Salesmate

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Salesmate	Score 10.0 out of 10	Mid-Size Companies (51-1,000 employees)	Salesmate is a single platform that helps create personalized experiences across marketing, sales, and service touchpoints across all channels – email, text, chat, web, calls, and eCommerce. It is designed to enable users to generate more leads, close more deals, and build lasting customer relationships. It replaces many disjointed systems to save users time and money. Salesmate offers businesses: …	$29 per month per user

Pricing

Salesmate

Editions & Modules

Basic: $29
per month per user
Pro: $49
per month per user
Business: $79
per month per user
Enterprise: Custom

Offerings

Pricing Offerings
Salesmate
Free Trial
Yes
Free/Freemium Version
No
Premium Consulting/Integration Services
Yes

Entry-level Setup Fee

Optional

Additional Details

We offer built-in calling: Starting at $1.10 per month for your phone line & pay as you go credits

More Pricing Information

Community Pulse
	Salesmate
Considered Both Products	Salesmate Bryan Hughes Owner Chose Salesmate I haven't used any other CRM, but from what I've heard from other's that have, other CRM's are much more expensive and they don't offer the sale level of customer support that Salesmate does. Helpful? Luca Formenti CEO Chose Salesmate Salesmate was a good trade-off in pricing, features and possibilites: we started with a very simple pipeline management and then we slowly added some new features that we were already paying for in the basic/pro level. No need to upgrade to higher cost solutions to have full … Helpful? Verified User Account Manager Chose Salesmate Salesmate is more individualised and significantly more impactful for the individual user whereas Salesforce is better at reporting and more applicable for upper management rather than daily use and workflow management. Incentivized Helpful? Labanya Roy Senior Executive - Client Acquisition Chose Salesmate Automation Light weight zero downtime Incentivized Helpful? Manikyala Dirisala Manager - Client Acquisition Chose Salesmate I did brief this at the start itself. Salesmate is a simple tool, which is easy to understand, easy to navigate, easy to automate your own process, easy to configure and execute things without manually feeding it everything with all details. The simple point is - Email Outlook … Incentivized Helpful? Carte Bisbee Marketing Operations Manager Chose Salesmate Hubspot Monday.com Woosender Helpful? Adam O'Leary Founder Chose Salesmate I was using the free version of Hubspot, which was extremely limiting. If I wanted to go ahead and unlock a simple feature, which every other CRM offered, my price would shoot up to hundreds of dollars a month for no reason, as they force you to unlock “all the features” not … Helpful? BD Bismark Delvillar Owner Chose Salesmate Salesmate is head and shoulders above these other systems when you weigh the price to features. Salesmate is simple to navigate and is packed with useful everyday features; all included at the same price. The standard features in Salesmate are additional or nonexistent features … Helpful? Lisa Kraus Business Process Administrator Chose Salesmate Salesmate is way better at keeping organized, creating call lists, and keeping track of won and lost deals. I spent years trying to organize blitz to no avail and that's why we made the move to Salesmate. Helpful? Andrea Blake, CMP Head of Operations Chose Salesmate I am fairly decent with computers but I don't like dealing with things that are overly complicated. I loved Salesmate because it had all of the features we needed to manage clients, but not a bunch of extra stuff you never use. Customization of the system was easy and it didn't … Helpful? RC Ramon Carpio Owner Chose Salesmate Hubspot, Nextiva, 8x8, Zoho CRM Helpful? Verified User C-Level Executive Chose Salesmate Salesmate is more user-friendly than the above. We enjoy the simplistic functions rather than too many moving parts that confuse our staff. Salesmate keeps all of the important features that you would look for in a CRM. However, if you are looking for more features you can … Helpful? Vivek Sahay AVP - Sales & Solutions Chose Salesmate In our quest to streamline our sales effort and consolidate our siloed data, we evaluated various CRM's out there in the market and zeroed on to Salesmate, some of the features we really liked, are the Helpful? MV Manan Vora VP Operations and Strategy Chose Salesmate It's definitely better in terms of ease of use and customer support Helpful? Puja K Client Partner - Business Success Chose Salesmate The mobile feature is not available with Creatio Manual dialing with Freshsales CRM no power dialer Customizable but fairly detailed (more focused on quotation management) Knowledge base not available with Mothernode Helpful? Verified User C-Level Executive Chose Salesmate I can't even remember them all. It simply blows them out of the water. I'm not being paid for this. It's the best I've found for my business. Helpful? Michael Eastwood Marketing Manager Chose Salesmate Very similar in overall layout and user experience...but the features blow these others out of the water. Where alternative solutions had features either lacking or as an upgrade (ie having to spend an extra $10-$30/month/user) Salesmate has these features out-of-the-box. Helpful? Kevin Johnson President Chose Salesmate Salesmate is more Affordable Customizable Helpful? Alexander Ceranek Business Owner Chose Salesmate Every call, chat and email creates a support ticket which is usually 24-48 hours for a response. I accomplished more with Salesmate support than I did with a month of the entire Fresh Works Suite. Also - all components are separate with Freshworks i.e. contacts to not sync … Helpful? Verified User Administrative Assistant Chose Salesmate We've only been using Salesmate as long as I've been employed. Helpful? Nika Apriashvili Business Development Chose Salesmate More user-friendly and affordable. Helpful? Sandro Marc-Charles Chief Executive Officer Chose Salesmate Salesmates ability to handle different Pipelines for several services was superior to Insightly & Zoho. The mobile app is also superior. Incentivized Helpful? MK Mark Kershek Attorney-at-Law Chose Salesmate I have looked at trial versions of most of the major CRM's most of which did NOT have a VOIP component. The ones that did poorly worked and were buggy. I extensively looked at Bitrix24 (lacks certain functionality), worked with LessAnnoyingCRM integrated with SIMPLII VOIP … Helpful?

Features

Salesmate

Sales Force Automation

Comparison of Sales Force Automation features of Product A and Product B
	Salesmate 9.5 49 Ratings 20% above category average
Customer data management / contact management	8.948 Ratings
Workflow management	9.648 Ratings
Territory management	9.09 Ratings
Opportunity management	10.044 Ratings
Integration with email client (e.g., Outlook or Gmail)	9.948 Ratings
Contract management	9.931 Ratings
Quote & order management	8.929 Ratings
Interaction tracking	9.542 Ratings
Channel / partner relationship management	9.932 Ratings

Customer Service & Support

Comparison of Customer Service & Support features of Product A and Product B
	Salesmate 9.7 22 Ratings 24% above category average
Case management	9.520 Ratings
Call center management	10.021 Ratings

Marketing Automation

Comparison of Marketing Automation features of Product A and Product B
	Salesmate 9.9 47 Ratings 24% above category average
Lead management	9.946 Ratings
Email marketing	9.945 Ratings

CRM Project Management

Comparison of CRM Project Management features of Product A and Product B
	Salesmate 9.7 44 Ratings 23% above category average
Task management	9.544 Ratings
Reporting	10.040 Ratings

CRM Reporting & Analytics

Comparison of CRM Reporting & Analytics features of Product A and Product B
	Salesmate 9.0 46 Ratings 17% above category average
Forecasting	8.033 Ratings
Pipeline visualization	9.546 Ratings
Customizable reports	9.540 Ratings

Customization

Comparison of Customization features of Product A and Product B
	Salesmate 9.1 48 Ratings 17% above category average
Custom fields	9.047 Ratings
Custom objects	9.436 Ratings
Scripting environment	8.524 Ratings
API for custom integration	9.530 Ratings

Security

Comparison of Security features of Product A and Product B
	Salesmate 9.7 44 Ratings 15% above category average
Single sign-on capability	9.537 Ratings
Role-based user permissions	10.042 Ratings

Integrations with 3rd-party Software

Comparison of Integrations with 3rd-party Software features of Product A and Product B
	Salesmate 9.0 38 Ratings 19% above category average
Marketing automation	9.038 Ratings

Platform

Comparison of Platform features of Product A and Product B
	Salesmate 9.9 45 Ratings 27% above category average
Mobile access	9.945 Ratings

Best Alternatives
	Salesmate
Small Businesses	Salesflare Score 10.0 out of 10
Medium-sized Companies	Creatio Score 9.1 out of 10
Enterprises	Creatio Score 9.1 out of 10
All Alternatives	View all alternatives

User Ratings
	Salesmate
Likelihood to Recommend	10.0 (49 ratings)
Likelihood to Renew	9.1 (2 ratings)
Usability	10.0 (48 ratings)
Support Rating	9.7 (43 ratings)
Implementation Rating	9.1 (1 ratings)

User Testimonials
	Salesmate
Likelihood to Recommend	Rapidops, Inc. Salesmate gives us everything we need as a small business, with a clear interface, and can adapt to any business. If I was being ultra picky, I would perhaps suggest the ability to remove or hide certain modules not applicable to our niche, e.g., we are a B2C business, so the company module is not really useable for us, but this is not a negative by any means. MW Mark Williams Managing Editor Read full review
Pros	Rapidops, Inc. For each client, it tracks emails, text messages, activities, files, calendar events, phone calls, to-do items. Customization is quite good -- you add fields you need. Like was discovery received, full payment, partial payment, etc. You can later run reports. Integration with other apps is good; I use QuickBooks and DocuSign. Customer service is very good. MK Mark Kershek Attorney-at-Law Read full review
Cons	Rapidops, Inc. The search feature can be buggy and does not allow for highlighted text to be typed on. You must clear the box or hit backspace before typing. The only app in my life that does this. The dashboard button is pointless if it still makes you choose between legacy or classic. Verified User Anonymous Read full review
Likelihood to Renew	Rapidops, Inc. Very happy with the customer service and the overall functionality of the program. With new features always being launched and discussed I'm looking fwd to growing with them Incentivized Matthew Gehrman Agency Principal Read full review
Usability	Rapidops, Inc. It's so easy, and the support is top notch and I love Salesmate. Seriously the best CRM on the market right now, which I was able to customize exactly the way I needed to, with their support with me every step of the way. I will be working with SalesMate for a long time if not forever. Adam O'Leary Founder Read full review
Support Rating	Rapidops, Inc. The support team at Salesmate is top-notch. They provide live chat support within the platform and answer typically in under a minute. They are always incredibly quick to respond to questions and provide insightful information. Getting started on the platform is easy as you always have support nearby. Daniel Cragin Founder Read full review
Implementation Rating	Rapidops, Inc. No - All very straightforward and simple. BD Bismark Delvillar Owner Read full review
Alternatives Considered	Rapidops, Inc. Very similar in overall layout and user experience...but the features blow these others out of the water. Where alternative solutions had features either lacking or as an upgrade (ie having to spend an extra $10-$30/month/user) Salesmate has these features out-of-the-box Michael Eastwood Marketing Manager Read full review
Return on Investment	Rapidops, Inc. It saved me so much time following up with leads. I move them to the next stage, and Salesmate does the rest. It does a whole load of outreach for me. It's seamless. I get a lot more responses from people in my pipeline - especially using SMS to follow up. Verified User Anonymous Read full review
ScreenShots	Salesmate Screenshots