Good option, but I switched.
January 27, 2022

Good option, but I switched.

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with AnyDesk

Remote control of the home PC from everywhere when I am on work or travel and I need to do some tasks regularly. Also, I help friends from around the world and this solution gives me the possibility to do that with no additional undesired registrations. Primarily I use it to connect to my office notebook from home.
  • Connecting to any PC system from home
  • Simple, user-friendly interface
  • It is fast and easy to use
  • Often used by scammers.
  • Very sensitive mouse control.
  • Initial connection might be troublesome.
  • Increased the number of clients.
  • Improved the company's image.
  • Established remote work. connects remotely directly from your browser, it's very convenient - no need to explain to customers what and how to install. Also, it has a very user-friendly interface. They also have all the necessary features for remote access (file sharing, WoL, black screen, session recording) and are significantly cheaper.

Do you think AnyDesk delivers good value for the price?

Not sure

Are you happy with AnyDesk's feature set?


Did AnyDesk live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of AnyDesk go as expected?


Would you buy AnyDesk again?


If at this point in the pandemic, remote access to a desktop is necessary for you, then AnyDesk is likely a solid solution. However, as the pandemic winds down, remote access is expected to become less and less critical, and thus, the problem that AnyDesk solves is likely (or perhaps, hopefully) going away. Given the bad reputation for using this program by scammers, many customers do not want to connect through it, so over time, I switched to an alternative to Anydesk - the service Getscreen. me, which connects directly from the browser.

AnyDesk Feature Ratings

Screen sharing
File transfer
Instant message
Not Rated
Secure remote access with Smart Card authentication
Not Rated
Access to sleeping/powered-off computers
Over-the-Internet remote session
Not Rated
Initiate remote control from mobile
Remote management of servers & workstations
Not Rated
Remote Active Directory® management
Not Rated
Centralized management dashboard
Not Rated
Session record
Not Rated
Monitoring and Alerts
Not Rated
Multi-platform remote control
Not Rated