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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    247connect

    Score10 out of 10
    N/A247connect is a cloud-based Remote Monitoring and Management used for remote support. With it, administrators can support users by troubleshooting and fixing managed and on-demand devices. The application creates a hardware inventory for each device before starting a remote control session, and offers access to CPU, memory, network, and other processes to spot small issues before they become bigger problems. Key features Remote access for managed and on…

    $5

    per year per user

    AnyDesk

    Score8.3 out of 10
    N/AAnyDesk Software in Stuttgart offers their eponymous remote desktop software, designed to provide resilient remote access even with poor network access.

    $274.80

    per year 1 licensed user with 3 login devices

    Pricing
    247connectAnyDesk
    Editions & Modules
    No answers on this topic
    Solo
    $22.90
    per month (billed annually) 1 licensed user with 3 login devices
    Standard
    $35.90
    per month (billed annually) 20 licensed users in a team
    Advanced
    $79.90
    per month (billed annually) 100 licensed users in a team
    Enterprise
    Custom
    per year billed annually
    Offerings
    Pricing Offerings
    247connectAnyDesk
    Free Trial
    YesYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsOn-demand operator (per month): $18.77 Managed agents (per year): 1-99 = $5.00 100-499 = $3.75 500+ = $3.15AnyDesk is free for personal use and offers a limited set of features and support. Professional users need a license. Only the initiator of a session needs a license, participants are free.
    More Pricing Information
    Community Pulse
    247connectAnyDesk
    Considered Both Products
    NetSupport
    No answer on this topic
    AnyDesk Software
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    97%
    Would buy again
    59 Answers
    Delivers good value for the price
    No answers on this topic
    98%
    Delivers good value for the price
    56 Answers
    Happy with the feature set
    No answers on this topic
    98%
    Happy with the feature set
    60 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    98%
    Lived up to sales and marketing promises
    39 Answers
    Implementation went as expected
    No answers on this topic
    98%
    Implementation went as expected
    54 Answers
    Features
    247connectAnyDesk
    Remote Administration
    Comparison of Remote Administration features of 247connect and AnyDesk
    Feature
    247connect
    -
    Ratings
    AnyDesk
    8.6
    61 Ratings
    9% above category average
    Screen sharing00 Ratings9.459 Ratings
    File transfer00 Ratings9.360 Ratings
    Instant message00 Ratings8.753 Ratings
    Secure remote access with Smart Card authentication00 Ratings9.217 Ratings
    Access to sleeping/powered-off computers00 Ratings6.541 Ratings
    Over-the-Internet remote session00 Ratings9.157 Ratings
    Initiate remote control from mobile00 Ratings8.149 Ratings
    Remote management of servers & workstations00 Ratings8.846 Ratings
    Remote Active Directory® management00 Ratings8.436 Ratings
    Centralized management dashboard00 Ratings8.845 Ratings
    Session record00 Ratings8.950 Ratings
    Annotations00 Ratings7.643 Ratings
    Monitoring and Alerts00 Ratings8.331 Ratings
    Multi-platform remote control00 Ratings9.252 Ratings
    Best Alternatives
    247connectAnyDesk
    Small Businesses
    N-able Take Control
    Score7.2 out of 10
    N-able Take Control
    Score7.2 out of 10
    Medium-sized Companies
    Remote Desktop Manager
    Score9.6 out of 10
    Remote Desktop Manager
    Score9.6 out of 10
    Enterprises
    BeyondTrust Privileged Remote Access
    Score9.1 out of 10
    BeyondTrust Privileged Remote Access
    Score9.1 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    247connectAnyDesk
    Likelihood to Recommend
    -
    (0 ratings)
    9.1
    (61 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    9.8
    (5 ratings)
    Usability
    -
    (0 ratings)
    9.2
    (36 ratings)
    Support Rating
    -
    (0 ratings)
    8.5
    (14 ratings)
    Implementation Rating
    -
    (0 ratings)
    9.0
    (1 ratings)
    Configurability
    -
    (0 ratings)
    8.0
    (1 ratings)
    User Testimonials
    247connectAnyDesk
    Likelihood to Recommend
    NetSupport
    No answers on this topic
    AnyDesk Software
    AnyDesk helps you recommend it to teams that need fast and reliable remote access without unnecessary overhead. We believe it is best for small or not-so-big teams who need to connect to remote devices while working from home or while traveling. It is also good for some occasional IT troubleshooting and unattended access.
    Read full review
    Pros
    NetSupport
    No answers on this topic
    AnyDesk Software
    • It allows you to troubleshoot and fix system issues remotely
    • It enables you to give online training and presentations to your team and record it for future use.
    • It enhances you remote support experience with advanced tools
    • It offers affordable remote support solution
    • It offers higher availability
    Incentivized
    Read full review
    Cons
    NetSupport
    No answers on this topic
    AnyDesk Software
    • we should be able to connect from windows to iphone or ipad, it is now possible to connect to ipad or iphone. AnyDesk can work on this.
    • the field where we enter remote address should be more visible. New user cannot find where to enter the remote address that takes some time to connect. AnyDesk should change the placement of it.
    • If we can change the colour theme of the UI that will be an addon thing. when you daily use AnyDesk you get bored of the same UI.
    • Just like a Xmax UI. Any desk should constantly change somethings which makes the UI visually appealing.
    Incentivized
    Read full review
    Likelihood to Renew
    NetSupport
    No answers on this topic
    AnyDesk Software
    This is the best remote access tool to any pc/laptop/desktop. We can make sure that we are 24/7 monitored, connected and if any technical problem arises, there can be a solution remotely with the help of AnyDesk. As AnyDesk has a remote access tool, it is easy to show clients how to do simple technical tasks on their remote pc/laptop just by loggin in from abroad
    Incentivized
    Read full review
    Usability
    NetSupport
    No answers on this topic
    AnyDesk Software
    AnyDesk is easy to use; all its functions are visible, and the buttons with icons are easy to identify. It is very intuitive to use; no prior training is needed for its use or configuration. The functions are designed to be basic and easy to use, and it doesn't matter what operating system you have; it is cross-platform, so it doesn't have many limitations. stem you have; it is cross-platform, so it doesn't have many limitations.
    Incentivized
    Read full review
    Support Rating
    NetSupport
    No answers on this topic
    AnyDesk Software
    I didn't have any technical problems and I didn't suffer from bugs or errors. Customer service has improved a lot and I no longer need to leave the office to go to the user's computer. With AnyDesk I install and remove programs, printers, scanners, settings in general. Screen sharing is excellent and without delays. Overall, I recommend and approve AnyDesk.
    Incentivized
    Read full review
    Implementation Rating
    NetSupport
    No answers on this topic
    AnyDesk Software
    Its easy to implement
    Incentivized
    Read full review
    Alternatives Considered
    NetSupport
    No answers on this topic
    AnyDesk Software
    Getscreen.me connects remotely directly from your browser, it's very convenient - no need to explain to customers what and how to install. Also, it has a very user-friendly interface. They also have all the necessary features for remote access (file sharing, WoL, black screen, session recording) and are significantly cheaper.
    Read full review
    Return on Investment
    NetSupport
    No answers on this topic
    AnyDesk Software
    • It helps us reduce in-person visits, saving time and money.
    • Being able to serve more than one client at a time is very profitable because, whereas before it was one agent per client in person, now that everything is online, productivity is multiplied
    Incentivized
    Read full review
    ScreenShots

    247connect Screenshots

    Screenshot of the remote control interface.Screenshot of the main dashboardScreenshot of an on-demand session.