365Ticketing vs. Gist
365Ticketing vs. Gist
Product | Rating | Most Used By | Product Summary | Starting Price |
---|---|---|---|---|
365Ticketing | Mid-Size Companies (51-1,000 employees) | 365Ticketing is a versatile SaaS ticketing system that can be used as help desk software, issue tracking software or as incident management software. According to the vendor, key benefits include: - Automatic ticket assignment to the authorized technicians based on workload balancing - Automatic deadline calculation based on the technicians’ work schedule - Meeting SLAs due to sending alerts and notifications when deadlines are approaching - Improved communication with… | $17 user/month | |
Gist | N/A | Gist is a unified marketing, sales, and support platform. It includes live chat, a help desk, knowledge base, email marketing, marketing automation, opt-in forms, and more. | $29 per month |
365Ticketing | Gist | |||||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Editions & Modules |
|
| ||||||||||||||
Offerings |
| |||||||||||||||
Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
365Ticketing | Gist | |
---|---|---|
Top Pros |
| |
Top Cons |
|
|
365Ticketing | Gist | ||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Chat Analytics and Reports |
|
365Ticketing | Gist | |
---|---|---|
Small Businesses | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Olark Score 9.5 out of 10 |
Medium-sized Companies | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Genesys DX (discontinued) Score 10.0 out of 10 |
Enterprises | SAP Service Cloud Score 8.7 out of 10 | Genesys DX (discontinued) Score 10.0 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
365Ticketing | Gist | |
---|---|---|
Likelihood to Recommend | - (0 ratings) | 9.6 (112 ratings) |
Likelihood to Renew | - (0 ratings) | 8.2 (2 ratings) |
Usability | - (0 ratings) | 6.7 (4 ratings) |
Support Rating | - (0 ratings) | 8.6 (9 ratings) |
365Ticketing | Gist | |
---|---|---|
Likelihood to Recommend | SC Soft Pepper Solutions SRL-D No answers on this topic | Gist |
Pros | SC Soft Pepper Solutions SRL-D No answers on this topic | Gist |
Cons | SC Soft Pepper Solutions SRL-D No answers on this topic | Gist |
Likelihood to Renew | SC Soft Pepper Solutions SRL-D No answers on this topic | Gist |
Usability | SC Soft Pepper Solutions SRL-D No answers on this topic | Gist |
Support Rating | SC Soft Pepper Solutions SRL-D No answers on this topic | Gist |
Alternatives Considered | SC Soft Pepper Solutions SRL-D No answers on this topic | Gist |
Return on Investment | SC Soft Pepper Solutions SRL-D No answers on this topic | Gist |
ScreenShots | 365Ticketing Screenshots | Gist Screenshots |