What users are saying about
8 Ratings
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Based on 8 reviews and ratings
PowerDMS
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152 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 9.5 out of 100
Based on 152 reviews and ratings
Attribute Ratings
- 12d Synergy is rated higher in 1 area: Support Rating
- PowerDMS is rated higher in 1 area: Likelihood to Recommend
Likelihood to Recommend
9.4
12d Synergy
94%
4 Ratings
9.5
PowerDMS
95%
129 Ratings
Likelihood to Renew
12d Synergy
N/A
0 Ratings
9.4
PowerDMS
94%
12 Ratings
Usability
12d Synergy
N/A
0 Ratings
8.6
PowerDMS
86%
23 Ratings
Availability
12d Synergy
N/A
0 Ratings
8.2
PowerDMS
82%
2 Ratings
Performance
12d Synergy
N/A
0 Ratings
8.5
PowerDMS
85%
16 Ratings
Support Rating
9.2
12d Synergy
92%
8 Ratings
8.6
PowerDMS
86%
47 Ratings
In-Person Training
12d Synergy
N/A
0 Ratings
9.1
PowerDMS
91%
1 Rating
Online Training
12d Synergy
N/A
0 Ratings
9.1
PowerDMS
91%
1 Rating
Implementation Rating
12d Synergy
N/A
0 Ratings
9.1
PowerDMS
91%
14 Ratings
Product Scalability
12d Synergy
N/A
0 Ratings
7.3
PowerDMS
73%
1 Rating
Likelihood to Recommend
12d Synergy
12d Synergy and its ability to handle all file types really suited the engineering industry.

Verified User
Engineer in Engineering
Civil Engineering Company, 51-200 employeesPowerDMS
Getting 100% signature compliance on policy updates used to take months but since automating out policy management updates in PowerDMS, we can get 100% compliance in as little as 2 weeks. Internal requests for things such as training, purchases, etc used to be pushed up the chain of command via a paper copy and would often get misplaced or lost in a full mailbox. Using PowerDMS to automate those requests put the power back in the requester's hands and increased transparency and accountability across the organization.

Verified User
Employee in Other
Law Enforcement Company, 201-500 employeesPros
12d Synergy
- Manages multiple files in a folder, while allowing file sharing (AutoCAD, xrefs, etc.)
- Delivers HUGE (2, 3, or 5GB) files with minimal bandwidth

Verified User
Engineer in Other
Civil Engineering Company, 5001-10,000 employeesPowerDMS
- Policy management- [Users] sign for, and can take [tests] to prove understanding of policy right in the application. As [the] policy is updated, old versions are retained, so that we not only know what a policy contains, we can track changes and provide information on what a policy was at any given time in the past.
- Training- Users receive notifications when training is due and are guided to complete the training. If the training requires recertification, PowerDMS can be configured to alert the user that re-training is needed, without a supervisor needing to keep track. All documents used in training, including presentations and videos, can be contained in the PowerDMS course, so we can prove not only that an employee was trained, but exactly what curriculum was use din any given training.
- Accreditation Assessment- [Our] accreditation standards manual is uploaded directly into PowerDMS. Proofs are accomplished using the actual policy and procedure, as well as the documents created during the workday. There is absolutely no duplication of effort.
- Communications accountability- Email [can] be read and forgotten. With PowerDMS, a document can be distributed for user signatures, insuring that the user took affirmative action to read and understand the document.
Deputy Police Chief
City of Adrian, MILaw Enforcement, 11-50 employees
Cons
12d Synergy
- 12d Synergy could provide additional analytical reporting on user behavior and usage out of the box.
- Improved speeds when referencing shared files from other 12d model projects.
Design Manager
WSP in Australia & New ZealandCivil Engineering, 10,001+ employees
PowerDMS
- The Workflow process in PowerDMS is not as easy to grasp as some of the other concepts and requires a little more explaination, especially for non-administrative background users.
- Users are unable to view the steps in a Workflow template in order to determine which Workflow would work best for their needs when routing documents.
- It would be great to have multiple message options for past due inbox notifications in addition to the options for past due tasks to encourage users to go to their inbox to review their messages.
Health, Wellness and Fitness, 51-200 employees
Pricing Details
12d Synergy
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
$7.00
Starting Price
$0
12d Synergy Editions & Modules
Edition
Email Management | $0.00 |
---|---|
Document Management | $0.00 |
Advanced Data Management | $0.00 |
- none
Additional Pricing Details
—PowerDMS
General
Free Trial
Yes
Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—PowerDMS Editions & Modules
—
Additional Pricing Details
—Likelihood to Renew
12d Synergy
No score
No answers yet
No answers on this topic
PowerDMS
PowerDMS 9.4
Based on 12 answers
I have had nothing but positive experiences with PowerDMS from day one. If we ever run into a situation we are unsure of, PowerDMS support has ALWAYS been able to answer us basically immediately. I really love that they are constantly seeking to improve and expand.
Special Projects Administrator /Accounting and Accreditation
Madison County Sheriffs OfficeGovernment Relations, 201-500 employees
Usability
12d Synergy
No score
No answers yet
No answers on this topic
PowerDMS
PowerDMS 8.6
Based on 23 answers
Having experienced many products, PowerDMS provides the most applicable tools with ease of use. New users routinely grasp the basics of the program in as little as ten minutes. We have found that our staff likes the product so much that they voluntarily participate in PowerDMS training to improve their individual skills.
Accreditation Manager
Buckeye Police DepartmentLaw Enforcement, 51-200 employees
Reliability and Availability
12d Synergy
No score
No answers yet
No answers on this topic
PowerDMS
PowerDMS 8.2
Based on 2 answers
Never had an issue with PowerDMS not being available. Speed is an issue from time to time
Lieutenant
City of PortageGovernment Administration, 201-500 employees
Performance
12d Synergy
No score
No answers yet
No answers on this topic
PowerDMS
PowerDMS 8.5
Based on 16 answers
We use PowerDMS in the cloud so our performance might be different from other users who use on-premise. The program has always been up with very minimal downtime and always seems responsive and snappy when navigating the UI and searching documents. We don't currently have any integrations with other software.
Network Technician
County of RockGovernment Administration, 11-50 employees
Support Rating
12d Synergy
12d Synergy 9.2
Based on 8 answers
The 12d Synergy team is always ensuring our issues and needs are resolved promptly. Whether it be on the forum or phone, they are kind and helpful
Senior Civil Engineering Designer
ArcadisCivil Engineering, 10,001+ employees
PowerDMS
PowerDMS 8.6
Based on 47 answers
I just wish we had some in-state support. The contacts I have had with customer support have been great. Awesome communication, problem-solving, and support. I have talked to and met Stephanie Williams (CSA for Power DMS) at the most recent Entrust conference. She was professional and devoted time to addressing our agency needs.
Administration Sergeant
Arvada Police DepartmentPublic Safety, 201-500 employees
In-Person Training
12d Synergy
No score
No answers yet
No answers on this topic
PowerDMS
PowerDMS 9.1
Based on 1 answer
In-person training works really well.
Training Coordination/State Certiciation Manager
Winder Police DepartmentLaw Enforcement, 11-50 employees
Online Training
12d Synergy
No score
No answers yet
No answers on this topic
PowerDMS
PowerDMS 9.1
Based on 1 answer
Online training works well and keeps from having to have classroom training
Training Coordination/State Certiciation Manager
Winder Police DepartmentLaw Enforcement, 11-50 employees
Implementation Rating
12d Synergy
No score
No answers yet
No answers on this topic
PowerDMS
PowerDMS 9.1
Based on 14 answers
Implementation of PowerDMS was near seamless. The product was able to input existing policies and procedures within a few hours, which helped to lay the foundation for future use. Having PowerDMS on-boarding readily available was also a huge benefit.
Accreditation Manager
Buckeye Police DepartmentLaw Enforcement, 51-200 employees
Alternatives Considered
12d Synergy
Hands down prefer 12d Synergy. Bentley ProjectWise is overly complex, expensive and has a very cluttered interface.

Verified User
Engineer in Other
Civil Engineering Company, 5001-10,000 employeesPowerDMS
PowerDMS is a lot different than Linkedin Learnings. In PowerDMS you have to create your own courses versus in Linkedin Learnings they provide extensive content on a wide variety of subject matter. Linkedin Learnings is what we have used in our organization for Bias Training and Ethics Training. PowerDMS is the repository for documents and Trainings, so the systems work very differently
Professional Development and Training Manager for the Cornell Police
Cornell UniversityHigher Education, 10,001+ employees
Scalability
12d Synergy
No score
No answers yet
No answers on this topic
PowerDMS
PowerDMS 7.3
Based on 1 answer
Because of features and functions.
Lieutenant
City of PortageGovernment Administration, 201-500 employees
Return on Investment
12d Synergy
- 12d Synergy has solved our multiple office syncing issues, adding the ability to have staff from remote offices collaborate together on projects.
- Email saving used to be a nightmare, however, staff finds 12d Synergy's email saving easy to use and are able to search for saved emails quickly.

Verified User
Engineer in Engineering
Civil Engineering Company, 51-200 employeesPowerDMS
- Created efficient processes for approving document revision
- Migrated what originally was a paper system to electronic
- Accessible for any employee by logging in, employees do not have to seek out policy and procedure binders, and updated documents can be automatically sent to inboxes when updated.
Immunization Coordinator
North Carolina State UniversityHigher Education, 51-200 employees