What users are saying about
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Top Rated
81 Ratings
22 Ratings

1Password

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Top Rated
81 Ratings
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Score 9.1 out of 100
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Highlights

1Password and Keeper are password management solutions that are used by companies to ensure employees are using secure passwords and that passwords aren’t compromised. Both password management solutions are used by companies of all sizes.

1Password protects user’s passwords when traveling off-network, so it is often used by businesses where employees do a lot of traveling. In contrast, Keeper has features that make it simple to use and allow administrators to audit every user's password. This makes Keeper ideal for businesses with a lot of non-technical staff that aren’t familiar with password best practices.

Features

Both 1Password and Keeper provide basic password management features such as password generation and storage. In addition to the basic features, both pieces of software also have some standout features.

1Password does security checks on every website that users interact with. This feature, called “watchtower” helps to ensure that passwords aren’t compromised. 1Password also features a travel mode to protect sensitive passwords when using other networks. Users can select important passwords, and when they leave the network, the passwords are removed until they return. Lastly, 1Password offers multiple ways to set up two-factor authentication, including SMS, facial recognition, fingerprinting, and more.

Keeper has a highly customizable interface, so administrators can tailor the user experience to best suit their needs. Additionally, Keeper can run security audits to check the quality of every password stored in the application. Keeper is also preloaded on some operating systems and devices, which can make implementation simple.

Limitations

Though 1Password and Keeper have strong password management features, there are a few areas where they have limitations as well.

1Password has poor usability compared to Keeper, largely due to more limited customization. At times, the Windows version of the 1Password software is updated at a slower pace than the Mac version. Password reset can also be difficult, users have to reach out to the administrator to reset passwords, rather than having an automated system in place.

Keeper has limited two-factor authentication options in its basic package. Additionally, Keeper has no feature like “watchtower” to check sites for malicious activity. Lastly, Keeper doesn’t offer any travel mode or additional security measures for off-network protection.

Pricing

Both 1Password and Keeper offer free trials where users can test the products for a limited time before deciding if either is right for them.

1Password has three pricing tiers for businesses. The Teams package costs $3.99 per month per user comes with basic password management features including password vaults and two-factor authentication. The Business package costs $7.99 per month per user and includes advanced protection features that administrators can enable. The Enterprise package is priced depending on the business and includes a dedicated account manager and setup training.

Keeper offers two pricing tiers. The Business package costs $2.99 per month per user and includes password vaults and basic two-factor authentication. The Enterprise package costs $3.75 per month per user and includes access to the developer API for custom integrations and advanced two-factor authentication features.

Provided by the TrustRadius Research TeamPublished on February 3, 2020

Likelihood to Recommend

1Password

  • When having to memorize passwords, 1Password gets rid of this by just leveraging a single Password (thus the name) and then letting it decide the password/passphrase to use. It integrates well into sign up flows so that there's no excuse not to use it always to generate new passwords.
  • When I want to share credit card information so that other people from my teams can use it to make online purchases.
  • When having a single seat/account that needs to be shared across people due to heavy rotation.
  • When the sign-up process has very complex password rules.
Jose F. Gomez | TrustRadius Reviewer

Keeper

Again, in our account management. It allows any new accounts created to be automatically logged into our marketing folder when someone has to quickly sign-up for a service or complete an order on the fly. When asked if someone can re-order, change something, etc. all they have to do is go to the site and Keeper will automatically pull in the username and password. This is a huge time-saver and keeps us from getting frustrated when passing along the info.
Anonymous | TrustRadius Reviewer

Pros

1Password

  • 1Password's Watchtower service is a real value add - 1Password monitors the security news for evidence of security breaches containing your credentials and alerts you if you have been impacted. That is a huge value as it enables you to get out in front of a security breach and be proactive in protecting yourself.
  • 1Password's core strength is that it makes it easy to practice good security hygiene by using strong, unique passwords for each site you interact with. This is something that all password managers do now, but offering an easy experience is key.
  • 1Password's password sharing features makes it easy to share team credentials with other team members, and to decide who amongst the team gets access to the designated credentials.
Anonymous | TrustRadius Reviewer

Keeper

  • Easy to use - you can easily access it anywhere and anytime you want (it has mobile apps, web and desktop versions)
  • High level of security - 2-step authentication with your phone number
  • Simple to save and get passwords and login information. Keeper fills it in for you. It may create complex passwords for you
  • Syncs across all devices
Iryna Orliuk | TrustRadius Reviewer

Cons

1Password

  • The automatic name generation for a saved login is sometimes redundant, if the site's title is improperly written
  • Sometimes random logins pop up and I have to choose manually, which is tedious sometimes.
  • I would love to be able to pin or star frequently used logins, when I have multiple logins to a site.
Anonymous | TrustRadius Reviewer

Keeper

  • I find that Keeper could use some work with their desktop interface, a sleeker and friendlier user interface would definitely benefit them.
  • Keeper doesn’t have a Security Dashboard, which makes it more complicated to evaluate the strengths and weaknesses of your passwords.
  • The automatic web form filling is somewhat limited at the time, but im sure they will improve it soon.
Jenny Knafo | TrustRadius Reviewer

Likelihood to Renew

1Password

1Password 10.0
Based on 1 answer
It's work for years and seems like it will continue to do so.
Adam O'Connor | TrustRadius Reviewer

Keeper

No score
No answers yet
No answers on this topic

Usability

1Password

1Password 10.0
Based on 1 answer
The 1Password app design is top notch, much better than a couple other password managers I've looked at. The app and service are very flexible, allowing for many different types of data storage. The browser extensions generally work very well, allowing for easy access to login information while using pretty much any modern web browser.
Nate Dillon | TrustRadius Reviewer

Keeper

Keeper 9.0
Based on 1 answer
It's just easy to use, plain and simple. It has the complexity and user-interface that gives you confidence in its build but the ease-of-use that keep things from getting too complicated. A huge plus when you have to onboard new members of the team or summer interns when you need them to step in and make orders on your behalf.
Anonymous | TrustRadius Reviewer

Support Rating

1Password

1Password 8.5
Based on 17 answers
I have never had any issues with 1Password and they have always been able to answer my questions adequately resolve my issues. Furthermore, they have a robust peer forum that can be accessed. They have helpful "Get to know Apps", videos and many articles to assist in the process of using the product.
Craig West | TrustRadius Reviewer

Keeper

Keeper 10.0
Based on 2 answers
Because it is so good. It always works, has not crashed even in 3 years; I have a lot of data in it (never any problems).
Neil Scott | TrustRadius Reviewer

Alternatives Considered

1Password

A chief marketplace competitor to 1Password is LastPass. While it is highly regarded and includes some features that 1Password currently doesn't (such as secure sharing), it fell victim to a substantial security breach in 2015, which has made me loathe to reconsider it.Another well-known password manager is Dashlane, which also provides secure sharing, but falls short of 1Password in that it does not provide application password management.1Password is continuously being improved, and the price I pay annually for a family account is more than fair.
Benjamin Plotkin | TrustRadius Reviewer

Keeper

I have used the Apple cloud, but if you forget your password into that, once again, you’re at the mercy of calling customer service. With Keeper, you can use the thumbprint option to log on, and there’s any of your needed passwords. It’s fast and simple, and you don’t have to wait online to unlock the app you’ve locked yourself out of.
Terry Farrell | TrustRadius Reviewer

Return on Investment

1Password

  • Time savings - I don't spend much (hardly any, actually) time looking up passwords anymore.
  • Security - A lack of it can be costly for any company, am I right?
  • Mobility - even when working from home, or at a coffee shop, my secure data is always in my pocket. This gives me the flexibility I need to do my job well, even when unforeseen circumstances like the kids getting sick take me away from my primary work environment.
Anonymous | TrustRadius Reviewer

Keeper

  • Keeper is a great product to have, positively impacting end-users to be safer with their password while providing ease of management.
  • It will cost you $29,99 per year for unlimited devices, password storage, cloud backups, sharing and 24/7 support, which we found is quite a good bargain!
  • The Zero Knowledge feature is quite great for every enterprise since the fact that only you have your master password means that nothing can force the company to turn over your passwords, and a distraught employee can't weasel into your stored data.
Jenny Knafo | TrustRadius Reviewer

Screenshots

Pricing Details

1Password

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Keeper

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

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