9 Ratings
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Score 9.3 out of 100
23 Ratings
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Score 8.1 out of 100

Likelihood to Recommend

10to8 Appointment Scheduling Software

I personally have found the tool to be were very well-suited for many applications within academia, and obviously it can be used in any situation where the scheduling of clients is important. There are some tools and features within 10to8 that I personally do not utilize, such as collecting payments for services, but they appear to be a useful tool and feature for businesses that may need to utilize the service. In my particular experience, we utilize the tool to reach out to approximately 90 to 120 students on a monthly basis. The students are encouraged through emails and other course announcements to book an appointment with me. The tool will sync with my personal calendars so that there is never a conflict in scheduling and students are able to add themselves to my calendar and book an appointment on autopilot. The tool also sends them an email and text notifications with reminders of the times that I have set up. One thing that I've come to rely on is that many of the tools are set it and forget it, meaning it runs by itself in the background, does its job, and I seldom have to worry about the functionality.
Anonymous | TrustRadius Reviewer

Chili Piper

Sales have had the best results so far with utilizing the system to support both internal and external calendaring of demonstrations. It has been reasonably well-adapted and utilized. Other teams that use it less frequently are not utilizing or adopting it as quickly as we would like. Overall the system has been effective.
Jon S | TrustRadius Reviewer

Pros

10to8 Appointment Scheduling Software

  • For startups on a low budget, it offers a free plan that allows you one or two integrations.
  • You can embed your booking page that you create directly on 10to8 to your website using a shortcode.
  • You can charge for appointments booked in advance which helps to eliminate the frustration of clients of no show clients.
  • You can customize your booking page to fit in with your business trading times, block out lunches, holidays and special days.
  • You can ensure the appointments are synced if with your existing Google, outlook and office 365 calendars.
Ayo Bamgbose, Assoc CIPD, MSc | TrustRadius Reviewer

Chili Piper

  • Integrated with Gmail, Salesforce, FrontSpin
  • Can easily sent an invite while on a call through anyone of our tools
  • Can send hyperlinked times and a calendar link so prospects can quickly select a time that works best for everyone
  • Event reminders for when a prospect hasn't accepted an invite or for a meeting that was scheduled a way out.
Anonymous | TrustRadius Reviewer

Cons

10to8 Appointment Scheduling Software

  • I would love to have this software connect to a client notes history, where I can keep visit notes with clients all under their appointment times.
TIFFANY DALTON | TrustRadius Reviewer

Chili Piper

  • With the customization being are a really nice feature, we do wish it was easier to add fields and not have required fields.
  • Sometimes we see that the calendar syncing is not always accurate.
  • I would wish it would allow me to set up more customizable time slots where only certain things can be scheduled.
Anonymous | TrustRadius Reviewer

Usability

10to8 Appointment Scheduling Software

10to8 Appointment Scheduling Software 9.0
Based on 2 answers
The tool is the all singing and dancing ultimate appointment and scheduling tool suitable to almost any business that requires their customers/ clients to book in for a service. Has so many features and works really well with many third party tools that can save you a lot of time and hassle. It would of been a 10 if 10to8/had its own mobile app not web based app
Ayo Bamgbose, Assoc CIPD, MSc | TrustRadius Reviewer

Chili Piper

No score
No answers yet
No answers on this topic

Support Rating

10to8 Appointment Scheduling Software

10to8 Appointment Scheduling Software 9.0
Based on 6 answers
I've only had to reach out to customer service twice, but both times the people that I spoke to were quick to respond, knew what they were talking about and were able to walk me through fixing the issues.
Eva Sawyer | TrustRadius Reviewer

Chili Piper

Chili Piper 8.3
Based on 8 answers
  • Support was very responsive during our integration phase, and after that too.
  • They have the whole infrastructure built to notify customers about bug/outages, which is excellent. Entire System outage only happened once, but being updated on fix progress helped a lot to keep our team calm.
Sasha Galkova | TrustRadius Reviewer

Alternatives Considered

10to8 Appointment Scheduling Software

I have used the WriteUpp service which has an online booking component but switched to 10to8. While WriteUpp provides an excellent service with a wide range of features, a lot of what it offers I don't need as a sole practitioner. It was effective though. I received bookings and payments through WriteUpp and it was generally an attractive booking system for clients.
Liz Jeffries | TrustRadius Reviewer

Chili Piper

The end result was more in line with what we were looking for. Our main objective was to allow people to go to the website and explore our content, and then easily schedule a demo without having to wait for someone to call them and set something up. Chili Piper created the least amount of resistance to get this outcome.
Anonymous | TrustRadius Reviewer

Return on Investment

10to8 Appointment Scheduling Software

  • Having this service has allowed my team to spend more time on other tasks as clients can take scheduling, changing dates and times into their own hands and the system keeps track of it all! It has been a great tool for our whole team!
Tanya Fox | TrustRadius Reviewer

Chili Piper

  • Increased efficiency. Much less time spent trying to line up availability etc. No more back and forth email chains trying to find times to meet.
  • Increased transparency. All meetings and Chili Piper events are logged directly in Salesforce for us.
  • Automated rules and logic that sends reminders, emails, etc. that allows for increased communication and decreased no show rates.
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

10to8 Appointment Scheduling Software

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
Optional
$0

10to8 Appointment Scheduling Software Editions & Modules

Edition
Free Forever$01
Basic$121
Grow$252
Bigger Business$503
BespokeBespoke4
  1. pcm (100 appts + 2 logins)
  2. pcm (300 appts + 3 logins)
  3. pcm (600 appts + 6 logins)
  4. Bespoke
Additional Pricing Details

Chili Piper

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Chili Piper Editions & Modules

Edition
Chili Piper Scheduling$251
Chili Piper Concierge$2002
Chili Piper Concierge Live$3502
Chili Piper Events User$403
Chili Piper Events Manager$5004
  1. per user per month
  2. flat per month
  3. per user per month
  4. flat per month
Additional Pricing Details
Onboarding and Support are included at no additional charge.

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