7shifts vs. Workmate

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
7shifts
Score 9.0 out of 10
N/A
7shifts is a restaurant workforce and scheduling management application, which also features collaboration features, from the Canadian company of the same name.
$0
Workmate
Score 7.9 out of 10
Mid-Size Companies (51-1,000 employees)
Workmate provides businesses an automated workforce management solution, with an integrated network of blue-collar workers on a data-driven hiring platform. Workmate aims to provide businesses with visibility into their entire workforce through automating hiring, onboarding, scheduling, attendance, and performance reporting processes in one seamless system, while leveraging a qualified network of 50,000+ pre-vetted workers to support recruitment needs. Using real-time performance data, Workmate…N/A
Pricing
7shiftsWorkmate
Editions & Modules
Free
$0.00
Appetizer
$19.99
per location/per month
Entree
$43.99
per location/per month
The Works
$74.97
per location/per month
Gourmet
Contact sales team
No answers on this topic
Offerings
Pricing Offerings
7shiftsWorkmate
Free Trial
YesNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Best Alternatives
7shiftsWorkmate
Small Businesses
PowerDMS by NEOGOV
PowerDMS by NEOGOV
Score 9.6 out of 10
When I Work
When I Work
Score 8.9 out of 10
Medium-sized Companies
PowerDMS by NEOGOV
PowerDMS by NEOGOV
Score 9.6 out of 10
Paypro Workforce Management
Paypro Workforce Management
Score 9.5 out of 10
Enterprises
UKG Pro
UKG Pro
Score 8.0 out of 10
Calabrio Teleopti WFM
Calabrio Teleopti WFM
Score 7.8 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
7shiftsWorkmate
Likelihood to Recommend
10.0
(6 ratings)
8.3
(3 ratings)
Support Rating
10.0
(4 ratings)
-
(0 ratings)
Online Training
-
(0 ratings)
8.0
(1 ratings)
User Testimonials
7shiftsWorkmate
Likelihood to Recommend
7shifts
7Shifts is ideal for a broad number of restaurant clients, whether it is a single unit, independent location or multi-unit, multi-jurisdiction group like ours. Pricing is very reasonable, and as mentioned earlier, a lightweight and intuitive platform makes it easy to implement and maintain, and scalable for growth
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Workmate
As a supervisor this software is a big help for us to be able to make a proper tracking of our task force, without interfering or being over the shoulder, the variety of options available is great, while I had no full control of the software by company regulations I was able to use it in specific for the managing of the shifts and performance of our teams.
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Pros
7shifts
  • Staff can easily access fellow team members' contact info (phone & email).
  • Staff can easily enter availability or time off.
  • Managers have a log book to share issues or updates from the days’ shift so quick action can be completed easily if needed.
  • Being able to communicate with managers only, with a specific department, or with the entire staff easily is very helpful.
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Workmate
  • The employee time tracking function has allowed us to minimize and even avoid payroll errors.
  • We also find the tracking of vacations and absences great, so we can easily find replacements for those jobs.
  • Payroll management is very good, it helped us to keep control of finances and to have everything in order with the administrative department.
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Cons
7shifts
  • When creating schedules I wish there was a way to remember the last schedule you were on instead of ordering them in alphabetical order.
  • When working on a schedule, again when you revisit it, it alphabetizes the employees instead of keeping them in the order you add them. This is pertinent for our business because we're reservation-based and work off of a rotating schedule where the lowest ones are called off if there are not enough reservations.
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Workmate
  • Customer Support team.
  • Schedule Management.
  • UI modelling.
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Support Rating
7shifts
I would say everyone at our store really appreciates the fact that we have 7shifts. We would be lost with out it. It would be hard to find anyone that does not support the software.
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Workmate
No answers on this topic
Online Training
7shifts
No answers on this topic
Workmate
The training came from one of our associates it was not directly from a Workmate employee, however, it was good enough to let us understand it, and the person who gave us the training was open to ask questions even after the training ended, however as it was really easy to use, we only contacted him for small details.
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Alternatives Considered
7shifts
For me, 7Shifts has the same amount of functionality, but for a much better price. The app functionality of 7shifts was easier to navigate and allowed me to do more than HotSchedules. I've recommended it to several other local businesses who have implemented it as well and had great luck.
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Workmate
It was not my decision to use it, it was the software available for that current campaign in the company, being honest while both of them are excellent to work with, the design in OnShift is more user friendly, most of my colleagues were in agreement with that, as for Workmate, it was really helpful but some times we were confused by the user interface, it wasn't very negative but it really gets on your nerves.
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Return on Investment
7shifts
  • Positive: Less call outs/ and missed communication due to internal conversations that were never communicated. For example, employees tell manager A they are not coming but Manager A does not tell manage B and C.
  • Positive: Manager log book has helped multiple departments stay in touch and on the pulse of the floor operation. Departments like HR, events, reservations, AP/ AR, etc. are not empowered to be more proactive
  • Labor and sales are tracked and can be forecasted which has helps us schedule SMARTER
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Workmate
  • The learning curve is a bit slow at the beginning and we needed some time and several weeks to adapt to the system.
  • We have also had to use external technical support because we have had no response from Workmate technical support.
  • It has made it easier for us in the HR department, which means faster work in less time.
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ScreenShots

Workmate Screenshots

Screenshot of Smart Scheduling - Shift ManagementScreenshot of Time & Attendance Tracking via QR Clock-InScreenshot of Fully integrated Supervisor & Worker mobile appsScreenshot of Real-time workforce analytics: track expenses, fulfillment and performance dataScreenshot of Access a network of 50,000+ pre-vetted workers, AI-matched to your needsScreenshot of Automated Workforce Management Platform