What users are saying about
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125 Ratings

ADP SmartCompliance

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125 Ratings
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Score 7.8 out of 101

Likelihood to Recommend

ADP SmartCompliance

ADP SmartCompliance is a great resource for users of the ADP suite of products. I don't have any real negatives. I think it's one of the best third party resources that my company uses, and I've seen a number of them. Also, the continuous improvement of the website and it's offerings keeps me coming back to see what else I can do on the site. I've used SmartCompliance since it's creation, and other ADP resources prior to SmartCompliance and I am thoroughly sold on it.
Lara Wilkins, CPP profile photo

Feature Rating Comparison

Payroll Management

ADP SmartCompliance
8.2
Pay calculation
ADP SmartCompliance
8.5
Support for external payroll vendors
ADP SmartCompliance
7.9
Benefit plan administration
ADP SmartCompliance
8.2
Direct deposit files
ADP SmartCompliance
8.7
Salary revision and increment management
ADP SmartCompliance
8.0
Reimbursement management
ADP SmartCompliance
7.8

Pros

ADP SmartCompliance

  • Information that is detailed and ready for review almost immediately in some aspects and within 24 hours in other aspects. Information is available quickly and accurately.
  • They have quick and easy access to remedies if necessary.
  • They have many services to choose from. You can start out with a few services and add many others that are available as you become more familiar with all the services that they provide.
No photo available

Cons

ADP SmartCompliance

  • In the area of quarterly filings, it takes a bit of experience to understand all the reports generated and in which order we should review or use the reports. Laying them out in a organized way that we could quickly go down the list of priority would be very helpful.
  • Occasionally, I need to add a comment to a tax notice that has been submitted and it seems to be locked for commenting. It would be helpful to be able to add information after a tax notice has been submitted.
Gina Dye profile photo

Likelihood to Renew

ADP SmartCompliance

ADP SmartCompliance 9.1
Based on 5 answers
I use ADP more often than anyone in our company, and it has saved a great deal of time, money, and effort in payroll tax.
Mitch Norby profile photo

Usability

ADP SmartCompliance

ADP SmartCompliance 8.5
Based on 4 answers
Its easy to use just need additional changes to make some functions easier to find on the interface
Ramona Fenner profile photo

Support

ADP SmartCompliance

ADP SmartCompliance 8.3
Based on 4 answers
I have never had a bad experience with support. They respond timely and have always been able to resolve any issue quickly.
Michelle Gagnon profile photo

Implementation

ADP SmartCompliance

ADP SmartCompliance 7.0
Based on 3 answers
ADP did a good job on their end so I have no complaints about ADP's services
No photo available

Alternatives Considered

ADP SmartCompliance

ADP is a much better product, especially if you use all their products together to create a seamless payroll system that works much better when all the products work together.
No photo available

Return on Investment

ADP SmartCompliance

  • The amount of Tax Credits that TMX Finance has been able to take over the years is a very positive impact.
  • Making the WOTC process automated has resulted in an increase in Productivity as opposed to how we did it in the past.
  • ADP is always looking for additional opportunities for TMX Finance and keeps on the pulse of the Tax Credit industry.
Lynda meyers profile photo

Pricing Details

ADP SmartCompliance

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required

Rating Summary

Likelihood to Recommend

ADP SmartCompliance
7.7

Likelihood to Renew

ADP SmartCompliance
9.1

Usability

ADP SmartCompliance
8.5

Support

ADP SmartCompliance
8.3

Implementation

ADP SmartCompliance
7.0

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