24SevenOffice vs. NetSuite ERP

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
24SevenOffice
Score 8.7 out of 10
N/A
24SevenOffice is a modular, all-in-one enterprise resource planning (ERP) system with integrated capabilities such as customer relationship management (CRM), financial and project management, and communication.N/A
NetSuite ERP
Score 8.1 out of 10
N/A
NetSuite is a suite of ERP and accounting modules which is sold in various editions aimed at different size customers. The multi-country, multi-currency version is an additional module called OneWorld. Netsuite is a SaaS system and is not offered in an on-premise edition.N/A
Pricing
24SevenOfficeNetSuite ERP
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
24SevenOfficeNetSuite ERP
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsUsers subscribe to NetSuite for an annual license fee. The license is made up of three main components: core platform, optional modules and the number of users. There is also a one-time implementation fee for initial setup. New modules and users and can be added as a business grows.
More Pricing Information
Community Pulse
24SevenOfficeNetSuite ERP
Considered Both Products
24SevenOffice
Chose 24SevenOffice
24SevenOffice has its own pros and cons just like any other software. It is a great software for an organization to do project management or financial management. It stacks up very competitively against others and is probably in the top 3. the UI that is offered by this …
NetSuite ERP

No answer on this topic

Top Pros
Top Cons
Features
24SevenOfficeNetSuite ERP
Payroll Management
Comparison of Payroll Management features of Product A and Product B
24SevenOffice
7.1
2 Ratings
3% below category average
NetSuite ERP
1.1
15 Ratings
148% below category average
Pay calculation6.72 Ratings1.013 Ratings
Benefit plan administration7.62 Ratings1.010 Ratings
Direct deposit files5.12 Ratings1.39 Ratings
Customization
Comparison of Customization features of Product A and Product B
24SevenOffice
7.9
2 Ratings
5% above category average
NetSuite ERP
9.2
74 Ratings
20% above category average
API for custom integration9.02 Ratings9.264 Ratings
Plug-ins6.72 Ratings9.947 Ratings
Security
Comparison of Security features of Product A and Product B
24SevenOffice
7.0
2 Ratings
17% below category average
NetSuite ERP
9.7
81 Ratings
15% above category average
Single sign-on capability6.72 Ratings9.662 Ratings
Role-based user permissions7.42 Ratings9.780 Ratings
Reporting & Analytics
Comparison of Reporting & Analytics features of Product A and Product B
24SevenOffice
6.9
2 Ratings
5% below category average
NetSuite ERP
9.9
72 Ratings
30% above category average
Dashboards6.72 Ratings9.971 Ratings
Standard reports8.02 Ratings9.970 Ratings
Custom reports5.82 Ratings9.970 Ratings
General Ledger and Configurable Accounting
Comparison of General Ledger and Configurable Accounting features of Product A and Product B
24SevenOffice
6.1
3 Ratings
22% below category average
NetSuite ERP
7.9
287 Ratings
3% above category average
Accounts payable8.03 Ratings8.2281 Ratings
Accounts receivable6.03 Ratings8.2259 Ratings
Global Financial Support6.03 Ratings9.926 Ratings
Primary and Secondary Ledgers7.03 Ratings9.928 Ratings
Journals and Reconciliations6.03 Ratings9.341 Ratings
Configurable Accounting6.03 Ratings9.935 Ratings
Standardized Processes5.03 Ratings9.937 Ratings
Inventory Management
Comparison of Inventory Management features of Product A and Product B
24SevenOffice
6.8
2 Ratings
15% below category average
NetSuite ERP
9.1
48 Ratings
14% above category average
Inventory tracking7.72 Ratings10.047 Ratings
Automatic reordering6.52 Ratings8.928 Ratings
Location management6.72 Ratings9.535 Ratings
Order Management
Comparison of Order Management features of Product A and Product B
24SevenOffice
7.6
2 Ratings
3% below category average
NetSuite ERP
9.4
230 Ratings
18% above category average
Pricing8.02 Ratings9.953 Ratings
Order entry9.02 Ratings7.9226 Ratings
Credit card processing6.52 Ratings8.937 Ratings
Cost of goods sold8.12 Ratings9.448 Ratings
Order Orchestration6.82 Ratings9.921 Ratings
Subledger and Financial Process
Comparison of Subledger and Financial Process features of Product A and Product B
24SevenOffice
7.0
3 Ratings
6% below category average
NetSuite ERP
7.9
226 Ratings
6% above category average
Billing Management7.03 Ratings8.3215 Ratings
Cash and Asset Management7.03 Ratings9.927 Ratings
Travel & Expense Management7.03 Ratings9.731 Ratings
Budgetary Control & Encumbrance Accounting5.52 Ratings8.927 Ratings
Period Close6.72 Ratings9.935 Ratings
Project Financial Management
Comparison of Project Financial Management features of Product A and Product B
24SevenOffice
7.1
2 Ratings
6% below category average
NetSuite ERP
6.6
32 Ratings
14% below category average
Budgeting and Forecasting8.42 Ratings6.026 Ratings
Project Costing6.52 Ratings6.023 Ratings
Cost Capture8.62 Ratings6.022 Ratings
Capital Project Management6.12 Ratings4.014 Ratings
Customer Contract Compliance8.62 Ratings9.913 Ratings
Project Revenue Recognition8.02 Ratings6.922 Ratings
Project Execution Management
Comparison of Project Execution Management features of Product A and Product B
24SevenOffice
7.1
2 Ratings
3% above category average
NetSuite ERP
4.1
17 Ratings
51% below category average
Project Planning and Scheduling8.32 Ratings8.914 Ratings
Task Insight for Project Managers7.42 Ratings3.311 Ratings
Project Mobile Functionality5.52 Ratings3.010 Ratings
Definable Resource Pools9.01 Ratings3.68 Ratings
Grants Management
Comparison of Grants Management features of Product A and Product B
24SevenOffice
7.1
2 Ratings
4% below category average
NetSuite ERP
3.1
12 Ratings
81% below category average
Award Lifecycle Management8.02 Ratings3.57 Ratings
Procurement
Comparison of Procurement features of Product A and Product B
24SevenOffice
6.6
2 Ratings
5% below category average
NetSuite ERP
3.3
19 Ratings
71% below category average
Bids Analyzed and Compared7.01 Ratings3.58 Ratings
Contract Authoring7.42 Ratings1.910 Ratings
Contract Repository6.42 Ratings3.58 Ratings
Requisitions-to-Purchase Orders Integrated5.52 Ratings3.613 Ratings
Supplier Management4.82 Ratings9.913 Ratings
Risk Management
Comparison of Risk Management features of Product A and Product B
24SevenOffice
6.7
2 Ratings
2% above category average
NetSuite ERP
3.1
11 Ratings
72% below category average
Risk Repository7.02 Ratings3.58 Ratings
Control Management8.02 Ratings1.911 Ratings
Control Efficiency Assessments6.72 Ratings3.57 Ratings
Issue Detection7.02 Ratings3.58 Ratings
Remediation and Certification4.82 Ratings3.58 Ratings
Logistics
Comparison of Logistics features of Product A and Product B
24SevenOffice
6.8
2 Ratings
1% above category average
NetSuite ERP
3.1
17 Ratings
74% below category average
Transportation Planning and Optimization7.42 Ratings2.89 Ratings
Transportation Execution Management7.01 Ratings2.88 Ratings
Trade and Customs Management5.22 Ratings2.88 Ratings
Fulfillment Management5.22 Ratings9.914 Ratings
Warehouse Workforce Management5.01 Ratings2.511 Ratings
Manufacturing
Comparison of Manufacturing features of Product A and Product B
24SevenOffice
6.4
2 Ratings
14% below category average
NetSuite ERP
9.4
16 Ratings
24% above category average
Production Process Design8.62 Ratings8.912 Ratings
Production Management7.72 Ratings8.914 Ratings
Configuration Management6.12 Ratings9.910 Ratings
Work Execution7.62 Ratings9.912 Ratings
Manufacturing Costs4.82 Ratings8.914 Ratings
Supply Chain
Comparison of Supply Chain features of Product A and Product B
24SevenOffice
7.6
2 Ratings
6% above category average
NetSuite ERP
8.3
149 Ratings
14% above category average
Forecasting8.01 Ratings8.817 Ratings
Inventory Planning9.02 Ratings7.5146 Ratings
Performance Monitoring7.72 Ratings8.914 Ratings
Product Lifecycle Management
Comparison of Product Lifecycle Management features of Product A and Product B
24SevenOffice
7.3
2 Ratings
1% above category average
NetSuite ERP
3.9
13 Ratings
60% below category average
Proposal Management4.52 Ratings2.610 Ratings
Product Master Data Management8.62 Ratings3.29 Ratings
Best Alternatives
24SevenOfficeNetSuite ERP
Small Businesses
Zoho One
Zoho One
Score 9.2 out of 10
Zoho One
Zoho One
Score 9.2 out of 10
Medium-sized Companies
Infor VISUAL
Infor VISUAL
Score 7.6 out of 10
Infor VISUAL
Infor VISUAL
Score 7.6 out of 10
Enterprises
SAP Business ByDesign
SAP Business ByDesign
Score 8.5 out of 10
SAP Business ByDesign
SAP Business ByDesign
Score 8.5 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
24SevenOfficeNetSuite ERP
Likelihood to Recommend
9.0
(3 ratings)
8.4
(387 ratings)
Likelihood to Renew
-
(0 ratings)
9.0
(50 ratings)
Usability
5.0
(1 ratings)
8.3
(246 ratings)
Availability
-
(0 ratings)
9.0
(16 ratings)
Performance
-
(0 ratings)
8.0
(15 ratings)
Support Rating
-
(0 ratings)
7.0
(216 ratings)
In-Person Training
-
(0 ratings)
7.3
(2 ratings)
Online Training
-
(0 ratings)
6.4
(10 ratings)
Implementation Rating
-
(0 ratings)
5.6
(17 ratings)
Configurability
-
(0 ratings)
8.7
(5 ratings)
Ease of integration
-
(0 ratings)
7.3
(3 ratings)
Product Scalability
-
(0 ratings)
9.0
(8 ratings)
Vendor post-sale
-
(0 ratings)
4.8
(2 ratings)
Vendor pre-sale
-
(0 ratings)
5.0
(1 ratings)
User Testimonials
24SevenOfficeNetSuite ERP
Likelihood to Recommend
24SevenOffice
I would say if you have a staff that's already experienced in the 24SevenOffice program that would be best. People who are brand new to it will have too much time ramping up and training. Also, you'd better have a rock-solid network infrastructure if you want success with this program. A business with less tech-savvy workers just wouldn't work.
Read full review
NetSuite
Netsuite ERP is well suited to helping facilitate a smooth procurement process, raising purchase orders and managing invoices. We use it to set up new suppliers and for global organisations with multiple cost centres, suppliers, agencies, activities etc. it is very good at managing a high volume of different suppliers and activities. It has a relatively navigable interface but could stand to be a bit more simple / modern and automated. It is quite aggressively busy on screen vs some other simplified interfaces
Read full review
Pros
24SevenOffice
  • Excellent UI that is easy to use. All features are a breeze.
  • Because of the depth at which it has data, it can be used very well.
  • Its integration with other ERP software is also possible for better analysis.
Read full review
NetSuite
  • Revenue recognition. We get information from Salesforce and we build the revenue recognition engine that I'm really pleased. We avoid a lot of manual work by doing this.
  • We send out invoices electronically from the system. We use it for the fixed asset now with the new lease opinion that we just adopted in January 2022. We leveraged technology, specifically the features in NetSuite to help us account for that.
Read full review
Cons
24SevenOffice
  • Unfortunately, usability is a major issue at times. I hear complaints about dropped network traffic, and it's not our infrastructure.
  • The interface is confusing. We have to train new employees with a lot of detailed instructions which shouldn't be necessary.
  • We have had to pay for any support on the above issues.
Read full review
NetSuite
  • Certain exports out of the system. There are some pages that you can export to Excel and some pages you can't, I don't know why. So it seems like it should be all functionalities there.
  • Some of the bank feeds have broken quite a bit and I'm not sure why. So we have to constantly go in there and readjust that on the reconciliation tab. I know that's new and robust and it's going well. It's more of taking out GL data instead of what's remaining in that account. As far as if I'm looking at a rec for a particular asset, I know there's GL data that goes through there. What I want to know is what's the balance in that account made up of as far as what's remaining there. So that's the kind of stuff I would buy with advice.
Read full review
Likelihood to Renew
24SevenOffice
No answers on this topic
NetSuite
NetSuite is able to cover all of our needs, spanning multiple departments and managerial levels. We use it daily for a multitude of functions, including creating promotions, estimating inventory, pulling historical reports, forecasting sales, and more. Overall, we're very satisfied with NetSuite as an ERP solution and recommend it to medium to large businesses.
Read full review
Usability
24SevenOffice
Reduce 50% or more of your manual work through automation. Manage your business and staff with a comprehensive and fully integrated ERP, MRP, Manufacturing, Inventory management and AI-based accounting and bookkeeping system.staff with a comprehensive and fully integrated ERP, MRP, Manufacturing, Inventory management and AI-based accounting and bookkeeping system
Read full review
NetSuite
As a user, it is a steep learning curve with little to no guidance. Oracle relies pretty much only on their massive documentation library and does very little to guide users in context. As an Administrator, it's frustrating that field naming is totally different depending on your context.
Read full review
Reliability and Availability
24SevenOffice
No answers on this topic
NetSuite
It has been very reliable. I can only think of 1-2 times in 4.5 years that we have had issues getting in, and in each case were able to get back in within 1 hour. There has not been a major downtime
Read full review
Performance
24SevenOffice
No answers on this topic
NetSuite
Most of the time the performance is very good. Pages load in a few seconds; financial reports take less than 5 seconds; basic searches take a few seconds. But performance can be sporadic throughout the day and cause the run time to triple.
Read full review
Support Rating
24SevenOffice
No answers on this topic
NetSuite
I would like to give 8 rating for NetSuite support and reason for that is below: Whenever we faced any technical or functional issues we tried to reach out to NEtSuite support but response was not immediate. We told them about the urgency of the issue but still we were not getting response on time. Then, we have to reach out to AE to get things resolved.
Read full review
In-Person Training
24SevenOffice
No answers on this topic
NetSuite
I had in person training for a day when first got the software. The training was good. The challenge was that there was a large gap between training and when we went live so we forgot quite a lot
Read full review
Online Training
24SevenOffice
No answers on this topic
NetSuite
Online training is quite strong. I have used for specific pieces of functionality.However it is not sufficient in all areas.
Read full review
Implementation Rating
24SevenOffice
No answers on this topic
NetSuite
I felt NetSuite Professional Services did an excellent job of guiding us in the implementation. I also felt our internal teams were a little resistant to the change and engagement of new software. Had we performed better engaging and buying into the new software, I would be able to rate the implementation better. Therefore, the lower number should not be viewed as a deficiency with the software or the professional services teams, but as an reminder of how important complete buy-in from the local users is.
Read full review
Alternatives Considered
24SevenOffice
24SevenOffice has its own pros and cons just like any other software. It is a great software for an organization to do project management or financial management. It stacks up very competitively against others and is probably in the top 3. the UI that is offered by this software surpasses all the others that I have used and/or mentioned above. It is a breeze to understand most parts of the software by yourself. I think in terms of support there could be some improvement that can be possible and will result in much better feedback from its clients. Overall I give it a great rating in terms of usability and capability to handle the majority of business management, project management, and financial management features.
Read full review
NetSuite
We came from an AS400 system. NetSuite is supremely advanced and more capable than our old system. We initially selected NetSuite for its reporting and analytics capabilities. From there, we looked at its automation and manufacturing capabilities. It has really outclassed our old system at every turn—it is not even close.
Read full review
Scalability
24SevenOffice
No answers on this topic
NetSuite
We have been able to scale our business 25X without any major overhaul with Netsuite. Its dashboard setup makes onboarding new employees very easy and allows data to be shared across multiple offices. Its cloud setup does not put any pressure on IT to scale servers or other infrastructure. We have been able to become much more efficient in all aspects of the business.
Read full review
Return on Investment
24SevenOffice
  • We were using a fairly similar program from an ROI perspective previously so I can't say it's had a big effect.
  • That said the network issues represent lost hours/money.
  • The added training is also expensive.
Read full review
NetSuite
  • Really it's been nothing but positive for us right now. My team is super excited to get to use it every day. They love the interface is easy to use. The fact that we've got all the security and audit logs in there gives me comfort as the senior finance person to be able to understand what's going on to track it, but it's also not bogged down in unnecessary bureaucratic processes or administrative processes. It allows our team to be very responsive and dynamic and that's great for us.
Read full review
ScreenShots

NetSuite ERP Screenshots

Screenshot of one view into the most critical business processes.Screenshot of Netsuite's mobile-friendly design