What users are saying about
2 Ratings
10 Ratings
2 Ratings
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Score 9.3 out of 100
10 Ratings
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Score 9.2 out of 100

Likelihood to Recommend

17hats

I think it's great for businesses who offer monthly services and want to automate their invoicing. Even for businesses who offer one-off services as well.
Marli Espinales | TrustRadius Reviewer

Salesflare

I have always struggled with using CRMs. Either they try and remove you from your everyday workflow or they are full of features you don't want/use. Salesflare integrates exactly the way you would want a CRM to integrate and it plays nice with just about any other software you use for your business. Salesflare may not be as feature-rich as some other CRMs but it beats out just about everyone when it comes to seamless integration, ease of use and overall enjoyment of using a CRM.
Gary Shouldis | TrustRadius Reviewer

Feature Rating Comparison

Sales Force Automation

17hats
9.2
Salesflare
8.7
Customer data management / contact management
17hats
9.0
Salesflare
10.0
Workflow management
17hats
9.0
Salesflare
10.0
Integration with email client (e.g., Outlook or Gmail)
17hats
9.0
Salesflare
10.0
Contract management
17hats
10.0
Salesflare
10.0
Quote & order management
17hats
10.0
Salesflare
6.9
Interaction tracking
17hats
8.0
Salesflare
9.6
Territory management
17hats
Salesflare
5.9
Opportunity management
17hats
Salesflare
9.1
Channel / partner relationship management
17hats
Salesflare
7.0

Customer Service & Support

17hats
8.0
Salesflare
8.3
Case management
17hats
8.0
Salesflare
9.0
Call center management
17hats
Salesflare
7.0
Help desk management
17hats
Salesflare
9.0

Marketing Automation

17hats
8.0
Salesflare
9.3
Lead management
17hats
8.0
Salesflare
10.0
Email marketing
17hats
Salesflare
8.7

CRM Project Management

17hats
9.5
Salesflare
8.7
Task management
17hats
9.0
Salesflare
9.1
Billing and invoicing management
17hats
10.0
Salesflare
8.0
Reporting
17hats
Salesflare
9.1

Customization

17hats
8.0
Salesflare
9.4
Custom fields
17hats
8.0
Salesflare
9.6
Custom objects
17hats
Salesflare
9.6
API for custom integration
17hats
Salesflare
9.1

Security

17hats
9.5
Salesflare
9.6
Single sign-on capability
17hats
10.0
Salesflare
10.0
Role-based user permissions
17hats
9.0
Salesflare
9.1

Integrations with 3rd-party Software

17hats
8.0
Salesflare
8.5
Marketing automation
17hats
8.0
Salesflare
8.0
Compensation management
17hats
Salesflare
9.0

Platform

17hats
8.0
Salesflare
10.0
Mobile access
17hats
8.0
Salesflare
10.0

CRM Reporting & Analytics

17hats
Salesflare
8.6
Forecasting
17hats
Salesflare
10.0
Pipeline visualization
17hats
Salesflare
10.0
Customizable reports
17hats
Salesflare
5.9

Social CRM

17hats
Salesflare
9.6
Social data
17hats
Salesflare
9.6
Social engagement
17hats
Salesflare
9.6

Pros

17hats

  • Invoicing
  • Creating online questionnaire
Marli Espinales | TrustRadius Reviewer

Salesflare

  • Salesflare organizes your clients (accounts) and contacts
  • Great amount of depth when it comes to monitoring sales and other opportunities
  • Ability to add custom fields to individual accounts such as branding
Kevin Miller | TrustRadius Reviewer

Cons

17hats

  • Cheaper credit card charges
  • Ability to tweak their questionnaires a bit more
Marli Espinales | TrustRadius Reviewer

Salesflare

  • It works wonderfully as a CRM for freelancers, consultants and small teams but feels like it would become more difficult to integrate with larger teams
  • Sometimes have issues with email syncing with missing emails or having to reconnect my email to Salesflare
  • Emails are sent from the app using their own servers, I would prefer to send via my own email system (Gsuite) for better delivery
Gary Shouldis | TrustRadius Reviewer

Support Rating

17hats

17hats 8.0
Based on 1 answer
It's chat based so you have to wait a bit to hear back from them but they have gotten quicker with their responses which I appreciate.
Marli Espinales | TrustRadius Reviewer

Salesflare

No score
No answers yet
No answers on this topic

Alternatives Considered

17hats

No answers on this topic

Salesflare

Salesflare does its own thing compared to the others I've tried. It's unique even though it shares many of the main features a CRM should have. Salesforce Lightning is amazing and feature-packed but can often get overwhelming depending on your use case. I never experience any slight lag or load times with Salesflare. Lightning can sometimes hang depending on your browser etc.
Kevin Miller | TrustRadius Reviewer

Return on Investment

17hats

  • ROI - Saves me time on creating invoices and questionnaires.
Marli Espinales | TrustRadius Reviewer

Salesflare

  • I save dozens of hours each month managing new clients and leads, Salesflare easily pays for itself each month
  • Between the great mobile app and integration with Gsuite, Salesflare is the perfect CRM for the mobile user. I no longer feel chained to a desktop to manage my leads.
  • I used to have a Love-Hate relationship with CRMs but now actually enjoy using a CRM since using Salesflare and feel like I actually realize the value of using a CRM.
Gary Shouldis | TrustRadius Reviewer

Pricing Details

17hats

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Salesflare

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

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