Unreal usability, great support and reliable automation! Highly recommend.
September 28, 2021

Unreal usability, great support and reliable automation! Highly recommend.

Emma Sparrow | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Dubsado

It is being across the whole organization for automation, invoicing and client management. It saves us hours in back and forth and automation.

Pros

  • Automation
  • Customer Support
  • Client Management

Cons

  • Email marketing
  • Directing emails in inbox straight to their project
  • Can't think of any more
  • Saved me hours in my business
  • Looks very professional from a clients standpoint
  • Makes the customer process very streamlined
Dubsado is more of an all in one, is affordable for small business and the usability far out weighs any other platform. The automation is reliable and I would never switch to another provider.

Do you think Dubsado delivers good value for the price?

Yes

Are you happy with Dubsado's feature set?

Yes

Did Dubsado live up to sales and marketing promises?

Yes

Did implementation of Dubsado go as expected?

Yes

Would you buy Dubsado again?

Yes

It is so easy to use, not just for myself but also my clients who don't have as strong computer skills. Very easy to learn, and the support is there to help along the way.
The support with Dubsado is outstanding! Always so helpful, prompt to answer and always understands the issue. It always feels like I have talking to an actual person behind the scenes.
Dubsado is perfect for service-based businesses and I always recommend to my clients, the only time it doesn't work is if someone doesn't have the budget yet or is a start up.

Dubsado Feature Ratings

10.0
Customer data management / contact management
10
Workflow management
10
Territory management
Not Rated
Opportunity management
10
Integration with email client (e.g., Outlook or Gmail)
10
Contract management
10
Quote & order management
10
Interaction tracking
10
Channel / partner relationship management
10
10.0
Case management
10
Call center management
10
Help desk management
10
Marketing Automation ()
Not Rated
10.0
Task management
10
Billing and invoicing management
10
Reporting
10
10.0
Forecasting
10
Pipeline visualization
10
Customizable reports
10
10.0
Custom fields
10
Custom objects
10
Scripting environment
10
API for custom integration
10
10.0
Role-based user permissions
Not Rated
Single sign-on capability
10
Social CRM ()
Not Rated
Not Rated
Marketing automation
Not Rated
Compensation management
Not Rated
Platform ()
Not Rated

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