What users are saying about

17hats vs Salesmate

17hats
3 Ratings
Salesmate
3 Ratings

17hats

3 Ratings
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Score 9.6 out of 100

Based on 3 reviews and ratings

Salesmate

3 Ratings
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Score 8 out of 100

Based on 3 reviews and ratings

Likelihood to Recommend

17hats

It's great if you want to set up all of your client management so that you don't have to keep manually going through every step. It's so nice for me and my clients to have all of their forms streamlined and automated.

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Erika Tebbens | TrustRadius Reviewer
Erika Tebbens
View all 2 answers on this topic

Salesmate

Salesmate is an excellent pipeline tool and I've been very happy with making the switch from Pipedrive. The reporting tool is excellent when reviewing conversions, total sales, and average turn times per stage. I'm especially happy with the ability to download custom reports however I would like to also have the ability to do so with the pre-defined reporting.

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Matthew Gehrman | TrustRadius Reviewer
Matthew Gehrman
View all 1 answers on this topic

Feature Rating Comparison

Sales Force Automation

17hats
9.3
Salesmate
9.8
Customer data management / contact management
17hats
9.5
Salesmate
9.0
Workflow management
17hats
9.5
Salesmate
10.0
Integration with email client (e.g., Outlook or Gmail)
17hats
9.0
Salesmate
10.0
Contract management
17hats
10.0
Salesmate
—
Quote & order management
17hats
10.0
Salesmate
—
Interaction tracking
17hats
8.0
Salesmate
10.0
Opportunity management
17hats
—
Salesmate
10.0

Customer Service & Support

17hats
8.0
Salesmate
—
Case management
17hats
8.0
Salesmate
—

Marketing Automation

17hats
8.0
Salesmate
8.0
Lead management
17hats
8.0
Salesmate
8.0

CRM Project Management

17hats
9.5
Salesmate
10.0
Task management
17hats
9.0
Salesmate
10.0
Billing and invoicing management
17hats
10.0
Salesmate
—
Reporting
17hats
—
Salesmate
10.0

Customization

17hats
9.5
Salesmate
9.5
Custom fields
17hats
9.0
Salesmate
10.0
Custom objects
17hats
10.0
Salesmate
—
API for custom integration
17hats
—
Salesmate
9.0

Security

17hats
9.5
Salesmate
10.0
Single sign-on capability
17hats
10.0
Salesmate
10.0
Role-based user permissions
17hats
9.0
Salesmate
10.0

Integrations with 3rd-party Software

17hats
8.0
Salesmate
9.0
Marketing automation
17hats
8.0
Salesmate
9.0

Platform

17hats
8.0
Salesmate
9.0
Mobile access
17hats
8.0
Salesmate
9.0

CRM Reporting & Analytics

17hats
—
Salesmate
9.0
Pipeline visualization
17hats
—
Salesmate
8.0
Customizable reports
17hats
—
Salesmate
10.0

Pros

17hats

  • Invoicing
  • Creating online questionnaire

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Marli Espinales | TrustRadius Reviewer
Marli Espinales
View all 2 answers on this topic

Salesmate

  • Pipeline customization including custom fields
  • Two way email integration & click to call feature
  • Incredible customer service
  • Always looking to improve the product
  • Excellent price per user in comparison to some of the other tools available and other tools we've leveraged in the past.

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Matthew Gehrman | TrustRadius Reviewer
Matthew Gehrman
View all 1 answers on this topic

Cons

17hats

  • Prior to this I was using only Stripe for my invoices and I loved that I could see all of my recurring client payments under "subscriptions." There might be a way to do this in 17Hats, but I'm just not sure. I like to be able to quickly see all of my current clients at a glance.

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Erika Tebbens | TrustRadius Reviewer
Erika Tebbens
View all 2 answers on this topic

Salesmate

  • The ability to switch between deals directly from within the deal itself
  • Load time could be improved however we have at any given time 180 + leads in the pipe
  • Ability to separate user rights per pipeline, i.e. having two separate team pipelines and each team can only see their leads.

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Matthew Gehrman | TrustRadius Reviewer
Matthew Gehrman
View all 1 answers on this topic

Likelihood to Renew

17hats

No score
No answers yet
No answers on this topic

Salesmate

Salesmate 10.0
Based on 1 answer
Very happy with the customer service and the overall functionality of the program. With new features always being launched and discussed I'm looking fwd to growing with them

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Matthew Gehrman | TrustRadius Reviewer
Matthew Gehrman
View all 1 answers on this topic

Usability

17hats

17hats 9.0
Based on 1 answer
It's been really great to use with my clients, but I cannot speak to setting it up as my VA handled all of that for me. I anticipate using it for a long time.

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Erika Tebbens | TrustRadius Reviewer
Erika Tebbens
View all 1 answers on this topic

Salesmate

No score
No answers yet
No answers on this topic

Support Rating

17hats

17hats 8.0
Based on 2 answers
It's chat based so you have to wait a bit to hear back from them but they have gotten quicker with their responses which I appreciate.

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Marli Espinales | TrustRadius Reviewer
Marli Espinales
View all 2 answers on this topic

Salesmate

No score
No answers yet
No answers on this topic

Alternatives Considered

17hats

No answers on this topic

Salesmate

Salesmate has a lot of similar features and functionality but where I feel they differ the most is the customer service, new feature integration, and a team that actually wants to develop the perfect pipeline management tool. Not only are they more competitive on the overpricing structure but I'm confident we'll be able to continue scaling with Salesmate as we grow the team

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Matthew Gehrman | TrustRadius Reviewer
Matthew Gehrman
View all 1 answers on this topic

Return on Investment

17hats

  • ROI - Saves me time on creating invoices and questionnaires.

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Marli Espinales | TrustRadius Reviewer
Marli Espinales
View all 2 answers on this topic

Salesmate

  • Making the switch to Salesmate has saved us a fair amount from our prior service where we had to pay for all the additional features we wanted, whereas Salesmate includes it right out the gate.
  • By utilizing this tool we're able to stay on top of the sales cycle and overall lead flow which directly impacts our bottom line.
  • In terms of ROI if you work the system and utilize the tool as it should then you will make sales.

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Matthew Gehrman | TrustRadius Reviewer
Matthew Gehrman
View all 1 answers on this topic

Screenshots

17hats

—

Pricing Details

17hats

General

Free Trial
—
Free/Freemium Version
—
Premium Consulting/Integration Services
—
Entry-level set up fee?
No

17hats Editions & Modules

Edition
Starting Price$45.001
  1. Per Month
Additional Pricing Details
—

Salesmate

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
—
Entry-level set up fee?
Optional

Salesmate Editions & Modules

—
Additional Pricing Details
—

Rating Summary

Likelihood to Recommend

17hats
9.5
Salesmate
10.0

Likelihood to Renew

17hats
—
Salesmate
10.0

Usability

17hats
9.0
Salesmate
—

Support Rating

17hats
8.0
Salesmate
—

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