17hats vs Flowlu | TrustRadius

Likelihood to Recommend

It's great if you want to set up all of your client management so that you don't have to keep manually going through every step. It's so nice for me and my clients to have all of their forms streamlined and automated.

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Erika Tebbens

Business Strategist, Owner

Erika Tebbens ConsultingMarketing & Advertising, 1-10 employees

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Our customers mostly contact our company through on-site chat. If we are offline, Flowlu allowed us to set an automated task assigned to a specific account manager with [an] automated follow-up email sent to the customer.Import our existing customer database took less than [a] few minutes with help of auto-assigned CSV fields.Userfriendly [design] contributes to easy handling for the less tech-savvy users.

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Alexei Propartovich

Управляющий директор

ProPartsRetail, 11-50 employees

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Feature Rating Comparison

17hats

Flowlu

Customer data management / contact management

Workflow management

Integration with email client (e.g., Outlook or Gmail)

Contract management

Quote & order management

Interaction tracking

17hats

Flowlu

Case management

17hats

Flowlu

Lead management

17hats

Flowlu

Task management

Billing and invoicing management

17hats

Flowlu

Custom fields

Custom objects

17hats

Flowlu

Single sign-on capability

Role-based user permissions

17hats

Flowlu

Marketing automation

17hats

Flowlu

Mobile access

17hats

Flowlu

Task Management

Resource Management

Gantt Charts

Scheduling

Workflow Automation

Team Collaboration

Support for Agile Methodology

Support for Waterfall Methodology

Document Management

Email integration

Mobile Access

Timesheet Tracking

Change request and Case Management

Budget and Expense Management

17hats

Flowlu

Quotes/estimates

Invoicing

Project & financial reporting

Integration with accounting software

Pros

Invoicing
Creating online questionnaire

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Marli Espinales

Internet Marketing Director and Consultant

Clicc Media IncMarketing and Advertising, 1-10 employees

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Access [to] email within the Flowlu application is great so you do not have to just in different browsers.
Record list is [a] great feature, you can customize it by just drag and drop and yes you can hide it from users you not willing to view.
Project management is superb along with CRM.

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Dr. Irfan Mohd

Managing Director

Royaah Services Sdn BhdEducation Management, 11-50 employees

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Cons

Prior to this I was using only Stripe for my invoices and I loved that I could see all of my recurring client payments under "subscriptions." There might be a way to do this in 17Hats, but I'm just not sure. I like to be able to quickly see all of my current clients at a glance.

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Erika Tebbens

Business Strategist, Owner

Erika Tebbens ConsultingMarketing & Advertising, 1-10 employees

View all 2 answers on this topic

Flowlu needs to work on exporting data as pdf files or printable options.
It would be great to have [a] customer dashboard.
If live chat provided to [the] website will be great.

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Dr. Irfan Mohd

Managing Director

Royaah Services Sdn BhdEducation Management, 11-50 employees

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Likelihood to Renew

No score

No answers yet

No answers on this topic

Flowlu 9.0

Based on 1 answer

I have found Flowlu while searching [for] a collaborative tool for a friend's non-profit organization. As I read the description and made a trial test, I fell in love with the tool. So we are definitely going to renew. Not only because the delivered solutions are great but also because Flowlu's roadmap seems very [promising].

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Alexei Propartovich

Управляющий директор

ProPartsRetail, 11-50 employees

View all 1 answers on this topic

Usability

17hats 9.0

Based on 1 answer

It's been really great to use with my clients, but I cannot speak to setting it up as my VA handled all of that for me. I anticipate using it for a long time.

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Erika Tebbens

Business Strategist, Owner

Erika Tebbens ConsultingMarketing & Advertising, 1-10 employees

View all 1 answers on this topic

Flowlu 9.2

Based on 7 answers

Is there an ability for a custom on-boarding for a new member? I don’t know [because] I am using the software solo. But this is the one I can see that will happen in the future. What If I add another team, I don’t want to teach everything from ground up. Maybe that’s why there is KB? I don’t know. So at least have the onboarding questionnaire if we are a solo or a team, then based on the answer, certain apps will be turned off by default but users can always toggle them all on if they want so. Again, I am still learning the software so maybe these functionality is hidden somewhere there I just don’t know.

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Paul Zabala

Personal UseDesign, 1-10 employees

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Support Rating

17hats 8.0

Based on 3 answers

It's chat based so you have to wait a bit to hear back from them but they have gotten quicker with their responses which I appreciate.

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Marli Espinales

Internet Marketing Director and Consultant

Clicc Media IncMarketing and Advertising, 1-10 employees

View all 3 answers on this topic

Flowlu 9.5

Based on 7 answers

I wrote to support with two small questions. There is a chat/mail function within the app that makes it easy to contact Flowlu. The answers from the support team came within a few hours and contained the information I needed to solve my problem. There was no need to ask again.

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Steffen Fasselt

Gründer

sdWebdesignInternet, 1-10 employees

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Alternatives Considered

No answers on this topic

Trello is very nice, but Flowlu has more complete modules that can reduce the number of tools that we use to manage the business.

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Alexandre Pyrrho

Professor

Parasitologia Clínica - UFRJAlternative Medicine, 1-10 employees

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Return on Investment

ROI - Saves me time on creating invoices and questionnaires.

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Marli Espinales

Internet Marketing Director and Consultant

Clicc Media IncMarketing and Advertising, 1-10 employees

View all 2 answers on this topic

Flowlu has provided us with [a] solution of perfect managing our business [without] wasting time on tracking so it's a positive impact if ROI is considered.
As of now, we don't see any negative impact, as our [workflow] is very smooth with Flowlu.

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Dr. Irfan Mohd

Managing Director

Royaah Services Sdn BhdEducation Management, 11-50 employees

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Pricing Details

General

Free Trial

—

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

17hats Editions & Modules

Edition

Starting Price	$45.00¹

Per Month

Additional Pricing Details

—

General

Free Trial

—

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

Flowlu Editions & Modules

—

Additional Pricing Details

—

Rating Summary

17hats

Flowlu

17hats

Flowlu

17hats

Flowlu

17hats

Flowlu

Likelihood to Recommend

17hats

Flowlu

Feature Rating Comparison

Customer data management / contact management

Workflow management

Integration with email client (e.g., Outlook or Gmail)

Contract management

Quote & order management

Interaction tracking

Case management

Lead management

Task management

Billing and invoicing management

Custom fields

Custom objects

Single sign-on capability

Role-based user permissions

Marketing automation

Mobile access

Task Management

Resource Management

Gantt Charts

Scheduling

Workflow Automation

Team Collaboration

Support for Agile Methodology

Support for Waterfall Methodology

Document Management

Email integration

Mobile Access

Timesheet Tracking

Change request and Case Management

Budget and Expense Management

Quotes/estimates

Invoicing

Project & financial reporting

Integration with accounting software

Pros

17hats

Flowlu

Cons

17hats

Flowlu

Likelihood to Renew

17hats

Flowlu

Usability

17hats

Flowlu

Support Rating

17hats

Flowlu

Alternatives Considered

17hats

Flowlu

Return on Investment

17hats

Flowlu

Pricing Details

General

Free Trial

Free/Freemium Version

Premium Consulting/Integration Services

Entry-level set up fee?

17hats Editions & Modules

Edition

Additional Pricing Details

General

Free Trial

Free/Freemium Version

Premium Consulting/Integration Services

Entry-level set up fee?

Flowlu Editions & Modules

Additional Pricing Details

Rating Summary

Add comparison