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A Cloud Guru (discontinued) vs. Salesforce Agentforce Education vs. Skillsoft Coaching

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    A Cloud Guru (discontinued)

    Score8 out of 10
    N/AA Cloud Guru (ACG) was a cloud learning resource that offered access to updated courses, labs, and learning paths. In 2021 the company was acquired by Pluralsight, and its training is no longer available.N/A

    Agentforce Education

    Score7.1 out of 10
    N/ASalesforce for Higher Ed combines the Salesforce Lightning Experience with HEDA (Higher Ed Data Architecture), providing a cloud platform supporting student management and engagement, admissions and academics, and other higher ed administrative support functions.N/A

    Skillsoft Coaching

    Score8 out of 10
    N/AThe Skillsoft coaching platform consists of enhanced content, human and AI coaches, and technology. It includes the Skillsoft Leadership Development Program powered by MIT Sloan Management Review.N/A
    Pricing
    A Cloud Guru (discontinued)Agentforce EducationSkillsoft Coaching
    Editions & Modules
    No answers on this topic
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    A Cloud Guru (discontinued)Agentforce EducationSkillsoft Coaching
    Free Trial
    NoNoNo
    Free/Freemium Version
    NoNoNo
    Premium Consulting/Integration Services
    NoNoNo
    Entry-level Setup FeeNo setup feeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    A Cloud Guru (discontinued)Agentforce EducationSkillsoft Coaching
    Considered Multiple Products
    Discontinued Products
    No answer on this topic
    Salesforce
    No answer on this topic
    Skillsoft
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    26 Answers
    100%
    Would buy again
    10 Answers
    No answers on this topic
    Delivers good value for the price
    100%
    Delivers good value for the price
    24 Answers
    100%
    Delivers good value for the price
    8 Answers
    No answers on this topic
    Happy with the feature set
    96%
    Happy with the feature set
    25 Answers
    90%
    Happy with the feature set
    9 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    21 Answers
    83%
    Lived up to sales and marketing promises
    5 Answers
    No answers on this topic
    Implementation went as expected
    96%
    Implementation went as expected
    23 Answers
    80%
    Implementation went as expected
    4 Answers
    No answers on this topic
    Features
    A Cloud Guru (discontinued)Agentforce EducationSkillsoft Coaching
    Student and Faculty Administration
    Comparison of Student and Faculty Administration features of A Cloud Guru (discontinued) and Salesforce Agentforce Education and Skillsoft Coaching
    Feature
    A Cloud Guru (discontinued)
    -
    Ratings
    Salesforce Agentforce Education
    7.9
    6 Ratings
    5% below category average
    Skillsoft Coaching
    -
    Ratings
    Integrations with 3rd-Party Education Technology00 Ratings6.05 Ratings00 Ratings
    Online Registration Management00 Ratings6.06 Ratings00 Ratings
    District Communications, such as messaging and alerting00 Ratings10.03 Ratings00 Ratings
    Roster Management00 Ratings9.34 Ratings00 Ratings
    Platform Customization00 Ratings10.05 Ratings00 Ratings
    Teacher Self-Service00 Ratings8.53 Ratings00 Ratings
    Student Data Security00 Ratings10.06 Ratings00 Ratings
    Community Support00 Ratings8.05 Ratings00 Ratings
    Class Scheduling00 Ratings9.43 Ratings00 Ratings
    State and National-level Reporting00 Ratings5.03 Ratings00 Ratings
    Compliance Support00 Ratings4.05 Ratings00 Ratings
    Teacher and Parent Mobile Application00 Ratings8.43 Ratings00 Ratings
    Best Alternatives
    A Cloud Guru (discontinued)Agentforce EducationSkillsoft Coaching
    Small Businesses
    Pluralsight Skills
    Score9.1 out of 10
    No answers on this topic
    No answers on this topic
    Medium-sized Companies
    Renaissance myON
    Score10 out of 10
    Schoolmint Hero
    Score9.7 out of 10
    No answers on this topic
    Enterprises
    Pluralsight Skills
    Score9.1 out of 10
    Schoolmint Hero
    Score9.7 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternativesView all alternatives
    User Ratings
    A Cloud Guru (discontinued)Agentforce EducationSkillsoft Coaching
    Likelihood to Recommend
    9.9
    (26 ratings)
    6.4
    (14 ratings)
    9.0
    (11 ratings)
    Likelihood to Renew
    10.0
    (1 ratings)
    -
    (0 ratings)
    8.8
    (5 ratings)
    Usability
    -
    (0 ratings)
    6.9
    (3 ratings)
    8.0
    (2 ratings)
    Support Rating
    9.0
    (1 ratings)
    6.2
    (2 ratings)
    9.0
    (2 ratings)
    Online Training
    -
    (0 ratings)
    -
    (0 ratings)
    8.0
    (1 ratings)
    Implementation Rating
    -
    (0 ratings)
    -
    (0 ratings)
    7.0
    (2 ratings)
    User Testimonials
    A Cloud Guru (discontinued)Agentforce EducationSkillsoft Coaching
    Likelihood to Recommend
    Discontinued Products
    If your organization is technical-based and offers its employees different online courses to enhance their knowledge, then A Cloud Guru will be perfect for you. There are multiple courses available from different cloud platforms. The platform is easy to use and navigate and does not require much knowledge. Even if you do not have basic technical knowledge, the courses available in A Cloud Guru are designed in such a manner that a non-technical person will understand the concept easily.
    Incentivized
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    Salesforce
    I would say it's suited for a higher ED or K through 12 use case. If you're tracking anyone who is a learner, I would say it's still applicable for non-degree learning experiences. So even if you don't have a four year degree granting institution, but if you're not doing education, that's probably where I would say it's not really for you. Right. There's other products, other verticals like nonprofit cloud or financial services cloud you'd want to look at.
    Incentivized
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    Skillsoft
    They have a large library - make sure you clearly study the library offerings and choose the courses that are best for you as you will never be able to use all of them. Make sure you survey your user base before purchasing the licensing of the library courses so the courses are 'marked' with an employee in mind to keep costs minimized. Only purchase the Books 24x7 if you have a large IT department - otherwise you might want to lease a smaller content portion. Their Leadership Development, Project Management, business series and critical thinking and technical products are exceptional.
    Incentivized
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    Pros
    Discontinued Products
    • The team at A Cloud Guru is excellent at responding to user feedback that is submitted through their website.
    • The content created is well organized and aligns to certification paths.
    • The content is accessible on mobile and web platforms, which is great for learning on the go.
    Incentivized
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    Salesforce
    • Great use of integrating across all aspects of enrollment.
    • Easy to create tasks for counselors to remember to call prospective students and keep up to date on goals.
    • Reporting is fabulous inside of Salesforce.
    • All of the Apps in the App Exchange.
    Incentivized
    Read full review
    Skillsoft
    • Covers a wide-breadth of topics ranging from desktop / office skills to communications skills to leadership development
    • Offers knowledge portals (Knowledge Centers) around specific topic areas such as Management Development, Six Sigma, Professional Foundations, Sales, etc - that aggregate content from the large Skillsoft resources and present it in a way that is both meaningful and relevant to the learners. Plus, they have editors update the featured topic each month.
    • Include a wide variety of learning media such as eLearning courses, books, book summaries and videos.
    Incentivized
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    Cons
    Discontinued Products
    • More material on other cloud providers GCP, Azure, Huawei.
    • Extend the sandboxes to other cloud providers not only AWS.
    • Include more material for non-technical people, sometimes the sales teams are completely lost in the platform but they would like to learn about it.
    Incentivized
    Read full review
    Salesforce
    • I think the display of the cloud for students can seem a bit intimidating at first.
    • I do not know the depth in which some features could offer more, but organization is the most important in displaying the information for the user.
    • Other than the visual aspect I think Salesforce does an amazing job! I'd like to see this used more widely.
    Incentivized
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    Skillsoft
    • The platform does have room to improve their response time for assistance. Depending on the issue an internal "help team may be required"
    • They removed what was called "knowledge centers" which could be summed up as an accumulation of books, courses, exams, practice exams, articles and basically any asset within the platform surrounded by a particular subject. This was a great benefit to some of our customer. It was a one-stop-shop but now you would need to search independently for all of those assets.
    • Because the platforms library can be customized its a bit of a struggle to have certain assets changed or modified within Skillsoft. You basically are on their time when it comes to updates or any major changes you as a customer would like to make.
    Incentivized
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    Likelihood to Renew
    Discontinued Products
    No answers on this topic
    Salesforce
    No answers on this topic
    Skillsoft
    I would recommend to renew as this is part of our employee development goals and we make a strong commitment to develop employees' people skills. I think SkillSoft has a very innovative approach to develop people's interpersonal skills other than traditional classroom learning.
    Incentivized
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    Usability
    Discontinued Products
    No answers on this topic
    Salesforce
    It can be extremely user friendly and customizable - if you have the skills to do that. There are features - like records related opening in sub tabs - that make work more efficient. There is a definitely a steep learning curve when it comes to becoming a salesforce admin though.
    Incentivized
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    Skillsoft
    There are things that could be easier. Having a more customizable carousel that can rotate relevant content in and out on a regular basis would be nice. They could also make some of the video content more engaging. Some of it is pretty dull and people can lose interest pretty fast.
    Incentivized
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    Support Rating
    Discontinued Products
    The support team of A Cloud Guru is quite quick. There are scenarios where A Cloud Guru was not working in my organization. We reached out to their support team and they quickly resolved the issue. Also, if any individual is facing issues accessing A Cloud Guru, their support team is quick to resolve the issue.
    Incentivized
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    Salesforce
    People will respond on time even though Salesforce is such a large organization. This also includes various methods of getting support beyond just calling - they have dedicated reps, chat, chatter, etc that all make the experience more pleasant.
    Incentivized
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    Skillsoft
    Very responsive, knowledge and helpful. They are always focused on ensuring they are doing the very best to support our success.
    Incentivized
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    Implementation Rating
    Discontinued Products
    No answers on this topic
    Salesforce
    No answers on this topic
    Skillsoft
    Just that it takes a village. It cannot be done alone. Everyone needs to know what you are doing and what their role is in the implementation. Tightly managing the project management schedule and resources is important in ensuring that everything gets done on time, and with quality. Education is KEY
    Incentivized
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    Alternatives Considered
    Discontinued Products
    The main differentiator was the contents as we were interested in a cloud platform other similar platforms did not have the below: it is very good to establish cloud learning development plans and then track them and manage them for the team. The platform supports learning tracks, exams, and sandboxes with all major cloud providers guarantees that you don't get an accidental charge as a result of [the] testing and exploring the cloud
    Incentivized
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    Salesforce
    Salesforce has many more options, functionality, and can provide real time dashboard reports from the homepage. Provides a quicker search functionality and merges all information for other areas of the company into a concise summary. Report functionality is very intuitive and with basic understanding, users can build their own graphs and dashboards to help visual important data.
    Incentivized
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    Skillsoft
    We chose SkillSoft for the overall ease of use for both our users and our administrators and have a great value proposition. We have continued our contracts for the same reasons and the relationship we have built with our Learning Consultant and Account Representative.
    Incentivized
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    Return on Investment
    Discontinued Products
    • Engagement scores around investment in L&D have increased.
    • There's excitement around upcoming changes to our technology instead of fear we have seen in the past.
    • We feel confident we will be able to deliver these new technologies - although we are at the start of our journey.
    Incentivized
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    Salesforce
    • Positive: Our entire company is more aligned because while still complying with FERPA, the right people have access to student records while also having the correct permissions.
    • Positive: we can integrate with our partners who also use Salesforce, while still complying with FERPA.
    • Negative: we've needed to hire a Salesforce Development team with multiple people to accurately customize the tool to work for us.
    Incentivized
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    Skillsoft
    • The ability to have on-demand training saves money in not having to have an in-house trainer.
    • Employees can complete training on their own time (even at home), so if they need more time for a training, they can complete it on their own time.
    Incentivized
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    ScreenShots

    Agentforce Education Screenshots

    Screenshot of Admissions ConnectScreenshot of AdvancementScreenshot of K-12 Architecture KitScreenshot of Slack Courses ConsoleScreenshot of Student Success Hub