360Learning vs. SilkRoad Onboarding (RedCarpet)

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
360Learning
Score 6.8 out of 10
N/A
360Learning headquartered in Paris offers their workforce training learning management system.
$8
per month
SilkRoad Onboarding
Score 8.7 out of 10
N/A
SilkRoad Onboarding is a component of the SilkRoad Life Suite platform. It includes functionality for onboarding, including electronic offer support, retention during Mergers & Acquisitions, and offboarding personnel. It is optimized for enterprise organizations.N/A
Pricing
360LearningSilkRoad Onboarding (RedCarpet)
Editions & Modules
Team
$8
per user, per month
Business
Contact Sales
Enterprise
Contact Sales
No answers on this topic
Offerings
Pricing Offerings
360LearningSilkRoad Onboarding
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
360LearningSilkRoad Onboarding (RedCarpet)
Top Pros
Top Cons
Features
360LearningSilkRoad Onboarding (RedCarpet)
Learning Management
Comparison of Learning Management features of Product A and Product B
360Learning
8.5
20 Ratings
3% above category average
SilkRoad Onboarding (RedCarpet)
-
Ratings
Course authoring8.719 Ratings00 Ratings
Course catalog or library8.318 Ratings00 Ratings
Player/Portal8.317 Ratings00 Ratings
Learning content8.56 Ratings00 Ratings
Mobile friendly8.916 Ratings00 Ratings
Progress tracking & certifications9.118 Ratings00 Ratings
Assignments8.617 Ratings00 Ratings
Compliance management7.54 Ratings00 Ratings
Learning administration9.319 Ratings00 Ratings
Learning reporting & analytics9.019 Ratings00 Ratings
Social learning8.718 Ratings00 Ratings
Gamification7.413 Ratings00 Ratings
Single Sign On (SSO) Enabled Learning8.94 Ratings00 Ratings
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360LearningSilkRoad Onboarding (RedCarpet)
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User Ratings
360LearningSilkRoad Onboarding (RedCarpet)
Likelihood to Recommend
9.2
(20 ratings)
7.0
(18 ratings)
Likelihood to Renew
6.4
(1 ratings)
-
(0 ratings)
Usability
8.2
(4 ratings)
7.0
(3 ratings)
Availability
-
(0 ratings)
10.0
(1 ratings)
Support Rating
7.3
(1 ratings)
7.1
(4 ratings)
Implementation Rating
5.5
(1 ratings)
4.0
(1 ratings)
User Testimonials
360LearningSilkRoad Onboarding (RedCarpet)
Likelihood to Recommend
360Learning
360Learning is an ideal choice for organizations looking to decentralize their learning and development initiatives and engage internal experts. With its user-friendly course builder, the platform enables us to easily train employees throughout the organization. The Champion Solution serves as a powerful project management tool, ensuring collaboration and alignment with SMEs to create top-notch content. The transparency in 360Learning's roadmap and the excellent support from the customer success team further enhance the overall experience. By choosing 360Learning, organizations can unlock the potential of their internal experts and revolutionize their learning and development processes
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SilkRoad
I like the idea of RedCarpet. If it was fully functional for us, I really think it would be a great tool to use. However, the lack of response and the response time itself in tech support is definitely a downfall for our company
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Pros
360Learning
  • Ability to record video and screen casting through the platform.
  • Social component similar to Facebook.
  • Users can rate tasks and courses for immediate feedback about the content.
  • Exceptional customer care.
  • Easy to use for the content creators and for the end user.
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SilkRoad
  • Employee Task Management: Red Carpet provides a customized welcome portal and system for task management, based upon each employee's location, role, department, etc. It allows the organization to build chronological tasks to complete on the front end, which seamlessly flows through as each are completed.
  • Streamlined Process: During the development process, it causes the employer to re-think its current onboarding process, forms, reason and timing for completing tasks, etc. This results in not only creation of electronic forms, but also an improved overall process.
  • Monitors workflow: Through visible tasks/colors on the back end, as well as reporting features, HR administrators and Managers/Supervisors can easily see where each employee is in their new hire process. Quickly view what tasks remain incomplete, as well as if an individual/team is causing a delay in the process.
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Cons
360Learning
  • Sometimes the platform isn't as intuitive as I'd like
  • Frequent updates that can impact the guidelines we establish for our internal employees
  • Catalog access for courses is linked to programs requiring participants to retake a program instead of just replaying a singular course. This is being addressed in a future update.
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SilkRoad
  • They have made major improvements to the user interface while we have been a customer but still have some work to do in this space.
  • On the employee onboarding portal; some of the functionality could be more robust (ie: Broader Font Library; more customizable skin).
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Likelihood to Renew
360Learning
Since I started in our organization, 360Learning has evolved and keep evolving and makes the experience easier and better.
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SilkRoad
No answers on this topic
Usability
360Learning
You don't really need to be trained to use it, it's like social media. If not, there's full documentation available, it's not a steep learning curve at all. There's lots of advice about how to better use the platform too. I don't see any need for improvement here but left a 9/10 JUST in case.
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SilkRoad
It takes a lot of training and reading up on the processes in order to use it, but once you've had a lot of trial and error, you figure out the system quickly. Once you put together a user guide specific for your company's use of the product, it's easier for new employees to use RedCarpet and understand the different functions within it.
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Support Rating
360Learning
We have amazing support from the Customer Success Director.
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SilkRoad
Support is adequate. They are about the same, and the expected turn around time is acceptable in the industry standard. We have no complaints with customer support. The tracking system is good and allows for updates to issues, so there are generally no questions where the case may sit with engineering or application support.
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Implementation Rating
360Learning
I was not part of the implementation.
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SilkRoad
SilkRoad's training/demo video was viewed well prior to beginning implementation. HR Team did not remember details and the video was not sufficient enough to understand all of the features within the system in order to communicate needs to the vendor/implementation expert. Implementation should have been walked through, step by step, by the vendor and each section of their required spreadsheet and the development of the portal should have been explained in depth.
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Alternatives Considered
360Learning
We had a lot of reasons for choosing to partner with PSA for our Learn 360 platform. The others were a much larger price, were not as easy to use, were not as feature-rich, and didn't have us plugged into so many relevant titles at any time. They also didn't seem as adaptable or have an AI component built in.
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SilkRoad
We have previewed several onboarding platforms, but none has come close to the quality and flexibility of SilkRoad Onboarding (RedCarpet). Prehire task management allows each department to do what they do best to prepare for the new hire's first day. Keys, computer access, and office spaces are prepared in advance, so each new hire feels valued.
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Return on Investment
360Learning
  • We have gone from having 0 learners to having 24 actively engaged learners in a year.
  • We have put our customer service folks through customer service training and have been able to retain 2 demanding customers.
  • We have gone from having 1-2 new courses per month to having over 100 titles available on demand for our learners.
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SilkRoad
  • Positive impact to ROI, we don't have hard numbers for overall but just in time spent on chasing paperwork I would say we save a minimum of 20 minutes per new hire and we hire 600+ people/year.
  • We save an unknown amount on properly completed I9 forms since the system doesn't let you make errors that were always common on paper forms.
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ScreenShots

360Learning Screenshots

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