What users are saying about
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Top Rated
173 Ratings
2 Ratings

1Password

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Top Rated
173 Ratings
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Score 8.9 out of 100
2 Ratings
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Score 8 out of 100

Attribute Ratings

  • 1Password is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

8.2

1Password

82%
46 Ratings
8.0

Hypersocket

80%
2 Ratings

Likelihood to Renew

10.0

1Password

100%
2 Ratings

Hypersocket

N/A
0 Ratings

Usability

10.0

1Password

100%
1 Rating

Hypersocket

N/A
0 Ratings

Support Rating

8.7

1Password

87%
33 Ratings

Hypersocket

N/A
0 Ratings

Likelihood to Recommend

1Password

I've described how I use it to manage confidential client logins for the websites I develop for them. Every site has a myriad of things that need logins - from setting up their domain name and hosting, to building the WordPress site, to getting them set up with email and maintaining their sites. When I need to provide IT support to our staff, I have my phone right there to log in to their computers to address the issues. When I want to order cookies from Amazon or check my home's security camera settings, it's there for personal needs as well.There are sharing features that I haven't explored enough to be comfortable with setting up for staff. They may be just great, but it is a place where I personally don't make use of the program.
Anonymous | TrustRadius Reviewer

Hypersocket

HyperSocket is very well suited if the resources and budget are made available. There is not much a learning curve for the IT Department or for those users already familiar with two-factor authentication. There will be some education and training requirements for most end-users as the notifications and general verbiage can be confusing for some. It may also show some exploits within some end-users who are unaware of a notification but will use the email to reset an expired password without thinking twice if it may have been a phishing email or the opposite where an end-user deletes or ignores the expiration email notification expecting it to be spam/phishing.
Craig Lockley | TrustRadius Reviewer

Pros

1Password

  • 1Password's Watchtower service is a real value add - 1Password monitors the security news for evidence of security breaches containing your credentials and alerts you if you have been impacted. That is a huge value as it enables you to get out in front of a security breach and be proactive in protecting yourself.
  • 1Password's core strength is that it makes it easy to practice good security hygiene by using strong, unique passwords for each site you interact with. This is something that all password managers do now, but offering an easy experience is key.
  • 1Password's password sharing features makes it easy to share team credentials with other team members, and to decide who amongst the team gets access to the designated credentials.
Anonymous | TrustRadius Reviewer

Hypersocket

  • Self service password resets
  • Ability to synchronize a primary account password with secondary accounts
  • Flexibility and intuitivness
Anonymous | TrustRadius Reviewer

Cons

1Password

  • 1Password is so secure, that it lacks a self-managed "forget your password" functionality which means that as a manager, I have to approve password resets which may slow down some users.
  • On Chrome, the extension sometimes stops working when the browser is updated.
Jose F. Gomez | TrustRadius Reviewer

Hypersocket

  • Help-Desk functionality similar to OneIdentity Self-Service Password Manager, as it provides additional users that do not require administrative access to assist with managing end-users who may have locked themselves out of HyperSocket Access Manager by forgetting their own security questions.
  • Too many features which become unusable and feel like the payment plans are not flexible since it's an all-in-one product with one price. It is not necessarily a bad thing as most subscription-based pricing forces a buyer to pay more for an integral service that is only available on the highest price-plan. You really do get what you pay for, but we found many of our use-case scenarios limited the product.
  • This isn't necessarily against the product, just a personal opinion around Multi-Factor authentication which is always primarily driven mobile devices. Not all companies or end-users have access to a multi-factor device, (or in our case, are allowed to have access to a cell phone while servicing members/clients). This creates a shortfall to allow multi-factor functionality to extend to all users unless there are hardware tokens, which can be miss placed or left out more easily as most users don't treat it the same way they would their personal smartphone.
Craig Lockley | TrustRadius Reviewer

Pricing Details

1Password

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

$0

1Password Editions & Modules

Edition
Teams$3.991
Business$7.991
EnterpriseCustom Pricing
1Password$2.993
1Password Families$4.993
  1. per user/per month
  2. none
  3. per month
Additional Pricing Details

Hypersocket

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

Hypersocket Editions & Modules

Additional Pricing Details

Likelihood to Renew

1Password

1Password 10.0
Based on 2 answers
Its simplicity and vast functionality provide a solution to a former pain point for our organization. As long as 1P exists, we'll be customers.
Gary Gray | TrustRadius Reviewer

Hypersocket

No score
No answers yet
No answers on this topic

Usability

1Password

1Password 10.0
Based on 1 answer
The 1Password app design is top notch, much better than a couple other password managers I've looked at. The app and service are very flexible, allowing for many different types of data storage. The browser extensions generally work very well, allowing for easy access to login information while using pretty much any modern web browser.
Nate Dillon | TrustRadius Reviewer

Hypersocket

No score
No answers yet
No answers on this topic

Support Rating

1Password

1Password 8.7
Based on 33 answers
I have never had any issues with 1Password and they have always been able to answer my questions adequately resolve my issues. Furthermore, they have a robust peer forum that can be accessed. They have helpful "Get to know Apps", videos and many articles to assist in the process of using the product.
Craig West | TrustRadius Reviewer

Hypersocket

No score
No answers yet
No answers on this topic

Alternatives Considered

1Password

Outside of 1Password, we used built-in browser password managers (Chrome, FireFox) to keep track of multiple different passwords. While this was fine, it did not allow for a scalable solution which we could easily use across the organization. We found 1Password to be a superior solution which allows for us to accomplish keeping track of multiple passwords in a more effective way.
Anonymous | TrustRadius Reviewer

Hypersocket

Nervepoint Access Manager (NAM) has the ability to deal with multiple domains. While ServiceNow at the time we looked at the solution did not (I do not know if it does now). NAM was a more polished, mature product.
Anonymous | TrustRadius Reviewer

Return on Investment

1Password

  • It saves time, and time is a very expensive resource.
  • The account details and the sensitive business information in safe behind the 1Password encoding, while staying accessible to stakeholders
  • The password generation is a secure and quick way to help employees register new services on their own.
Anonymous | TrustRadius Reviewer

Hypersocket

  • As with any IT Service or Solution, the investment will always be seen as a sunk cost. The only ROI would be the time and resources spent elsewhere rather than with Password Management through an IT Department or similar department. I found that the time spent on password management was about the same, as many users who are frequently forgetting a password are also forgetting their security question & answers.
  • There are some positives, as it was able to help manage the bulk of their non-windows passwords or passwords related to another online service. The centralized password manager doesn't feel like a true single sign-on but for most users, it replaces a hand-written copy they have taped to a monitor.
  • It can help with automating some of the active directory workflows with its own user provisioning functionality. Took more time to set up than it was to manage on its own.
Craig Lockley | TrustRadius Reviewer

Screenshots

1Password

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