What users are saying about
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Top Rated
173 Ratings
39 Ratings

1Password

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Top Rated
173 Ratings
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Score 8.9 out of 100
39 Ratings
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Score 8.2 out of 100

Highlights

1Password and Keeper are password management solutions used by companies to ensure employees are using secure passwords and that their passwords aren’t compromised, to apply role-based controls and to enforce stricter access standards for teams or employees if desired (e.g. 2FA), and also to help enterprises ensure account data (and therefore data accessible through these accounts) is not accessible to rogue entities. These particular password solutions also include security intelligence, in the form of Password1’s domain breach reporting, and Keeper’s dark web monitoring service, Breachwatch. Both solutions are popular with companies of all sizes, though they both tend to be deployed more at smaller companies.

Features

1Password and Keeper provide basic password management features such as password generation and storage, and have greatly overlapping feature sets. In addition to commonalities and overall similar ratings, they do each have a few standout features users have called attention to, that distinguish one from the other.

1Password users enjoy the core password generation and auto-fill functionality, noting that the tool is customizable to generate passwords that meet a company’s security policies.Users also enjoy multiple separate vaults for personal and business use, transferable vaults, and easily administered access control to vaults. 1Password also features a travel mode to protect sensitive passwords when using other networks. Users can select important passwords, and when they leave the network, the passwords are removed until they return. Lastly, 1Password offers multiple ways to set up two-factor authentication, including SMS, facial recognition, fingerprinting, and more.

Keeper is noted for being easy to use across devices, organized and accessible on any screen (e.g. mobile). Keeper has a highly customizable interface, so administrators can tailor the user experience to best suit their needs. Additionally, Keeper can run security audits to check the quality of every password stored in the application. Keeper is also preloaded on some operating systems and devices, which makes implementation simple. And in 2021 Keeper launched Keeper SSO Connect, included in its enterprise subscription, a SAML 2.0 service to integrate Keeper with an existing SSO solution, which users already appreciate, as well as its user provisioning capabilities.

Limitations

1Password and Keeper have strong password management features, but there are a few areas where users have expressed some discontentment.

1Password has poorer usability compared to Keeper, largely due to more limited customization. At times, the Windows version of the 1Password software is updated at a slower pace than the Mac version. Password reset can also be difficult, as users have to reach out to the administrator to reset passwords, rather than having an automated system in place.

Keeper has limited two-factor authentication options in its basic package. Users state that sharing and role / access management may be more cumbersome than in 1Password. Lastly, Keeper doesn’t offer any travel mode or additional security measures for off-network protection.

Pricing

Both 1Password and Keeper offer free trials where users can test the products for a limited time before deciding if either is right for them.

1Password has three pricing tiers for businesses. The Teams package costs $3.99 per month per user and comes with basic password management features including password vaults and two-factor authentication. The Business package costs $7.99 per month per user and includes advanced protection features that administrators can enable. The Enterprise package is priced depending on the business and includes a dedicated account manager and setup training.

Keeper offers two pricing tiers. The Business plan costs $3.75 per user, per month and includes password vaults and basic two-factor authentication. Enterprise pricing is no longer published but may cost about $80.00 per user per year, and includes access to the developer API for custom integrations and advanced two-factor authentication features.

Attribute Ratings

  • 1Password is rated higher in 2 areas: Likelihood to Recommend, Usability
  • Keeper is rated higher in 1 area: Support Rating

Likelihood to Recommend

8.2

1Password

82%
46 Ratings
7.5

Keeper

75%
20 Ratings

Likelihood to Renew

10.0

1Password

100%
2 Ratings

Keeper

N/A
0 Ratings

Usability

10.0

1Password

100%
1 Rating
9.0

Keeper

90%
1 Rating

Support Rating

8.7

1Password

87%
33 Ratings
10.0

Keeper

100%
4 Ratings

Likelihood to Recommend

1Password

I've described how I use it to manage confidential client logins for the websites I develop for them. Every site has a myriad of things that need logins - from setting up their domain name and hosting, to building the WordPress site, to getting them set up with email and maintaining their sites. When I need to provide IT support to our staff, I have my phone right there to log in to their computers to address the issues. When I want to order cookies from Amazon or check my home's security camera settings, it's there for personal needs as well.There are sharing features that I haven't explored enough to be comfortable with setting up for staff. They may be just great, but it is a place where I personally don't make use of the program.
Anonymous | TrustRadius Reviewer

Keeper

It is great for the management of passwords across organizational departments or specific cross-functional teams. The sharing feature is well suited to this. It may get harder to administer effectively (i.e., feel like you are in control) when there are many, many groups. Also, if there are groups or departments with high staff turnover, the administration efforts may get more difficult, and the chances that someone may have access to something they shouldn't increases.
Dave Brown | TrustRadius Reviewer

Pros

1Password

  • 1Password's Watchtower service is a real value add - 1Password monitors the security news for evidence of security breaches containing your credentials and alerts you if you have been impacted. That is a huge value as it enables you to get out in front of a security breach and be proactive in protecting yourself.
  • 1Password's core strength is that it makes it easy to practice good security hygiene by using strong, unique passwords for each site you interact with. This is something that all password managers do now, but offering an easy experience is key.
  • 1Password's password sharing features makes it easy to share team credentials with other team members, and to decide who amongst the team gets access to the designated credentials.
Anonymous | TrustRadius Reviewer

Keeper

  • Easy to use - you can easily access it anywhere and anytime you want (it has mobile apps, web and desktop versions)
  • High level of security - 2-step authentication with your phone number
  • Simple to save and get passwords and login information. Keeper fills it in for you. It may create complex passwords for you
  • Syncs across all devices
Iryna Orliuk | TrustRadius Reviewer

Cons

1Password

  • 1Password is so secure, that it lacks a self-managed "forget your password" functionality which means that as a manager, I have to approve password resets which may slow down some users.
  • On Chrome, the extension sometimes stops working when the browser is updated.
Jose F. Gomez | TrustRadius Reviewer

Keeper

  • I find that Keeper could use some work with their desktop interface, a sleeker and friendlier user interface would definitely benefit them.
  • Keeper doesn’t have a Security Dashboard, which makes it more complicated to evaluate the strengths and weaknesses of your passwords.
  • The automatic web form filling is somewhat limited at the time, but im sure they will improve it soon.
Jenny Knafo | TrustRadius Reviewer

Pricing Details

1Password

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

$0

1Password Editions & Modules

Edition
Teams$3.991
Business$7.991
EnterpriseCustom Pricing
1Password$2.993
1Password Families$4.993
  1. per user/per month
  2. none
  3. per month
Additional Pricing Details

Keeper

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

$0

Keeper Editions & Modules

Edition
Keeper Business$3.751
Keeper EnterpriseContact Keeper for pricing
  1. per user, per month
  2. none
Additional Pricing Details

Likelihood to Renew

1Password

1Password 10.0
Based on 2 answers
Its simplicity and vast functionality provide a solution to a former pain point for our organization. As long as 1P exists, we'll be customers.
Gary Gray | TrustRadius Reviewer

Keeper

No score
No answers yet
No answers on this topic

Usability

1Password

1Password 10.0
Based on 1 answer
The 1Password app design is top notch, much better than a couple other password managers I've looked at. The app and service are very flexible, allowing for many different types of data storage. The browser extensions generally work very well, allowing for easy access to login information while using pretty much any modern web browser.
Nate Dillon | TrustRadius Reviewer

Keeper

Keeper 9.0
Based on 1 answer
It's just easy to use, plain and simple. It has the complexity and user-interface that gives you confidence in its build but the ease-of-use that keep things from getting too complicated. A huge plus when you have to onboard new members of the team or summer interns when you need them to step in and make orders on your behalf.
Anonymous | TrustRadius Reviewer

Support Rating

1Password

1Password 8.7
Based on 33 answers
I have never had any issues with 1Password and they have always been able to answer my questions adequately resolve my issues. Furthermore, they have a robust peer forum that can be accessed. They have helpful "Get to know Apps", videos and many articles to assist in the process of using the product.
Craig West | TrustRadius Reviewer

Keeper

Keeper 10.0
Based on 4 answers
Because it is so good. It always works, has not crashed even in 3 years; I have a lot of data in it (never any problems).
Neil Scott | TrustRadius Reviewer

Alternatives Considered

1Password

Outside of 1Password, we used built-in browser password managers (Chrome, FireFox) to keep track of multiple different passwords. While this was fine, it did not allow for a scalable solution which we could easily use across the organization. We found 1Password to be a superior solution which allows for us to accomplish keeping track of multiple passwords in a more effective way.
Anonymous | TrustRadius Reviewer

Keeper

I have used the Apple cloud, but if you forget your password into that, once again, you’re at the mercy of calling customer service. With Keeper, you can use the thumbprint option to log on, and there’s any of your needed passwords. It’s fast and simple, and you don’t have to wait online to unlock the app you’ve locked yourself out of.
Terry Farrell | TrustRadius Reviewer

Return on Investment

1Password

  • It saves time, and time is a very expensive resource.
  • The account details and the sensitive business information in safe behind the 1Password encoding, while staying accessible to stakeholders
  • The password generation is a secure and quick way to help employees register new services on their own.
Anonymous | TrustRadius Reviewer

Keeper

  • The spreadsheets and printed papers being passed around the office with passwords on them have gone! This is a huge security hole plugged.
  • Users actively use the software which says something - it is easy to use and intuitive. When software is not intuitive, it tends to not get used.
  • It gives IT control over who does what with passwords, and while difficult to quantify it is certainly a dramatically positive impact on the organization.
Dave Brown | TrustRadius Reviewer

Screenshots

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