What users are saying about
2 Ratings

Tableau Server

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Top Rated
592 Ratings
2 Ratings
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Score 8 out of 101

Tableau Server

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Top Rated
592 Ratings
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Score 8.1 out of 101

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Likelihood to Recommend

9 Spokes

Good for letting your investors, employees and others know at a glance how your company is doing. The interface is clean and organized well. I just wish more of the app's functionality was available for testing and implementation. "Coming soon" is not really encouraging when we already have been waiting for a year or more.
No photo available

Tableau Server

Tableau does a great job of providing a simple interface to access various dashboards by groups, and has powerful development tools, but they can be a little quirky. It would be much better if there were better admin tools to analyze data sources, the dependencies in the database, and who owns the various dashboards throughout the system.
Eli Massey profile photo

Feature Rating Comparison

BI Standard Reporting

9 Spokes
9.0
Tableau Server
8.2
Customizable dashboards
9 Spokes
9.0
Tableau Server
8.7
Pixel Perfect reports
9 Spokes
Tableau Server
8.0
Report Formatting Templates
9 Spokes
Tableau Server
7.9

Ad-hoc Reporting

9 Spokes
7.0
Tableau Server
8.1
Drill-down analysis
9 Spokes
7.0
Tableau Server
8.1
Formatting capabilities
9 Spokes
Tableau Server
8.1
Integration with R or other statistical packages
9 Spokes
Tableau Server
8.0
Report sharing and collaboration
9 Spokes
Tableau Server
8.3

Data Discovery and Visualization

9 Spokes
10.0
Tableau Server
8.1
Pre-built visualization formats (heatmaps, scatter plots etc.)
9 Spokes
10.0
Tableau Server
8.6
Location Analytics / Geographic Visualization
9 Spokes
Tableau Server
8.5
Predictive Analytics
9 Spokes
Tableau Server
7.2

Access Control and Security

9 Spokes
9.0
Tableau Server
8.2
Multi-User Support (named login)
9 Spokes
9.0
Tableau Server
8.1
Role-Based Security Model
9 Spokes
Tableau Server
8.0
Multiple Access Permission Levels (Create, Read, Delete)
9 Spokes
Tableau Server
8.3
Single Sign-On (SSO)
9 Spokes
Tableau Server
8.4

Mobile Capabilities

9 Spokes
8.0
Tableau Server
7.8
Responsive Design for Web Access
9 Spokes
6.0
Tableau Server
7.8
Dashboard / Report / Visualization Interactivity on Mobile
9 Spokes
10.0
Tableau Server
7.9
Dedicated iOS Application
9 Spokes
Tableau Server
7.8
Dedicated Android Application
9 Spokes
Tableau Server
7.6

Report Output and Scheduling

9 Spokes
Tableau Server
8.1
Publish to Web
9 Spokes
Tableau Server
9.1
Publish to PDF
9 Spokes
Tableau Server
8.1
Report Versioning
9 Spokes
Tableau Server
7.8
Report Delivery Scheduling
9 Spokes
Tableau Server
8.5
Delivery to Remote Servers
9 Spokes
Tableau Server
7.0

Application Program Interfaces (APIs) / Embedding

9 Spokes
Tableau Server
7.5
REST API
9 Spokes
Tableau Server
8.3
Javascript API
9 Spokes
Tableau Server
8.1
iFrames
9 Spokes
Tableau Server
7.8
Java API
9 Spokes
Tableau Server
7.2
Themeable User Interface (UI)
9 Spokes
Tableau Server
6.9
Customizable Platform (Open Source)
9 Spokes
Tableau Server
6.6

Pros

  • Grouping several apps in one place for easy viewing.
  • Clean dashboard interface that looks uncluttered when viewing several apps at once.
  • Setting up the apps is a breeze when the platform supports them.
No photo available
  • Access to our data sources such as MS SQL and MySQL
  • Ease of use and administration
  • Relatively small footprint for hardware
  • Reasonable pricing
Eli Massey profile photo

Cons

  • Integration with apps that are listed. Some of them are not supported yet and it seems the wait is taking longer than I'd like.
  • iPhone support. It would be nice to have this in the app store. Not available as of 04/25/2018.
No photo available
  • Enterprise level implementation is very pricey
  • Dashboard layout changes if the screen resolution of the Tableau developer is different from the end user's screen resolution
  • Embedding is limited and difficult
Shoaib Yari profile photo

Likelihood to Renew

No score
No answers yet
No answers on this topic
Tableau Server9.1
Based on 19 answers
Tableau Server is an integral part of the reporting suite for a client. It meets their reporting needs and has proven to be one of the most reliable painless pieces of software used to date. I believe that they are extremely happy with the product and will continue using it into the future.
Andrew Porter profile photo

Usability

No score
No answers yet
No answers on this topic
Tableau Server9.0
Based on 11 answers
I think the use case we described earlier about a non-technical user that was copying/pasting data into Word during emergencies is our best reason. This person had little technical ability, and the Tableau mobile solution powered by Tableau server completely resolved the issues. She has since become one of the most vocal proponents of Tableau.
Henry Yennie profile photo

Reliability and Availability

No score
No answers yet
No answers on this topic
Tableau Server9.0
Based on 9 answers
Desktop has always worked perfectly. Server sees occasional issues, most of which will be solved by the IT department learning more about the best way to administrate and maintain it.
Torry Johnson profile photo

Performance

No score
No answers yet
No answers on this topic
Tableau Server8.1
Based on 8 answers
Server can lag a little - problem can be addressed by moving to core-based licensing but it's a significant cost jump over user-based.
Torry Johnson profile photo

Support

9 Spokes5.0
Based on 1 answer
Support was helpful in the beginning but no longer needed because I didn't use the software as much. The experience that I did have with support was very friendly but not enough to give a good review. If the support team was called for initial setup, video chat or messenger app was used.
No photo available
Tableau Server9.1
Based on 12 answers
I think the folks that work in support are generally pretty good at what they do (when you get them on a WebEx). But the process of reporting issues to them and waiting for a response (via email only) is a hassle. I never understood why you can't just call them up and discuss the issues with them. It would take a handful of email exchanges before they would agree to a WebEx session. That was frustrating.
Mashhood Syed profile photo

In-Person Training

No score
No answers yet
No answers on this topic
Tableau Server8.0
Based on 4 answers
In our case, they hired a private third party consultant to train our dept. It was extremely boring and felt like it dragged on. Everything I learned was self taught so I was not really paying attention. But I do think that you can easily spend a week on the tool and go over every nook and cranny. We only had the consultant in for a day or two.
Mashhood Syed profile photo

Online Training

No score
No answers yet
No answers on this topic
Tableau Server9.0
Based on 9 answers
The sales consultants do an amazing job of introducing the tool and its capabilities. They are also helpful in explaining the layout of the desktop client and its different functionality.Keep in mind that they use a sample data source (MS Excel) with a very small amount of data to show off what it can do. What you have to remember is that you are buying the tool so that you can connect to large amounts of data (and possibly blend data together from different databases).
Mashhood Syed profile photo

Implementation

No score
No answers yet
No answers on this topic
Tableau Server9.1
Based on 13 answers
My department was largely Excel and paper-based when I started, so there's been a tremendous amount of work to get the data into shape, so when I look at the overall implementation of our visualization and reporting infrastructure, I'm less satisfied. Tableau has been wonderful, the one place that would get me to a 10 is if it was easier to tune workbook performance on Tableau Server, there are a huge number of variables to deal with across the workbook/application/hardware stack. In a small environment like ours that takes more effort than I'd like.
Jonathan Drummey profile photo

Alternatives Considered

I actually chose QuickBooks (currently using) and Method (used for a month) before deciding that 9 Spokes is just good for looking at a few apps in one place. I'll keep checking back with them to see if they have improved. I wouldn't be surprised if 9 Spokes improves their product within the next 6-12 months.
No photo available
I did not choose Tableau for my organization, but did choose my organization in part because they use Tableau! Fantastic flexibility combined with relative ease of visualization.
Heidi Hiemstra profile photo

Collaboration and Sharing

9 Spokes7.0
Based on 1 answer
Access control capabilities are OK. Ease of sharing is great because the app design is made special for that purpose. I haven't dove that far into the app enough to generate reports. Formatting is very flexible because 9 Spokes allows the user to customize how the info is displayed. Security or lack thereof is not a factor for me so I am unable to give feedback on security.
No photo available
Tableau Server8.3
Based on 73 answers
With our users being external to our company, and served through a front-end web app, it is challenging to use the native interface for sharing. With that said, we do allow users to save custom filter settings for later retrieval.
Dan Colbert profile photo

Data Integration

9 Spokes5.0
Based on 1 answer
I gave 9 Spokes a five because the range of data sources is minimal. Ease of merging data from disparate sources is pretty good for the ones they do support. I just want to have more apps available for arranging on their nice looking interface. Perhaps next year my review for 9 Spokes will be better than 5
No photo available
Tableau Server8.9
Based on 76 answers
We utilize a combination of flat files and our Snowflake Data Warehouse. Because the snowflake connector is built in it's quite simple to connect to. It would be nice to allow users to increase the compute power of the snowflake warehouse being used from within the workbook. i.e. when datasource A launches its queries set the warehouse to a "small" instead of an "x-small"
Brett Mendes profile photo

Return on Investment

No answers on this topic
  • Development time is significantly less in Tableau relative to many competitor platforms. We have numerous examples where we have transitioned existing assets to Table and done so in 10-20% of the original development time. Big ROI factor there.
  • Training and ease of use is simple. Not a large learning curve.
  • Server deployment could not be easier.
Charles Bryan profile photo

Pricing Details

9 Spokes

General
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details
9 Spokes is free to use - that’s joining, using the smart dashboard and connecting your apps to it. You'll only pay for any new apps you decide to purchase, but you can trial most of the app recommendations for free! If you want to purchase an app, we'll direct you to the app's website so you can sign up with them. If you sign up to a plan, you'll pay the apps directly and then you can connect the app to your dashboard.

9 Spokes More Information

Tableau Server

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No
Additional Pricing Details

Tableau Server More Information