1CRM vs. Olono

I liked the fact that all the customer data was in one place with easy access. Instead of trying to hunt down specific data points, everyone on our team had access to the data. It was connected to a booking system that we used which was easy to enter orders and keep track of all opportunities.

Olono is definitely well suited to help implement and keep tabs on a framework like BANT or MEDIC and collect relevant insights and events that happen over the course of an opportunity. It makes it WAY easier to do these sorts of administrative actions outside of Salesforce and have it sync there. It's less appropriate to use for prospecting or any other activities prior to creating an opportunity.

Incentivized

• It analysis trade made on the day for the customer.
• It helps to build product catalog and track information.
• It manages and stores large amount of very sensitive or private data.

• Alerts on missing items from opportunities.
• Clearly labeled items that help raise awareness of pipeline

Incentivized

• Some random logouts but way less compared to others.
• Becomes a little cluttered as it has all products, services and order management.

Incentivized

• I'd love to see a feature that allows us to call out to the customer directly from Olono so that I never have to go back into our CRM again!

Incentivized

I give this rating due to ease of usage, data retrieval (which is integral part of my position), reporting and retention of information. I love the fact that we can assign tasks across the team and set targets etc.

Through the usage of 1CRM, customers are satisfied as the work is done easily and fast. So it ensures tracking and ranking client performance, sharing customizable dashboards. It also gives a way to easily see previous transaction and personalize the customer experience. So 1CRM ease our work to analysis and report the commodity sector.

It's more advanced and interactive to use. And it's cloud based built in latest technology so it's much better for me to use.

Incentivized

I haven't used a product like Olono in the past.

Incentivized

• I'm satisfied with 1crm as it makes us to gain profit.
• 1crm is used in our whole department which ease to collect data of customers.
• It makes our job easy to store large amount of information.

• Team time management
• Accuracy for reporting

Incentivized