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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Absolute Visibility

    Score8.1 out of 10
    N/AAbsolute Visibility is an adaptive endpoint security solution. It provides users with a persistent connection to all of their endpoints and the data they contain. The vendor says, by maintaining a two-way connection with each device, users have the insight they need to assess risk and apply remote security measures so they can protect each endpoint and the sensitive data it contains. This insight is delivered through a cloud-based console that requires no additional IT…N/A

    Atera

    Score8.2 out of 10
    N/AAtera is presented as an Agentic AI platform for IT management, that offers a digital workforce of AI agents that proactively and autonomously support entire IT operations. Atera’s all-in-one IT management platform consolidates RMM, helpdesk, ticketing, and automation, so IT teams and MSPs can manage and protect infrastructure, automate tasks, and boost service quality by reducing downtime and improving SLAs. Atera has shifted focus from automation to AI-powered autonomy in IT. With…

    $139

    per month per user

    Pricing
    Absolute VisibilityAtera
    Editions & Modules
    No answers on this topic
    MSP - Pro
    $129
    per month (billed annually) per user
    IT Department - Professional
    $149
    per month (billed annually) per user
    MSP - Growth
    $179
    per month (billed annually) per user
    IT Department - Expert
    $189
    per month (billed annually) per user
    MSP - Power
    $209
    per month (billed annually) per user
    IT Department - Master
    $219
    per month (billed annually) per user
    Offerings
    Pricing Offerings
    Absolute VisibilityAtera
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup FeeOptionalNo setup fee
    Additional Details—Unlimited devices.
    More Pricing Information
    Community Pulse
    Absolute VisibilityAtera
    Considered Both Products
    Absolute
    No answer on this topic
    Atera
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    97%
    Would buy again
    87 Answers
    Delivers good value for the price
    No answers on this topic
    98%
    Delivers good value for the price
    87 Answers
    Happy with the feature set
    No answers on this topic
    97%
    Happy with the feature set
    87 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    95%
    Lived up to sales and marketing promises
    78 Answers
    Implementation went as expected
    No answers on this topic
    100%
    Implementation went as expected
    83 Answers
    Features
    Absolute VisibilityAtera
    Application Performance Management
    Comparison of Application Performance Management features of Absolute Visibility and Atera
    Feature
    Absolute Visibility
    -
    Ratings
    Atera
    9.0
    9 Ratings
    30% above category average
    Virtualization monitoring00 Ratings10.01 Ratings
    IT Asset Discovery00 Ratings8.09 Ratings
    Monitoring Tasks
    Comparison of Monitoring Tasks features of Absolute Visibility and Atera
    Feature
    Absolute Visibility
    -
    Ratings
    Atera
    8.9
    126 Ratings
    24% above category average
    Remote monitoring00 Ratings8.6125 Ratings
    Network device monitoring00 Ratings7.7111 Ratings
    Activity Monitoring00 Ratings8.110 Ratings
    Management Tasks
    Comparison of Management Tasks features of Absolute Visibility and Atera
    Feature
    Absolute Visibility
    -
    Ratings
    Atera
    8.8
    125 Ratings
    28% above category average
    Patch Management00 Ratings7.7124 Ratings
    Policy-based automation00 Ratings7.6110 Ratings
    Remote Access
    Comparison of Remote Access features of Absolute Visibility and Atera
    Feature
    Absolute Visibility
    -
    Ratings
    Atera
    7.8
    1 Ratings
    14% above category average
    Attended device access00 Ratings10.01 Ratings
    Unattended device access00 Ratings10.01 Ratings
    Mobile device access00 Ratings1.01 Ratings
    Virtual device access00 Ratings10.01 Ratings
    Multiple-display support00 Ratings7.01 Ratings
    Multiple concurrent sessions00 Ratings9.01 Ratings
    Best Alternatives
    Absolute VisibilityAtera
    Small Businesses
    Avast CloudCare
    Score10 out of 10
    Panda Systems Management
    Score7.1 out of 10
    Medium-sized Companies
    Action1
    Score9.4 out of 10
    N-able N-sight RMM
    Score7.4 out of 10
    Enterprises
    ManageEngine Endpoint Central
    Score9 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Absolute VisibilityAtera
    Likelihood to Recommend
    9.5
    (2 ratings)
    7.8
    (128 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    8.2
    (6 ratings)
    Usability
    -
    (0 ratings)
    8.1
    (75 ratings)
    Support Rating
    -
    (0 ratings)
    9.1
    (6 ratings)
    Implementation Rating
    -
    (0 ratings)
    6.4
    (1 ratings)
    User Testimonials
    Absolute VisibilityAtera
    Likelihood to Recommend
    Absolute
    I do think it is well worth the cost and consideration, especially if you are using it on devices containing electronic medical records, personal health information or personal privacy information or devices that contain proprietary information, critical business information or other information that needs to be securely protected. It can also be used to track a device (individual) as well if that is your goal. We use it as an extra precaution to track our mental health clinicians that do home visits. It allows us to keep track of their whereabouts, in case an issue arises at a client's home. We are able to send someone out to check or assist, alert emergency services or send law enforcement if a situation should arise.
    Incentivized
    Read full review
    Atera
    Actually, it depends on the size of the organization. Atera is not well suited for large organizations in my point of view, and also it is not well suited where policies are very strict. But I would recommend it because of the lower cost and the rich features it has. The biggest benefit of Atera is it is cloud hosted and the cost does not depend on the number of devices you register with Atera. The cost depends on the number of licenses you have purchased.
    Incentivized
    Read full review
    Pros
    Absolute
    • I tracked a stolen computer all the way to Africa from USA and disabled it.
    • I set up geofences with alerts. As soon as a computer got a wifi connection outside of our fences it would email me its current location.
    • Absolute's persistent technology was helpful. -Even when a pawn shop would attempt to "wipe" a device before getting it online, as soon as it got online it notified me of the OS re-installation and current location. We could call authorities and they could recover the device for us. And they were happy it made their job easier and deterred the pawn shop from reselling stolen devices.
    Incentivized
    Read full review
    Atera
    • Atera is doing good in the monitoring part as it is monitoring our complete infrastructure from the network to servers and also the end user devices.
    • Atera is good in the patching part as it is patching our Windows and Linux servers, end-user Windows systems, and third-party applications.
    • Atera is good in the automation process, and we can plan the execution of any task and schedule it. We have a lot of options here from CMD to PowerShell.
    • The Inventory part is also good, as we can see and download the Software and Hardware inventory from Atera. It will provide the details of all hardware and software, from OS details to applications.
    Incentivized
    Read full review
    Cons
    Absolute
    • I do not know where I would consider this product to be deficient in functionality, difficult to use or any major changes that needed to be addressed.
    • I wish the pricing of this product was a little lower, but I do think it is well worth the cost and consideration, especially if you are using it on devices containing electronic medical records, personal health information or personal privacy information.
    Incentivized
    Read full review
    Atera
    • Atera is well-designed but still has some issues. In the patching part, the devices having low disk space in the C drive, will not download and install the patches. It should give room to clean the space and then patch the system.
    • It has a limited number of third-party applications that can be installed through it.
    • In some cases, Atera failed to update or remove those applications that were not installed through Atera itself. Only 10% we can say.
    Incentivized
    Read full review
    Likelihood to Renew
    Absolute
    No answers on this topic
    Atera
    As of right now, we have found nothing that can offer as many features as Atera does along with the affordability. They are doing monthly releases each month and not just making small changes (shared scripting library, chocolatey support, Install packages, Splashtop SOS support, Scheduled tickets to name a few). The uptimes are great and accessibility to the dashboard has yet to be limited. We are a happy customer and bordering on fanboy status now
    Incentivized
    Read full review
    Usability
    Absolute
    No answers on this topic
    Atera
    Atera's remote monitoring feature is one of it's best features. The laptops and servers we used it on responded quickly to our administrative task requests and made our work light. We were able to increase the resources, manage patches, windows updates and quite a few other tasks remotely and that too 24×7.
    Read full review
    Support Rating
    Absolute
    No answers on this topic
    Atera
    Atera support provides answers to my questions lightning fast. They have never left me feeling like I'm out there on my own. I can ask questions by email, or by chat, or by opening a ticket with them and they are always on it quickly. They also have a forum where other Atera users can help you if you need it, and you can also add feature requests via the forum.
    Incentivized
    Read full review
    Implementation Rating
    Absolute
    No answers on this topic
    Atera
    The implementation was performed by the system administrator so I don't have much insight into this
    Read full review
    Alternatives Considered
    Absolute
    I have only used Absolute Data and Device Security (DDS). It was recommended by my Dell sales rep. After reviewing the product info, and loading a demo, it became clear that this is what was needed to add to our existing security to protect us from information loss due to a data breach on our portable devices. I presented this solution to the appropriate departments, and they agreed that this was something well worth the investment.
    Incentivized
    Read full review
    Atera
    Because Atera is a much more effective and efficient solution to manage all our IT operations, it automates each of our business processes. It offers us the best support to respond to any problem that may arise. I think Atera is much more cost-effective and reliable; its value is justified with each function and satisfies all our business needs and requirements.
    Incentivized
    Read full review
    Return on Investment
    Absolute
    • Recovery of stolen assets.
    • After recovering a few devices and students becoming aware of Absolute being deployed, it had a prevention effect deterring additional theft.
    • It deterred pawn shops from accepting our stolen machines.
    Incentivized
    Read full review
    Atera
    • The intuitive user interface has enabled both users and support technicians to familiarize themselves quickly with the functionality, and the learning curve is less.
    • Some features need to be accessed through documentation; they're not available directly on the dashboard.
    • Sometimes, internet access plays a significant role, whereas low connectivity is a hindrance.
    Incentivized
    Read full review
    ScreenShots

    Absolute Visibility Screenshots

    Screenshot of Endpoint Data Discovery SummaryScreenshot of Create Smart Device GroupsScreenshot of Software Overview ReportScreenshot of Create Policy GroupsScreenshot of Endpoint Data Discovery Match Score SummaryScreenshot of Endpoint Data Discovery Reporting Data

    Atera Screenshots

    Screenshot of Atera’s AI-powered solution.Screenshot of Atera's process automation.Screenshot of Atera's real-time monitoring, which gives visibility and control of the IT environment.Screenshot of Atera's ticketing, where users can deliver end-user support and issue resolution at scale.