What users are saying about
3 Ratings
7 Ratings
3 Ratings
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Score 9.6 out of 100
7 Ratings
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Score 9.5 out of 100

Likelihood to Recommend

17hats

It's great if you want to set up all of your client management so that you don't have to keep manually going through every step. It's so nice for me and my clients to have all of their forms streamlined and automated.
Erika Tebbens | TrustRadius Reviewer

Flowlu

Our customers mostly contact our company through on-site chat. If we are offline, Flowlu allowed us to set an automated task assigned to a specific account manager with [an] automated follow-up email sent to the customer.Import our existing customer database took less than [a] few minutes with help of auto-assigned CSV fields.Userfriendly [design] contributes to easy handling for the less tech-savvy users.
Alexei Propartovich | TrustRadius Reviewer

Feature Rating Comparison

Sales Force Automation

17hats
9.3
Flowlu
Customer data management / contact management
17hats
9.5
Flowlu
Workflow management
17hats
9.5
Flowlu
Integration with email client (e.g., Outlook or Gmail)
17hats
9.0
Flowlu
Contract management
17hats
10.0
Flowlu
Quote & order management
17hats
10.0
Flowlu
Interaction tracking
17hats
8.0
Flowlu

Customer Service & Support

17hats
8.0
Flowlu
Case management
17hats
8.0
Flowlu

Marketing Automation

17hats
8.0
Flowlu
Lead management
17hats
8.0
Flowlu

CRM Project Management

17hats
9.5
Flowlu
Task management
17hats
9.0
Flowlu
Billing and invoicing management
17hats
10.0
Flowlu

Customization

17hats
9.5
Flowlu
Custom fields
17hats
9.1
Flowlu
Custom objects
17hats
10.0
Flowlu

Security

17hats
9.5
Flowlu
Single sign-on capability
17hats
10.0
Flowlu
Role-based user permissions
17hats
9.0
Flowlu

Integrations with 3rd-party Software

17hats
8.0
Flowlu
Marketing automation
17hats
8.0
Flowlu

Platform

17hats
8.0
Flowlu
Mobile access
17hats
8.0
Flowlu

Project Management

17hats
Flowlu
8.7
Task Management
17hats
Flowlu
9.1
Resource Management
17hats
Flowlu
8.3
Gantt Charts
17hats
Flowlu
9.2
Scheduling
17hats
Flowlu
9.0
Workflow Automation
17hats
Flowlu
8.8
Team Collaboration
17hats
Flowlu
8.2
Support for Agile Methodology
17hats
Flowlu
9.0
Support for Waterfall Methodology
17hats
Flowlu
8.3
Document Management
17hats
Flowlu
8.9
Email integration
17hats
Flowlu
8.6
Mobile Access
17hats
Flowlu
9.2
Timesheet Tracking
17hats
Flowlu
8.6
Change request and Case Management
17hats
Flowlu
9.0
Budget and Expense Management
17hats
Flowlu
8.2

Professional Services Automation

17hats
Flowlu
8.3
Quotes/estimates
17hats
Flowlu
8.3
Invoicing
17hats
Flowlu
7.9
Project & financial reporting
17hats
Flowlu
8.6
Integration with accounting software
17hats
Flowlu
8.3

Pros

17hats

  • Invoicing
  • Creating online questionnaire
Marli Espinales | TrustRadius Reviewer

Flowlu

  • Access [to] email within the Flowlu application is great so you do not have to just in different browsers.
  • Record list is [a] great feature, you can customize it by just drag and drop and yes you can hide it from users you not willing to view.
  • Project management is superb along with CRM.
Dr. Irfan Mohd | TrustRadius Reviewer

Cons

17hats

  • Prior to this I was using only Stripe for my invoices and I loved that I could see all of my recurring client payments under "subscriptions." There might be a way to do this in 17Hats, but I'm just not sure. I like to be able to quickly see all of my current clients at a glance.
Erika Tebbens | TrustRadius Reviewer

Flowlu

  • Flowlu needs to work on exporting data as pdf files or printable options.
  • It would be great to have [a] customer dashboard.
  • If live chat provided to [the] website will be great.
Dr. Irfan Mohd | TrustRadius Reviewer

Likelihood to Renew

17hats

No score
No answers yet
No answers on this topic

Flowlu

Flowlu 9.0
Based on 1 answer
I have found Flowlu while searching [for] a collaborative tool for a friend's non-profit organization. As I read the description and made a trial test, I fell in love with the tool. So we are definitely going to renew. Not only because the delivered solutions are great but also because Flowlu's roadmap seems very [promising].
Alexei Propartovich | TrustRadius Reviewer

Usability

17hats

17hats 9.0
Based on 1 answer
It's been really great to use with my clients, but I cannot speak to setting it up as my VA handled all of that for me. I anticipate using it for a long time.
Erika Tebbens | TrustRadius Reviewer

Flowlu

Flowlu 9.2
Based on 7 answers
Is there an ability for a custom on-boarding for a new member? I don’t know [because] I am using the software solo. But this is the one I can see that will happen in the future. What If I add another team, I don’t want to teach everything from ground up. Maybe that’s why there is KB? I don’t know. So at least have the onboarding questionnaire if we are a solo or a team, then based on the answer, certain apps will be turned off by default but users can always toggle them all on if they want so. Again, I am still learning the software so maybe these functionality is hidden somewhere there I just don’t know.
Paul Zabala | TrustRadius Reviewer

Support Rating

17hats

17hats 8.0
Based on 3 answers
It's chat based so you have to wait a bit to hear back from them but they have gotten quicker with their responses which I appreciate.
Marli Espinales | TrustRadius Reviewer

Flowlu

Flowlu 9.5
Based on 7 answers
I wrote to support with two small questions. There is a chat/mail function within the app that makes it easy to contact Flowlu. The answers from the support team came within a few hours and contained the information I needed to solve my problem. There was no need to ask again.
Steffen Fasselt | TrustRadius Reviewer

Alternatives Considered

17hats

No answers on this topic

Flowlu

Trello is very nice, but Flowlu has more complete modules that can reduce the number of tools that we use to manage the business.
Alexandre Pyrrho | TrustRadius Reviewer

Return on Investment

17hats

  • ROI - Saves me time on creating invoices and questionnaires.
Marli Espinales | TrustRadius Reviewer

Flowlu

  • Flowlu has provided us with [a] solution of perfect managing our business [without] wasting time on tracking so it's a positive impact if ROI is considered.
  • As of now, we don't see any negative impact, as our [workflow] is very smooth with Flowlu.
Dr. Irfan Mohd | TrustRadius Reviewer

Pricing Details

17hats

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

17hats Editions & Modules

Edition
Starting Price$45.001
  1. Per Month
Additional Pricing Details

Flowlu

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Flowlu Editions & Modules

Additional Pricing Details

Rating Summary

Add comparison