3 Ratings
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Score 8.5 out of 101
12 Ratings
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Score 8.7 out of 101

Likelihood to Recommend

10to8 Appointment Scheduling Software

10to8 Appointment Scheduling is generally well suited to my business. Online booking with a separate online booking site is something I have been exploring for some time. However, in my specific use case, I am watchful for when it is inappropriate for clients to make a direct booking with my service - for example, if they are in a mental health crisis - and often it is useful to have contact with clients before they book an appointment in order to check that psychotherapy is the best option for them. However, I feel that using 10to8 Appointment Scheduling in combination with my website can address these concerns.
Liz Jeffries profile photo

Chili Piper

It has done a great job once we were able to set it up and work through the frustrations that were apparent in the initial stages. We are using Chili Piper to simplify our lead flow for the sales team and allow prospects to quickly set up a meeting from our website and get something on the calendar. This also increased our demo's held percentage which gave our sales reps more at-bats.
No photo available

Pros

10to8 Appointment Scheduling Software

  • Organized.
  • Professional.
  • Easy to use.
Jonathan haslam profile photo

Chili Piper

  • Allows me to create multiple meeting templates for calendar meetings
  • I can send the link to each of my meeting templates for different prospects.
No photo available

Cons

10to8 Appointment Scheduling Software

  • The client screen is a little clunky and often there is insufficient space for the full address. It would also be useful to have other fields.
  • The diary is a bit cluttered. While the agenda view solves this problem, some work is needed on the main calendar view.
  • Expanding the messaging options and being able to send emails to clients and use templates would be helpful.
Liz Jeffries profile photo

Chili Piper

  • There may be a way to gather the information from the prospect so that they do not feel like they are filling out multiple forms online.
No photo available

Usability

10to8 Appointment Scheduling Software

10to8 Appointment Scheduling Software 9.1
Based on 1 answer
It is very easy to use
Jonathan haslam profile photo

Chili Piper

No score
No answers yet
No answers on this topic

Support

10to8 Appointment Scheduling Software

10to8 Appointment Scheduling Software 9.1
Based on 1 answer
The support has been reliable and efficient
Jonathan haslam profile photo

Chili Piper

No score
No answers yet
No answers on this topic

Alternatives Considered

10to8 Appointment Scheduling Software

I have used the WriteUpp service which has an online booking component but switched to 10to8. While WriteUpp provides an excellent service with a wide range of features, a lot of what it offers I don't need as a sole practitioner. It was effective though. I received bookings and payments through WriteUpp and it was generally an attractive booking system for clients.
Liz Jeffries profile photo

Chili Piper

We started with Calendly, but were unable to set up a true salesforce integration, and were not able to set up a marketo integration. Calendly is great for a simpler flow or for a 1:1 scheduling app, but for our team that is made up of different regions and use marketing automation, we felt the need to upgrade to Chili Piper.
Sharon Troia profile photo

Return on Investment

10to8 Appointment Scheduling Software

  • The return has been positive and has helped me be more organized with clients.
Jonathan haslam profile photo

Chili Piper

  • I am able to fill up my calendar by sending out my meeting link with each email, instead of having them search for me, check my availability and then set. Chili Piper makes it easy.
No photo available

Pricing Details

10to8 Appointment Scheduling Software

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
Optional
$0

10to8 Appointment Scheduling Software Editions & Modules

Edition
Free Forever$01
Basic$121
Grow$252
Bigger Business$503
BespokeBespoke4
  1. pcm (100 appts + 2 logins)
  2. pcm (300 appts + 3 logins)
  3. pcm (600 appts + 6 logins)
  4. Bespoke
Additional Pricing Details

Chili Piper

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Chili Piper Editions & Modules

Edition
Intelligent Meeting Distribution$25/user/month billed annually1
Intelligent Form Booker$200/month for the first page and $50/month for each additional page2
  1. Per User
  2. Per Active Page
Additional Pricing Details
Onboarding and Support are included at no additional charge.

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