What users are saying about
10 Ratings
9 Ratings
10 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 9.1 out of 100
9 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.6 out of 100

Attribute Ratings

  • 7shifts is rated higher in 1 area: Likelihood to Recommend
  • 7shifts and OnShift are tied in 1 area: Support Rating

Likelihood to Recommend

10.0

7shifts

100%
6 Ratings
8.8

OnShift

88%
5 Ratings

Support Rating

10.0

7shifts

100%
7 Ratings
10.0

OnShift

100%
2 Ratings

Likelihood to Recommend

7shifts

7Shifts is ideal for a broad number of restaurant clients, whether it is a single unit, independent location or multi-unit, multi-jurisdiction group like ours. Pricing is very reasonable, and as mentioned earlier, a lightweight and intuitive platform makes it easy to implement and maintain, and scalable for growth
Read full review

OnShift

OnShift is power full one to provide and calculate and analyze the data of the head account of the organization easily and fast and payroll and also absenteeism and adherence and attendance for the agents and anyone else in the organization and major the average performance of the agents as they doing and talking and ending time in chat as the AHT easily and communication method also.
Read full review

Pros

7shifts

  • Staff can easily access fellow team members' contact info (phone & email).
  • Staff can easily enter availability or time off.
  • Managers have a log book to share issues or updates from the days’ shift so quick action can be completed easily if needed.
  • Being able to communicate with managers only, with a specific department, or with the entire staff easily is very helpful.
Read full review

OnShift

  • Scheduling - ease of creating, managing, modifying schedules.
  • PBJ (Payroll-Based Journal) - easy to enter numbers, download CVS file and upload to CMS.
  • Communicate to employees regarding open shifts, share open shifts with staff.
  • Send mass texts to employees as needed.
Read full review

Cons

7shifts

  • When creating schedules I wish there was a way to remember the last schedule you were on instead of ordering them in alphabetical order.
  • When working on a schedule, again when you revisit it, it alphabetizes the employees instead of keeping them in the order you add them. This is pertinent for our business because we're reservation-based and work off of a rotating schedule where the lowest ones are called off if there are not enough reservations.
Read full review

OnShift

  • Problems with app permission
  • Could be more robust
Read full review

Pricing Details

7shifts

Starting Price

$0

Editions & Modules

7shifts editions and modules pricing
EditionModules
Free$0.001
Appetizer$19.992
Entree$43.993
The Works$74.974
GourmetContact sales team5

Footnotes

  1. none
  2. per location/per month
  3. per location/per month
  4. per location/per month
  5. none

Offerings

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services

Entry-level set up fee?

No setup fee

Additional Details

OnShift

Starting Price

Editions & Modules

OnShift editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Support Rating

    7shifts

    I would say everyone at our store really appreciates the fact that we have 7shifts. We would be lost with out it. It would be hard to find anyone that does not support the software.
    Read full review

    OnShift

    OnShift account managers consistently respond to emails in less than one business day and are able to address issues very quickly when they occur. Very responsive. This is critical considering integration with the payroll system (ADP).
    Read full review

    Alternatives Considered

    7shifts

    For me, 7Shifts has the same amount of functionality, but for a much better price. The app functionality of 7shifts was easier to navigate and allowed me to do more than HotSchedules. I've recommended it to several other local businesses who have implemented it as well and had great luck.
    Read full review

    OnShift

    Overall the UI on OnShift its a great advantage as it will make everything more easier, since basic information to specific details on orders or events. While its only visual the design has a sooting effect as is not annoying while not being so simple, it can help to make feel the users that they are using modern tools for the job.
    Read full review

    Return on Investment

    7shifts

    • Positive: Less call outs/ and missed communication due to internal conversations that were never communicated. For example, employees tell manager A they are not coming but Manager A does not tell manage B and C.
    • Positive: Manager log book has helped multiple departments stay in touch and on the pulse of the floor operation. Departments like HR, events, reservations, AP/ AR, etc. are not empowered to be more proactive
    • Labor and sales are tracked and can be forecasted which has helps us schedule SMARTER
    Read full review

    OnShift

    • Major the performance of the agents.
    • Easily communicating with employees regarding open shifts
    • Calculating the payroll of every one of the organization
    Read full review

    Add comparison