What users are saying about
62 Ratings
20 Ratings
62 Ratings
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Score 7.7 out of 100
20 Ratings
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Score 7.3 out of 100

Feature Set Ratings

    Sales Force Automation

    9.4

    1CRM

    94%

    Highrise

    Feature Set Not Supported
    N/A
    1CRM ranks higher in 9/9 features

    Customer data management / contact management

    9.7
    97%
    5 Ratings
    N/A
    0 Ratings

    Workflow management

    9.6
    96%
    5 Ratings
    N/A
    0 Ratings

    Territory management

    9.4
    94%
    5 Ratings
    N/A
    0 Ratings

    Opportunity management

    9.7
    97%
    5 Ratings
    N/A
    0 Ratings

    Integration with email client (e.g., Outlook or Gmail)

    8.7
    87%
    5 Ratings
    N/A
    0 Ratings

    Contract management

    9.0
    90%
    5 Ratings
    N/A
    0 Ratings

    Quote & order management

    9.7
    97%
    5 Ratings
    N/A
    0 Ratings

    Interaction tracking

    9.7
    97%
    5 Ratings
    N/A
    0 Ratings

    Channel / partner relationship management

    9.2
    92%
    5 Ratings
    N/A
    0 Ratings

    Customer Service & Support

    9.6

    1CRM

    96%

    Highrise

    Feature Set Not Supported
    N/A
    1CRM ranks higher in 3/3 features

    Case management

    9.6
    96%
    5 Ratings
    N/A
    0 Ratings

    Call center management

    10.0
    100%
    5 Ratings
    N/A
    0 Ratings

    Help desk management

    9.3
    93%
    4 Ratings
    N/A
    0 Ratings

    Marketing Automation

    8.3

    1CRM

    83%

    Highrise

    Feature Set Not Supported
    N/A
    1CRM ranks higher in 2/2 features

    Lead management

    8.4
    84%
    5 Ratings
    N/A
    0 Ratings

    Email marketing

    8.1
    81%
    5 Ratings
    N/A
    0 Ratings

    CRM Project Management

    9.0

    1CRM

    90%

    Highrise

    Feature Set Not Supported
    N/A
    1CRM ranks higher in 3/3 features

    Task management

    9.0
    90%
    5 Ratings
    N/A
    0 Ratings

    Billing and invoicing management

    8.7
    87%
    5 Ratings
    N/A
    0 Ratings

    Reporting

    9.2
    92%
    5 Ratings
    N/A
    0 Ratings

    CRM Reporting & Analytics

    9.0

    1CRM

    90%

    Highrise

    Feature Set Not Supported
    N/A
    1CRM ranks higher in 3/3 features

    Forecasting

    8.7
    87%
    5 Ratings
    N/A
    0 Ratings

    Pipeline visualization

    9.2
    92%
    5 Ratings
    N/A
    0 Ratings

    Customizable reports

    9.0
    90%
    5 Ratings
    N/A
    0 Ratings

    Customization

    8.8

    1CRM

    88%

    Highrise

    Feature Set Not Supported
    N/A
    1CRM ranks higher in 4/4 features

    Custom fields

    8.9
    89%
    5 Ratings
    N/A
    0 Ratings

    Custom objects

    9.2
    92%
    4 Ratings
    N/A
    0 Ratings

    Scripting environment

    8.6
    86%
    4 Ratings
    N/A
    0 Ratings

    API for custom integration

    8.6
    86%
    4 Ratings
    N/A
    0 Ratings

    Security

    9.1

    1CRM

    91%

    Highrise

    Feature Set Not Supported
    N/A
    1CRM ranks higher in 2/2 features

    Single sign-on capability

    9.0
    90%
    5 Ratings
    N/A
    0 Ratings

    Role-based user permissions

    9.2
    92%
    5 Ratings
    N/A
    0 Ratings

    Social CRM

    9.0

    1CRM

    90%

    Highrise

    Feature Set Not Supported
    N/A
    1CRM ranks higher in 2/2 features

    Social data

    8.9
    89%
    4 Ratings
    N/A
    0 Ratings

    Social engagement

    9.1
    91%
    4 Ratings
    N/A
    0 Ratings

    Integrations with 3rd-party Software

    8.3

    1CRM

    83%

    Highrise

    Feature Set Not Supported
    N/A
    1CRM ranks higher in 2/2 features

    Marketing automation

    8.2
    82%
    4 Ratings
    N/A
    0 Ratings

    Compensation management

    8.4
    84%
    4 Ratings
    N/A
    0 Ratings

    Platform

    7.6

    1CRM

    76%

    Highrise

    Feature Set Not Supported
    N/A
    1CRM ranks higher in 1/1 features

    Mobile access

    7.6
    76%
    4 Ratings
    N/A
    0 Ratings

    Attribute Ratings

    • 1CRM is rated higher in 3 areas: Likelihood to Recommend, Usability, Support Rating

    Likelihood to Recommend

    9.7

    1CRM

    97%
    5 Ratings
    9.0

    Highrise

    90%
    10 Ratings

    Likelihood to Renew

    1CRM

    N/A
    0 Ratings
    8.2

    Highrise

    82%
    9 Ratings

    Usability

    9.7

    1CRM

    97%
    4 Ratings
    9.0

    Highrise

    90%
    1 Rating

    Support Rating

    9.7

    1CRM

    97%
    4 Ratings
    9.0

    Highrise

    90%
    2 Ratings

    Likelihood to Recommend

    1CRM Corp.

    While using 1CRM, I would be able to get the knowledge of customers preference, like how they would like to purchase the products. I'm able to build a good relationship with them. Even if I don't come to know about the contact information of customers, 1CRM ease to recall the full details of the customers.
    Read full review

    Basecamp

    We chose to work with the Basecamp product and along with it came Highrise. They're a great 37 signals package together. So we chose to work with Highrise because of Basecamp
    Read full review

    Pros

    1CRM Corp.

    • Sales management.
    • Marketing management.
    Read full review

    Basecamp

    • Easy batch upload of new contacts - if you gathered names and contact info for a bunch of people at an event or conference or what have you, put it in a spreadsheet and upload it for easy and efficient adding to the database.
    • Simple communication and outreach tracking - each user has an individualized dropbox email address; you can BCC:, CC:, or forward an email to or from a client or contact, and Highrise automatically associates and records that email with the contact in the database.
    • Task assignments - users can create and task assignments associated with specific contacts (ie - Send Suzy J. a gift box on Oct 1; Follow Marla K. and Billy Z. on Twitter &amp; Facebook; Get an updated address from Nathan R.)
    • Tags - easily create lists of contacts who fit certain needs (I need a: food blogger, in TX, who has a Facebook page - we have "food blogger", "TX," and "Facebook" tags in our system) that is then exportable; also useful for knowing the important associations of a particular contact.
    Read full review

    Cons

    1CRM Corp.

    • It should also have voice commands.
    • UX needs to be more interactive.
    • Rest is great.
    Read full review

    Basecamp

    • Im actually pretty happy with the system as it is. The best aspect of Highrise is that it is very easy to work with - no need to struggle with manuals and lengthy training.
    • Not really a problem I suppose but I pay for Highrise as part of a suite which includes other products - Basecamp, Backpack and Campfire. It would be nice to see more integration between these products.
    Read full review

    Pricing Details

    1CRM

    Starting Price

    $15 per month

    Editions & Modules

    1CRM editions and modules pricing
    EditionModules
    FreeFree trial1
    Startup$152
    Startup+$233
    Professional$334
    Enterprise$395

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Try 1CRM free for 30 days, no credit card required

    Highrise

    Starting Price

    $4 Per User Per Month

    Editions & Modules

    Highrise editions and modules pricing
    EditionModules
    Highrise$4.001

    Footnotes

    1. Per User Per Month

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Likelihood to Renew

    1CRM Corp.

    No answers on this topic

    Basecamp

    Highrise is easy to use, has a nice UI overall, quick to load, and does most of what we need.
    Read full review

    Usability

    1CRM Corp.

    1CRM is wonderful and has helped my company grow and be prosperous. I highly recommend it!
    Read full review

    Basecamp

    It's quick and easy to setup and use. There isn't any feature "bloat". Nothing to struggle with
    Read full review

    Support Rating

    1CRM Corp.

    I've had some questions and difficulty especially in data reporting and lead tracking but was solved very efficiently.
    Read full review

    Basecamp

    They are quick and SO nice. They are very friendly and are eager to help.
    Read full review

    Alternatives Considered

    1CRM Corp.

    While comparing 1crm with ClickUp, I'm able to take 5 screenshots in 1crm whereas in ClickUp i'm able to take only 4 screenshots .
    Read full review

    Basecamp

    Highrise is simple to use and is run by the same folks who build Basecamp and 37Signals. We wanted something that would do the essentials without the cumbersome bells and whistles. Salesforce is almost too complicated if you don't have a whole sales operation and analytics division. One day we will probably outgrow Highrise, but not yet.
    Read full review

    Return on Investment

    1CRM Corp.

    • It has overall increased sales productivity.
    • Has reduced lead time for customer and made the deliveries faster and more efficient.
    Read full review

    Basecamp

    • Better customer service, I am able to look up client info in a more organized way
    • I feel that our efficiency has really increased. Highrise is a lot faster than our old program
    • Highrise keeps us very organized. but it would be helpful if there was a project management section we could implement
    Read full review

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