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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    8x8 Express (discontinued)

    Score3 out of 10
    N/A8x8 Express was a cloud-based phone system that included unlimited calling within the U.S and Canada, HD video conferencing, business SMS and team chat, pre-configured. As of March 2023 8x8 Express is end of sale and no longer available.N/A

    Cisco Board Series

    Score8.6 out of 10
    N/AThe Cisco Board Series offers room devices for hybrid teamwork. Its latest generation models, the Board Pro 55 and Board Pro 75, bring video conferencing and co-creation to small and medium-sized workspaces, conference rooms, and ideation spaces. These room devices feature an AI-powered chipset, a responsive, 55- or 75-inch touch screen, speaker-tracking dual cameras, built-in speakers and microphones, and a versatile set of mounting and peripheral options. Users can join any video meeting,…N/A
    Pricing
    8x8 Express (discontinued)Cisco Board Series
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    8x8 Express (discontinued)Cisco Board Series
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    8x8 Express (discontinued)Cisco Board Series
    Considered Both Products
    Discontinued Products
    No answer on this topic
    Cisco
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    8 Answers
    94%
    Would buy again
    66 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    8 Answers
    89%
    Delivers good value for the price
    57 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    8 Answers
    99%
    Happy with the feature set
    69 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    95%
    Lived up to sales and marketing promises
    52 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    5 Answers
    98%
    Implementation went as expected
    57 Answers
    Features
    8x8 Express (discontinued)Cisco Board Series
    Performance & Compatibility of Online Events Software
    Comparison of Performance & Compatibility of Online Events Software features of 8x8 Express (discontinued) and Cisco Board Series
    Feature
    8x8 Express (discontinued)
    8.0
    6 Ratings
    6% below category average
    Cisco Board Series
    -
    Ratings
    High quality audio8.06 Ratings00 Ratings
    High quality video8.03 Ratings00 Ratings
    Screen Sharing
    Comparison of Screen Sharing features of 8x8 Express (discontinued) and Cisco Board Series
    Feature
    8x8 Express (discontinued)
    8.5
    2 Ratings
    1% below category average
    Cisco Board Series
    -
    Ratings
    Desktop sharing8.52 Ratings00 Ratings
    Online Meetings / Events
    Comparison of Online Meetings / Events features of 8x8 Express (discontinued) and Cisco Board Series
    Feature
    8x8 Express (discontinued)
    8.7
    2 Ratings
    1% above category average
    Cisco Board Series
    -
    Ratings
    Calendar integration9.02 Ratings00 Ratings
    Meeting initiation8.02 Ratings00 Ratings
    Record meetings / events9.02 Ratings00 Ratings
    Online Events Collaboration
    Comparison of Online Events Collaboration features of 8x8 Express (discontinued) and Cisco Board Series
    Feature
    8x8 Express (discontinued)
    8.5
    2 Ratings
    2% above category average
    Cisco Board Series
    -
    Ratings
    Live chat8.52 Ratings00 Ratings
    Online Events Security
    Comparison of Online Events Security features of 8x8 Express (discontinued) and Cisco Board Series
    Feature
    8x8 Express (discontinued)
    9.3
    5 Ratings
    16% above category average
    Cisco Board Series
    -
    Ratings
    User authentication9.05 Ratings00 Ratings
    Participant roles & permissions9.54 Ratings00 Ratings
    Cloud PBX
    Comparison of Cloud PBX features of 8x8 Express (discontinued) and Cisco Board Series
    Feature
    8x8 Express (discontinued)
    8.0
    6 Ratings
    6% below category average
    Cisco Board Series
    -
    Ratings
    Hosted PBX7.54 Ratings00 Ratings
    Multi-level Interactive Voice Response (IVR)8.05 Ratings00 Ratings
    Directory of employee names8.66 Ratings00 Ratings
    Call Management
    Comparison of Call Management features of 8x8 Express (discontinued) and Cisco Board Series
    Feature
    8x8 Express (discontinued)
    8.9
    6 Ratings
    2% above category average
    Cisco Board Series
    -
    Ratings
    Answering rules9.06 Ratings00 Ratings
    Call recording9.05 Ratings00 Ratings
    Call park9.04 Ratings00 Ratings
    Call screening9.34 Ratings00 Ratings
    Message alerts9.25 Ratings00 Ratings
    Business SMS/External Messaging8.54 Ratings00 Ratings
    Online Fax8.01 Ratings00 Ratings
    Voicemail Transcription9.05 Ratings00 Ratings
    Mobile apps
    Comparison of Mobile apps features of 8x8 Express (discontinued) and Cisco Board Series
    Feature
    8x8 Express (discontinued)
    9.6
    3 Ratings
    8% above category average
    Cisco Board Series
    -
    Ratings
    Mobile app for iOS9.73 Ratings00 Ratings
    Mobile app for Android9.62 Ratings00 Ratings
    Unified Communications Platform and Collaboration
    Comparison of Unified Communications Platform and Collaboration features of 8x8 Express (discontinued) and Cisco Board Series
    Feature
    8x8 Express (discontinued)
    7.1
    5 Ratings
    18% below category average
    Cisco Board Series
    -
    Ratings
    Centralized communications management8.05 Ratings00 Ratings
    Team messaging8.34 Ratings00 Ratings
    Team document sharing6.01 Ratings00 Ratings
    Call and meeting analytics6.03 Ratings00 Ratings
    Best Alternatives
    8x8 Express (discontinued)Cisco Board Series
    Small Businesses
    Broadvoice | GoContact
    Score9.1 out of 10
    No answers on this topic
    Medium-sized Companies
    Webex Calling
    Score8.8 out of 10
    Cisco Room Series
    Score8.6 out of 10
    Enterprises
    Webex Calling
    Score8.8 out of 10
    Cisco Webex DX80 (discontinued)
    Score9.1 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    8x8 Express (discontinued)Cisco Board Series
    Likelihood to Recommend
    7.6
    (8 ratings)
    8.9
    (70 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    9.1
    (1 ratings)
    Usability
    -
    (0 ratings)
    8.7
    (66 ratings)
    Support Rating
    9.1
    (2 ratings)
    8.3
    (64 ratings)
    User Testimonials
    8x8 Express (discontinued)Cisco Board Series
    Likelihood to Recommend
    Discontinued Products
    The 8x8 app is great and very user friendly and straightforward. Team Members can adjust their own setting as needed.
    Incentivized
    Read full review
    Cisco
    This Cisco Board Series is helpful when it comes to quarterly risk assessment reviews. Imagine the following: your data is flowing out of several providers, the team is working on portfolio exposure, and somebody notices that there is a red flag in a specific sector. You have access to similar past data, superimpose market indicators, and make decisions on risk reduction strategies collectively at the same time, without having to switch through ten applications.
    Read full review
    Pros
    Discontinued Products
    • So easy to use!
    • Voicemail - can be accessed anywhere, includes transcription of the voicemail and an email message with the recording
    • Telephone services without all the fees of a landline service
    • Auto attendant, offering recordings of our messages
    Incentivized
    Read full review
    Cisco
    • This board pro is equipped with a default NVIDIA artificial intelligence chipset. It enhances the remote conferencing participant's views to very good vision, making sure the LCD projector is clearly projected.
    • Convenience of an integrated device since huddles consist of touch screens, cameras, speakers, microphones, and computing ability all bundled in a single device.
    • The connectivity option available on the Cisco Board Series Pro includes HDMI, USB-C, and other options for wireless casting since the board allows connection through BYOD.
    Incentivized
    Read full review
    Cons
    Discontinued Products
    • We are just starting to use the platform and using limited features at the moment and 8x8 is doing everything we need it to do.
    Incentivized
    Read full review
    Cisco
    • It feels like affordability is a huge minus point in Webex because it can be too expensive to afford for a small to medium company
    • Wireless connectivity needs a good internet connection to have a seamless experience.
    • White board pen tool not precise with the screen location sometimes and refresh rate seems little low
    Incentivized
    Read full review
    Usability
    Discontinued Products
    No answers on this topic
    Cisco
    It is very easy to use and pick up, even for people who haven't used these devices before. There can be some initial difficulty in knowing what to do and when, and the lack of remote control is a fairly big letdown. If the screen is far away from you, it is not great to have to keep getting up.
    Incentivized
    Read full review
    Support Rating
    Discontinued Products
    If you get less than 4 phones you fall into the online only customer service. There were a couple of times that I could have used more assistance but figuring it out online was a bit of a hassle.
    Incentivized
    Read full review
    Cisco
    Cisco Webex Board Series comes from a reputed company like Cisco. They are known for their loyal customer base and a major reason for their customer base is their awesome customer support. They are quick to respond and the demo team explained very elaborately. The whole process was done within the given timeline. We are totally impressed by their support.
    Incentivized
    Read full review
    Alternatives Considered
    Discontinued Products
    8x8 has a much lower cost that avaya for the same features. 8x8 is a bit more user friendly than some other larger well established brands. It still uses industry standards in terminology and call flows to for anyone with voip experience its a pain free switch to make over.
    Incentivized
    Read full review
    Cisco
    The Cisco Webex Board is part of the Cisco product line and is really well integrated as such. We have been using Webex for meetings and so it felt Natural to leverage the tools made for this environment. It's quite seamless for our users, even the novice ones. The other key element is that we knew that this significant investment was for the long term, and we trust that Cisco will keep bringing innovation to add to the user experience.
    Incentivized
    Read full review
    Return on Investment
    Discontinued Products
    • Being able to listen to phone calls when there is a discrepancy
    • Keeping the honest honest by knowing we can listen to calls
    • Easy to communicate internally, been very helpful and time saving
    Incentivized
    Read full review
    Cisco
    • Increased Team Coordination: due to better communication, there was enhanced coordination in the completion of tasks.
    • Informed Decisions Making, A variety of strategic decisions have been made with analytics.
    • Sometimes the software has slightly slowed the decisions made in an organization due to the time it has taken in running the analysis.
    Read full review
    ScreenShots

    8x8 Express (discontinued) Screenshots

    Product screenshot

    Cisco Board Series Screenshots

    Product screenshotProduct screenshotProduct screenshotProduct screenshotProduct screenshotProduct screenshot