8x8 Express (discontinued) vs. 8x8 Meet (discontinued)

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
8x8 Express (discontinued)
Score 7.1 out of 10
N/A
8x8 Express was a cloud-based phone system that included unlimited calling within the U.S and Canada, HD video conferencing, business SMS and team chat, pre-configured. As of March 2023 8x8 Express is end of sale and no longer available.N/A
8x8 Meet (discontinued)
Score 7.9 out of 10
N/A
8x8 Meet was offered as a simple-to-use video conferencing and collaboration solution for businesses, that unlimited meetings and minutes. Meet has been discontinued, and is no longer available as a standalone conference solution.N/A
Pricing
8x8 Express (discontinued)8x8 Meet (discontinued)
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
8x8 Express (discontinued)8x8 Meet (discontinued)
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
8x8 Express (discontinued)8x8 Meet (discontinued)
Top Pros
Top Cons
Features
8x8 Express (discontinued)8x8 Meet (discontinued)
Performance & Compatibility of Online Events Software
Comparison of Performance & Compatibility of Online Events Software features of Product A and Product B
8x8 Express (discontinued)
8.0
6 Ratings
1% below category average
8x8 Meet (discontinued)
-
Ratings
High quality audio8.06 Ratings00 Ratings
High quality video8.03 Ratings00 Ratings
Screen Sharing
Comparison of Screen Sharing features of Product A and Product B
8x8 Express (discontinued)
8.5
2 Ratings
5% above category average
8x8 Meet (discontinued)
-
Ratings
Desktop sharing8.52 Ratings00 Ratings
Online Meetings / Events
Comparison of Online Meetings / Events features of Product A and Product B
8x8 Express (discontinued)
8.7
2 Ratings
8% above category average
8x8 Meet (discontinued)
-
Ratings
Calendar integration9.02 Ratings00 Ratings
Meeting initiation7.92 Ratings00 Ratings
Record meetings / events9.02 Ratings00 Ratings
Online Events Collaboration
Comparison of Online Events Collaboration features of Product A and Product B
8x8 Express (discontinued)
8.5
2 Ratings
8% above category average
8x8 Meet (discontinued)
-
Ratings
Live chat8.52 Ratings00 Ratings
Online Events Security
Comparison of Online Events Security features of Product A and Product B
8x8 Express (discontinued)
9.3
5 Ratings
23% above category average
8x8 Meet (discontinued)
-
Ratings
User authentication9.05 Ratings00 Ratings
Participant roles & permissions9.54 Ratings00 Ratings
Cloud PBX
Comparison of Cloud PBX features of Product A and Product B
8x8 Express (discontinued)
8.0
6 Ratings
2% below category average
8x8 Meet (discontinued)
-
Ratings
Hosted PBX7.44 Ratings00 Ratings
Multi-level Interactive Voice Response (IVR)8.05 Ratings00 Ratings
Directory of employee names8.66 Ratings00 Ratings
Call Management
Comparison of Call Management features of Product A and Product B
8x8 Express (discontinued)
8.9
6 Ratings
8% above category average
8x8 Meet (discontinued)
-
Ratings
Answering rules9.06 Ratings00 Ratings
Call recording9.05 Ratings00 Ratings
Call park9.04 Ratings00 Ratings
Call screening9.34 Ratings00 Ratings
Message alerts9.25 Ratings00 Ratings
Business SMS/External Messaging8.54 Ratings00 Ratings
Online Fax8.01 Ratings00 Ratings
Voicemail Transcription9.05 Ratings00 Ratings
Mobile apps
Comparison of Mobile apps features of Product A and Product B
8x8 Express (discontinued)
9.7
3 Ratings
12% above category average
8x8 Meet (discontinued)
-
Ratings
Mobile app for iOS9.73 Ratings00 Ratings
Mobile app for Android9.62 Ratings00 Ratings
Unified Communications Platform and Collaboration
Comparison of Unified Communications Platform and Collaboration features of Product A and Product B
8x8 Express (discontinued)
7.1
5 Ratings
9% below category average
8x8 Meet (discontinued)
-
Ratings
Centralized communications management8.05 Ratings00 Ratings
Team messaging8.24 Ratings00 Ratings
Team document sharing6.01 Ratings00 Ratings
Call and meeting analytics6.03 Ratings00 Ratings
Best Alternatives
8x8 Express (discontinued)8x8 Meet (discontinued)
Small Businesses
Broadvoice
Broadvoice
Score 9.2 out of 10
TeamViewer Meeting
TeamViewer Meeting
Score 8.5 out of 10
Medium-sized Companies
Nextiva Business Phone Service
Nextiva Business Phone Service
Score 9.2 out of 10
Cisco Webex DX80 (discontinued)
Cisco Webex DX80 (discontinued)
Score 9.2 out of 10
Enterprises
Cisco Unified Communications Manager (Call Manager)
Cisco Unified Communications Manager (Call Manager)
Score 8.4 out of 10
Cisco Webex DX80 (discontinued)
Cisco Webex DX80 (discontinued)
Score 9.2 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
8x8 Express (discontinued)8x8 Meet (discontinued)
Likelihood to Recommend
7.6
(8 ratings)
8.0
(1 ratings)
Support Rating
9.1
(2 ratings)
-
(0 ratings)
User Testimonials
8x8 Express (discontinued)8x8 Meet (discontinued)
Likelihood to Recommend
Discontinued Products
The 8x8 app is great and very user friendly and straightforward. Team Members can adjust their own setting as needed.
Read full review
Discontinued Products
The only issue that I have faced so far is learning the program. Being a new admin with 8x8 X Series, you have a lot of questions and need help figuring stuff out. They have great customer service. Every page on the admin portal they have a chatbot. When you need help you can click on the chatbot and right away you are either directed to helpful documents or a customer service rep.
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Pros
Discontinued Products
  • So easy to use!
  • Voicemail - can be accessed anywhere, includes transcription of the voicemail and an email message with the recording
  • Telephone services without all the fees of a landline service
  • Auto attendant, offering recordings of our messages
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Discontinued Products
  • The system allows our employees to work from home and continue to be connected to the phone system.
  • Meetings are easy to join & establish.
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Cons
Discontinued Products
  • We are just starting to use the platform and using limited features at the moment and 8x8 is doing everything we need it to do.
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Discontinued Products
  • Less wait time on Service calls.
  • Admin view is rather complex.
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Support Rating
Discontinued Products
If you get less than 4 phones you fall into the online only customer service. There were a couple of times that I could have used more assistance but figuring it out online was a bit of a hassle.
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Discontinued Products
No answers on this topic
Alternatives Considered
Discontinued Products
8x8 has a much lower cost that avaya for the same features. 8x8 is a bit more user friendly than some other larger well established brands. It still uses industry standards in terminology and call flows to for anyone with voip experience its a pain free switch to make over.
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Discontinued Products
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Return on Investment
Discontinued Products
  • Being able to listen to phone calls when there is a discrepancy
  • Keeping the honest honest by knowing we can listen to calls
  • Easy to communicate internally, been very helpful and time saving
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Discontinued Products
  • The cell phone app, 8x8 work, is great and allows users not to be tied to their desks
  • Moves calls to other line if unanswered.
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ScreenShots

8x8 Express (discontinued) Screenshots

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