12d Synergy vs PowerDMS | TrustRadius

What users are saying about

Score 9.5 out of 10

Based on 5 reviews and ratings

Score 9 out of 10

Based on 139 reviews and ratings

Pros

Manages multiple files in a folder, while allowing file sharing (AutoCAD, xrefs, etc.)
Delivers HUGE (2, 3, or 5GB) files with minimal bandwidth

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Verified User

Engineer in Other

Civil Engineering Company, 5001-10,000 employees

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PowerDMS provides management with a real-time tracking of policy reviews, approvals, and signatures. This is a great benefit for risk management.
PowerDMS allows users to incorporate remote, web-based training in a variety of formats including, but not limited to, video, PowerPoint, miscellaneous documents, interactive activities, and tests.
PowerDMS provides a very robust search engine that is very user-friendly.

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Accreditation Manager

Buckeye Police DepartmentLaw Enforcement, 51-200 employees

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Cons

12d Synergy could provide additional analytical reporting on user behavior and usage out of the box.
Improved speeds when referencing shared files from other 12d model projects.

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Design Manager

WSP in Australia & New ZealandCivil Engineering, 10,001+ employees

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The Workflow process in PowerDMS is not as easy to grasp as some of the other concepts and requires a little more explaination, especially for non-administrative background users.
Users are unable to view the steps in a Workflow template in order to determine which Workflow would work best for their needs when routing documents.
It would be great to have multiple message options for past due inbox notifications in addition to the options for past due tasks to encourage users to go to their inbox to review their messages.

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Health, Wellness and Fitness, 51-200 employees

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Likelihood to Renew

No score

No answers yet

No answers on this topic

PowerDMS 8.7

Based on 9 answers

I have had nothing but positive experiences with PowerDMS from day one. If we ever run into a situation we are unsure of, PowerDMS support has ALWAYS been able to answer us basically immediately. I really love that they are constantly seeking to improve and expand.

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Julie Rosenburg

Special Projects Administrator /Accounting and Accreditation

Madison County Sheriffs OfficeGovernment Relations, 201-500 employees

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Usability

No score

No answers yet

No answers on this topic

PowerDMS 8.6

Based on 20 answers

PowerDMS is very easy for the end-user to navigate. There is some training necessary for admin or higher-level users. One thing that I have been given negative feedback about from staff is that PowerDMS automatically times out for security reasons after 20 minutes of idle time. The security of the documents and content in PowerDMS is important and this minor inconvenience is probably not an issue for most users.

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Chief of Police

Shorewood Hills Police DepartmentLaw Enforcement, 11-50 employees

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Reliability and Availability

No score

No answers yet

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PowerDMS 8.2

Based on 1 answer

Never had an issue with PowerDMS not being available. Speed is an issue from time to time

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Lieutenant

City of PortageGovernment Administration, 201-500 employees

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Performance

No score

No answers yet

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PowerDMS 8.4

Based on 9 answers

We use PowerDMS in the cloud so our performance might be different from other users who use on-premise. The program has always been up with very minimal downtime and always seems responsive and snappy when navigating the UI and searching documents. We don't currently have any integrations with other software.

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Network Technician

County of RockGovernment Administration, 11-50 employees

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Support Rating

12d Synergy 9.2

Based on 8 answers

The 12d Synergy team is always ensuring our issues and needs are resolved promptly. Whether it be on the forum or phone, they are kind and helpful

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Patrick Cavanagh

Senior Civil Engineering Designer

ArcadisCivil Engineering, 10,001+ employees

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PowerDMS 8.8

Based on 32 answers

I just wish we had some in-state support. The contacts I have had with customer support have been great. Awesome communication, problem-solving, and support. I have talked to and met Stephanie Williams (CSA for Power DMS) at the most recent Entrust conference. She was professional and devoted time to addressing our agency needs.

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Administration Sergeant

Arvada Police DepartmentPublic Safety, 201-500 employees

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Implementation Rating

No score

No answers yet

No answers on this topic

PowerDMS 9.1

Based on 8 answers

Implementation of PowerDMS was near seamless. The product was able to input existing policies and procedures within a few hours, which helped to lay the foundation for future use. Having PowerDMS on-boarding readily available was also a huge benefit.

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Accreditation Manager

Buckeye Police DepartmentLaw Enforcement, 51-200 employees

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Alternatives Considered

Hands down prefer 12d Synergy. Bentley ProjectWise is overly complex, expensive and has a very cluttered interface.

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Verified User

Engineer in Other

Civil Engineering Company, 5001-10,000 employees

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The AS400 database was very old and did not offer the capability of uploading policies and having them signed off and recorded. This was the main reason the Orlando Police Department purchased PowerDMS. There were some things in the AS400 we could do for training, that we can not do in PowerDMS, and vice-versa.

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Training Coordinator

Orlando Police DepartmentLaw Enforcement, 501-1000 employees

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Scalability

No score

No answers yet

No answers on this topic

PowerDMS 7.3

Based on 1 answer

Because of features and functions.

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Lieutenant

City of PortageGovernment Administration, 201-500 employees

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Return on Investment

12d Synergy has solved our multiple office syncing issues, adding the ability to have staff from remote offices collaborate together on projects.
Email saving used to be a nightmare, however, staff finds 12d Synergy's email saving easy to use and are able to search for saved emails quickly.

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Verified User

Engineer in Engineering

Civil Engineering Company, 51-200 employees

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Created efficient processes for approving document revision
Migrated what originally was a paper system to electronic
Accessible for any employee by logging in, employees do not have to seek out policy and procedure binders, and updated documents can be automatically sent to inboxes when updated.

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Immunization Coordinator

North Carolina State UniversityHigher Education, 51-200 employees

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Pricing Details

General

Free Trial

—

Free/Freemium Version

—

Premium Consulting/Integration Services

Yes

Entry-level set up fee?

Optional

$7.00*

* Per user

12d Synergy Editions & Modules

Edition

Email Management	$0.00
Document Management	$0.00
Advanced Data Management	$0.00

Additional Pricing Details

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General

Free Trial

Yes

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

PowerDMS Editions & Modules

—

Additional Pricing Details

—

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