24SevenOffice vs. Infor CloudSuite ERP

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
24SevenOffice
Score 8.7 out of 10
N/A
24SevenOffice is a modular, all-in-one enterprise resource planning (ERP) system with integrated capabilities such as customer relationship management (CRM), financial and project management, and communication.N/A
Infor CloudSuite ERP
Score 7.5 out of 10
N/A
Infor CloudSuite ERP is the company's cloud-based ERP suite for medium to large global manufacturers, distributors, and after-sales service providers—delivering flexibility to manage mixed-mode and complex value chains.N/A
Pricing
24SevenOfficeInfor CloudSuite ERP
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
24SevenOfficeInfor CloudSuite ERP
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
24SevenOfficeInfor CloudSuite ERP
Considered Both Products
24SevenOffice
Chose 24SevenOffice
We selected 24SevenOffice because the vendor made a lot of promises and demos related to network uptime and features. None of this ended up being exactly correct in real life. I have never used any other PM software so I can't really speak to how it compares in a lot of those …
Infor CloudSuite ERP

No answer on this topic

Features
24SevenOfficeInfor CloudSuite ERP
Payroll Management
Comparison of Payroll Management features of Product A and Product B
24SevenOffice
7.1
2 Ratings
3% below category average
Infor CloudSuite ERP
5.3
6 Ratings
32% below category average
Pay calculation6.72 Ratings1.66 Ratings
Benefit plan administration7.62 Ratings1.66 Ratings
Direct deposit files5.12 Ratings6.26 Ratings
Customization
Comparison of Customization features of Product A and Product B
24SevenOffice
7.9
2 Ratings
5% above category average
Infor CloudSuite ERP
8.4
23 Ratings
11% above category average
API for custom integration9.02 Ratings8.821 Ratings
Plug-ins6.72 Ratings7.921 Ratings
Security
Comparison of Security features of Product A and Product B
24SevenOffice
7.0
2 Ratings
18% below category average
Infor CloudSuite ERP
8.3
25 Ratings
1% below category average
Single sign-on capability6.72 Ratings8.323 Ratings
Role-based user permissions7.42 Ratings8.324 Ratings
Reporting & Analytics
Comparison of Reporting & Analytics features of Product A and Product B
24SevenOffice
6.9
2 Ratings
6% below category average
Infor CloudSuite ERP
6.4
29 Ratings
13% below category average
Dashboards6.72 Ratings6.224 Ratings
Standard reports8.02 Ratings5.927 Ratings
Custom reports5.82 Ratings7.027 Ratings
General Ledger and Configurable Accounting
Comparison of General Ledger and Configurable Accounting features of Product A and Product B
24SevenOffice
6.1
3 Ratings
22% below category average
Infor CloudSuite ERP
6.8
27 Ratings
12% below category average
Accounts payable8.03 Ratings8.825 Ratings
Accounts receivable6.03 Ratings8.825 Ratings
Global Financial Support6.03 Ratings8.915 Ratings
Primary and Secondary Ledgers7.03 Ratings9.114 Ratings
Journals and Reconciliations6.03 Ratings8.016 Ratings
Configurable Accounting6.03 Ratings8.017 Ratings
Standardized Processes5.03 Ratings8.019 Ratings
Inventory Management
Comparison of Inventory Management features of Product A and Product B
24SevenOffice
6.8
2 Ratings
15% below category average
Infor CloudSuite ERP
8.8
23 Ratings
10% above category average
Inventory tracking7.72 Ratings9.022 Ratings
Automatic reordering6.52 Ratings8.015 Ratings
Location management6.72 Ratings9.522 Ratings
Order Management
Comparison of Order Management features of Product A and Product B
24SevenOffice
7.6
2 Ratings
3% below category average
Infor CloudSuite ERP
8.0
24 Ratings
2% above category average
Pricing8.02 Ratings6.922 Ratings
Order entry9.02 Ratings6.923 Ratings
Credit card processing6.52 Ratings9.010 Ratings
Cost of goods sold8.12 Ratings8.123 Ratings
Order Orchestration6.82 Ratings7.812 Ratings
Subledger and Financial Process
Comparison of Subledger and Financial Process features of Product A and Product B
24SevenOffice
7.0
3 Ratings
6% below category average
Infor CloudSuite ERP
8.3
18 Ratings
11% above category average
Billing Management7.03 Ratings8.016 Ratings
Cash and Asset Management7.03 Ratings8.816 Ratings
Travel & Expense Management7.03 Ratings8.08 Ratings
Budgetary Control & Encumbrance Accounting5.52 Ratings7.613 Ratings
Period Close6.72 Ratings8.816 Ratings
Project Financial Management
Comparison of Project Financial Management features of Product A and Product B
24SevenOffice
7.1
2 Ratings
6% below category average
Infor CloudSuite ERP
8.4
6 Ratings
10% above category average
Budgeting and Forecasting8.42 Ratings7.35 Ratings
Project Costing6.52 Ratings8.45 Ratings
Cost Capture8.62 Ratings9.25 Ratings
Capital Project Management6.12 Ratings8.02 Ratings
Customer Contract Compliance8.62 Ratings9.01 Ratings
Project Revenue Recognition8.02 Ratings9.02 Ratings
Project Execution Management
Comparison of Project Execution Management features of Product A and Product B
24SevenOffice
7.1
2 Ratings
3% above category average
Infor CloudSuite ERP
8.3
9 Ratings
18% above category average
Project Planning and Scheduling8.32 Ratings8.28 Ratings
Task Insight for Project Managers7.42 Ratings8.49 Ratings
Project Mobile Functionality5.52 Ratings7.77 Ratings
Definable Resource Pools9.01 Ratings8.37 Ratings
Grants Management
Comparison of Grants Management features of Product A and Product B
24SevenOffice
7.1
2 Ratings
4% below category average
Infor CloudSuite ERP
7.9
7 Ratings
7% above category average
Award Lifecycle Management8.02 Ratings7.64 Ratings
Procurement
Comparison of Procurement features of Product A and Product B
24SevenOffice
6.6
2 Ratings
5% below category average
Infor CloudSuite ERP
8.5
14 Ratings
20% above category average
Bids Analyzed and Compared7.01 Ratings8.18 Ratings
Contract Authoring7.42 Ratings7.97 Ratings
Contract Repository6.42 Ratings7.77 Ratings
Requisitions-to-Purchase Orders Integrated5.52 Ratings8.912 Ratings
Supplier Management4.82 Ratings8.412 Ratings
Risk Management
Comparison of Risk Management features of Product A and Product B
24SevenOffice
6.7
2 Ratings
1% above category average
Infor CloudSuite ERP
7.5
8 Ratings
12% above category average
Risk Repository7.02 Ratings6.97 Ratings
Control Management8.02 Ratings6.68 Ratings
Control Efficiency Assessments6.72 Ratings6.37 Ratings
Issue Detection7.02 Ratings7.47 Ratings
Remediation and Certification4.82 Ratings7.37 Ratings
Logistics
Comparison of Logistics features of Product A and Product B
24SevenOffice
6.8
2 Ratings
1% below category average
Infor CloudSuite ERP
7.9
13 Ratings
14% above category average
Transportation Planning and Optimization7.42 Ratings7.410 Ratings
Transportation Execution Management7.01 Ratings7.69 Ratings
Trade and Customs Management5.22 Ratings7.58 Ratings
Fulfillment Management5.22 Ratings7.310 Ratings
Warehouse Workforce Management5.01 Ratings7.98 Ratings
Manufacturing
Comparison of Manufacturing features of Product A and Product B
24SevenOffice
6.4
2 Ratings
15% below category average
Infor CloudSuite ERP
8.3
16 Ratings
11% above category average
Production Process Design8.62 Ratings8.015 Ratings
Production Management7.72 Ratings7.716 Ratings
Configuration Management6.12 Ratings8.816 Ratings
Work Execution7.62 Ratings8.012 Ratings
Manufacturing Costs4.82 Ratings8.115 Ratings
Supply Chain
Comparison of Supply Chain features of Product A and Product B
24SevenOffice
7.6
2 Ratings
5% above category average
Infor CloudSuite ERP
8.3
17 Ratings
14% above category average
Forecasting8.01 Ratings7.811 Ratings
Inventory Planning9.02 Ratings8.517 Ratings
Performance Monitoring7.72 Ratings8.213 Ratings
Product Lifecycle Management
Comparison of Product Lifecycle Management features of Product A and Product B
24SevenOffice
7.3
2 Ratings
1% above category average
Infor CloudSuite ERP
8.3
10 Ratings
14% above category average
Proposal Management4.52 Ratings8.69 Ratings
Product Master Data Management8.62 Ratings8.310 Ratings
Best Alternatives
24SevenOfficeInfor CloudSuite ERP
Small Businesses
Zoho One
Zoho One
Score 9.3 out of 10
Zoho One
Zoho One
Score 9.3 out of 10
Medium-sized Companies
Infor VISUAL
Infor VISUAL
Score 8.3 out of 10
Infor VISUAL
Infor VISUAL
Score 8.3 out of 10
Enterprises
SAP S/4HANA Cloud
SAP S/4HANA Cloud
Score 8.6 out of 10
24SevenOffice
24SevenOffice
Score 8.7 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
24SevenOfficeInfor CloudSuite ERP
Likelihood to Recommend
9.0
(3 ratings)
7.3
(35 ratings)
Likelihood to Renew
-
(0 ratings)
9.1
(6 ratings)
Usability
5.0
(1 ratings)
7.6
(19 ratings)
Support Rating
-
(0 ratings)
9.0
(6 ratings)
User Testimonials
24SevenOfficeInfor CloudSuite ERP
Likelihood to Recommend
24SevenOffice
I would say if you have a staff that's already experienced in the 24SevenOffice program that would be best. People who are brand new to it will have too much time ramping up and training. Also, you'd better have a rock-solid network infrastructure if you want success with this program. A business with less tech-savvy workers just wouldn't work.
Read full review
Infor
We have had great success with inventory management and production planning/execution. Also, data and system integrity have been key to our overall solution satisfaction. We struggle when it comes to reporting and analytics. The base product leaves room for improvement as much of the core reporting is not easily configurable and lacks the ability to scale forcing us to build a reporting model outside the solution
Read full review
Pros
24SevenOffice
  • Excellent UI that is easy to use. All features are a breeze.
  • Because of the depth at which it has data, it can be used very well.
  • Its integration with other ERP software is also possible for better analysis.
Read full review
Infor
  • Very stable product. Some of its weaknesses are also its strengths. The lack of web services seems to actually increase stability.
  • No software vendor in this space is perfect. Lawson does perform as advertised.
  • Again, a weakness of this (limited functionality) is a hidden strength as well. In software there is a complexity/feature tradeoff. Where Lawson lacks in features, it does give you a more simple setup for your organization.
Read full review
Cons
24SevenOffice
  • Unfortunately, usability is a major issue at times. I hear complaints about dropped network traffic, and it's not our infrastructure.
  • The interface is confusing. We have to train new employees with a lot of detailed instructions which shouldn't be necessary.
  • We have had to pay for any support on the above issues.
Read full review
Infor
  • Trying to locate forms that you haven't used before is not very user friendly
  • overall view and navigation is very old style and could use an update
  • Reports are built in and not very customizable, could also use an easy report reference guide.
Read full review
Likelihood to Renew
24SevenOffice
No answers on this topic
Infor
Other than the inherent pain of a new implementation, it's a great platform and Infor is a great partner to work with. Every system has problems, our are no worse than any other platform. Maybe even a little better, nothing to make us want to change platforms any time in the near future
Read full review
Usability
24SevenOffice
Reduce 50% or more of your manual work through automation. Manage your business and staff with a comprehensive and fully integrated ERP, MRP, Manufacturing, Inventory management and AI-based accounting and bookkeeping system.staff with a comprehensive and fully integrated ERP, MRP, Manufacturing, Inventory management and AI-based accounting and bookkeeping system
Read full review
Infor
Industry fit: Infor M3 is designed for specific industries, such as manufacturing, distribution, and food and beverage. If your organization operates in one of these industries, Infor M3 may be a good fit.Functionality: Consider the specific features and functionality that your organization requires from an ERP system, such as financial management, supply chain management, manufacturing, and sales and marketing. Review Infor M3's capabilities in these areas to determine if it meets your needs.
Read full review
Support Rating
24SevenOffice
No answers on this topic
Infor
The overall support of Inform M3 is simply the best! There isn't a single flaw that I can detect or think of about this software! I can't possibly express the greatness of the availability and all of the possibilities achieved. The ease of use and a lot of functionalities such as flexibility [allows in] configuration to add new functionalities fast.
Read full review
Alternatives Considered
24SevenOffice
24SevenOffice has its own pros and cons just like any other software. It is a great software for an organization to do project management or financial management. It stacks up very competitively against others and is probably in the top 3. the UI that is offered by this software surpasses all the others that I have used and/or mentioned above. It is a breeze to understand most parts of the software by yourself. I think in terms of support there could be some improvement that can be possible and will result in much better feedback from its clients. Overall I give it a great rating in terms of usability and capability to handle the majority of business management, project management, and financial management features.
Read full review
Infor
One of the products I have used is an Oracle accounting product. I feel that Infor stands up well when comparing to the Oracle product especially for the accounting functions. In comparing it to Microsoft Dynamics I feel that Infor is easier to use in some accounting tasks. The one thing the Dynamics has going for it is the ease of use with other Microsoft Products.
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Return on Investment
24SevenOffice
  • We were using a fairly similar program from an ROI perspective previously so I can't say it's had a big effect.
  • That said the network issues represent lost hours/money.
  • The added training is also expensive.
Read full review
Infor
  • Allows us to complete the full-cycle recruitment process
  • In my experience , it does not allow users to navigate through information quickly
  • I believe, when using infor for recruitment, candidates should be able to upload documents required for the position. In my experience, Infor does not allow us to specify this.
Read full review
ScreenShots