Overview
ProductRatingMost Used ByProduct SummaryStarting Price
1CRM
Score 9.0 out of 10
N/A
1CRM is an advanced government-level CRM system that combines industry-standard CRM features with comprehensive order management, service management and project management.
$15
per month
Kintone
Score 9.7 out of 10
N/A
Kintone is a customizable digital workplace platform used to manage data, tasks, and communication. The no-code drag-and-drop interface can be used to create custom applications.
$120
per month for 5 users (minimum)
Pricing
1CRMKintone
Editions & Modules
Startup
$15
per month
Startup+
$23
per month
Professional
$33
per month
Enterprise
$39
per month
Free
Free trial
Professional Subscription
$24
per month per user
Offerings
Pricing Offerings
1CRMKintone
Free Trial
YesYes
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeOptional
Additional DetailsTry 1CRM free for 30 days, no credit card requiredMinimum requirement of 5 users. Kintone offers a free prototype to build with using existing process.
More Pricing Information
Community Pulse
1CRMKintone
Features
1CRMKintone
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
1CRM
9.0
6 Ratings
14% above category average
Kintone
8.3
9 Ratings
6% above category average
Customer data management / contact management10.06 Ratings9.76 Ratings
Workflow management8.06 Ratings9.29 Ratings
Territory management8.06 Ratings8.54 Ratings
Opportunity management10.06 Ratings8.54 Ratings
Integration with email client (e.g., Outlook or Gmail)9.06 Ratings7.04 Ratings
Contract management8.06 Ratings7.03 Ratings
Quote & order management9.06 Ratings7.54 Ratings
Interaction tracking10.06 Ratings00 Ratings
Channel / partner relationship management9.06 Ratings9.33 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
1CRM
8.7
6 Ratings
12% above category average
Kintone
9.0
7 Ratings
16% above category average
Case management9.06 Ratings9.67 Ratings
Call center management8.06 Ratings00 Ratings
Help desk management9.05 Ratings8.56 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
1CRM
9.0
6 Ratings
15% above category average
Kintone
8.0
2 Ratings
3% above category average
Lead management9.06 Ratings8.02 Ratings
Email marketing9.06 Ratings00 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
1CRM
8.7
6 Ratings
12% above category average
Kintone
8.9
9 Ratings
14% above category average
Task management9.06 Ratings9.06 Ratings
Billing and invoicing management7.06 Ratings00 Ratings
Reporting10.06 Ratings8.89 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
1CRM
8.7
6 Ratings
13% above category average
Kintone
8.1
8 Ratings
6% above category average
Forecasting8.06 Ratings00 Ratings
Pipeline visualization10.06 Ratings8.34 Ratings
Customizable reports8.06 Ratings8.08 Ratings
Customization
Comparison of Customization features of Product A and Product B
1CRM
8.0
6 Ratings
5% above category average
Kintone
8.9
11 Ratings
15% above category average
Custom fields8.06 Ratings9.211 Ratings
Custom objects8.05 Ratings9.09 Ratings
Scripting environment8.05 Ratings00 Ratings
API for custom integration8.05 Ratings8.65 Ratings
Security
Comparison of Security features of Product A and Product B
1CRM
8.0
6 Ratings
5% below category average
Kintone
9.5
10 Ratings
12% above category average
Single sign-on capability8.06 Ratings00 Ratings
Role-based user permissions8.06 Ratings9.510 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
1CRM
8.5
5 Ratings
12% above category average
Kintone
-
Ratings
Social data8.05 Ratings00 Ratings
Social engagement9.05 Ratings00 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
1CRM
9.0
5 Ratings
18% above category average
Kintone
8.5
2 Ratings
12% above category average
Marketing automation9.05 Ratings8.52 Ratings
Compensation management9.05 Ratings00 Ratings
Platform
Comparison of Platform features of Product A and Product B
1CRM
7.2
4 Ratings
6% below category average
Kintone
9.3
6 Ratings
20% above category average
Mobile access7.24 Ratings9.36 Ratings
Best Alternatives
1CRMKintone
Small Businesses
Salesflare
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Score 10.0 out of 10
Salesflare
Salesflare
Score 10.0 out of 10
Medium-sized Companies
Kintone
Kintone
Score 9.7 out of 10
Creatio
Creatio
Score 9.3 out of 10
Enterprises
Creatio
Creatio
Score 9.3 out of 10
Creatio
Creatio
Score 9.3 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
1CRMKintone
Likelihood to Recommend
9.0
(6 ratings)
9.7
(58 ratings)
Likelihood to Renew
-
(0 ratings)
10.0
(8 ratings)
Usability
9.0
(5 ratings)
9.4
(16 ratings)
Availability
-
(0 ratings)
10.0
(2 ratings)
Performance
-
(0 ratings)
10.0
(2 ratings)
Support Rating
9.9
(4 ratings)
9.4
(46 ratings)
Online Training
-
(0 ratings)
10.0
(1 ratings)
Implementation Rating
-
(0 ratings)
6.8
(4 ratings)
Configurability
-
(0 ratings)
9.0
(43 ratings)
Contract Terms and Pricing Model
-
(0 ratings)
10.0
(2 ratings)
Ease of integration
-
(0 ratings)
10.0
(2 ratings)
Product Scalability
-
(0 ratings)
10.0
(2 ratings)
Professional Services
-
(0 ratings)
10.0
(2 ratings)
Vendor post-sale
-
(0 ratings)
10.0
(2 ratings)
Vendor pre-sale
-
(0 ratings)
10.0
(2 ratings)
User Testimonials
1CRMKintone
Likelihood to Recommend
Portage CyberTech
I liked the fact that all the customer data was in one place with easy access. Instead of trying to hunt down specific data points, everyone on our team had access to the data. It was connected to a booking system that we used which was easy to enter orders and keep track of all opportunities.
Read full review
Kintone
I recommend Kintone for companies that need the ability to customize standalone applications or to provide a 'hub' to employees as a jumping-off point. I also recommend Kintone for any company that is drowning in spreadsheets, or is using 10 apps for 10 different purposes - you can consolidate everything into one place. Kintone, I think, needs a larger team for customization as your company grows. If you are a small office of 20 people, using it out of the box will likely be just fine for your needs. If you're working with 200 people out of an office, it'd likely be good to have someone with a bit of CSS, Java, and API experience in order to maximize what you get out of it - though you won't need that if you're keeping it simple.
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Pros
Portage CyberTech
  • It analysis trade made on the day for the customer.
  • It helps to build product catalog and track information.
  • It manages and stores large amount of very sensitive or private data.
Read full review
Kintone
  • Flexibility. You can build apps (without coding) to serve a wide range of processes and projects.
  • Ease of use. The interface is intuitive.
  • Training. There are resources readily available to train new users. Even starting from scratch, I felt like I was up to speed in just a few hours.
Read full review
Cons
Portage CyberTech
  • Some random logouts but way less compared to others.
  • Becomes a little cluttered as it has all products, services and order management.
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Kintone
  • Sometimes it's a little challenging to know which fields to enter and where. There is a little bit of a learning curve with creating your own apps.
  • More visuals would be great! I love seeing the data visually, and so does my board.
  • That's all I can think of - I really do enjoy the program.
Read full review
Likelihood to Renew
Portage CyberTech
No answers on this topic
Kintone
We have been quite happy with our use of Kintone thus far. We looked at several options before choosing Kintone and believe it had the best value and best features, while allowing for complete customization, rather than being locked into preformatted apps that may not address exactly what we need or be more than what we need.
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Usability
Portage CyberTech
I give this rating due to ease of usage, data retrieval (which is integral part of my position), reporting and retention of information. I love the fact that we can assign tasks across the team and set targets etc.
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Kintone
I love everything bout it. I love that if there is something I don't feel is working well enough, we are able to change it. The ONLY thing I would say is that if you were able to make it so every time I click on anything in the website/app it stayed in the same page, that would be great, but I don' think it is possible and I think this is due to using so many external APIs
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Reliability and Availability
Portage CyberTech
No answers on this topic
Kintone
Never had an issue with this.
Read full review
Performance
Portage CyberTech
No answers on this topic
Kintone
Pages load quickly, no issues with response time
Read full review
Support Rating
Portage CyberTech
Through the usage of 1CRM, customers are satisfied as the work is done easily and fast. So it ensures tracking and ranking client performance, sharing customizable dashboards. It also gives a way to easily see previous transaction and personalize the customer experience. So 1CRM ease our work to analysis and report the commodity sector.
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Kintone
I am very happy with Kintone and support it fully. I think that it is a great place for any company that wants to create a platform for better management. It is easy to use and pretty affordable. It is straightforward and has many tools that can be used by anyone. There are many helpful tutorials available too to guide users
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Online Training
Portage CyberTech
No answers on this topic
Kintone
The training was seamless and easy to follow
Read full review
Implementation Rating
Portage CyberTech
No answers on this topic
Kintone
Everyone has their own tastes of things and way they want to work. Asking them to adapt to the changes with the new tools or apps is always difficult. We would want to start with a very small but best example within the organization, which in our case was that the employees will not be bothered by the bosses by being asked to find the documents, status of the progresses, or major things/requests/projects.
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Alternatives Considered
Portage CyberTech
It's more advanced and interactive to use. And it's cloud based built in latest technology so it's much better for me to use.
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Kintone
Kintone is the easiest product to create from and the cost is the lowest I believe. In addition, reconfigurability and extendability are great. If you look for a low code tool, you can try Kintone. But as same as another low code tool, don't expect too much.
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Contract Terms and Pricing Model
Portage CyberTech
No answers on this topic
Kintone
Should be multiple pricing packages.
Read full review
Scalability
Portage CyberTech
No answers on this topic
Kintone
I could see this work for all departments if implemented correctly.
Read full review
Professional Services
Portage CyberTech
No answers on this topic
Kintone
We have nothing but positive things to say about the kintone professional services we utilized during the install and after we went live.
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Return on Investment
Portage CyberTech
  • I'm satisfied with 1crm as it makes us to gain profit.
  • 1crm is used in our whole department which ease to collect data of customers.
  • It makes our job easy to store large amount of information.
Read full review
Kintone
  • It used to take us 15-20 minutes to create a quote for a client. It now takes less than 3.
  • It allows a few of our employees to work remotely, which was essentially impossible prior.
  • We can see raw data for success/failure rates, which we actively use in our employee review process.
Read full review
ScreenShots

Kintone Screenshots

Screenshot of a view of apps from the portalScreenshot of 4 ways to build an appScreenshot of the drag and drop interfaceScreenshot of business app viewsScreenshot of Kintone appearing across desktop, and mobile