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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    24SevenOffice

    Score9 out of 10
    N/A24SevenOffice is a modular, all-in-one enterprise resource planning (ERP) system with integrated capabilities such as customer relationship management (CRM), financial and project management, and communication.N/A

    Infor CloudSuite ERP

    Score7.3 out of 10
    N/AInfor CloudSuite ERP is the company's cloud-based ERP suite for medium to large global manufacturers, distributors, and after-sales service providers—delivering flexibility to manage mixed-mode and complex value chains.N/A
    Pricing
    24SevenOfficeInfor CloudSuite ERP
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    24SevenOfficeInfor CloudSuite ERP
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    24SevenOfficeInfor CloudSuite ERP
    Considered Both Products
    24SevenOffice
    Chose 24SevenOffice
    We selected 24SevenOffice because the vendor made a lot of promises and demos related to network uptime and features. None of this ended up being exactly correct in real life. I have never used any other PM software so I can't really speak to how it compares in a lot of those …
    Incentivized
    Infor
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    86%
    Would buy again
    18 Answers
    Delivers good value for the price
    No answers on this topic
    94%
    Delivers good value for the price
    17 Answers
    Happy with the feature set
    No answers on this topic
    90%
    Happy with the feature set
    19 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    90%
    Lived up to sales and marketing promises
    9 Answers
    Implementation went as expected
    No answers on this topic
    81%
    Implementation went as expected
    13 Answers
    Features
    24SevenOfficeInfor CloudSuite ERP
    Payroll Management
    Comparison of Payroll Management features of 24SevenOffice and Infor CloudSuite ERP
    Feature
    24SevenOffice
    7.1
    2 Ratings
    6% below category average
    Infor CloudSuite ERP
    6.3
    6 Ratings
    18% below category average
    Pay calculation6.72 Ratings4.06 Ratings
    Benefit plan administration7.62 Ratings3.66 Ratings
    Direct deposit files5.12 Ratings6.96 Ratings
    Customization
    Comparison of Customization features of 24SevenOffice and Infor CloudSuite ERP
    Feature
    24SevenOffice
    7.9
    2 Ratings
    4% above category average
    Infor CloudSuite ERP
    6.0
    25 Ratings
    23% below category average
    API for custom integration9.02 Ratings6.423 Ratings
    Plug-ins6.72 Ratings5.723 Ratings
    Security
    Comparison of Security features of 24SevenOffice and Infor CloudSuite ERP
    Feature
    24SevenOffice
    7.0
    2 Ratings
    19% below category average
    Infor CloudSuite ERP
    8.2
    27 Ratings
    3% below category average
    Single sign-on capability6.72 Ratings8.824 Ratings
    Role-based user permissions7.42 Ratings7.626 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of 24SevenOffice and Infor CloudSuite ERP
    Feature
    24SevenOffice
    6.9
    2 Ratings
    9% below category average
    Infor CloudSuite ERP
    7.3
    32 Ratings
    3% below category average
    Dashboards6.72 Ratings7.925 Ratings
    Standard reports8.02 Ratings7.430 Ratings
    Custom reports5.82 Ratings6.530 Ratings
    General Ledger and Configurable Accounting
    Comparison of General Ledger and Configurable Accounting features of 24SevenOffice and Infor CloudSuite ERP
    Feature
    24SevenOffice
    6.1
    3 Ratings
    23% below category average
    Infor CloudSuite ERP
    6.2
    30 Ratings
    22% below category average
    Accounts payable8.03 Ratings7.627 Ratings
    Accounts receivable6.03 Ratings8.527 Ratings
    Global Financial Support6.03 Ratings4.917 Ratings
    Primary and Secondary Ledgers7.03 Ratings6.715 Ratings
    Journals and Reconciliations6.03 Ratings4.818 Ratings
    Configurable Accounting6.03 Ratings6.419 Ratings
    Standardized Processes5.03 Ratings7.122 Ratings
    Inventory Management
    Comparison of Inventory Management features of 24SevenOffice and Infor CloudSuite ERP
    Feature
    24SevenOffice
    6.8
    2 Ratings
    16% below category average
    Infor CloudSuite ERP
    8.2
    25 Ratings
    3% above category average
    Inventory tracking7.72 Ratings7.924 Ratings
    Automatic reordering6.52 Ratings7.417 Ratings
    Location management6.72 Ratings8.123 Ratings
    Order Management
    Comparison of Order Management features of 24SevenOffice and Infor CloudSuite ERP
    Feature
    24SevenOffice
    7.6
    2 Ratings
    4% below category average
    Infor CloudSuite ERP
    8.3
    26 Ratings
    4% above category average
    Pricing8.02 Ratings7.424 Ratings
    Order entry9.02 Ratings8.025 Ratings
    Credit card processing6.52 Ratings8.411 Ratings
    Cost of goods sold8.12 Ratings8.124 Ratings
    Order Orchestration6.82 Ratings8.414 Ratings
    Subledger and Financial Process
    Comparison of Subledger and Financial Process features of 24SevenOffice and Infor CloudSuite ERP
    Feature
    24SevenOffice
    7.0
    3 Ratings
    8% below category average
    Infor CloudSuite ERP
    8.0
    21 Ratings
    6% above category average
    Billing Management7.03 Ratings6.417 Ratings
    Cash and Asset Management7.03 Ratings8.519 Ratings
    Travel & Expense Management7.03 Ratings8.08 Ratings
    Budgetary Control & Encumbrance Accounting5.52 Ratings4.914 Ratings
    Period Close6.72 Ratings8.518 Ratings
    Project Financial Management
    Comparison of Project Financial Management features of 24SevenOffice and Infor CloudSuite ERP
    Feature
    24SevenOffice
    7.1
    2 Ratings
    6% below category average
    Infor CloudSuite ERP
    8.4
    6 Ratings
    10% above category average
    Budgeting and Forecasting8.42 Ratings7.35 Ratings
    Project Costing6.52 Ratings8.45 Ratings
    Cost Capture8.62 Ratings9.25 Ratings
    Capital Project Management6.12 Ratings8.02 Ratings
    Customer Contract Compliance8.62 Ratings9.01 Ratings
    Project Revenue Recognition8.02 Ratings9.02 Ratings
    Project Execution Management
    Comparison of Project Execution Management features of 24SevenOffice and Infor CloudSuite ERP
    Feature
    24SevenOffice
    7.1
    2 Ratings
    0% below category average
    Infor CloudSuite ERP
    8.4
    10 Ratings
    16% above category average
    Project Planning and Scheduling8.32 Ratings8.09 Ratings
    Task Insight for Project Managers7.42 Ratings9.010 Ratings
    Project Mobile Functionality5.52 Ratings9.08 Ratings
    Definable Resource Pools9.01 Ratings8.08 Ratings
    Grants Management
    Comparison of Grants Management features of 24SevenOffice and Infor CloudSuite ERP
    Feature
    24SevenOffice
    7.1
    2 Ratings
    5% below category average
    Infor CloudSuite ERP
    7.9
    7 Ratings
    6% above category average
    Award Lifecycle Management8.02 Ratings7.34 Ratings
    Procurement
    Comparison of Procurement features of 24SevenOffice and Infor CloudSuite ERP
    Feature
    24SevenOffice
    6.6
    2 Ratings
    7% below category average
    Infor CloudSuite ERP
    8.1
    16 Ratings
    13% above category average
    Bids Analyzed and Compared7.01 Ratings6.19 Ratings
    Contract Authoring7.42 Ratings6.18 Ratings
    Contract Repository6.42 Ratings6.18 Ratings
    Requisitions-to-Purchase Orders Integrated5.52 Ratings8.014 Ratings
    Supplier Management4.82 Ratings7.614 Ratings
    Risk Management
    Comparison of Risk Management features of 24SevenOffice and Infor CloudSuite ERP
    Feature
    24SevenOffice
    6.7
    2 Ratings
    1% below category average
    Infor CloudSuite ERP
    6.5
    9 Ratings
    4% below category average
    Risk Repository7.02 Ratings7.67 Ratings
    Control Management8.02 Ratings5.19 Ratings
    Control Efficiency Assessments6.72 Ratings5.08 Ratings
    Issue Detection7.02 Ratings3.28 Ratings
    Remediation and Certification4.82 Ratings5.18 Ratings
    Logistics
    Comparison of Logistics features of 24SevenOffice and Infor CloudSuite ERP
    Feature
    24SevenOffice
    6.8
    2 Ratings
    3% below category average
    Infor CloudSuite ERP
    7.1
    15 Ratings
    1% above category average
    Transportation Planning and Optimization7.42 Ratings5.111 Ratings
    Transportation Execution Management7.01 Ratings5.110 Ratings
    Trade and Customs Management5.22 Ratings5.19 Ratings
    Fulfillment Management5.22 Ratings5.111 Ratings
    Warehouse Workforce Management5.01 Ratings6.710 Ratings
    Manufacturing
    Comparison of Manufacturing features of 24SevenOffice and Infor CloudSuite ERP
    Feature
    24SevenOffice
    6.4
    2 Ratings
    16% below category average
    Infor CloudSuite ERP
    7.1
    18 Ratings
    5% below category average
    Production Process Design8.62 Ratings5.816 Ratings
    Production Management7.72 Ratings5.817 Ratings
    Configuration Management6.12 Ratings6.317 Ratings
    Work Execution7.62 Ratings5.813 Ratings
    Manufacturing Costs4.82 Ratings6.017 Ratings
    Supply Chain
    Comparison of Supply Chain features of 24SevenOffice and Infor CloudSuite ERP
    Feature
    24SevenOffice
    7.6
    2 Ratings
    4% above category average
    Infor CloudSuite ERP
    8.2
    18 Ratings
    11% above category average
    Forecasting8.01 Ratings7.312 Ratings
    Inventory Planning9.02 Ratings8.418 Ratings
    Performance Monitoring7.72 Ratings8.414 Ratings
    Product Lifecycle Management
    Comparison of Product Lifecycle Management features of 24SevenOffice and Infor CloudSuite ERP
    Feature
    24SevenOffice
    7.3
    2 Ratings
    1% below category average
    Infor CloudSuite ERP
    7.8
    12 Ratings
    5% above category average
    Proposal Management4.52 Ratings6.810 Ratings
    Product Master Data Management8.62 Ratings6.812 Ratings
    Best Alternatives
    24SevenOfficeInfor CloudSuite ERP
    Small Businesses
    Zoho One
    Score9.2 out of 10
    Zoho One
    Score9.2 out of 10
    Medium-sized Companies
    Zoho One
    Score9.2 out of 10
    Zoho One
    Score9.2 out of 10
    Enterprises
    Microsoft Dynamics AX (discontinued)
    Score4.8 out of 10
    Microsoft Dynamics AX (discontinued)
    Score4.8 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    24SevenOfficeInfor CloudSuite ERP
    Likelihood to Recommend
    9.0
    (3 ratings)
    7.1
    (38 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    6.0
    (8 ratings)
    Usability
    5.0
    (1 ratings)
    7.3
    (23 ratings)
    Support Rating
    -
    (0 ratings)
    5.0
    (7 ratings)
    User Testimonials
    24SevenOfficeInfor CloudSuite ERP
    Likelihood to Recommend
    24SevenOffice
    I would say if you have a staff that's already experienced in the 24SevenOffice program that would be best. People who are brand new to it will have too much time ramping up and training. Also, you'd better have a rock-solid network infrastructure if you want success with this program. A business with less tech-savvy workers just wouldn't work.
    Incentivized
    Read full review
    Infor
    We have had great success with inventory management and production planning/execution. Also, data and system integrity have been key to our overall solution satisfaction. We struggle when it comes to reporting and analytics. The base product leaves room for improvement as much of the core reporting is not easily configurable and lacks the ability to scale forcing us to build a reporting model outside the solution
    Incentivized
    Read full review
    Pros
    24SevenOffice
    • Excellent UI that is easy to use. All features are a breeze.
    • Because of the depth at which it has data, it can be used very well.
    • Its integration with other ERP software is also possible for better analysis.
    Incentivized
    Read full review
    Infor
    • Very stable product. Some of its weaknesses are also its strengths. The lack of web services seems to actually increase stability.
    • No software vendor in this space is perfect. Lawson does perform as advertised.
    • Again, a weakness of this (limited functionality) is a hidden strength as well. In software there is a complexity/feature tradeoff. Where Lawson lacks in features, it does give you a more simple setup for your organization.
    Incentivized
    Read full review
    Cons
    24SevenOffice
    • Unfortunately, usability is a major issue at times. I hear complaints about dropped network traffic, and it's not our infrastructure.
    • The interface is confusing. We have to train new employees with a lot of detailed instructions which shouldn't be necessary.
    • We have had to pay for any support on the above issues.
    Incentivized
    Read full review
    Infor
    • Trying to locate forms that you haven't used before is not very user friendly
    • overall view and navigation is very old style and could use an update
    • Reports are built in and not very customizable, could also use an easy report reference guide.
    Incentivized
    Read full review
    Likelihood to Renew
    24SevenOffice
    No answers on this topic
    Infor
    The main problem with it is the support provided and the support available on the market. Both are limited. Plus, it is a nightmare from a connectivity point of view, which is obvious, since the off-the-shelf tools usually include built-in connectors to Oracle and SAP, specifically S-4Hana. Retrieving data is also not easy, and specifically, to get behind the logic of special reports without direct StreamServe knowledge, which is the rarest of all, is almost impossible
    Incentivized
    Read full review
    Usability
    24SevenOffice
    Reduce 50% or more of your manual work through automation. Manage your business and staff with a comprehensive and fully integrated ERP, MRP, Manufacturing, Inventory management and AI-based accounting and bookkeeping system.staff with a comprehensive and fully integrated ERP, MRP, Manufacturing, Inventory management and AI-based accounting and bookkeeping system
    Incentivized
    Read full review
    Infor
    Industry fit: Infor M3 is designed for specific industries, such as manufacturing, distribution, and food and beverage. If your organization operates in one of these industries, Infor M3 may be a good fit.Functionality: Consider the specific features and functionality that your organization requires from an ERP system, such as financial management, supply chain management, manufacturing, and sales and marketing. Review Infor M3's capabilities in these areas to determine if it meets your needs.
    Read full review
    Support Rating
    24SevenOffice
    No answers on this topic
    Infor
    The overall support of Inform M3 is simply the best! There isn't a single flaw that I can detect or think of about this software! I can't possibly express the greatness of the availability and all of the possibilities achieved. The ease of use and a lot of functionalities such as flexibility [allows in] configuration to add new functionalities fast.
    Incentivized
    Read full review
    Alternatives Considered
    24SevenOffice
    24SevenOffice has its own pros and cons just like any other software. It is a great software for an organization to do project management or financial management. It stacks up very competitively against others and is probably in the top 3. the UI that is offered by this software surpasses all the others that I have used and/or mentioned above. It is a breeze to understand most parts of the software by yourself. I think in terms of support there could be some improvement that can be possible and will result in much better feedback from its clients. Overall I give it a great rating in terms of usability and capability to handle the majority of business management, project management, and financial management features.
    Incentivized
    Read full review
    Infor
    One of the products I have used is an Oracle accounting product. I feel that Infor stands up well when comparing to the Oracle product especially for the accounting functions. In comparing it to Microsoft Dynamics I feel that Infor is easier to use in some accounting tasks. The one thing the Dynamics has going for it is the ease of use with other Microsoft Products.
    Incentivized
    Read full review
    Return on Investment
    24SevenOffice
    • We were using a fairly similar program from an ROI perspective previously so I can't say it's had a big effect.
    • That said the network issues represent lost hours/money.
    • The added training is also expensive.
    Incentivized
    Read full review
    Infor
    • Reduced period close processing by more than a day
    • Allowed the creation and adoption of shared services organization leading to improved performance and headcount allocations
    • Created more consistent business processes driving efficiency
    • Greatly improved security and reliability through cloud platform, granular security groups and SSO functionality
    • Improving customer experience through integrated customer and partner portals
    Incentivized
    Read full review
    ScreenShots

    Infor CloudSuite ERP Screenshots

    Screenshot of a CloudSuite dashboard exampleScreenshot of a view of CloudSuite IndustrialScreenshot of a view of CloudSuite Distribution