What users are saying about
56 Ratings
Top Rated
37 Ratings
56 Ratings
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Score 7.8 out of 100
Top Rated
37 Ratings
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Score 9 out of 100

Feature Set Ratings

    Performance & Compatibility of Online Events Software

    3CX

    Feature Set Not Supported
    N/A
    8.3

    Zoho Meeting

    83%
    Zoho Meeting ranks higher in 3/3 features

    High quality audio

    N/A
    0 Ratings
    8.5
    85%
    11 Ratings

    Low bandwidth requirements

    N/A
    0 Ratings
    7.7
    77%
    11 Ratings

    Mobile support

    N/A
    0 Ratings
    8.6
    86%
    11 Ratings

    Screen Sharing

    3CX

    Feature Set Not Supported
    N/A
    8.8

    Zoho Meeting

    88%
    Zoho Meeting ranks higher in 1/1 features

    Desktop sharing

    N/A
    0 Ratings
    8.8
    88%
    11 Ratings

    Online Meetings / Events

    3CX

    Feature Set Not Supported
    N/A
    8.8

    Zoho Meeting

    88%
    Zoho Meeting ranks higher in 3/3 features

    Calendar integration

    N/A
    0 Ratings
    8.7
    87%
    11 Ratings

    Meeting initiation

    N/A
    0 Ratings
    8.9
    89%
    11 Ratings

    Record meetings / events

    N/A
    0 Ratings
    8.8
    88%
    11 Ratings

    Online Events Collaboration

    3CX

    Feature Set Not Supported
    N/A
    8.6

    Zoho Meeting

    86%
    Zoho Meeting ranks higher in 3/3 features

    Live chat

    N/A
    0 Ratings
    8.6
    86%
    9 Ratings

    Audience polling

    N/A
    0 Ratings
    8.6
    86%
    10 Ratings

    Q&A

    N/A
    0 Ratings
    8.6
    86%
    9 Ratings

    Online Events Security

    3CX

    Feature Set Not Supported
    N/A
    8.8

    Zoho Meeting

    88%
    Zoho Meeting ranks higher in 3/3 features

    User authentication

    N/A
    0 Ratings
    8.8
    88%
    9 Ratings

    Participant roles & permissions

    N/A
    0 Ratings
    8.8
    88%
    10 Ratings

    Confidential attendee list

    N/A
    0 Ratings
    8.9
    89%
    9 Ratings

    Attribute Ratings

    • Zoho Meeting is rated higher in 2 areas: Likelihood to Recommend, Support Rating

    Likelihood to Recommend

    7.1

    3CX

    71%
    14 Ratings
    8.6

    Zoho Meeting

    86%
    11 Ratings

    Usability

    3CX

    N/A
    0 Ratings
    8.5

    Zoho Meeting

    85%
    11 Ratings

    Support Rating

    5.4

    3CX

    54%
    4 Ratings
    8.7

    Zoho Meeting

    87%
    11 Ratings

    Contract Terms and Pricing Model

    3CX

    N/A
    0 Ratings
    9.1

    Zoho Meeting

    91%
    1 Rating

    Likelihood to Recommend

    3CX

    In many scenarios decision is driven by budget and compared to other solutions at the time of purchase [3CX] was simply the cheapest solution for what it has to offer. If you are looking for integrations, extensibility, and advanced functionalities, this might not be a solution for you. At the time of use (and this may have changed by now), there was a lack of APIs, CLI commands, and similar so nothing could be automated with the system. There are ways of importing data through CSV but automation would solve us so much time and support calls if we were able to connect with other systems.
    Read full review

    Zoho Corporation

    Anyone who needs assistance with a work-related issue can take advantage of this service. Because of this, the entire company benefits from increased effectiveness, openness, and output in all areas. Sharing a computer's screen has been an enormous help. Stability issues increase when a major meeting occurs. Make sure you buy the paid version because you won't find a good free version.
    Read full review

    Pros

    3CX

    • Simplicity: Using a single 3CX interface we can manage every phone and extension used throughout our company.
    • Flexibility: There are a wide variety of options to configure each extension and phone. Changing anything after the hardware is deployed is very easy.
    • Portability: Phones with 3CX can be easily moved or repurposed within an office or at remote locations, including users' homes. The mobile app allows users to use their office extension anywhere without exposing their cell number.
    Read full review

    Zoho Corporation

    • Embed meeting link feature- The feature is unique to Zoho Meeting and helps attach meeting link to website, thus anyone accessing [the] website can join the meeting with just one click of a button.
    • Surveys and questions are prepared pretty seamlessly in Zoho Meeting as compared to other video conferencing applications.
    • As mentioned earlier, webinar analytics i.e. the way all the questions and surveys data is presented in .csv file is very easy to understand and helps the team lead a lot in understanding and getting to know the team better.
    Read full review

    Cons

    3CX

    • I would like to be able to see direct-dial numbers on the handsets. Currently that is not possible but that would be a nice feature.
    • You need an SBC per location, which can be a point of failure.
    • You also need a server that might get disconnected, which is another point of failure.
    Read full review

    Zoho Corporation

    • It's interface is not that attractive.
    • We need a good bandwidth for this tool to use.
    • Since, we get the 14 days trial only so you need to pay for this app .
    • They charges as per the user and joinee.
    Read full review

    Pricing Details

    3CX

    Starting Price

    $0

    Editions & Modules

    3CX editions and modules pricing
    EditionModules
    StandardFree1
    Pro1.082
    Enterprise1.313

    Footnotes

    1. none
    2. per user/per month
    3. per user/per month

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    Optional

    Additional Details

    Price displayed is based on 25 users. 3CX pricing is based on the number of simultaneous calls your business requires or in other words, how many calls your system needs to support at once. Unlike other PBX vendors there is no per extension cost.

    Zoho Meeting

    Starting Price

    $3 per month

    Editions & Modules

    Zoho Meeting editions and modules pricing
    EditionModules
    Webinar -25191
    MEETING - 250182
    MEETING - 1033
    MEETING - 5094
    MEETING-100125
    Webinar - 50296
    Webinar - 100397
    Webinar - 250798
    Webinar - 5001259
    Webinar - 100020010

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    You can also get the toll-free add-on at $20/month and additional storage space for 200 sessions recording at $20/month for your organization.

    Usability

    3CX

    No answers on this topic

    Zoho Corporation

    Zoho Meeting is very easy to use and very effective collaborating tool. If I say about the usability, this application is highly usable because oaf it's cost effective nature, user friendly interface, empathetic customer services and amazing application features. Most importantly, it ensures data security for the company. Overall, the usability of the application is trustworthy.
    Read full review

    Support Rating

    3CX

    The 3CX Phone System is only a five because while they provide set-up/how-to/Q and A documents to help your district or company get started, they do not offer support for free. The documents provided, though, are good enough for you to get you up and running. We also found a good source of help through a sip trunk provider, which was a 3CX reseller provider.
    Read full review

    Zoho Corporation

    Zoho Meeting's support team was always good their response time. Many of their customers come to them with a complete lack of knowledge and I think they're well aware of that. they were friendly and knowledgeable so it was always a good experience contacting them. but I think it's better if they can open a hotline for their paying customers
    Read full review

    Alternatives Considered

    3CX

    The main differences between 8x8, Inc. and 3CX is pricing and ease of use in my opinion. The 3CX system uses annual based pricing plans based on of simultaneous calls your company needs, not the number of extensions/users and offers a free plan. 8x8, Inc. charges per extension with different plans. We currently have 19 extensions so the 3CX system makes more sense for us, however, if your company only has a few extensions you may want to throughly consider both options. In my experience, it was difficult to add new extensions and phones with 8x8 because at least at that time we had 8x8 I could not add anything on the web admin. I had to call a sales rep which took a lot more time. Also, if you didn't purchase a phone and/or headset directly from 8x8 at a usually higher price than Amazon for example then you would have to spend anywhere from 30 minutes to hours on the phone with 8x8 tech support to program the phone to work with the 8x8 system so adding a new extension could turn into a long ordeal. I can easily add new extensions on 3CX directly in the web cpanel. Granted, if you are actually adding a new phone number you would need to purchase that number from a company like ATT first before adding it to 3CX. The difference between a phone number and an extension would be a phone number allows a customer to call in directly using that number. The extension would require the customer to call the main business number then be transferred to the extension. 3CX provides a list of supported phone models on their website
    Read full review

    Zoho Corporation

    Zoho Meeting is very affordable and it suits better for the small business like ours. In addition to these, it offers the same features Microsoft Teams does. It has better adaptability compared to teams both in desktop and mobile applications. Moreover, it ensures data security as they do not rely on 3rd party
    Read full review

    Contract Terms and Pricing Model

    3CX

    No answers on this topic

    Zoho Corporation

    No, it's an amazing solution for the cost.
    Read full review

    Return on Investment

    3CX

    • 3CX has a lot to offer for a very low cost as its business model is based on simultaneous calls and not per device. It's very cost effective and very affordable.
    • As the 3CX server does not require a high-performance server to run, with the Public Cloud option, it might allow even further savings.
    Read full review

    Zoho Corporation

    • It is a handy tool for online sessions, and it has become convenient in this uncertain period across the world.
    • Using the proper notification system has helped us increase the number of mentorship and speaker sessions and the productivity of our staff.
    • This application is designed to be easily installed and operated by anyone in the company. For business meetings, it has been a big help as well.
    Read full review

    Screenshots

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