24SevenOffice vs. NetSuite ERP

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
24SevenOffice
Score 6.8 out of 10
N/A
24SevenOffice is a modular, all-in-one enterprise resource planning (ERP) system with integrated capabilities such as customer relationship management (CRM), financial and project management, and communication.N/A
NetSuite ERP
Score 8.0 out of 10
N/A
NetSuite is a suite of ERP and accounting modules which is sold in various editions aimed at different size customers. The multi-country, multi-currency version is an additional module called OneWorld. Netsuite is a SaaS system and is not offered in an on-premise edition.N/A
Pricing
24SevenOfficeNetSuite ERP
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
24SevenOfficeNetSuite ERP
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsUsers subscribe to NetSuite for an annual license fee. The license is made up of three main components: core platform, optional modules and the number of users. There is also a one-time implementation fee for initial setup. New modules and users and can be added as a business grows.
More Pricing Information
Community Pulse
24SevenOfficeNetSuite ERP
Considered Both Products
24SevenOffice
Chose 24SevenOffice
24SevenOffice has its own pros and cons just like any other software. It is a great software for an organization to do project management or financial management. It stacks up very competitively against others and is probably in the top 3. the UI that is offered by this …
NetSuite ERP

No answer on this topic

Top Pros
Top Cons
Features
24SevenOfficeNetSuite ERP
Payroll Management
Comparison of Payroll Management features of Product A and Product B
24SevenOffice
7.1
2 Ratings
1% below category average
NetSuite ERP
1.1
15 Ratings
147% below category average
Pay calculation6.72 Ratings1.013 Ratings
Benefit plan administration7.62 Ratings1.010 Ratings
Direct deposit files5.12 Ratings1.39 Ratings
Customization
Comparison of Customization features of Product A and Product B
24SevenOffice
7.9
2 Ratings
9% above category average
NetSuite ERP
9.1
74 Ratings
23% above category average
API for custom integration9.02 Ratings9.164 Ratings
Plug-ins6.72 Ratings9.247 Ratings
Security
Comparison of Security features of Product A and Product B
24SevenOffice
7.0
2 Ratings
15% below category average
NetSuite ERP
9.0
81 Ratings
10% above category average
Single sign-on capability6.72 Ratings9.162 Ratings
Role-based user permissions7.42 Ratings9.080 Ratings
Reporting & Analytics
Comparison of Reporting & Analytics features of Product A and Product B
24SevenOffice
6.9
2 Ratings
1% below category average
NetSuite ERP
8.9
72 Ratings
24% above category average
Dashboards6.72 Ratings8.971 Ratings
Standard reports8.02 Ratings9.070 Ratings
Custom reports5.82 Ratings8.970 Ratings
General Ledger and Configurable Accounting
Comparison of General Ledger and Configurable Accounting features of Product A and Product B
24SevenOffice
6.1
2 Ratings
22% below category average
NetSuite ERP
7.6
251 Ratings
0% below category average
Accounts payable5.52 Ratings8.3245 Ratings
Accounts receivable5.82 Ratings8.3227 Ratings
Global Financial Support7.12 Ratings9.226 Ratings
Primary and Secondary Ledgers6.72 Ratings9.328 Ratings
Journals and Reconciliations5.72 Ratings8.941 Ratings
Configurable Accounting7.42 Ratings9.235 Ratings
Standardized Processes5.52 Ratings9.237 Ratings
Inventory Management
Comparison of Inventory Management features of Product A and Product B
24SevenOffice
6.8
2 Ratings
15% below category average
NetSuite ERP
8.7
48 Ratings
10% above category average
Inventory tracking7.72 Ratings9.747 Ratings
Automatic reordering6.52 Ratings8.428 Ratings
Location management6.72 Ratings9.235 Ratings
Order Management
Comparison of Order Management features of Product A and Product B
24SevenOffice
7.6
2 Ratings
2% below category average
NetSuite ERP
8.5
200 Ratings
9% above category average
Pricing8.02 Ratings8.953 Ratings
Order entry9.02 Ratings8.3196 Ratings
Credit card processing6.52 Ratings8.337 Ratings
Cost of goods sold8.12 Ratings8.548 Ratings
Order Orchestration6.82 Ratings9.321 Ratings
Subledger and Financial Process
Comparison of Subledger and Financial Process features of Product A and Product B
24SevenOffice
7.1
2 Ratings
4% below category average
NetSuite ERP
7.2
193 Ratings
3% below category average
Billing Management5.52 Ratings8.4182 Ratings
Cash and Asset Management9.02 Ratings9.227 Ratings
Travel & Expense Management7.52 Ratings8.031 Ratings
Budgetary Control & Encumbrance Accounting5.52 Ratings8.327 Ratings
Period Close6.72 Ratings9.235 Ratings
Project Financial Management
Comparison of Project Financial Management features of Product A and Product B
24SevenOffice
7.1
2 Ratings
7% below category average
NetSuite ERP
6.3
32 Ratings
19% below category average
Budgeting and Forecasting8.42 Ratings5.926 Ratings
Project Costing6.52 Ratings5.823 Ratings
Cost Capture8.62 Ratings5.822 Ratings
Capital Project Management6.12 Ratings4.014 Ratings
Customer Contract Compliance8.62 Ratings9.313 Ratings
Project Revenue Recognition8.02 Ratings6.622 Ratings
Project Execution Management
Comparison of Project Execution Management features of Product A and Product B
24SevenOffice
7.1
2 Ratings
4% above category average
NetSuite ERP
4.0
17 Ratings
53% below category average
Project Planning and Scheduling8.32 Ratings8.414 Ratings
Task Insight for Project Managers7.42 Ratings3.311 Ratings
Project Mobile Functionality5.52 Ratings3.010 Ratings
Definable Resource Pools9.01 Ratings3.78 Ratings
Grants Management
Comparison of Grants Management features of Product A and Product B
24SevenOffice
7.1
2 Ratings
5% below category average
NetSuite ERP
3.1
12 Ratings
82% below category average
Award Lifecycle Management8.02 Ratings3.57 Ratings
Procurement
Comparison of Procurement features of Product A and Product B
24SevenOffice
6.6
2 Ratings
5% below category average
NetSuite ERP
3.3
19 Ratings
71% below category average
Bids Analyzed and Compared7.01 Ratings3.58 Ratings
Contract Authoring7.42 Ratings2.010 Ratings
Contract Repository6.42 Ratings3.58 Ratings
Requisitions-to-Purchase Orders Integrated5.52 Ratings3.613 Ratings
Supplier Management4.82 Ratings9.313 Ratings
Risk Management
Comparison of Risk Management features of Product A and Product B
24SevenOffice
6.7
2 Ratings
3% above category average
NetSuite ERP
3.2
11 Ratings
68% below category average
Risk Repository7.02 Ratings3.58 Ratings
Control Management8.02 Ratings2.011 Ratings
Control Efficiency Assessments6.72 Ratings3.57 Ratings
Issue Detection7.02 Ratings3.58 Ratings
Remediation and Certification4.82 Ratings3.58 Ratings
Logistics
Comparison of Logistics features of Product A and Product B
24SevenOffice
6.8
2 Ratings
1% below category average
NetSuite ERP
3.0
17 Ratings
78% below category average
Transportation Planning and Optimization7.42 Ratings2.89 Ratings
Transportation Execution Management7.01 Ratings2.88 Ratings
Trade and Customs Management5.22 Ratings2.88 Ratings
Fulfillment Management5.22 Ratings9.314 Ratings
Warehouse Workforce Management5.01 Ratings2.511 Ratings
Manufacturing
Comparison of Manufacturing features of Product A and Product B
24SevenOffice
6.4
2 Ratings
16% below category average
NetSuite ERP
8.8
16 Ratings
16% above category average
Production Process Design8.62 Ratings8.412 Ratings
Production Management7.72 Ratings8.414 Ratings
Configuration Management6.12 Ratings9.310 Ratings
Work Execution7.62 Ratings9.312 Ratings
Manufacturing Costs4.82 Ratings8.414 Ratings
Supply Chain
Comparison of Supply Chain features of Product A and Product B
24SevenOffice
7.6
2 Ratings
4% above category average
NetSuite ERP
7.7
128 Ratings
5% above category average
Forecasting8.01 Ratings7.417 Ratings
Inventory Planning9.02 Ratings7.4125 Ratings
Performance Monitoring7.72 Ratings8.414 Ratings
Product Lifecycle Management
Comparison of Product Lifecycle Management features of Product A and Product B
24SevenOffice
7.3
2 Ratings
0% above category average
NetSuite ERP
3.8
13 Ratings
63% below category average
Proposal Management4.52 Ratings2.610 Ratings
Product Master Data Management8.62 Ratings3.29 Ratings
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24SevenOfficeNetSuite ERP
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User Ratings
24SevenOfficeNetSuite ERP
Likelihood to Recommend
5.5
(2 ratings)
8.6
(349 ratings)
Likelihood to Renew
-
(0 ratings)
9.2
(49 ratings)
Usability
-
(0 ratings)
8.6
(231 ratings)
Availability
-
(0 ratings)
9.0
(16 ratings)
Performance
-
(0 ratings)
8.0
(15 ratings)
Support Rating
-
(0 ratings)
7.1
(215 ratings)
In-Person Training
-
(0 ratings)
7.3
(2 ratings)
Online Training
-
(0 ratings)
6.4
(10 ratings)
Implementation Rating
-
(0 ratings)
6.5
(17 ratings)
Configurability
-
(0 ratings)
8.7
(5 ratings)
Ease of integration
-
(0 ratings)
7.3
(3 ratings)
Product Scalability
-
(0 ratings)
9.0
(8 ratings)
Vendor post-sale
-
(0 ratings)
4.8
(2 ratings)
Vendor pre-sale
-
(0 ratings)
5.0
(1 ratings)
User Testimonials
24SevenOfficeNetSuite ERP
Likelihood to Recommend
24SevenOffice
I would say if you have a staff that's already experienced in the 24SevenOffice program that would be best. People who are brand new to it will have too much time ramping up and training. Also, you'd better have a rock-solid network infrastructure if you want success with this program. A business with less tech-savvy workers just wouldn't work.
Read full review
NetSuite
Really in this hybrid environment, being up in the cloud and being able to securely access the data and work from anywhere, I think it's a real game changer for my team. So I really like the fact that NetSuite keeps up with security features and allows users to access it from anywhere.
Read full review
Pros
24SevenOffice
  • Excellent UI that is easy to use. All features are a breeze.
  • Because of the depth at which it has data, it can be used very well.
  • Its integration with other ERP software is also possible for better analysis.
Read full review
NetSuite
  • NetSuite does analytics very well.
  • They do reporting very well. I love the ability to have control over how the information flows through my NetSuite, my user roles, and my responsibilities. I can assign certain tasks to certain people, and they do that and then also have the control to approve that and make sure it's done correctly.
  • Just being able to drill down into a particular GL account or into a particular line item and see what really makes that up and what's driving our certain costs.
Read full review
Cons
24SevenOffice
  • Unfortunately, usability is a major issue at times. I hear complaints about dropped network traffic, and it's not our infrastructure.
  • The interface is confusing. We have to train new employees with a lot of detailed instructions which shouldn't be necessary.
  • We have had to pay for any support on the above issues.
Read full review
NetSuite
  • Honestly, right now, my biggest pain point is kind of our own doing, but I would appreciate a little bit more support and help in the area of performance management and kind of understanding how our application is built, what are the best choices for customizing or solving a problem in terms of performance, because our company is rather large, we have a lot of data coming in and out, and that has been an issue for us recently.
Read full review
Likelihood to Renew
24SevenOffice
No answers on this topic
NetSuite
NetSuite is able to cover all of our needs, spanning multiple departments and managerial levels. We use it daily for a multitude of functions, including creating promotions, estimating inventory, pulling historical reports, forecasting sales, and more. Overall, we're very satisfied with NetSuite as an ERP solution and recommend it to medium to large businesses.
Read full review
Usability
24SevenOffice
No answers on this topic
NetSuite
I have given this rating due to below use cases: - Order Management - Advanced Revenue Management - Invoicing - Automated Billing - Inbound and Outbound Integrations with applications such as Salesforce, Zip, Stripe, Mavenlink, Avalara, Floquast - Project management and billing - Training -Customer Support - Knowledge Article Support
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Reliability and Availability
24SevenOffice
No answers on this topic
NetSuite
It has been very reliable. I can only think of 1-2 times in 4.5 years that we have had issues getting in, and in each case were able to get back in within 1 hour. There has not been a major downtime
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Performance
24SevenOffice
No answers on this topic
NetSuite
Most of the time the performance is very good. Pages load in a few seconds; financial reports take less than 5 seconds; basic searches take a few seconds. But performance can be sporadic throughout the day and cause the run time to triple.
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Support Rating
24SevenOffice
No answers on this topic
NetSuite
The account rep changes quite often, which requires restarting. Suite Answers is a very good tool but can be hard to use for somebody who is not fully confident with Netsuite. Asking questions that are not already answered in Suite Answers can be rough. Training is readily available, but most of the time stays on the surface and doesn't answer medium to more advanced questions.
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In-Person Training
24SevenOffice
No answers on this topic
NetSuite
I had in person training for a day when first got the software. The training was good. The challenge was that there was a large gap between training and when we went live so we forgot quite a lot
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Online Training
24SevenOffice
No answers on this topic
NetSuite
Online training is quite strong. I have used for specific pieces of functionality.However it is not sufficient in all areas.
Read full review
Implementation Rating
24SevenOffice
No answers on this topic
NetSuite
I felt NetSuite Professional Services did an excellent job of guiding us in the implementation. I also felt our internal teams were a little resistant to the change and engagement of new software. Had we performed better engaging and buying into the new software, I would be able to rate the implementation better. Therefore, the lower number should not be viewed as a deficiency with the software or the professional services teams, but as an reminder of how important complete buy-in from the local users is.
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Alternatives Considered
24SevenOffice
24SevenOffice has its own pros and cons just like any other software. It is a great software for an organization to do project management or financial management. It stacks up very competitively against others and is probably in the top 3. the UI that is offered by this software surpasses all the others that I have used and/or mentioned above. It is a breeze to understand most parts of the software by yourself. I think in terms of support there could be some improvement that can be possible and will result in much better feedback from its clients. Overall I give it a great rating in terms of usability and capability to handle the majority of business management, project management, and financial management features.
Read full review
NetSuite
Well, the reason why I'm with NetSuite is because obviously it beats out those other options quite considerably. It gave us the whole ecosystem that gave us everything we needed. I didn't need a dedicated administrator whose full-time job is to deal with it like our current system would need to really be useful. I can find people or train people how to use it right away. So for us, that really beats it out compared to the Sage and QuickBooks where we were looking at it from a perspective of, yeah, we can find people who are experts in those fields. They don't scale up to the size that we need as we're going to really quickly go from R&D company into doing tens of millions of dollars a year in revenue and activities. So that's where it beats us out over say Sage or QuickBooks is it's got that complete scalability. We can go to multiple subsidiaries, foreign currency, not a problem. It's got that full functionality.
Read full review
Scalability
24SevenOffice
No answers on this topic
NetSuite
We have been able to scale our business 25X without any major overhaul with Netsuite. Its dashboard setup makes onboarding new employees very easy and allows data to be shared across multiple offices. Its cloud setup does not put any pressure on IT to scale servers or other infrastructure. We have been able to become much more efficient in all aspects of the business.
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Return on Investment
24SevenOffice
  • We were using a fairly similar program from an ROI perspective previously so I can't say it's had a big effect.
  • That said the network issues represent lost hours/money.
  • The added training is also expensive.
Read full review
NetSuite
  • Positive impact, again, it's our source of truth, so we are able to not have questions about how much money we have in the bank or do we have enough material to build this job. Being able to know those things immediately is super valuable.
  • I mean it's the grease that skids the wheels that gets us to accomplish the things that we do in our business.
Read full review
ScreenShots

NetSuite ERP Screenshots

Screenshot of one view into the most critical business processes.Screenshot of Mobile-friendly design