1CRM vs. Kintone

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
1CRM
Score 7.1 out of 10
N/A
1CRM is an integrated customer relationship management (CRM) solution that covers the complete business management lifecycle. It includes features like collaboration and mobile access, and it can be customized for multiple industries. It is available in both open source and commercial editions.
$15
per month
Kintone
Score 8.2 out of 10
N/A
Kintone is a customizable digital workplace platform that lets the user manage data, tasks, and communication in one central place. Over 23,000 customers use Kintone’s no-code platform with more than 1.5 million database and workflow applications custom built for their businesses. Kintone is provided by Cybozu Inc., a Tokyo-based public company founded in 1997. Boasting users among the largest F500 companies, Kintone's no-code platform with granular governance aims…
$24
per month per user
Pricing
1CRMKintone
Editions & Modules
Startup
$15
per month
Startup+
$23
per month
Professional
$33
per month
Enterprise
$39
per month
Free
Free trial
Professional Subscription
$24
per month per user
Offerings
Pricing Offerings
1CRMKintone
Free Trial
YesYes
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeOptional
Additional DetailsTry 1CRM free for 30 days, no credit card requiredAll subscriptions have a minimum 5 users requirement. We also offer Nonprofit Subscription (only applies to 501(c)3 orgs), GOV subscription and EDU subscription at $15/month/user. For Enterprise accounts, please contact us directly for custom pricing.
More Pricing Information
Features
1CRMKintone
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
1CRM
9.8
5 Ratings
24% above category average
Kintone
-
Ratings
Customer data management / contact management9.95 Ratings00 Ratings
Workflow management9.85 Ratings00 Ratings
Territory management9.75 Ratings00 Ratings
Opportunity management9.95 Ratings00 Ratings
Integration with email client (e.g., Outlook or Gmail)9.45 Ratings00 Ratings
Contract management9.65 Ratings00 Ratings
Quote & order management9.95 Ratings00 Ratings
Interaction tracking9.95 Ratings00 Ratings
Channel / partner relationship management9.75 Ratings00 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
1CRM
9.7
5 Ratings
25% above category average
Kintone
-
Ratings
Case management9.85 Ratings00 Ratings
Call center management10.05 Ratings00 Ratings
Help desk management9.14 Ratings00 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
1CRM
8.1
5 Ratings
7% above category average
Kintone
-
Ratings
Lead management8.15 Ratings00 Ratings
Email marketing8.05 Ratings00 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
1CRM
8.6
5 Ratings
12% above category average
Kintone
-
Ratings
Task management9.05 Ratings00 Ratings
Billing and invoicing management8.35 Ratings00 Ratings
Reporting8.55 Ratings00 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
1CRM
8.4
5 Ratings
9% above category average
Kintone
-
Ratings
Forecasting8.35 Ratings00 Ratings
Pipeline visualization8.55 Ratings00 Ratings
Customizable reports8.45 Ratings00 Ratings
Customization
Comparison of Customization features of Product A and Product B
1CRM
8.5
5 Ratings
12% above category average
Kintone
-
Ratings
Custom fields8.45 Ratings00 Ratings
Custom objects9.14 Ratings00 Ratings
Scripting environment8.24 Ratings00 Ratings
API for custom integration8.34 Ratings00 Ratings
Security
Comparison of Security features of Product A and Product B
1CRM
8.5
5 Ratings
2% above category average
Kintone
-
Ratings
Single sign-on capability8.45 Ratings00 Ratings
Role-based user permissions8.55 Ratings00 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
1CRM
8.4
4 Ratings
14% above category average
Kintone
-
Ratings
Social data8.44 Ratings00 Ratings
Social engagement8.54 Ratings00 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
1CRM
7.8
4 Ratings
8% above category average
Kintone
-
Ratings
Marketing automation8.04 Ratings00 Ratings
Compensation management7.64 Ratings00 Ratings
Platform
Comparison of Platform features of Product A and Product B
1CRM
7.2
4 Ratings
4% below category average
Kintone
-
Ratings
Mobile access7.24 Ratings00 Ratings
Low-Code Development
Comparison of Low-Code Development features of Product A and Product B
1CRM
-
Ratings
Kintone
9.4
43 Ratings
11% above category average
Platform Security00 Ratings9.434 Ratings
Platform User Management00 Ratings9.540 Ratings
Reusability00 Ratings9.538 Ratings
Platform Scalability00 Ratings9.540 Ratings
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1CRMKintone
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Score 9.5 out of 10
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Creatio
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Score 9.2 out of 10
Quixy
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Score 9.9 out of 10
Enterprises
Creatio
Creatio
Score 9.2 out of 10
Creatio
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Score 9.2 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
1CRMKintone
Likelihood to Recommend
9.9
(5 ratings)
9.0
(48 ratings)
Likelihood to Renew
-
(0 ratings)
8.3
(5 ratings)
Usability
9.9
(4 ratings)
7.8
(5 ratings)
Availability
-
(0 ratings)
10.0
(1 ratings)
Performance
-
(0 ratings)
9.0
(1 ratings)
Support Rating
9.9
(4 ratings)
9.3
(46 ratings)
Implementation Rating
-
(0 ratings)
6.8
(4 ratings)
Configurability
-
(0 ratings)
9.6
(42 ratings)
Contract Terms and Pricing Model
-
(0 ratings)
1.0
(1 ratings)
Ease of integration
-
(0 ratings)
5.0
(1 ratings)
Product Scalability
-
(0 ratings)
7.0
(1 ratings)
Professional Services
-
(0 ratings)
3.0
(1 ratings)
Vendor post-sale
-
(0 ratings)
8.0
(1 ratings)
Vendor pre-sale
-
(0 ratings)
2.0
(1 ratings)
User Testimonials
1CRMKintone
Likelihood to Recommend
Converge Technology Solutions
While using 1CRM, I would be able to get the knowledge of customers preference, like how they would like to purchase the products. I'm able to build a good relationship with them. Even if I don't come to know about the contact information of customers, 1CRM ease to recall the full details of the customers.
Read full review
Kintone
Kintone is great if you want a software that will help you in managing your data, and keep track of which tasks are assigned to whom. It also helps to streamline communication and information in one central place. However, it is not for you if you are looking for something complex that has to manage a lot of data.
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Pros
Converge Technology Solutions
  • Sales management.
  • Marketing management.
Read full review
Kintone
  • Flexibility. You can build apps (without coding) to serve a wide range of processes and projects.
  • Ease of use. The interface is intuitive.
  • Training. There are resources readily available to train new users. Even starting from scratch, I felt like I was up to speed in just a few hours.
Read full review
Cons
Converge Technology Solutions
  • It should also have voice commands.
  • UX needs to be more interactive.
  • Rest is great.
Read full review
Kintone
  • I feel that Kintone is not well enough known yet. This means that other apps/APIs are not necessarily easy to connect with Kintone. Yes, you can use Zapier though for interfacing with other apps.
  • It would be great if it could give more customized options to change the look and format of certain things. You can make price quote apps, for example, but have to rely on 3rd party apps or programming skills to customize the look and fields.
  • If you make a table as an input field, it cannot connect to other internal Kintone apps for lookups and such.
  • I think there is more potential to make more customized data graphs.
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Likelihood to Renew
Converge Technology Solutions
No answers on this topic
Kintone
I still think that there's a room for Kintone's future, and high expectations for them in additional features and innovative tools and supports. Truly hope that they will support email features, and standardized supports for various plug-ins with the 3rd party software and apps. In the meantime, we will have to consider our ways of doing our work in all aspects
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Usability
Converge Technology Solutions
1CRM is wonderful and has helped my company grow and be prosperous. I highly recommend it!
Read full review
Kintone
Kintone is agile app and most of the time we can easily come up with new apps. However, there should be more feature-based drag and drop and or a visual-based usability, as we all want to minimize the number of clicks and dropdown menu selections as much as possible. Thanks.
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Reliability and Availability
Converge Technology Solutions
No answers on this topic
Kintone
Never had an issue with this.
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Performance
Converge Technology Solutions
No answers on this topic
Kintone
No issues.
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Support Rating
Converge Technology Solutions
I've had some questions and difficulty especially in data reporting and lead tracking but was solved very efficiently.
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Kintone
I have had very specific questions about different aspects of the software, and I have always been able to get a hold of someone who could help. If my sales rep didn’t know the answer, he would get me in touch with someone who did know the answer. The whole team is very ready to help. It definitely feels like they view my success as their success, which is so important with this type of software.
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Implementation Rating
Converge Technology Solutions
No answers on this topic
Kintone
Everyone has their own tastes of things and way they want to work. Asking them to adapt to the changes with the new tools or apps is always difficult. We would want to start with a very small but best example within the organization, which in our case was that the employees will not be bothered by the bosses by being asked to find the documents, status of the progresses, or major things/requests/projects.
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Alternatives Considered
Converge Technology Solutions
While comparing 1crm with ClickUp, I'm able to take 5 screenshots in 1crm whereas in ClickUp i'm able to take only 4 screenshots .
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Kintone
Kintone is the easiest product to create from and the cost is the lowest I believe. In addition, reconfigurability and extendability are great. If you look for a low code tool, you can try Kintone. But as same as another low code tool, don't expect too much.
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Contract Terms and Pricing Model
Converge Technology Solutions
No answers on this topic
Kintone
Should be multiple pricing packages.
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Scalability
Converge Technology Solutions
No answers on this topic
Kintone
I could see this work for all departments if implemented correctly.
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Professional Services
Converge Technology Solutions
No answers on this topic
Kintone
Needed improvement at the time.
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Return on Investment
Converge Technology Solutions
  • It has overall increased sales productivity.
  • Has reduced lead time for customer and made the deliveries faster and more efficient.
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Kintone
  • It has helped us reduce the amount of people we need to track our inventory. We’ve saved time and money using less people.
  • We are able to see our data much better now and have a spot that we can all look at the database on the go.
Read full review
ScreenShots

Kintone Screenshots

Screenshot of View apps from portalScreenshot of 4 ways to build an appScreenshot of Mobile accessScreenshot of Drag and drop interfaceScreenshot of Business app views