrustRadius Reviewer

Alternatives Considered

ADP SmartCompliance

We have not used another provider.
Karen Posso | TrustRadius Reviewer

Return on Investment

ADP SmartCompliance

  • Our Payroll department has been able to move to a 100% electronic payment requirement in the four states we operate in, eliminating approximately $6,000/semi-monthly for postage, packaging and stop payment fees associated with live check processing. We've also been able to reduce the fraud risk in our 64 buildings by eliminating the need to keep a payroll check book in each for emergencies
  • We have been able to reallocate three head counts from manual tracking and entry of garnishments. The Garnishment Service Center has taken the responsibility of answering and tracking orders, issuing copies to employees and handling general inquiries from agencies and employees from our in-house staff.
Melissa Carter | TrustRadius Reviewer

Screenshots

Pricing Details

ADP SmartCompliance

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required

Rating Summary

Likelihood to Recommend

ADP SmartCompliance
7.2

Likelihood to Renew

ADP SmartCompliance
8.7

Usability

ADP SmartCompliance
8.3

Support Rating

ADP SmartCompliance
8.2

Implementation Rating

ADP SmartCompliance
7.1

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