Overview
ProductRatingMost Used ByProduct SummaryStarting Price
17hats
Score 9.2 out of 10
N/A
17hats from the company of the same name in Pasadena is a small business management solution presenting an all-in-one solution for contacts, projects, leads, quotes and invoicing.
$45
per month
monday.com
Score 8.4 out of 10
Mid-Size Companies (51-1,000 employees)
monday.com Work OS is an open platform designed so that anyone can create the tools they need to run all aspects of their work. It includes ready-made templates or the ability to customize any work solution ranging from sales pipelines to marketing campaigns, CRMs, and project tracking.
$0
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Pricing
17hatsmonday.com
Editions & Modules
Starting Price
$45.00
per month
Enterprise
$0
Contact us
Basic
$9
per user
Standard
$12
per user
Pro
$19
per user
Offerings
Pricing Offerings
17hatsmonday.com
Free Trial
NoYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsYearly plan: Save 18% Monthly plan also available
More Pricing Information
Features
17hatsmonday.com
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
17hats
9.5
2 Ratings
21% above category average
monday.com
-
Ratings
Customer data management / contact management10.02 Ratings00 Ratings
Workflow management10.02 Ratings00 Ratings
Integration with email client (e.g., Outlook or Gmail)9.01 Ratings00 Ratings
Contract management10.02 Ratings00 Ratings
Quote & order management10.01 Ratings00 Ratings
Interaction tracking8.01 Ratings00 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
17hats
8.0
1 Ratings
7% above category average
monday.com
-
Ratings
Case management8.01 Ratings00 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
17hats
8.0
1 Ratings
6% above category average
monday.com
-
Ratings
Lead management8.01 Ratings00 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
17hats
9.5
2 Ratings
22% above category average
monday.com
-
Ratings
Task management9.01 Ratings00 Ratings
Billing and invoicing management10.02 Ratings00 Ratings
Customization
Comparison of Customization features of Product A and Product B
17hats
10.0
2 Ratings
28% above category average
monday.com
-
Ratings
Custom fields9.92 Ratings00 Ratings
Custom objects10.01 Ratings00 Ratings
Security
Comparison of Security features of Product A and Product B
17hats
9.5
1 Ratings
13% above category average
monday.com
-
Ratings
Single sign-on capability10.01 Ratings00 Ratings
Role-based user permissions9.01 Ratings00 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
17hats
8.0
1 Ratings
11% above category average
monday.com
-
Ratings
Marketing automation8.01 Ratings00 Ratings
Platform
Comparison of Platform features of Product A and Product B
17hats
8.0
1 Ratings
7% above category average
monday.com
-
Ratings
Mobile access8.01 Ratings00 Ratings
Project Management
Comparison of Project Management features of Product A and Product B
17hats
-
Ratings
monday.com
8.0
2195 Ratings
6% above category average
Task Management00 Ratings8.92182 Ratings
Resource Management00 Ratings8.11861 Ratings
Gantt Charts00 Ratings7.51268 Ratings
Scheduling00 Ratings8.21822 Ratings
Workflow Automation00 Ratings8.31896 Ratings
Team Collaboration00 Ratings9.12140 Ratings
Support for Agile Methodology00 Ratings8.01130 Ratings
Support for Waterfall Methodology00 Ratings7.01 Ratings
Document Management00 Ratings7.51763 Ratings
Email integration00 Ratings7.81577 Ratings
Mobile Access00 Ratings7.81745 Ratings
Timesheet Tracking00 Ratings7.61019 Ratings
Change request and Case Management00 Ratings7.91131 Ratings
Budget and Expense Management00 Ratings7.71007 Ratings
Professional Services Automation
Comparison of Professional Services Automation features of Product A and Product B
17hats
-
Ratings
monday.com
7.4
984 Ratings
0% below category average
Quotes/estimates00 Ratings7.7656 Ratings
Project & financial reporting00 Ratings7.5868 Ratings
Integration with accounting software00 Ratings7.2486 Ratings
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17hatsmonday.com
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SAP Ruum
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User Ratings
17hatsmonday.com
Likelihood to Recommend
10.0
(2 ratings)
8.7
(2200 ratings)
Likelihood to Renew
-
(0 ratings)
9.0
(31 ratings)
Usability
9.0
(1 ratings)
8.6
(2128 ratings)
Availability
-
(0 ratings)
8.3
(8 ratings)
Performance
-
(0 ratings)
8.5
(8 ratings)
Support Rating
8.0
(2 ratings)
8.3
(1860 ratings)
In-Person Training
-
(0 ratings)
9.1
(1 ratings)
Online Training
-
(0 ratings)
9.1
(4 ratings)
Implementation Rating
-
(0 ratings)
8.9
(7 ratings)
Configurability
-
(0 ratings)
8.4
(6 ratings)
Ease of integration
-
(0 ratings)
8.4
(6 ratings)
Product Scalability
-
(0 ratings)
7.2
(8 ratings)
Vendor post-sale
-
(0 ratings)
8.5
(6 ratings)
Vendor pre-sale
-
(0 ratings)
8.5
(6 ratings)
User Testimonials
17hatsmonday.com
Likelihood to Recommend
17hats
It's great if you want to set up all of your client management so that you don't have to keep manually going through every step. It's so nice for me and my clients to have all of their forms streamlined and automated.
Read full review
monday.com
For content marketers, I would 100% recommend Monday.com. Applications like Trello are OK for basic tasks, but I think Monday is superior when you're running campaigns alongside regular content plus ad-hoc tasks (or have more than one product to market). I can see it working well for different scenarios, like sales, customer service, and finance, but I can only speak for my industry.
Read full review
Pros
17hats
  • Invoicing
  • Creating online questionnaire
Read full review
monday.com
  • I love that I can color-code sections/folders (I love color-coding!)
  • I love that I can automate the majority of things on Monday
  • I love the support I'm able to get when I don't know how to do something specific, I set up a call and get tips/tricks on how to accomplish what I'm wanting
Read full review
Cons
17hats
  • Prior to this I was using only Stripe for my invoices and I loved that I could see all of my recurring client payments under "subscriptions." There might be a way to do this in 17Hats, but I'm just not sure. I like to be able to quickly see all of my current clients at a glance.
Read full review
monday.com
  • The billing model is awful for small businesses! monday.com makes you feel like they are doing you a favour. You literally pay for seats you don't use. The billing model should be a per seat model!
  • There are too many addons from monday.com and 3rd party vendors that you have to pay for. The value of those addons is debatable are often rebuildable outside of monday.com in a single use spreadsheet (which pay monthly for an addon that you only need to use once in a while?) or organisations are already using something else in their tech stack for that addon.
Read full review
Likelihood to Renew
17hats
No answers on this topic
monday.com
Teams involved in content creation, such as marketing or editorial teams, could use monday.com to manage the entire content lifecycle. Boards might track content ideas, assignments, drafts, reviews, approvals, and publication schedules, helping teams collaborate and keep content production on track.
Read full review
Usability
17hats
It's been really great to use with my clients, but I cannot speak to setting it up as my VA handled all of that for me. I anticipate using it for a long time.
Read full review
monday.com
monday.com enables quick creation of a basic project plan. In our office, we don't need a big, expensive Project Management System. We need a simpler, human-usable Work Management System. Most recently, monday.com added the four Predecessor Types to their Dependency feature. FS, SF, SS, FF are now part of monday.com's Dependency offering. This was my most-needed update, and monday.com provided it! I appreciate monday.com's rich library of Templates. However, my preference is to duplicate a useful project/board, then update it for my next project.
Read full review
Reliability and Availability
17hats
No answers on this topic
monday.com
There have only been 2 instances in the past year where monday.com was down.
Read full review
Performance
17hats
No answers on this topic
monday.com
Everything performs fairly well. Every now and then there are user errors where an employee will not click "ok" on a note they've created and simply exit out (I do wish that something was in place to prevent this, such as a pop "are you finished?")
Read full review
Support Rating
17hats
It's chat based so you have to wait a bit to hear back from them but they have gotten quicker with their responses which I appreciate.
Read full review
monday.com
Our CSM, Jonathan is AMAZING! He was only introduced to us a few months ago, and we've has fairly limited interactions so far, but he's an absolute legend! He seeks to understand our problems, workflows, etc. and carefully considers a positive outcome for us within the system's capabilities. He's a wealth of knowledge and we're really lucky to have him
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Online Training
17hats
No answers on this topic
monday.com
To have someone walk you thru the features and capabilities of Monday.com is priceless. Someone also coming along later in the contract to see if you are maximizing the program to suit your company needs is beyond helpful. The staff that have provided this training are fun, creative and very patient.
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Implementation Rating
17hats
No answers on this topic
monday.com
We signed up for the accounts. Created the accounts. Ran the trial version and tested it live while we were running multiple projects and found that it was fitting our needs perfectly. When the trial ended and we were asked to purchase the full version, we did. We have found other ways to use it and it's a breeze.
Read full review
Alternatives Considered
17hats
No answers on this topic
monday.com
We used an excel spreadsheet to track our month end close process previously which created a lot of issues around only one person being able to be in the checklist at any given time. Additionally, we were unable to have excel notify us when a task we need to have completed was done, but Monday.com has completely changed that for us!
Read full review
Scalability
17hats
No answers on this topic
monday.com
For it to work across multiple departments and sites, I would like to see improvements made with integrations and automation. For this question, I am acknowledging not only the addition of internal triggers/automation, but also an expansion on external ones.
Read full review
Return on Investment
17hats
  • ROI - Saves me time on creating invoices and questionnaires.
Read full review
monday.com
  • My favourite example? We used it to take a failed start-up, one where the prime investor was considering pulling out - to being a listed business (EURONEXT) within 18 months. That business now has a market cap at around $200m.
  • Turnaround of a struggling health tech venture that was buried under endless spreadsheets by its investors - from loss-making to £2M EBITDA in two -years.
  • Offshoring - Through the adoption of Monday as a key workstream management tool (moving off JIRA) we were able to reduce resource costs by over £2m per annum, without any change in efficiency or quality.
Read full review
ScreenShots

monday.com Screenshots

Screenshot of Work OSScreenshot of Ready-Made TemplatesScreenshot of MobileScreenshot of Visual BoardsScreenshot of Real-time NotificationsScreenshot of Automations