What users are saying about
47 Ratings
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35 Ratings
47 Ratings
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Score 7.5 out of 100

Zoho Meeting

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35 Ratings
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Score 8.7 out of 100

Likelihood to Recommend

3CX

In many scenarios decision is driven by budget and compared to other solutions at the time of purchase [3CX] was simply the cheapest solution for what it has to offer. If you are looking for integrations, extensibility, and advanced functionalities, this might not be a solution for you. At the time of use (and this may have changed by now), there was a lack of APIs, CLI commands, and similar so nothing could be automated with the system. There are ways of importing data through CSV but automation would solve us so much time and support calls if we were able to connect with other systems.
Anonymous | TrustRadius Reviewer

Zoho Meeting

I would definitely like to say that for a team lead who sends pie charts, surveys and questions to the teams, this software would be his best choice as the analytics of this all data by Zoho Meeting is one of the best in the market.The only downside of Zoho Meeting is its webinar pricing which could be a bit tough to pay for NGO's or less earning companies.
sameer chhabra | TrustRadius Reviewer

Feature Rating Comparison

Performance & Compatibility of Online Events Software

3CX
Zoho Meeting
8.3
High quality audio
3CX
Zoho Meeting
8.5
Low bandwidth requirements
3CX
Zoho Meeting
7.6
Mobile support
3CX
Zoho Meeting
8.7

Screen Sharing

3CX
Zoho Meeting
8.9
Desktop sharing
3CX
Zoho Meeting
8.9

Online Meetings / Events

3CX
Zoho Meeting
8.5
Calendar integration
3CX
Zoho Meeting
8.3
Meeting initiation
3CX
Zoho Meeting
8.8
Record meetings / events
3CX
Zoho Meeting
8.5

Online Events Collaboration

3CX
Zoho Meeting
8.5
Live chat
3CX
Zoho Meeting
8.8
Audience polling
3CX
Zoho Meeting
8.4
Q&A
3CX
Zoho Meeting
8.3

Online Events Security

3CX
Zoho Meeting
8.7
User authentication
3CX
Zoho Meeting
8.8
Participant roles & permissions
3CX
Zoho Meeting
8.8
Confidential attendee list
3CX
Zoho Meeting
8.5

Pros

3CX

  • Simplicity: Using a single 3CX interface we can manage every phone and extension used throughout our company.
  • Flexibility: There are a wide variety of options to configure each extension and phone. Changing anything after the hardware is deployed is very easy.
  • Portability: Phones with 3CX can be easily moved or repurposed within an office or at remote locations, including users' homes. The mobile app allows users to use their office extension anywhere without exposing their cell number.
Anonymous | TrustRadius Reviewer

Zoho Meeting

  • Very very simple to use
  • Audio quality is very much clear
  • We have the recording facility with this tool, so we can record the meeting or webinar for the future purpose
  • We get the upcoming meeting and past meeting in the home page so we have less chance to miss any meeting.
  • we can share the screen and can give the control to others as well.
Mohammad Equbal | TrustRadius Reviewer

Cons

3CX

  • The set up can seem a little daunting, especially if you plan to take it on internally.
  • The apps are great, having your extension on your device is great but the desktop/windows app is a little dated, could do with an update.
Marouane Tohme | TrustRadius Reviewer

Zoho Meeting

  • Free version is not that useful, so need to use paid version only.
  • Customer support isn't available by phone, need to use docs or guides to understand the application
  • Limit on number of people attending session. This is something I face issues with lot of online meet tools.
Anonymous | TrustRadius Reviewer

Usability

3CX

3CX 8.0
Based on 1 answer
It's been doing really good job for us. Are there better PBX systems out there? For sure there are, with more features and better support. But those are way more expensive and harder to implement and maintain. This system is almost no brainier, next -> next -> next -> finish and you have installed it. With a few more configs to hook it up to your SIP or PRI lines, you are up and running! Everything is GUI based so it's easy to navigate. It have everything you need to run serious call centre so I would recommend it for anyone unless you are Fortune 500 company with billions of budget for IT, then spend the big money and go with Cisco PBX.
Anonymous | TrustRadius Reviewer

Zoho Meeting

Zoho Meeting 8.5
Based on 12 answers
Zoho Meeting is very easy to use and very effective collaborating tool. If I say about the usability, this application is highly usable because oaf it's cost effective nature, user friendly interface, empathetic customer services and amazing application features. Most importantly, it ensures data security for the company. Overall, the usability of the application is trustworthy.
Nafisha Labiba | TrustRadius Reviewer

Support Rating

3CX

3CX 4.9
Based on 5 answers
The 3CX Phone System is only a five because while they provide set-up/how-to/Q and A documents to help your district or company get started, they do not offer support for free. The documents provided, though, are good enough for you to get you up and running. We also found a good source of help through a sip trunk provider, which was a 3CX reseller provider.
Laura Steinbrink | TrustRadius Reviewer

Zoho Meeting

Zoho Meeting 8.7
Based on 12 answers
It has by far the best support ever. Support team is available 24/7. They are polite and walk you through any feature. Their team is well versed and do not bore you with auto-generated templates. Although waiting for an executive to connect is bit much during peak hours. Overall I'm very [satisfied] with their support team.
Sandeep Reyyi | TrustRadius Reviewer

Alternatives Considered

3CX

The main differences between 8x8, Inc. and 3CX is pricing and ease of use in my opinion. The 3CX system uses annual based pricing plans based on of simultaneous calls your company needs, not the number of extensions/users and offers a free plan. 8x8, Inc. charges per extension with different plans. We currently have 19 extensions so the 3CX system makes more sense for us, however, if your company only has a few extensions you may want to throughly consider both options. In my experience, it was difficult to add new extensions and phones with 8x8 because at least at that time we had 8x8 I could not add anything on the web admin. I had to call a sales rep which took a lot more time. Also, if you didn't purchase a phone and/or headset directly from 8x8 at a usually higher price than Amazon for example then you would have to spend anywhere from 30 minutes to hours on the phone with 8x8 tech support to program the phone to work with the 8x8 system so adding a new extension could turn into a long ordeal. I can easily add new extensions on 3CX directly in the web cpanel. Granted, if you are actually adding a new phone number you would need to purchase that number from a company like ATT first before adding it to 3CX. The difference between a phone number and an extension would be a phone number allows a customer to call in directly using that number. The extension would require the customer to call the main business number then be transferred to the extension. 3CX provides a list of supported phone models on their website
Anonymous | TrustRadius Reviewer

Zoho Meeting

I think Zoho Meeting is lacking so many features when compared with other products. Most importantly they have to work on audio video quality and increasing room capacity. If we compare this with Zoom, they offers meetings up to 100 participants with their free package including unlimited one-on-one meetings. So, if Zoho Meeting wants to compete with others, they have to come up with a better solution.
Damindu Weerasooriya | TrustRadius Reviewer

Return on Investment

3CX

  • 3CX has a lot to offer for a very low cost as its business model is based on simultaneous calls and not per device. It's very cost effective and very affordable.
  • As the 3CX server does not require a high-performance server to run, with the Public Cloud option, it might allow even further savings.
Artur Bittencourt | TrustRadius Reviewer

Zoho Meeting

  • It has fulfilled all the work from home needs in COVID these days.
  • It improves productivity and helps to get tasks easily done with the proper notification system.
  • People in the company easily learned to install and operate this application in just a few days and it is very simply designed.
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

3CX

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

3CX Editions & Modules

Edition
StandardFree
Pro1.082
Enterprise1.312
  1. per user/per month
Additional Pricing Details
Price displayed is based on 25 users. 3CX pricing is based on the number of simultaneous calls your business requires or in other words, how many calls your system needs to support at once. Unlike other PBX vendors there is no per extension cost.

Zoho Meeting

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Zoho Meeting Editions & Modules

Edition
Webinar -25$191
MEETING - 25$62
MEETING - 10$32
MEETING - 50$92
MEETING-100$122
Webinar - 50$293
Webinar - 100$393
Webinar - 250$793
Webinar - 500$1253
Webinar - 1000$2003
  1. per Organizer per month
  2. per host per month
  3. per Organizer per month
Additional Pricing Details
You can also get the toll-free add-on at $20/month and additional storage space for 200 sessions recording at $20/month for your organization.

Rating Summary

Likelihood to Recommend

3CX
7.4
Zoho Meeting
8.3

Usability

3CX
8.0
Zoho Meeting
8.5

Support Rating

3CX
4.9
Zoho Meeting
8.7

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