Increase your productivity with this powerful tool
April 29, 2025

Increase your productivity with this powerful tool

Mayur Sawant | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with AnyDesk

We are using AnyDesk to provide remote IT support and training to our team. AnyDesk allows you to troubleshoot and fix system issues instantly by accessing user's system remotely. It also enables you to share your screen to give your team presentation or training, and record it for future use. It offers you high frame rates, low latency, and efficient use of bandwidth. It allows you to work across different operating system and devices.

Pros

  • It allows you to troubleshoot and fix system issues remotely
  • It enables you to give online training and presentations to your team and record it for future use.
  • It enhances you remote support experience with advanced tools
  • It offers affordable remote support solution
  • It offers higher availability

Cons

  • It sometimes takes a very long time to connect to the AnyDesk server. In that case, it becomes difficult to troubleshoot the issue. It will be better if AnyDesk team provides a tool to trace it.
  • It increased our productivity as we can resolve system issues remotely
  • It enabled us to give training on ERP by inviting participants across all branches to our system
  • It enabled us to resolve system issues more quickly
It's a great tool that enables you to resolve system issues remotely and save significant time. You can provide online training to your team by sharing your screen and even record the session for future use. With AnyDesk you can provide remote support to user regardless of their OS platform. Overall, It's a really useful tool for you and your team. With only ID or Alias you can easily connect to user system, which males it easy to set up and use.
It is much affordable than TeamViewer and offers flexible plan.

Do you think AnyDesk delivers good value for the price?

Yes

Are you happy with AnyDesk's feature set?

Yes

Did AnyDesk live up to sales and marketing promises?

Yes

Did implementation of AnyDesk go as expected?

Yes

Would you buy AnyDesk again?

Yes

It is suited for every business. You can use it whether you are an individual, student, professional, or organization. You can simply download it, ask the user to share their ID, connect to their system, and support them remotely. You don't require any special skill or technical knowledge to use it.

AnyDesk Feature Ratings

Remote Administration
10.0
Screen sharing
10
File transfer
10
Instant message
10
Access to sleeping/powered-off computers
10
Over-the-Internet remote session
10
Initiate remote control from mobile
10
Remote management of servers & workstations
10
Remote Active Directory® management
10
Centralized management dashboard
10
Session record
10
Annotations
10
Monitoring and Alerts
10
Multi-platform remote control
10

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