What users are saying about
4 Ratings
4 Ratings
4 Ratings
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Score 9.4 out of 100
4 Ratings
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Score 7.7 out of 100

Likelihood to Recommend

12d Synergy

12d Synergy and its ability to handle all file types really suited the engineering industry.
Anonymous | TrustRadius Reviewer

Nuclino

One of the best tools for small team wiki/collaboration site. After setting things up in a day, there was almost no learning curve for the users. Not the best solution for bigger teams though. Because of the mobile apps, the user can be productive while on the move too! Desktop and web version are working fine.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Project Management

12d Synergy
Nuclino
7.7
Task Management
12d Synergy
Nuclino
8.0
Mobile Access
12d Synergy
Nuclino
6.3
Search
12d Synergy
Nuclino
7.4
Visual planning tools
12d Synergy
Nuclino
9.0

Communication

12d Synergy
Nuclino
7.0
Notifications
12d Synergy
Nuclino
8.0
Discussions
12d Synergy
Nuclino
4.0
Internal knowledgebase
12d Synergy
Nuclino
9.0

File Sharing & Management

12d Synergy
Nuclino
7.5
Versioning
12d Synergy
Nuclino
6.8
Document collaboration
12d Synergy
Nuclino
8.8
Access control
12d Synergy
Nuclino
7.6
Advanced security features
12d Synergy
Nuclino
7.0

Pros

12d Synergy

  • Manages multiple files in a folder, while allowing file sharing (AutoCAD, xrefs, etc.)
  • Delivers HUGE (2, 3, or 5GB) files with minimal bandwidth
Anonymous | TrustRadius Reviewer

Nuclino

  • Clean simple interface where users can onboard quickly and get to documenting - no "plugins" that the user has to learn to use.
  • Great structuring method which shows on the left-hand side allowing the user to drag-n-drop items in the hierarchy where they are needed quickly.
  • Ability to view history to see changes and export content into word and PDF formats.
  • Great search interface that quickly shows the results using auto-complete in keeping with the clean interface.
Anonymous | TrustRadius Reviewer

Cons

12d Synergy

  • 12d Synergy could provide additional analytical reporting on user behavior and usage out of the box.
  • Improved speeds when referencing shared files from other 12d model projects.
Travis March | TrustRadius Reviewer

Nuclino

  • No real offline use is possible.
  • For small teams it's ok, but pricing is too high if lots of employees need to work with it.
Anonymous | TrustRadius Reviewer

Support Rating

12d Synergy

12d Synergy 9.1
Based on 4 answers
The 12d Synergy team is always ensuring our issues and needs are resolved promptly. Whether it be on the forum or phone, they are kind and helpful
Patrick Cavanagh | TrustRadius Reviewer

Nuclino

Nuclino 8.0
Based on 1 answer
The Nuclino knowledge base is good. Most answers to your questions can be found there. I didn't need to contact support at all.
Anonymous | TrustRadius Reviewer

Alternatives Considered

12d Synergy

Hands down prefer 12d Synergy. Bentley ProjectWise is overly complex, expensive and has a very cluttered interface.
Anonymous | TrustRadius Reviewer

Nuclino

Nuclino is the clear winner when it comes to ease of use for both the administrator and user. Less setup time and less "training" time. The streamlined interface is quick and intuitive to learn and is not cluttered as compared to Confluence. Every tool you need to use to create a page or administer the workspace is available immediately on screen or by right-clicking. In contrast, Confluence buries many tools in administrative interfaces and only allows use of some features once you make several clicks to include a "macro" or "plug-in". We use both tools and I get complaints constantly from my team about how complicated Confluence can get just to author a quick page.
Anonymous | TrustRadius Reviewer

Return on Investment

12d Synergy

  • 12d Synergy has solved our multiple office syncing issues, adding the ability to have staff from remote offices collaborate together on projects.
  • Email saving used to be a nightmare, however, staff finds 12d Synergy's email saving easy to use and are able to search for saved emails quickly.
Anonymous | TrustRadius Reviewer

Nuclino

  • Having a central documentation allowed users to find data more quickly, which resulted in 50% less "question" type bugs that would appear in our queue.
  • Collaborating documentation before development resulted in less bugs; this is part process but the ease of sharing and making related documentation easy to access encouraged users into adapting the process.
  • Increased use in documentation allows support response time to be higher for triage since supporting documentation is ready to go.
Anonymous | TrustRadius Reviewer

Pricing Details

12d Synergy

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
7.00*

* Per user

12d Synergy Editions & Modules

Edition
Email Management$0
Document Management$0
Advanced Data Management$0
    Additional Pricing Details

    Nuclino

    General

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Nuclino Editions & Modules

    Additional Pricing Details

    Rating Summary

    Likelihood to Recommend

    12d Synergy
    9.4
    Nuclino
    8.2

    Support Rating

    12d Synergy
    9.1
    Nuclino
    8.0

    Add comparison