Next-Generation Enterprise Service Management Built for the world’s most demanding enterprises. 4me® combines ITSM with ESM and SIAM capabilities making it possible for all internal departments, such as IT, HR and Facilities, to work seamlessly with each other, as well as with external managed service providers. The vendor describes…
$0
per user per month
Notion
Score 8.7 out of 10
N/A
Notion aims to present users with an all-in-one workspace — for notes, tasks, wikis, and databases, from Notion Labs in San Francisco.
$5
per month per user
Pricing
4me.com
Notion
Editions & Modules
4me.com Freemium
$0
per user per month
4me Premium
on Request
per month per user
Free
$0
Plus
$12
per month per user
Business
$24
per month per user
Enterprise
Custom Pricing
Offerings
Pricing Offerings
4me.com
Notion
Free Trial
Yes
Yes
Free/Freemium Version
No
Yes
Premium Consulting/Integration Services
Yes
No
Entry-level Setup Fee
Optional
No setup fee
Additional Details
—
A discount is offered for annual billing.
More Pricing Information
Community Pulse
4me.com
Notion
Features
4me.com
Notion
Incident and problem management
Comparison of Incident and problem management features of Product A and Product B
4me.com
8.7
1 Ratings
5% above category average
Notion
-
Ratings
Organize and prioritize service tickets
10.01 Ratings
00 Ratings
Expert directory
9.01 Ratings
00 Ratings
Service restoration
6.01 Ratings
00 Ratings
Self-service tools
10.01 Ratings
00 Ratings
Subscription-based notifications
9.01 Ratings
00 Ratings
ITSM collaboration and documentation
10.01 Ratings
00 Ratings
ITSM reports and dashboards
7.01 Ratings
00 Ratings
ITSM asset management
Comparison of ITSM asset management features of Product A and Product B
4me.com
8.3
1 Ratings
0% above category average
Notion
-
Ratings
Configuration mangement
8.01 Ratings
00 Ratings
Asset management dashboard
10.01 Ratings
00 Ratings
Policy and contract enforcement
7.01 Ratings
00 Ratings
Change management
Comparison of Change management features of Product A and Product B
4me.com
10.0
1 Ratings
15% above category average
Notion
-
Ratings
Change requests repository
10.01 Ratings
00 Ratings
Change calendar
10.01 Ratings
00 Ratings
Service-level management
10.01 Ratings
00 Ratings
Project Management
Comparison of Project Management features of Product A and Product B
4me.com
-
Ratings
Notion
7.3
79 Ratings
6% below category average
Task Management
00 Ratings
8.174 Ratings
Gantt Charts
00 Ratings
6.846 Ratings
Scheduling
00 Ratings
6.957 Ratings
Workflow Automation
00 Ratings
6.455 Ratings
Mobile Access
00 Ratings
7.372 Ratings
Search
00 Ratings
8.075 Ratings
Visual planning tools
00 Ratings
7.868 Ratings
Communication
Comparison of Communication features of Product A and Product B
4me.com
-
Ratings
Notion
7.8
76 Ratings
3% below category average
Chat
00 Ratings
6.229 Ratings
Notifications
00 Ratings
7.568 Ratings
Discussions
00 Ratings
7.349 Ratings
Surveys
00 Ratings
6.720 Ratings
Internal knowledgebase
00 Ratings
8.869 Ratings
Integrates with Gmail and Google Hangouts
00 Ratings
8.98 Ratings
Integrates with Outlook
00 Ratings
9.02 Ratings
File Sharing & Management
Comparison of File Sharing & Management features of Product A and Product B
Great visibility of asset assignment to user but not so good if you track also assignment of user rights through CI for users. It would be nice if you can group types of assets/configuration items to user not to show everything mixed up. There is great options to adopt product to your particular needs, there are options for adding some special fields in process automation to help to have tailored process from enduser fill in forms to complex workflow which utilises various specialists
If you want a customizable solution that can be adapted for just about any scenario, I recommend using Notion. If you need a solution that's easy to share with people outside your organization, Notion is great and allows individual or team permission-setting. If you want a turnkey solution, Notion might not be the best since it requires a fair bit of set-up. There are templates that can be purchased to handle this, but I haven't found them very helpful.
It is easy to do first deployment in wrong direction - maybe there should be better guidance how to setup services/service instances to properly work at the end.
Reporting is based on predefined templates - to get most of them you have to properly implement services in IT - it is not an easy process
Integration with O365 for out of office would be helpfull
I use Notion on my personal tablet, and unlike on the computer, I have a lot of difficulty editing backgrounds, GIFs, and page dividers. It's not as user-friendly, and often the elements end up cut off or misaligned, which is frustrating.
While the current calendar feature is helpful, I'd love to see more customization options. The Google Calendar style isn't always ideal, especially for tasks without specific times or for ongoing projects that require daily maintenance.
It would be fantastic to have more flexibility in customizing Notion pages. For example, I'd love to create planners with the freedom to add illustration boxes, stickers, or GIFs without being restricted to a fixed layout.
Tool has built-in automation module which helps to more precisely define user requests or workflow condition. This from one hand gives end-user easy and understandable forms to fill in, and from other had it ensure all needed information has been fulfilled for further steps in workflow. Once you follow service principle which is base for that tool it will help you to track in detail your business and your partners
Very easy to use (I learned how to use everything on my own) and I was able to set up an entire ecosystem without any courses or other tools. I often say that Notion is like Lego for adults, because there we can use all the available tools to create a multitude of things, from funnels to projects with calculated deadlines and tags.
The company uses both Notion and Trello within the company. Notion is more for North America employees while Trello is used between Operation team overseas and in North America. Sometimes it's a preference of how the tools look like for project management. I would say both Notion and Trello are nice tools and serves our needs.
As we are finance institution we are strictly regulated so this product helps us in many fields to satisfy regulatory requests through easy workflow management setup.
Product is easy to implement, easy to adopt so we use it in different segments of business (central purchase department, security office, IT department) for tracking and standardising various processes in each niche.