What users are saying about
7 Ratings
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Top Rated
26 Ratings
7 Ratings
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Score 6.2 out of 100

Kinsta

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Top Rated
26 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.4 out of 100

Attribute Ratings

  • Kinsta is rated higher in 8 areas: Likelihood to Recommend, Likelihood to Renew, Usability, Availability, Performance, Support Rating, Implementation Rating, Product Scalability

Likelihood to Recommend

1.0

A2 Hosting

10%
2 Ratings
8.7

Kinsta

87%
16 Ratings

Likelihood to Renew

1.0

A2 Hosting

10%
1 Rating
10.0

Kinsta

100%
1 Rating

Usability

1.0

A2 Hosting

10%
1 Rating
10.0

Kinsta

100%
1 Rating

Availability

1.0

A2 Hosting

10%
1 Rating
10.0

Kinsta

100%
1 Rating

Performance

1.0

A2 Hosting

10%
1 Rating
10.0

Kinsta

100%
1 Rating

Support Rating

1.0

A2 Hosting

10%
2 Ratings
10.0

Kinsta

100%
3 Ratings

Implementation Rating

1.0

A2 Hosting

10%
1 Rating
10.0

Kinsta

100%
1 Rating

Configurability

A2 Hosting

N/A
0 Ratings
8.0

Kinsta

80%
1 Rating

Ease of integration

A2 Hosting

N/A
0 Ratings
9.0

Kinsta

90%
1 Rating

Product Scalability

1.0

A2 Hosting

10%
1 Rating
9.0

Kinsta

90%
1 Rating

Likelihood to Recommend

A2 Hosting

Never would I recommend this company to anyone. [In my experience] they are total nightmares to deal with and depend on. You can't depend on them at all. Plus, [I feel that] they lie and manipulate the search queries based on lies (they do NOT have radio hosting yet they have ads saying that they do).
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Kinsta

I currently haven't found any scenarios whereby Kinsta is not well suited. Kinsta is suited to a variety of WordPress websites from business brochures to eCommerce. Kinsta's support is second to none, so if you lack technical knowledge, this is a great host to be with, especially if you need Managed WordPress hosting.
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Pros

A2 Hosting

  • the hosting hardware they provide is decent when you consider the price
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Kinsta

  • Developer friendly; WP-CLI; SSH access
  • Amazing support - I never have to wait more than a minute or two to get a response!
  • Kinsta is also willing to troubleshoot issues that are not their own. They don't just say "It's not our problem" without helping to debug the issue.
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Cons

A2 Hosting

  • [In my experience] customer service is awful.
  • [From what I've seen] they don't care about clients.
  • [In my situation their] first reaction is always to blame it on the unmanaged factor.
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Kinsta

  • No email solution provide resulting in having to find some other solution
  • Some clients find the price point difficult
  • Some clients find the lack of phone support difficult (although we find their online support great)
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Pricing Details

A2 Hosting

Starting Price

Editions & Modules

A2 Hosting editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Kinsta

    Starting Price

    $30 per month 1 WordPress install

    Editions & Modules

    Kinsta editions and modules pricing
    EditionModules
    Starter$301
    Pro$602
    Business 1$1003
    Business 2$2004
    Business 3$3005
    Business 4$4006
    Enterprise 1$6007
    Enterprise 2$9008
    Enterprise 3$1,2009
    Enterprise 4$1,50010

    Footnotes

    1. per month 1 WordPress install
    2. per month 2 WordPress installs
    3. per month 5 WordPress installs
    4. per month 10 WordPress installs
    5. per month 20 WordPress installs
    6. per month 40 WordPress installs
    7. per month 60 WordPress installs
    8. per month 80 WordPress installs
    9. per month 120 WordPress installs
    10. per month 150 WordPress installs

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    Optional

    Additional Details

    Likelihood to Renew

    A2 Hosting

    Never would I use this service. I canceled 7 accounts I believe so far. [In my opinion] it's a waste.
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    Kinsta

    This is an extremely solid hosting product that I have yet to find clients who use it disappointed. I have had clients move from other competitors several times in search of something more reliable and scalable but not after they moved to Kinsta.
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    Usability

    A2 Hosting

    [In my opinion] it barely works.
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    Kinsta

    Their dashboard is really well layed out and simple to use for most users. I also really appreciate the fact that our clients are able to collaborate with us by granting us access. Their site migration tool is straightforward and painless to use as well!
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    Reliability and Availability

    A2 Hosting

    they are only technically available but having someone say hello, i'm here to help, immediately is not real responsive if they actually never address the issue being reported. we don't contact support for the bland greeting, we are actually trying to solve a business process interruption
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    Kinsta

    We never had any major downtimes with our service, and I believe that's because it's based in a cloud-based network so therefore our system is being shared amongst multiple points.
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    Performance

    A2 Hosting

    They are only good if you never update your website and i mean never. Otherwise their main performance diffrentiator is turbo web hosting, their highest shared hosting plan. When caching is working it performs well reducing load times by half, but as soon as you add a new page to the site, the updates don't show up until you clear the cache manually from multiple locations (wordpress a2optimized plugin, cpanel etc..). As they make updates to the turbo hosting A2optimized plugin, they do not test them properly and do not handle customer feedback about them, instead they are in denial and try to immediately convince the customer there is no issue at all! the old developer joke when they don't want to fix feedback: it works on my machine!
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    Kinsta

    As mentioned before the performance was amazing and pages were loading quickly. They also provide other tools to help you improve further.
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    Support Rating

    A2 Hosting

    In my opinion they are unresponsive, rude, incompetent, and untrustworthy to boot.
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    Kinsta

    They are quick to respond, very knowledgeable and I don't have to be escalated to get my problems resolved quickly. They have an efficient chat system that allows for support requests to be handled quickly and easily picked up by another specialist if the need arises. They are always there when I need them.
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    Implementation Rating

    A2 Hosting

    [In my experience] it was a mess from the start and created problems ever since day one.
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    Kinsta

    Not really it's a really easy to use system and straightforward!
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    Alternatives Considered

    A2 Hosting

    No answers on this topic

    Kinsta

    GoDaddy is the one that drove me nuts. Downtime, poor performance, abysmal customer service. I switched to Kinsta because they looked like they’d do right everything GoDaddy did wrong (and they have). Hostinger is a company whose services I still use and am pleased with them. Their shared WordPress hosting is a good value and where I put experimental sites and low-traffic things that don’t justify the purchase of better hosting at this time. They also provide good email hosting and customer service has been good. My second-favorite service provider.
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    Scalability

    A2 Hosting

    I believe they do not care about addressing failures when they occur. Starting out with a working service counts for nothing if you can't maintain it, fix issues when reported, and actually take the extra step to prevent them from happening again. You have to care about quality and customer service, and A2 couldn't care less
    Read full review

    Kinsta

    We worked with clients who have major surges of visitor hits on a Buddhist website, and Kinsta was definitely up to the job. They were able to handle this and still provide excellent performance. As well, it was easy to track down other barriers for Google Ratings using their system to further improve the performance of these clients.
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    Return on Investment

    A2 Hosting

    • [In my experience] they have upheaved my entire business many times by not having working servers.
    • [I feel like] they have inconvenienced us many hours with tech calls over stupid things.
    • [In my opinion] they have wasted so much time and man hours.
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    Kinsta

    • Our website was up and running in less than a day
    • Despite not doing a huge advertising drive yet (we're still not ready at the moment), we've noticed a steady increase of organic visitors to the site, at least by 30%, which still isn't a lot in overall numbers at the moment, but that is expected
    • Cost is higher, so we've had to separate a budget just for Kinsta
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    Screenshots

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