Likelihood to Recommend
ABAS by far offers the most bang for the buck. We are able to handle all of our business functions through ABAS and also have additional features like Business Apps, Business Intelligence, Vendor and Customer portals, as well as many other features that many other ERP packages didn't have. It has allowed us to consolidate our software packages and also provide visibility since everything is now connected.
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Viewpoint Spectrum would be fine for small to medium-sized companies. It would be great for transitioning from an in-house paper-based process, especially since it's designed with small construction companies in mind. They're making it even easier for smaller companies by offering additional features that you'd normally have to find in other products. However, companies can easily outgrow this system. We have about 15 years of data in the system, over 300 active jobs, and nearly 1,500 employees. In the past 3 years we've noticed slower performance and frequent locks in the system that require intervention from a system administrator. We moved to the cloud about 2 years ago and this has made troubleshooting even more difficult as we don't have the same access that we did before to resolve performance issues.
Read full review Pros Ability to drill down information from one screen to another Allows creation of various custom fields screens and reports Availability of "demo" system where one can test new functionality without affecting "Live Abas ERP" Read full review Job Costing - Viewpoint Spectrum handles job costing per project, per work order, per site, and gives us an up to date analysis of the project. HR - helps to keep all of the training certifications and HR incidents in a consistent and manageable order for all Managers to use. Read full review Cons ABAS is headquartered in Germany with a US based headquarters in Virginia. Some of the programming structures were based on European methods that differed somewhat from the way business is done in the US. ABAS-USA has worked to modify the system so that it is in tune with US business practices and has made great strides in this effort. For the average user, the structures may go unnoticed, but for the more advanced user, some of the field names that are used for advanced reporting might be in German. However, ABAS-USA has recently been updating the programming language to be fully in English. Because ABAS is growing rapidly, more complex customizations might take longer to complete than normal. ABAS appears to be bringing on even more technicians to handle the increased workload so the concern is waning. Read full review Subcontract Kiosk can be glitchy - allows subs to overbill on subcontract billing items Document Imaging can be glitchy - often says users do not have adequate security to view/add documents, but they do - if they sign out and back in, it works fine At times, support can be lacking - sometimes case responses are delayed or you get an incorrect answer Read full review Likelihood to Renew
The product is working for us and the cost to implement a new system does not warrant the expense.
Read full review Usability
Some things in Spectrum are NOT that intuitive, but I think knowledge of the software just comes with time. There are still some things I need assistance with in Spectrum but I'm very comfortable with my day to day items now that I've been using it for years. However, if there is something I don't do often or haven't done before, I don't find the software to be that intuitive, I actually find the logic on some things to be a little weird but it's fine once I know how to do it.
Read full review Reliability and Availability
I've never seen Spectrum down
Read full review Performance
For the most part the product is very reliable. Since we are hosted we sometimes have connectivity issues but I would say that is more our ISP than Spectrum.
Read full review Support Rating
The support has recently changed. Last year, you could call in and get an immediate response. Now that doesn't seem possible unless you have an urgent situation with access to the software, payroll or payables. I have found that using chat or e-mail works nicely for the most part, but sometimes I feel it would be easier if someone from support would jump on our site and take a first-hand look rather than going back and forth
Read full review Implementation Rating
It is important to have a strong implementation partner. It made the transition from our old system to the new system easier.
Read full review Alternatives Considered
These other software packages all have strengths but for what we were looking for in one system, to handle most of our business processes, but also allow the flexibility to be customized (without the need to be placed on a "like to have" waiting list), ABAS gave us that ability, hands down.
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I have previously used Sage Masterbuilder, another construction industry software. This has been a number of years ago. The company I am working for already had Spectrum and have been using it for as long as it has been around when it was known as Forefront. Based on conversations I've had with the personnel that were here at the time of purchase, Spectrum clicked off all the boxes they were looking for.
Read full review Scalability
You can grant user specific access which is nice. Project managers do not need all the same modules as Accounting. But Accounting does need access to PM modules as well
Read full review Return on Investment Abas ERP has had positive impact on our overall business objectives. Read full review [In my opinion,] it takes at LEAST twice as long to do our jobs now. [I feel like] we are paranoid about something not being printed correctly because of [what I believe are] buggy text fields. [In my experience,] we still have to refer to a physical file cabinet with paper, even though a main point of switching was to go paperless. [In our experience,] screens can now be "locked", so we can't see something if our coworker is also looking at it. [I believe that] the financial hit our company took from this switch was astronomical. [In my opinion:] Beware! Read full review ScreenShots