What users are saying about
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57 Ratings
21 Ratings

1Password

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57 Ratings
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Score 8.9 out of 101
21 Ratings
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Score 8.8 out of 101

Likelihood to Recommend

1Password

1Password is a well-regarded, very secure credentials management platform that I believe is suitable for all use cases, whether personal or professional. If you are a user who is security-conscious, and who also has a very large number of active accounts to manage, 1Password is a great tool for you!If you do not have a large number of accounts to manage, or you find the subscription pricing model of 1Password not to your liking, free alternatives provided by Apple and others may be a better fit for your needs.
Benjamin Plotkin profile photo

Keeper

Keeper is the best place to keep your login information as well as payment card information. It really is a time saver - creating strong passwords for you and filling forms up automatically. You won't need to remember your security info ever again - it's all safe in one place with 2-factor authentication.
Iryna Orliuk profile photo

Pros

1Password

  • 1Password works very well across all popular platforms, including desktop and mobile apps, as well as various web browser integrations, providing a convenient and consistent method to access your logins and passwords no matter what device you're currently using.
  • 1Password provides a powerful, yet straightforward, mechanism for the creation of strong passwords of varying lengths and criteria: if you normally use 24-character passwords but your latest account can only support 16-character lengths, just tweak the password length slider. If your latest account forces you to use special characters, just toggle the checkbox to ensure that need is met.
  • 1Password supports Apple Touch ID on iOS and MacOS, and Face ID on iOS, allowing authorized users secure, but easy, access to their credentials, and obviating the need for frequent typing out of long passphrases.
  • 1Password continues to provide iterative updates to their products which ensure ever-improving auto-fill integrations with website logins and mobile app logins.
Benjamin Plotkin profile photo

Keeper

  • Easy to use - you can easily access it anywhere and anytime you want (it has mobile apps, web and desktop versions)
  • High level of security - 2-step authentication with your phone number
  • Simple to save and get passwords and login information. Keeper fills it in for you. It may create complex passwords for you
  • Syncs across all devices
Iryna Orliuk profile photo

Cons

1Password

  • If a certain login needs to be placed in two vaults (e.g., for two different teams), any updates must be applied to both instances which creates a bit of a management hurdle. We could create a 'special' vault for those types of items, but that could lead to a lot of extraneous vaults. This is particularly relevant when using the "Guest" feature, as many of the credentials have to be duplicated, and then they won't sync to the Guest vault if they're updated in the Team vault.
  • When using the 1Password iPhone app, the search field takes *forever* to populate results, making the search function essentially unusable. Instead, I typically use the alpha-scrolling and then manually navigate to the item I'm looking for.
  • If I view a specific vault within the desktop app, the next time I use the browser extension the results are also restricted to that vault. In order to get it to look at all vaults again, I have to open the desktop app and change it back to "all vaults" there — there's no way to select the vault within the browser extension.
  • The system walks you through the initial setup steps fairly well, but then setting up the apps can be a bit daunting. I'm planning to get my family members onto a personal plan, but the set up is so complicated that I have to wait until we're together so that I can help them through it. This also creates some difficulty when on-boarding new users for my business, as it takes a lot of effort to be sure they have access to all of the right areas (and then use / save that info in order to log in to the apps).
  • Seems like the business plan should have more options to accommodate organizing credentials for many different clients. Right now, we just rely on consistent naming conventions to allow like items to group together (e.g., Client Name — Website Title), but it's not very elegant and can get lengthy. I know that tags are available for use, but I'm not sure that would achieve the desired result. Initially, I had considered using individual vaults for each client, but there are just too many to merit individual vaults.
  • When using the browser extension, there's no preview of the username, so if you have two records with the same title (e.g., United Mileage Plus), you have to view it before filling to ensure it's the right one. This means that all records must have a unique name / identifier, which can lead to very lengthy titles. This is particularly relevant when you have access to client accounts, since you can't be renaming their items to match your own naming conventions.
Jennifer Hess profile photo

Keeper

  • I honestly haven’t come across any cons where Keeper is concerned. Anytime I’ve had a question, their customer service is very responsive.
Terry Farrell profile photo

Support

1Password

No score
No answers yet
No answers on this topic

Keeper

Keeper 9.1
Based on 1 answer
Because it is so good. It always works, has not crashed even in 3 years; I have a lot of data in it (never any problems).
Neil Scott profile photo

Alternatives Considered

1Password

LastPass is a very similar app and we also recommend it as a second option. 1Password has more features, a better interface (in my opinion), and has been around longer. 1P knows the game better than any company out there
Matt Heerema profile photo

Keeper

I have used the Apple cloud, but if you forget your password into that, once again, you’re at the mercy of calling customer service. With Keeper, you can use the thumbprint option to log on, and there’s any of your needed passwords. It’s fast and simple, and you don’t have to wait online to unlock the app you’ve locked yourself out of.
Terry Farrell profile photo

Return on Investment

1Password

  • Time saving: it is very simple to securely create, store, and share passwords across the team and with clients
  • Brain-space-saving! I don't ever have to think about passwords anymore.
  • Risk-mitigation - Account compromising and identity theft becomes a near non-factor, and it is simple to change out passwords for services that have been compromised at the their company level, rather than our account level.
Matt Heerema profile photo

Keeper

  • Ease of use
  • Quicker workflow
  • High level of security
Neil Scott profile photo

Pricing Details

1Password

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Keeper

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

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