17hats vs. Dubsado

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
17hats
Score 9.2 out of 10
N/A
17hats from the company of the same name in Pasadena is a small business management solution presenting an all-in-one solution for contacts, projects, leads, quotes and invoicing.
$45
per month
Dubsado
Score 8.2 out of 10
N/A
Dubsado, from the company of the same name Burbank, is a small business technology management solution, providing contact and contract management, invoicing, and calendaring, in an all-in-one solution.
$35
Per Month [3 Users]
Pricing
17hatsDubsado
Editions & Modules
Starting Price
$45.00
per month
Monthly Plan
$35.00
Per Month [3 Users]
Yearly Plan
$350.00
Per Year [3 Users]
Offerings
Pricing Offerings
17hatsDubsado
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsFor Additional Users: 4-10 users $25.00 per month; 11-20 users $45.00 per month; 21-30 users $60.00 per month
More Pricing Information
Community Pulse
17hatsDubsado
Considered Both Products
17hats

No answer on this topic

Dubsado
Chose Dubsado
Dubsado is more customizable and with robust features. Also, the user interface is visually pleasing but definitely has steep learning curve. Once you get the hang of it, it’s very easy especially with other developers helping users create beautiful form, proposals with ease …
Top Pros
Top Cons
Features
17hatsDubsado
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
17hats
9.5
2 Ratings
21% above category average
Dubsado
9.0
9 Ratings
16% above category average
Customer data management / contact management10.02 Ratings8.88 Ratings
Workflow management10.02 Ratings9.49 Ratings
Integration with email client (e.g., Outlook or Gmail)9.01 Ratings9.17 Ratings
Contract management10.02 Ratings9.69 Ratings
Quote & order management10.01 Ratings8.87 Ratings
Interaction tracking8.01 Ratings9.17 Ratings
Opportunity management00 Ratings8.95 Ratings
Channel / partner relationship management00 Ratings8.03 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
17hats
8.0
1 Ratings
6% above category average
Dubsado
8.2
3 Ratings
9% above category average
Case management8.01 Ratings7.23 Ratings
Call center management00 Ratings10.01 Ratings
Help desk management00 Ratings7.32 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
17hats
8.0
1 Ratings
6% above category average
Dubsado
8.1
6 Ratings
7% above category average
Lead management8.01 Ratings8.16 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
17hats
9.5
2 Ratings
23% above category average
Dubsado
7.6
9 Ratings
0% above category average
Task management9.01 Ratings6.78 Ratings
Billing and invoicing management10.02 Ratings8.49 Ratings
Reporting00 Ratings7.77 Ratings
Customization
Comparison of Customization features of Product A and Product B
17hats
10.0
2 Ratings
28% above category average
Dubsado
8.8
9 Ratings
15% above category average
Custom fields9.92 Ratings8.39 Ratings
Custom objects10.01 Ratings8.46 Ratings
Scripting environment00 Ratings9.92 Ratings
API for custom integration00 Ratings8.55 Ratings
Security
Comparison of Security features of Product A and Product B
17hats
9.5
1 Ratings
13% above category average
Dubsado
7.9
6 Ratings
5% below category average
Single sign-on capability10.01 Ratings7.83 Ratings
Role-based user permissions9.01 Ratings8.05 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
17hats
8.0
1 Ratings
11% above category average
Dubsado
4.7
3 Ratings
41% below category average
Marketing automation8.01 Ratings5.53 Ratings
Compensation management00 Ratings4.02 Ratings
Platform
Comparison of Platform features of Product A and Product B
17hats
8.0
1 Ratings
6% above category average
Dubsado
6.9
2 Ratings
8% below category average
Mobile access8.01 Ratings6.92 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
17hats
-
Ratings
Dubsado
8.3
6 Ratings
9% above category average
Forecasting00 Ratings8.93 Ratings
Pipeline visualization00 Ratings8.46 Ratings
Customizable reports00 Ratings7.66 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
17hats
-
Ratings
Dubsado
6.9
2 Ratings
5% below category average
Social data00 Ratings6.92 Ratings
Social engagement00 Ratings6.92 Ratings
Best Alternatives
17hatsDubsado
Small Businesses
Salesmate
Salesmate
Score 9.8 out of 10
Salesmate
Salesmate
Score 9.8 out of 10
Medium-sized Companies
Creatio
Creatio
Score 9.2 out of 10
Creatio
Creatio
Score 9.2 out of 10
Enterprises
Creatio
Creatio
Score 9.2 out of 10
Creatio
Creatio
Score 9.2 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
17hatsDubsado
Likelihood to Recommend
10.0
(2 ratings)
9.4
(9 ratings)
Likelihood to Renew
-
(0 ratings)
8.0
(1 ratings)
Usability
9.0
(1 ratings)
8.9
(5 ratings)
Support Rating
8.0
(2 ratings)
9.2
(5 ratings)
User Testimonials
17hatsDubsado
Likelihood to Recommend
17hats
It's great if you want to set up all of your client management so that you don't have to keep manually going through every step. It's so nice for me and my clients to have all of their forms streamlined and automated.
Read full review
Dubsado
If you are a small service-based business owner looking for a CRM to automate your customer journey then this is for you. This platform is very customizable and can be really powerful once you set it up fully. This is like putting puzzle pieces together. First you need to setup all the pieces like scheduler, lead capture form, proposal, packages, invoices, contract and then setup the workflow automation. It will be helpful if you map your process in a mind-mapping tool first so it’s easy to see on high level what you need accomplished. This platform is not suitable for big companies or SaaS industry because the tagging system is not robust.
Read full review
Pros
17hats
  • Invoicing
  • Creating online questionnaire
Read full review
Dubsado
  • Invoicing & expense reporting all in one place! I don't have to spend hours poring over my bank account transactions to find my biz expenses anymore!
  • The built-in call scheduler is awesome! I can create various appointment schedulers with multiple availabilities, and collect payments right up front, too!
  • Dubsado also has a sweet Client Portal where my clients can login and see all their activity with me at a glance.
Read full review
Cons
17hats
  • Prior to this I was using only Stripe for my invoices and I loved that I could see all of my recurring client payments under "subscriptions." There might be a way to do this in 17Hats, but I'm just not sure. I like to be able to quickly see all of my current clients at a glance.
Read full review
Dubsado
  • the task list feature is very basic
  • the UI is a little clunky
  • more integrations with other software such as Clickup
Read full review
Likelihood to Renew
17hats
No answers on this topic
Dubsado
There are some similar programs out there that are offering ambassador accounts.
Read full review
Usability
17hats
It's been really great to use with my clients, but I cannot speak to setting it up as my VA handled all of that for me. I anticipate using it for a long time.
Read full review
Dubsado
There is a learning curve to Dubsado, however, you can create a basic setup easily using the training videos provided by the platform
Read full review
Support Rating
17hats
It's chat based so you have to wait a bit to hear back from them but they have gotten quicker with their responses which I appreciate.
Read full review
Dubsado
The support with Dubsado is outstanding! Always so helpful, prompt to answer and always understands the issue. It always feels like I have talking to an actual person behind the scenes
Read full review
Alternatives Considered
17hats
No answers on this topic
Dubsado
Dubsado is more customizable and with robust features. Also, the user interface is visually pleasing but definitely has steep learning curve. Once you get the hang of it, it’s very easy especially with other developers helping users create beautiful form, proposals with ease without needing to know how to code. HoneyBook is not available for people outside USA & Canada. I haven’t used 17hats for a very long time but the user interface is pretty much the same
Read full review
Return on Investment
17hats
  • ROI - Saves me time on creating invoices and questionnaires.
Read full review
Dubsado
  • Clients are excited to hire me because my onboarding process is so professional
  • Easy of use makes collecting payment from clients easy
  • Streamlined process allows me to charge more for my services
Read full review
ScreenShots