TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    7shifts

    Score9.5 out of 10
    N/A7shifts is a restaurant workforce and scheduling management application, which also features collaboration features, from the Canadian company of the same name.

    $0

    Workmate

    Score8 out of 10
    Mid-Size Companies (51-1,000 employees)
    Workmate provides businesses an automated workforce management solution, with an integrated network of blue-collar workers on a data-driven hiring platform. Workmate aims to provide businesses with visibility into their entire workforce through automating hiring, onboarding, scheduling, attendance, and performance reporting processes in one seamless system, while leveraging a qualified network of 50,000+ pre-vetted workers to support recruitment needs. Using real-time performance data, Workmate…N/A
    Pricing
    7shiftsWorkmate
    Editions & Modules
    Free
    $0.00
    Appetizer
    $19.99
    per location/per month
    Entree
    $43.99
    per location/per month
    The Works
    $74.97
    per location/per month
    Gourmet
    Contact sales team
    No answers on this topic
    Offerings
    Pricing Offerings
    7shiftsWorkmate
    Free Trial
    YesNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Best Alternatives
    7shiftsWorkmate
    Small Businesses
    When I Work
    Score6.5 out of 10
    Deputy
    Score8.6 out of 10
    Medium-sized Companies
    When I Work
    Score6.5 out of 10
    Harri
    Score6 out of 10
    Enterprises
    No answers on this topic
    Enterprise eTIME, by ADP (discontinued)
    Score10 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    7shiftsWorkmate
    Likelihood to Recommend
    10.0
    (6 ratings)
    8.3
    (3 ratings)
    Support Rating
    10.0
    (4 ratings)
    -
    (0 ratings)
    Online Training
    -
    (0 ratings)
    8.0
    (1 ratings)
    User Testimonials
    7shiftsWorkmate
    Likelihood to Recommend
    7shifts
    7Shifts is ideal for a broad number of restaurant clients, whether it is a single unit, independent location or multi-unit, multi-jurisdiction group like ours. Pricing is very reasonable, and as mentioned earlier, a lightweight and intuitive platform makes it easy to implement and maintain, and scalable for growth
    Incentivized
    Read full review
    Workmate
    As a supervisor this software is a big help for us to be able to make a proper tracking of our task force, without interfering or being over the shoulder, the variety of options available is great, while I had no full control of the software by company regulations I was able to use it in specific for the managing of the shifts and performance of our teams.
    Incentivized
    Read full review
    Pros
    7shifts
    • Staff can easily access fellow team members' contact info (phone & email).
    • Staff can easily enter availability or time off.
    • Managers have a log book to share issues or updates from the days’ shift so quick action can be completed easily if needed.
    • Being able to communicate with managers only, with a specific department, or with the entire staff easily is very helpful.
    Incentivized
    Read full review
    Workmate
    • The employee time tracking function has allowed us to minimize and even avoid payroll errors.
    • We also find the tracking of vacations and absences great, so we can easily find replacements for those jobs.
    • Payroll management is very good, it helped us to keep control of finances and to have everything in order with the administrative department.
    Incentivized
    Read full review
    Cons
    7shifts
    • When creating schedules I wish there was a way to remember the last schedule you were on instead of ordering them in alphabetical order.
    • When working on a schedule, again when you revisit it, it alphabetizes the employees instead of keeping them in the order you add them. This is pertinent for our business because we're reservation-based and work off of a rotating schedule where the lowest ones are called off if there are not enough reservations.
    Incentivized
    Read full review
    Workmate
    • Customer Support team.
    • Schedule Management.
    • UI modelling.
    Incentivized
    Read full review
    Support Rating
    7shifts
    I would say everyone at our store really appreciates the fact that we have 7shifts. We would be lost with out it. It would be hard to find anyone that does not support the software.
    Incentivized
    Read full review
    Workmate
    No answers on this topic
    Online Training
    7shifts
    No answers on this topic
    Workmate
    The training came from one of our associates it was not directly from a Workmate employee, however, it was good enough to let us understand it, and the person who gave us the training was open to ask questions even after the training ended, however as it was really easy to use, we only contacted him for small details.
    Incentivized
    Read full review
    Alternatives Considered
    7shifts
    For me, 7Shifts has the same amount of functionality, but for a much better price. The app functionality of 7shifts was easier to navigate and allowed me to do more than HotSchedules. I've recommended it to several other local businesses who have implemented it as well and had great luck.
    Incentivized
    Read full review
    Workmate
    It was not my decision to use it, it was the software available for that current campaign in the company, being honest while both of them are excellent to work with, the design in OnShift is more user friendly, most of my colleagues were in agreement with that, as for Workmate, it was really helpful but some times we were confused by the user interface, it wasn't very negative but it really gets on your nerves.
    Incentivized
    Read full review
    Return on Investment
    7shifts
    • Positive: Less call outs/ and missed communication due to internal conversations that were never communicated. For example, employees tell manager A they are not coming but Manager A does not tell manage B and C.
    • Positive: Manager log book has helped multiple departments stay in touch and on the pulse of the floor operation. Departments like HR, events, reservations, AP/ AR, etc. are not empowered to be more proactive
    • Labor and sales are tracked and can be forecasted which has helps us schedule SMARTER
    Incentivized
    Read full review
    Workmate
    • The learning curve is a bit slow at the beginning and we needed some time and several weeks to adapt to the system.
    • We have also had to use external technical support because we have had no response from Workmate technical support.
    • It has made it easier for us in the HR department, which means faster work in less time.
    Incentivized
    Read full review
    ScreenShots

    Workmate Screenshots

    Screenshot of Smart Scheduling - Shift ManagementScreenshot of Time & Attendance Tracking via QR Clock-InScreenshot of Fully integrated Supervisor & Worker mobile appsScreenshot of Real-time workforce analytics: track expenses, fulfillment and performance dataScreenshot of Access a network of 50,000+ pre-vetted workers, AI-matched to your needsScreenshot of Automated Workforce Management Platform