What users are saying about
56 Ratings
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95 Ratings
56 Ratings
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Score 8.3 out of 100

Nimble

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95 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.7 out of 100

Feature Set Ratings

  • 1CRM ranks higher in 8 feature sets: Sales Force Automation, Customer Service & Support, CRM Project Management, CRM Reporting & Analytics, Customization, Security, Social CRM, Integrations with 3rd-party Software
  • Nimble ranks higher in 1 feature set: Platform
  • 1CRM and Nimble are tied in 1 feature set: Marketing Automation

Sales Force Automation

9.3

1CRM

93%
8.6

Nimble

86%
1CRM ranks higher in 7/9 features

Customer data management / contact management

9.6
96%
5 Ratings
8.7
87%
29 Ratings

Workflow management

9.5
95%
5 Ratings
8.4
84%
28 Ratings

Territory management

9.3
93%
5 Ratings
8.9
89%
24 Ratings

Opportunity management

9.6
96%
5 Ratings
8.4
84%
28 Ratings

Integration with email client (e.g., Outlook or Gmail)

8.6
86%
5 Ratings
8.8
88%
29 Ratings

Contract management

8.8
88%
5 Ratings
8.9
89%
23 Ratings

Quote & order management

9.6
96%
5 Ratings
8.5
85%
21 Ratings

Interaction tracking

9.6
96%
5 Ratings
8.5
85%
27 Ratings

Channel / partner relationship management

9.1
91%
5 Ratings
8.2
82%
26 Ratings

Customer Service & Support

9.6

1CRM

96%
8.7

Nimble

87%
1CRM ranks higher in 3/3 features

Case management

9.5
95%
5 Ratings
8.6
86%
22 Ratings

Call center management

10.0
100%
5 Ratings
8.9
89%
20 Ratings

Help desk management

9.3
93%
4 Ratings
8.6
86%
21 Ratings

Marketing Automation

8.5

1CRM

85%
8.5

Nimble

85%
1CRM ranks higher in 1/2 features

Lead management

8.6
86%
5 Ratings
8.4
84%
26 Ratings

Email marketing

8.3
83%
5 Ratings
8.7
87%
26 Ratings

CRM Project Management

9.0

1CRM

90%
8.5

Nimble

85%
1CRM ranks higher in 3/3 features

Task management

9.0
90%
5 Ratings
8.6
86%
29 Ratings

Billing and invoicing management

8.7
87%
5 Ratings
8.7
87%
18 Ratings

Reporting

9.4
94%
5 Ratings
8.3
83%
25 Ratings

CRM Reporting & Analytics

9.1

1CRM

91%
8.5

Nimble

85%
1CRM ranks higher in 3/3 features

Forecasting

8.9
89%
5 Ratings
8.4
84%
23 Ratings

Pipeline visualization

9.4
94%
5 Ratings
8.3
83%
27 Ratings

Customizable reports

9.2
92%
5 Ratings
8.6
86%
23 Ratings

Customization

8.9

1CRM

89%
8.4

Nimble

84%
1CRM ranks higher in 4/4 features

Custom fields

9.0
90%
5 Ratings
8.6
86%
29 Ratings

Custom objects

9.3
93%
4 Ratings
8.3
83%
22 Ratings

Scripting environment

8.6
86%
4 Ratings
8.4
84%
18 Ratings

API for custom integration

8.7
87%
4 Ratings
8.4
84%
20 Ratings

Security

9.3

1CRM

93%
8.8

Nimble

88%
1CRM ranks higher in 2/2 features

Single sign-on capability

9.1
91%
5 Ratings
9.1
91%
24 Ratings

Role-based user permissions

9.4
94%
5 Ratings
8.5
85%
24 Ratings

Social CRM

9.1

1CRM

91%
8.3

Nimble

83%
1CRM ranks higher in 2/2 features

Social data

8.9
89%
4 Ratings
8.4
84%
29 Ratings

Social engagement

9.2
92%
4 Ratings
8.3
83%
29 Ratings

Integrations with 3rd-party Software

8.4

1CRM

84%
8.2

Nimble

82%
1CRM ranks higher in 2/2 features

Marketing automation

8.3
83%
4 Ratings
8.1
81%
25 Ratings

Compensation management

8.6
86%
4 Ratings
8.4
84%
19 Ratings

Platform

7.7

1CRM

77%
8.0

Nimble

80%
Nimble ranks higher in 1/1 features

Mobile access

7.7
77%
4 Ratings
8.0
80%
27 Ratings

Attribute Ratings

  • 1CRM is rated higher in 3 areas: Likelihood to Recommend, Usability, Support Rating

Likelihood to Recommend

9.6

1CRM

96%
5 Ratings
8.8

Nimble

88%
33 Ratings

Likelihood to Renew

1CRM

N/A
0 Ratings
8.3

Nimble

83%
2 Ratings

Usability

9.6

1CRM

96%
4 Ratings
8.7

Nimble

87%
19 Ratings

Support Rating

9.7

1CRM

97%
4 Ratings
8.9

Nimble

89%
20 Ratings

Likelihood to Recommend

1CRM

While using 1CRM, I would be able to get the knowledge of customers preference, like how they would like to purchase the products. I'm able to build a good relationship with them. Even if I don't come to know about the contact information of customers, 1CRM ease to recall the full details of the customers.
Anonymous | TrustRadius Reviewer

Nimble

This tool is suitable for all sizes of organizations since it has the capacity to manage customer relations in the best possible way. Its features like task management, reports, social collaboration, and forecasting are always considered important for CRM and they all work without causing any trouble. But its Reports need to be more elaborate and its interface should be made easier and less tricky.
Leo George | TrustRadius Reviewer

Pros

1CRM

  • Sales management.
  • Marketing management.
Prashant Choudhary | TrustRadius Reviewer

Nimble

  • Importing contacts in the CRM is very much consist of easy steps.
  • It allows me to create, edit and view contacts records anywhere from the web.
  • It is helping me to stay organized in terms of marketing needs and providing real-time information automatically.
  • it is playing an excellent role in managing our all relations.
Margaret turner | TrustRadius Reviewer

Cons

1CRM

  • It should also have voice commands.
  • UX needs to be more interactive.
  • Rest is great.
Puneet Madan | TrustRadius Reviewer

Nimble

  • Nimble's storage space is very sparse, but we have found that it can be expanded at an additional cost.
  • Their mobile application is not as good as some of us expected, and we strongly recommend improving it to make it work effectively.
Maria Pulenta | TrustRadius Reviewer

Pricing Details

1CRM

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

Starting Price

1CRM Editions & Modules

Additional Pricing Details

Nimble

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

$15 per month

Nimble Editions & Modules

Edition
Business$19.001
  1. Per User Per Month
Additional Pricing Details

Likelihood to Renew

1CRM

No score
No answers yet
No answers on this topic

Nimble

Nimble 8.3
Based on 2 answers
It's truly a great system if you get it for the right reasons. Don't expect it to do everything a mid market organization would require but for any small business or mid to large organizations which would like to integrate to it for the social insights capabilities this is a leading solution which can add value immediately
Chad Stewart | TrustRadius Reviewer

Usability

1CRM

1CRM 9.6
Based on 4 answers
1CRM is wonderful and has helped my company grow and be prosperous. I highly recommend it!
Garry Rumrill | TrustRadius Reviewer

Nimble

Nimble 8.7
Based on 19 answers
The platform has more advantages and positives as compared to challenges or negatives in comparison to other comparable products and platforms available in the marketplace. It was extremely easy to get started with the initial deployment which makes the choice much clearer. Finally its tight integration not just with Microsoft O365 suite, but also with [the] most popular social media platforms available makes it a very favorable platform in its domain.
Anonymous | TrustRadius Reviewer

Support Rating

1CRM

1CRM 9.7
Based on 4 answers
I've had some questions and difficulty especially in data reporting and lead tracking but was solved very efficiently.
Rey Oneal Garcia | TrustRadius Reviewer

Nimble

Nimble 8.9
Based on 20 answers
It was productive to be able to access remote support sessions from nimble employees, whom we decided to contact to have one of the features mentioned above explained to us. They were methodical and easy to explain solutions, so we recommend them for any kind of doubt.
Maria Wiley | TrustRadius Reviewer

Alternatives Considered

1CRM

While comparing 1crm with ClickUp, I'm able to take 5 screenshots in 1crm whereas in ClickUp i'm able to take only 4 screenshots .
Anonymous | TrustRadius Reviewer

Nimble

Nimble has proven to be a positive and well-respected application within our company for setting us up for success at building personal and meaningful associations with decision makers. It has been a significant reason why we have gained acceptance and trust from those who we have introduced ourselves to over time. The ability to feel a true understanding of our prospects and customers as real human beings with unique interests and common aspirations opens up doors of valuable conversation.The other options that were reviewed and considered provided many of the common ways from the past that stored CRM information. This method was much more of a static representation of the real interactions made between a company or salesperson with the prospects and customers. Nimble has brought back what should never have been lost - being like neighbors who spoke to each other about more things than just business.
Chuck Royer | TrustRadius Reviewer

Return on Investment

1CRM

  • It has overall increased sales productivity.
  • Has reduced lead time for customer and made the deliveries faster and more efficient.
Prashant Choudhary | TrustRadius Reviewer

Nimble

  • Time-Saving is one of the biggest ROIs for me. 30-60 minutes a day means I can focus on more marketing, sales, or client work.
  • A soft ROI is in better contact relationships. People are often impressed that I follow-up after meetings, and especially when they say to contact them in 6 months or next year.
Ross Keating | TrustRadius Reviewer

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