What users are saying about
13 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 6.4 out of 100
75 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 9 out of 100

Attribute Ratings

  • Cisco Webex DX80 is rated higher in 2 areas: Likelihood to Recommend, Support Rating

Likelihood to Recommend

9.1

8x8 Express

91%
1 Rating
9.2

Cisco Webex DX80

92%
25 Ratings

Usability

8x8 Express

N/A
0 Ratings
9.2

Cisco Webex DX80

92%
17 Ratings

Support Rating

5.5

8x8 Express

55%
1 Rating
9.2

Cisco Webex DX80

92%
25 Ratings

Likelihood to Recommend

8x8, Inc.

For the price, having all of these features is amazing. If you have separate divisions and want to not have a ton of crossover with calls this is a great setup. It isn’t a great setup if you need only one phone since it doesn’t make sense since you won’t use most of the features.
Read full review

Cisco

It is an excellent choice for a personal device if you want to bring an independent device to meetings and add it as a second display at the same time. I don't believe that there is nearly as much benefit in using anything in a shared environment or in shared mode. My opinion is that the Room Kits that include displays that can flip or be touched by Samsung are more suited for that.
Read full review

Pros

8x8, Inc.

  • Being able to forward calls to my cell phone when I am out of office.
  • So much functionality. So many options.
  • One set price instead of a bunch of add-on fees.
Read full review

Cisco

  • Successful image/video quality.
  • By adjusting the camera angle, transmitting the document image to both you and the other party in a readable way.
  • Can be used as a touch screen and also as a PC monitor.
  • Can be managed by Call Manager, TMS, VCS.
  • Easy and user-friendly.
Read full review

Cons

8x8, Inc.

  • Setup is a pain.
  • Transferring numbers take a long time.
Read full review

Cisco

  • Touch controller calibration could be a challenge
  • You can’t use the camera like a normal web cam
  • When you use the adapter is HDMI to DVI and if you are gone for a few minutes the display goes dark. Refresh the display does not come back on easily.
Read full review

Pricing Details

8x8 Express

Starting Price

$0

Editions & Modules

8x8 Express editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Cisco Webex DX80

    Starting Price

    Editions & Modules

    Cisco Webex DX80 editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Pricing Info

      Usability

      8x8, Inc.

      No answers on this topic

      Cisco

      In the workplace, Cisco Webex DX80 is ideal for group meetings. It's as simple as entering the room, dialing the destination number, and joining the video. It's simple and convenient. It offers an easy-to-use menu and user interface. My own opinion is that Cisco's usability is fantastic and I like it greatly. I encountered no issues.
      Read full review

      Support Rating

      8x8, Inc.

      If you get less than 4 phones you fall into the online only customer service. There were a couple of times that I could have used more assistance but figuring it out online was a bit of a hassle.
      Read full review

      Cisco

      We've never had a problem getting help from Cisco. As the workhorses of Cisco's meetings, these devices are well-known and widely utilized throughout the organization. Even their sales representatives are familiar with how to maintain them. And if one does break (which has yet to happen), I am confident that we will receive the same high level of service and prompt replacement as we have in the past.
      Read full review

      Alternatives Considered

      8x8, Inc.

      I love 8x8. Having not used Polycom phones before, the hardest part was learning how to set up and use the actual phones. 8x8 makes it a seamless transition from using other service providers. Their customer service is excellent although if you get their cheapest plan you will only get online assistance.
      Read full review

      Cisco

      Both Webex Meetings and Cisco Webex DX80 are a tool for virtual meetings with videoconferencing. However, we like the Cisco Webex DX80 better to keep it fixed in small and medium meeting rooms. It is a piece of equipment that is used by me and everyone in the IT department for online meetings. I recommend the Cisco Webex DX80 and Webex Meetings for individual use for group meetings.
      Read full review

      Return on Investment

      8x8, Inc.

      • We are still learning all the nuances but we miss much fewer calls.
      • Transitioning calls to the appropriate person is much easier.
      • Ease of use.
      Read full review

      Cisco

      • It helped us get our Sr. Leadership team familiar with and excited about Webex. Then, them spreading the word helped align the company with the new Webex software coming and saved us a bunch on training. When users were more excited about a product, they soak it in better.
      • This device has been a mainstay in our COVID working from home plans. This allows the business to keep running AND meet face to face when it's not safe yet to do so.
      Read full review

      Screenshots

      Add comparison