10to8 Appointment Scheduling Software vs Chili Piper

Likelihood to Recommend

10to8 Appointment Scheduling is generally well suited to my business. Online booking with a separate online booking site is something I have been exploring for some time. However, in my specific use case, I am watchful for when it is inappropriate for clients to make a direct booking with my service - for example, if they are in a mental health crisis - and often it is useful to have contact with clients before they book an appointment in order to check that psychotherapy is the best option for them. However, I feel that using 10to8 Appointment Scheduling in combination with my website can address these concerns.

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Liz Jeffries

Psychotherapist in Private Practice

Therapy with LizMental Health Care, 1-10 employees

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It has done a great job once we were able to set it up and work through the frustrations that were apparent in the initial stages. We are using Chili Piper to simplify our lead flow for the sales team and allow prospects to quickly set up a meeting from our website and get something on the calendar. This also increased our demo's held percentage which gave our sales reps more at-bats.

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Verified User

Account Manager in Sales

Computer Software Company, 51-200 employees

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Pros

Organized.
Professional.
Easy to use.

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Jonathan haslam

plumber

Yorkshire maintenance and plumbfixConstruction, 1-10 employees

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Allows me to create multiple meeting templates for calendar meetings
I can send the link to each of my meeting templates for different prospects.

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Verified User

Account Manager in Sales

Financial Services Company, 51-200 employees

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Cons

The client screen is a little clunky and often there is insufficient space for the full address. It would also be useful to have other fields.
The diary is a bit cluttered. While the agenda view solves this problem, some work is needed on the main calendar view.
Expanding the messaging options and being able to send emails to clients and use templates would be helpful.

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Liz Jeffries

Psychotherapist in Private Practice

Therapy with LizMental Health Care, 1-10 employees

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There may be a way to gather the information from the prospect so that they do not feel like they are filling out multiple forms online.

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Verified User

Account Manager in Sales

Financial Services Company, 51-200 employees

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Usability

10to8 Appointment Scheduling Software 9.1

Based on 1 answer

It is very easy to use

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Jonathan haslam

plumber

Yorkshire maintenance and plumbfixConstruction, 1-10 employees

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No score

No answers yet

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Support

10to8 Appointment Scheduling Software 9.1

Based on 1 answer

The support has been reliable and efficient

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Jonathan haslam

plumber

Yorkshire maintenance and plumbfixConstruction, 1-10 employees

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No score

No answers yet

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Alternatives Considered

I have used the WriteUpp service which has an online booking component but switched to 10to8. While WriteUpp provides an excellent service with a wide range of features, a lot of what it offers I don't need as a sole practitioner. It was effective though. I received bookings and payments through WriteUpp and it was generally an attractive booking system for clients.

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Liz Jeffries

Psychotherapist in Private Practice

Therapy with LizMental Health Care, 1-10 employees

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We started with Calendly, but were unable to set up a true salesforce integration, and were not able to set up a marketo integration. Calendly is great for a simpler flow or for a 1:1 scheduling app, but for our team that is made up of different regions and use marketing automation, we felt the need to upgrade to Chili Piper.

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Sharon Troia

Manager, Marketing Operations

EyeCare PrimeComputer Software, 51-200 employees

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Return on Investment

The return has been positive and has helped me be more organized with clients.

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Jonathan haslam

plumber

Yorkshire maintenance and plumbfixConstruction, 1-10 employees

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I am able to fill up my calendar by sending out my meeting link with each email, instead of having them search for me, check my availability and then set. Chili Piper makes it easy.

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Verified User

Account Manager in Sales

Financial Services Company, 51-200 employees

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Free Forever	$0¹
Basic	$12¹
Grow	$25²
Bigger Business	$50³
Bespoke	Bespoke⁴

Intelligent Meeting Distribution	$25/user/month billed annually¹
Intelligent Form Booker	$200/month for the first page and $50/month for each additional page²

10to8 Appointment Scheduling Software vs Chili Piper