TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Sortment

    N/AN/ASortment is a warehouse-native Lifecycle Marketing and CRM platform designed to automate audience segmentation and multichannel campaign execution. The solution integrates directly with an organization's data warehouse to facilitate real-time access to customer behavior and transactional data without requiring manual data extraction or engineering intervention. Key Capabilities Warehouse-Native Data Access: Connects directly to the primary data source (e.g.,…

    $100

    per month

    Mautic

    Score8.9 out of 10
    N/AMautic Community Edition is an open source cross-channel campaign management software solution designed to enable users to build email, nurture campaigns, personalize messages, execute A/B tests, and measure results. The open source edition is community supported. Support is available for Acquia Campaign Studio, which is based on Mautic technology acquired by Acquia in May 2019. Acquia Campaign Studio is available on the

    $0

    Pricing
    SortmentMautic
    Editions & Modules
    Essentials
    $100
    per month
    Premium
    $500
    per month
    Mautic Marketing Automation
    $0
    Offerings
    Pricing Offerings
    SortmentMautic
    Free Trial
    YesYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsSortment is typically priced based on usage and scope, rather than only by number of seats. Pricing may vary depending on: - Number of channels used - Campaign and journey volume - Support and implementation needs Sortment also supports a scoped 30-day proof of concept, where teams can test the platform against specific business goals before deciding to expand usage.—
    More Pricing Information
    Community Pulse
    SortmentMautic
    Considered Both Products
    Sortment
    No answer on this topic
    Acquia
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    100%
    Would buy again
    5 Answers
    Delivers good value for the price
    No answers on this topic
    100%
    Delivers good value for the price
    5 Answers
    Happy with the feature set
    No answers on this topic
    80%
    Happy with the feature set
    4 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    100%
    Lived up to sales and marketing promises
    5 Answers
    Implementation went as expected
    No answers on this topic
    80%
    Implementation went as expected
    4 Answers
    Features
    SortmentMautic
    Email & Online Marketing
    Comparison of Email & Online Marketing features of Sortment and Mautic (open source)
    Feature
    Sortment
    -
    Ratings
    Mautic (open source)
    8.6
    9 Ratings
    10% above category average
    WYSIWYG email editor00 Ratings8.08 Ratings
    Dynamic content00 Ratings7.99 Ratings
    Ability to test dynamic content00 Ratings7.99 Ratings
    Landing pages00 Ratings9.57 Ratings
    A/B testing00 Ratings9.08 Ratings
    Mobile optimization00 Ratings8.58 Ratings
    Email deliverability reporting00 Ratings8.59 Ratings
    List management00 Ratings9.59 Ratings
    Triggered drip sequences00 Ratings8.68 Ratings
    Lead Management
    Comparison of Lead Management features of Sortment and Mautic (open source)
    Feature
    Sortment
    -
    Ratings
    Mautic (open source)
    8.4
    9 Ratings
    6% above category average
    Lead nurturing automation00 Ratings8.59 Ratings
    Lead scoring and grading00 Ratings8.59 Ratings
    Data quality management00 Ratings8.57 Ratings
    Automated sales alerts and tasks00 Ratings8.17 Ratings
    Campaign Management
    Comparison of Campaign Management features of Sortment and Mautic (open source)
    Feature
    Sortment
    -
    Ratings
    Mautic (open source)
    8.6
    7 Ratings
    13% above category average
    Calendaring00 Ratings8.17 Ratings
    Event/webinar marketing00 Ratings9.16 Ratings
    Social Media Marketing
    Comparison of Social Media Marketing features of Sortment and Mautic (open source)
    Feature
    Sortment
    -
    Ratings
    Mautic (open source)
    7.5
    6 Ratings
    1% below category average
    Social sharing and campaigns00 Ratings7.55 Ratings
    Social profile integration00 Ratings7.56 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of Sortment and Mautic (open source)
    Feature
    Sortment
    -
    Ratings
    Mautic (open source)
    8.9
    9 Ratings
    17% above category average
    Dashboards00 Ratings9.19 Ratings
    Standard reports00 Ratings9.19 Ratings
    Custom reports00 Ratings8.67 Ratings
    Platform & Infrastructure
    Comparison of Platform & Infrastructure features of Sortment and Mautic (open source)
    Feature
    Sortment
    -
    Ratings
    Mautic (open source)
    6.0
    9 Ratings
    24% below category average
    API00 Ratings7.59 Ratings
    Role-based workflow & approvals00 Ratings8.15 Ratings
    Customizability00 Ratings7.97 Ratings
    Integration with Salesforce.com00 Ratings4.65 Ratings
    Integration with Microsoft Dynamics CRM00 Ratings4.02 Ratings
    Integration with SugarCRM00 Ratings4.02 Ratings
    Best Alternatives
    SortmentMautic
    Small Businesses
    Listrak
    Score10 out of 10
    Vbout
    Score9.9 out of 10
    Medium-sized Companies
    Sailthru
    Score5.3 out of 10
    Bloomreach
    Score9.2 out of 10
    Enterprises
    Listrak
    Score10 out of 10
    Iterable
    Score8.2 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    SortmentMautic
    Likelihood to Recommend
    -
    (0 ratings)
    10.0
    (9 ratings)
    User Testimonials
    SortmentMautic
    Likelihood to Recommend
    Sortment
    No answers on this topic
    Acquia
    Mautic is not Salesforce or Dynamics of course; it is hard to install, still buggy and you have to know what you're doing if you want to use it. But that is your admission fee to an always free system that does essentially all the same things as the pricey alternatives, does it effectively and gives you total control. Mautic was acquired by Acquia, the company behind Drupal, and has been making substantial upgrades since that seem to be accelerating. The system has an active user community, active development and will only get better, making it an excellent choice to grow with and build your own systems around and never be dependent on third parties
    Read full review
    Pros
    Sortment
    No answers on this topic
    Acquia
    • Marketing email organization
    • Email tracking
    • Email automation
    • Contact management
    • Open rates
    • Delivery rates
    • A/B testing
    • Email sending
    • Unsubscribe management
    • SMTP management
    Read full review
    Cons
    Sortment
    No answers on this topic
    Acquia
    • Setting up the email templates has required hiring a professional. The templates that are provided are not fully responsive.
    • More responsive form templates are needed.
    Incentivized
    Read full review
    Alternatives Considered
    Sortment
    No answers on this topic
    Acquia
    Infusionsoft, at the time I tested it, had a crazy editor--very unintuitive and not very clean. Mautic (open source) makes it much easier to build up campaigns. Besides that, it didn't provide what we needed to justify the lack of possibility to self-host it and the requirement to pay for it.
    Read full review
    Return on Investment
    Sortment
    No answers on this topic
    Acquia
    • We made our ROI back within a year.
    • Fulfills our needs and our client's needs, our clients love it.
    • I would just add more templates to the email construction selection, other than that, it is just perfect.
    Incentivized
    Read full review
    ScreenShots

    Sortment Screenshots

    Screenshot of the Sortment dashboard to locate AI-identified growth opportunities, monitor alerts and insights, and create audiences, journeys, campaigns, and other lifecycle workflows using natural language.