What users are saying about
20 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.8 out of 100
Based on 20 reviews and ratings
Top Rated
61 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 9 out of 100
Based on 61 reviews and ratings
Attribute Ratings
- 10to8 Appointment Scheduling Software is rated higher in 2 areas: Likelihood to Recommend, Support Rating
Likelihood to Recommend
9.4
10to8 Appointment Scheduling Software
94%
11 Ratings
8.7
Chili Piper
87%
29 Ratings
Usability
10.0
10to8 Appointment Scheduling Software
100%
4 Ratings
Chili Piper
N/A
0 Ratings
Support Rating
9.4
10to8 Appointment Scheduling Software
94%
10 Ratings
8.2
Chili Piper
82%
16 Ratings
Likelihood to Recommend
10to8 Appointment Scheduling Software
10to8 Appointment Scheduling Software is very well suited for teams and departments who have appointments either physical or virtual running every day and thus a tool such as this helps to better manage scheduled appointments, ensuring that our customer service team has the foresight advantage by knowing who we will be meeting daily, when and why, whilst also ensuring that we aren’t overwhelmed by too many scheduled appointments.
Customer Service Team Manager
TalkTalkInformation Technology and Services, 10,001+ employees
Chili Piper
Chili Piper is GREAT for sales development teams booking for sales people. This is especially true when there is a "round robin" system that needs to be abided by. I've experienced a lot of bad round robin systems and Chili Piper's is fantastic. This is also a great tool to schedule with people across multiple time zones, which I don't want to have to focus on while speaking. It enables sales reps to focus on the prospect, not the time change. Chili piper would not be a good fit for underperforming sales teams that don't book any meetings (:

Verified User
Employee in Sales
Marketing & Advertising Company, 201-500 employeesPros
10to8 Appointment Scheduling Software
- For startups on a low budget, it offers a free plan that allows you one or two integrations.
- You can embed your booking page that you create directly on 10to8 to your website using a shortcode.
- You can charge for appointments booked in advance which helps to eliminate the frustration of clients of no show clients.
- You can customize your booking page to fit in with your business trading times, block out lunches, holidays and special days.
- You can ensure the appointments are synced if with your existing Google, outlook and office 365 calendars.
Online digital business coach
Self-employedE-Learning, 1-10 employees
Chili Piper
- Chili Piper integrates with Salesforce very well which I haven't seen other calendar apps do yet.
- Meeting Buffer functionality assures that AEs won't be booked back-to back.
- I can send the link to each of my meeting templates for different prospects
Sales Development Representative
SendosoComputer Software, 201-500 employees
Cons
10to8 Appointment Scheduling Software
- The client screen is a little clunky and often there is insufficient space for the full address. It would also be useful to have other fields.
- The diary is a bit cluttered. While the agenda view solves this problem, some work is needed on the main calendar view.
- Expanding the messaging options and being able to send emails to clients and use templates would be helpful.
Psychotherapist in Private Practice
Therapy with LizMental Health Care, 1-10 employees
Chili Piper
- They are continually improving their offering and we've seen great leaps over the past 2 years.
- Would be nice to be able to modify the email reminders for every single contact and event versus have set templates
- Faster load times, but we can’t complain too much!
Sales Development Representative
SendosoInformation Technology & Services, 51-200 employees
Pricing Details
10to8 Appointment Scheduling Software
General
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
—Entry-level set up fee?
Optional
$0
Starting Price
$0 pcm (100 appts + 2 logins)
10to8 Appointment Scheduling Software Editions & Modules
Edition
Free Forever | $01 |
---|---|
Basic | $121 |
Grow | $252 |
Bigger Business | $503 |
Bespoke | Bespoke4 |
- pcm (100 appts + 2 logins)
- pcm (300 appts + 3 logins)
- pcm (600 appts + 6 logins)
- Bespoke
Additional Pricing Details
—Chili Piper
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
$15 per user, per month
Chili Piper Editions & Modules
Edition
Spicy | $151 |
---|---|
Hot | $251 |
Concierge | $2002 |
Concierge Live | $3502 |
- per user, per month
- flat per month
Additional Pricing Details
Onboarding and Support are included at no additional charge.Usability
10to8 Appointment Scheduling Software
10to8 Appointment Scheduling Software 10.0
Based on 4 answers
The tool is the all singing and dancing ultimate appointment and scheduling tool suitable to almost any business that requires their customers/ clients to book in for a service. Has so many features and works really well with many third party tools that can save you a lot of time and hassle. It would of been a 10 if 10to8/had its own mobile app not web based app
Online digital business coach
Self-employedE-Learning, 1-10 employees
Chili Piper
No score
No answers yet
No answers on this topic
Support Rating
10to8 Appointment Scheduling Software
10to8 Appointment Scheduling Software 9.4
Based on 10 answers
The support that I have received has been fantastic! When I first started to use 10 to 8 and began evaluating the use for our campus, I had many questions regarding corporate pricing, integration with other tools, and training. I have always found that the support group was very helpful in helping me to find solutions and providing me with resources as requested. Over the years, I have certainly had a couple of issues that require the assistance of support. The most recent incident that I can recall involved a problem with syncing my various calendars. In short, an issue had emerged that was causing duplication of appointments on my schedule, creating some confusion for my students as well as myself. I reached out to Support and provided some information about what was occurring; they were able to provide direction and insights to solve my problem within 12 to 18 hours. In this instance, I sought Support through online/email. So a small delay would be anticipated, and in this case, was completely acceptable. I have not experienced any problems that were unresolved. I have reached out to them with suggestions in the past and requests for enhancements to the tool and all of these have been acknowledged and received, and in some cases, they noted that some things were being developed. I have certainly seen the tool evolve over time and get better.

Verified User
Team Lead in Other
Education Management Company, 501-1000 employeesChili Piper
Chili Piper 8.2
Based on 16 answers
- Support was very responsive during our integration phase, and after that too.
- They have the whole infrastructure built to notify customers about bug/outages, which is excellent. Entire System outage only happened once, but being updated on fix progress helped a lot to keep our team calm.
Sales Operations Administrator
ChatmeterMarketing & Advertising, 51-200 employees
Alternatives Considered
10to8 Appointment Scheduling Software
Associate Attorney (Legal Engineer)
Sibus Law Group, APCLegal Services, 1-10 employees
Chili Piper
Calendly was being used at the company by some other departments and still is to some extent. However adding Chili Piper fore the marketing and sales departments was a no brainer once we saw the demo. It's Calendly on steroids and the company is just getting started using it. I'm sure we will see even more benefits as the years go on.
Market Manager: Strategic Partners & Performance Based Partnerships
ABILITY NetworkHospital & Health Care, 1001-5000 employees
Return on Investment
10to8 Appointment Scheduling Software
- Having this service has allowed my team to spend more time on other tasks as clients can take scheduling, changing dates and times into their own hands and the system keeps track of it all! It has been a great tool for our whole team!
Podcaster, Crafter, Collaborator
Fox Talks BusinessOnline Media, 1-10 employees
Chili Piper
- More demos held by simplifying the scheduling process. More demos = more opportunities
- Initial set up was frustrating and created a lot of mix up which allowed some leads to slip through the cracks early
- Integration with Salesforce.com saved our reps time because they didn't have to log activities manually

Verified User
Account Manager in Sales
Computer Software Company, 51-200 employees