What users are saying about
4 Ratings
20 Ratings
4 Ratings
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Score 8.9 out of 100
20 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 9.5 out of 100

Likelihood to Recommend

17hats

It's great if you want to set up all of your client management so that you don't have to keep manually going through every step. It's so nice for me and my clients to have all of their forms streamlined and automated.
Erika Tebbens | TrustRadius Reviewer

Salesflare

Salesflare is recommendable for any business that runs a lean sales setup with a website for lead generation, empowered with maybe cold outreach and/or lead nurturing. Mostly so for small-to-medium sized businesses: they can save a ton of time/money generating more revenue with their human sales efforts, while Salesflare does the rest of the job.
Gilles De Clerck | TrustRadius Reviewer

Feature Rating Comparison

Sales Force Automation

17hats
9.4
Salesflare
7.9
Customer data management / contact management
17hats
9.7
Salesflare
8.5
Workflow management
17hats
9.7
Salesflare
7.9
Integration with email client (e.g., Outlook or Gmail)
17hats
9.0
Salesflare
9.2
Contract management
17hats
10.0
Salesflare
10.0
Quote & order management
17hats
10.0
Salesflare
6.1
Interaction tracking
17hats
8.0
Salesflare
8.4
Territory management
17hats
Salesflare
5.1
Opportunity management
17hats
Salesflare
8.2
Channel / partner relationship management
17hats
Salesflare
8.0

Customer Service & Support

17hats
8.0
Salesflare
8.3
Case management
17hats
8.0
Salesflare
9.0
Call center management
17hats
Salesflare
7.0
Help desk management
17hats
Salesflare
9.0

Marketing Automation

17hats
8.0
Salesflare
7.9
Lead management
17hats
8.0
Salesflare
7.9
Email marketing
17hats
Salesflare
7.8

CRM Project Management

17hats
9.5
Salesflare
8.1
Task management
17hats
9.0
Salesflare
8.1
Billing and invoicing management
17hats
10.0
Salesflare
8.0
Reporting
17hats
Salesflare
8.1

Customization

17hats
9.7
Salesflare
9.0
Custom fields
17hats
9.4
Salesflare
8.6
Custom objects
17hats
10.0
Salesflare
9.9
API for custom integration
17hats
Salesflare
8.5

Security

17hats
9.5
Salesflare
8.4
Single sign-on capability
17hats
10.0
Salesflare
8.7
Role-based user permissions
17hats
9.0
Salesflare
8.1

Integrations with 3rd-party Software

17hats
8.0
Salesflare
8.4
Marketing automation
17hats
8.0
Salesflare
7.9
Compensation management
17hats
Salesflare
9.0

Platform

17hats
8.0
Salesflare
8.7
Mobile access
17hats
8.0
Salesflare
8.7

CRM Reporting & Analytics

17hats
Salesflare
7.9
Forecasting
17hats
Salesflare
7.5
Pipeline visualization
17hats
Salesflare
9.0
Customizable reports
17hats
Salesflare
7.0

Social CRM

17hats
Salesflare
8.5
Social data
17hats
Salesflare
8.3
Social engagement
17hats
Salesflare
8.7

Pros

17hats

  • Invoicing
  • Creating online questionnaire
Marli Espinales | TrustRadius Reviewer

Salesflare

  • Salesflare integrates with Gsuite (as well as many other email platforms) allowing me to still use Gsuite as my main communication tool but still get the full value out of the Salesflare CRM
  • Salesflare literally integrates with everything
  • Salesflare takes care of many tasks automatically for you like contact imports as well as meeting and call management
Gary Shouldis | TrustRadius Reviewer

Cons

17hats

  • Prior to this I was using only Stripe for my invoices and I loved that I could see all of my recurring client payments under "subscriptions." There might be a way to do this in 17Hats, but I'm just not sure. I like to be able to quickly see all of my current clients at a glance.
Erika Tebbens | TrustRadius Reviewer

Salesflare

  • Click to call would be a great help for clients' numbers
  • Branded UI or more customization options
  • More features to customize accounts
Kevin Miller | TrustRadius Reviewer

Usability

17hats

17hats 9.0
Based on 1 answer
It's been really great to use with my clients, but I cannot speak to setting it up as my VA handled all of that for me. I anticipate using it for a long time.
Erika Tebbens | TrustRadius Reviewer

Salesflare

Salesflare 8.9
Based on 8 answers
The pipeline, which is the core of the platform, is very clear and full of features. On top of that Salesflare added automations, integrations, plugins and emails. You can easily get your leads there from any platform and nurture your leads until you get the deal done. I think any business can benefit from using this sales CRM.
Tomer Aharon | TrustRadius Reviewer

Support Rating

17hats

17hats 8.0
Based on 3 answers
It's chat based so you have to wait a bit to hear back from them but they have gotten quicker with their responses which I appreciate.
Marli Espinales | TrustRadius Reviewer

Salesflare

Salesflare 9.1
Based on 8 answers
Hit them on Chat support, and you are gonna get a response within a few minutes (if not in a few hours, during weekends)But they are gonna keep following with you till they make sure that your query has been resolved. Keep it up!
Sampath S | TrustRadius Reviewer

Alternatives Considered

17hats

No answers on this topic

Salesflare

Other products we've tried or evaluated have been too complex and/or been "too customizable" in that they do not offer an easy and intuitive path to enabling your sales team right out of the box.
Jói Sigurdsson | TrustRadius Reviewer

Return on Investment

17hats

  • ROI - Saves me time on creating invoices and questionnaires.
Marli Espinales | TrustRadius Reviewer

Salesflare

  • It's a part of our operations. It just saves us time, but we never measured how it impacts the bottom line. It's all about convenience.
Andrei Zinkevich | TrustRadius Reviewer

Screenshots

Pricing Details

17hats

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

17hats Editions & Modules

Edition
Starting Price$45.001
  1. Per Month
Additional Pricing Details

Salesflare

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Salesflare Editions & Modules

Edition
Growth$291
Pro$491
Enterprise$991
  1. per user per month
Additional Pricing Details

Rating Summary

Likelihood to Recommend

17hats
9.7
Salesflare
9.1

Usability

17hats
9.0
Salesflare
8.9

Support Rating

17hats
8.0
Salesflare
9.1

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