Absolute Visibility vs. Atera

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Absolute Visibility
Score 8.1 out of 10
N/A
Absolute Visibility is an adaptive endpoint security solution. It provides users with a persistent connection to all of their endpoints and the data they contain. The vendor says, by maintaining a two-way connection with each device, users have the insight they need to assess risk and apply remote security measures so they can protect each endpoint and the sensitive data it contains. This insight is delivered through a cloud-based console that requires no additional IT…N/A
Atera
Score 8.9 out of 10
N/A
Atera has harnessed AI to power their Remote Monitoring and Management (RMM), Helpdesk, Ticketing, and automations platform—streamlining organizational IT management at scale with the proprietary Action AI™ solution. Atera's IT Copilot augments existing tech capabilities with AI auto script generation, ticket summaries, and recommended solutions. To learn more about Atera: www.atera.com Atera’s platform…
$159
per month per user
Pricing
Absolute VisibilityAtera
Editions & Modules
No answers on this topic
MSP - Pro
$129
per month (billed annually) per user
IT Department - Professional
$149
per month (billed annually) per user
MSP - Growth
$179
per month (billed annually) per user
IT Department - Expert
$189
per month (billed annually) per user
MSP - Power
$209
per month (billed annually) per user
IT Department - Master
$219
per month (billed annually) per user
Offerings
Pricing Offerings
Absolute VisibilityAtera
Free Trial
YesYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesYes
Entry-level Setup FeeOptionalNo setup fee
Additional DetailsUnlimited devices.
More Pricing Information
Community Pulse
Absolute VisibilityAtera
Top Pros
Top Cons
Features
Absolute VisibilityAtera
Application Performance Management
Comparison of Application Performance Management features of Product A and Product B
Absolute Visibility
-
Ratings
Atera
10.0
1 Ratings
5% above category average
Virtualization monitoring00 Ratings10.01 Ratings
IT Asset Discovery00 Ratings10.01 Ratings
Monitoring Tasks
Comparison of Monitoring Tasks features of Product A and Product B
Absolute Visibility
-
Ratings
Atera
9.4
93 Ratings
23% above category average
Remote monitoring00 Ratings9.392 Ratings
Network device monitoring00 Ratings8.780 Ratings
Activity Monitoring00 Ratings10.01 Ratings
Management Tasks
Comparison of Management Tasks features of Product A and Product B
Absolute Visibility
-
Ratings
Atera
9.2
92 Ratings
22% above category average
Patch Management00 Ratings8.991 Ratings
Policy-based automation00 Ratings8.778 Ratings
Remote Access
Comparison of Remote Access features of Product A and Product B
Absolute Visibility
-
Ratings
Atera
7.8
1 Ratings
11% below category average
Attended device access00 Ratings10.01 Ratings
Unattended device access00 Ratings10.01 Ratings
Mobile device access00 Ratings1.01 Ratings
Virtual device access00 Ratings10.01 Ratings
Multiple-display support00 Ratings7.01 Ratings
Multiple concurrent sessions00 Ratings9.01 Ratings
Best Alternatives
Absolute VisibilityAtera
Small Businesses
NinjaOne
NinjaOne
Score 9.2 out of 10
Panda Systems Management
Panda Systems Management
Score 9.4 out of 10
Medium-sized Companies
KACE Systems Management Appliance
KACE Systems Management Appliance
Score 10.0 out of 10
NinjaOne
NinjaOne
Score 9.2 out of 10
Enterprises
KACE Systems Management Appliance
KACE Systems Management Appliance
Score 10.0 out of 10

No answers on this topic

All AlternativesView all alternativesView all alternatives
User Ratings
Absolute VisibilityAtera
Likelihood to Recommend
9.5
(2 ratings)
9.2
(95 ratings)
Likelihood to Renew
-
(0 ratings)
9.5
(4 ratings)
Usability
-
(0 ratings)
9.4
(42 ratings)
Support Rating
-
(0 ratings)
9.0
(5 ratings)
User Testimonials
Absolute VisibilityAtera
Likelihood to Recommend
Absolute
I do think it is well worth the cost and consideration, especially if you are using it on devices containing electronic medical records, personal health information or personal privacy information or devices that contain proprietary information, critical business information or other information that needs to be securely protected. It can also be used to track a device (individual) as well if that is your goal. We use it as an extra precaution to track our mental health clinicians that do home visits. It allows us to keep track of their whereabouts, in case an issue arises at a client's home. We are able to send someone out to check or assist, alert emergency services or send law enforcement if a situation should arise.
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Atera
Well Atera is a big platform with multiple features, I use Remote Session for Remote access and Scripting management for platform and application management in our network. In some cases if there is dependency on Driver version of hardware like network driver, I have also used Atera to push latest Driver to user machines which works like a charm. Atera is a really good platform.
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Pros
Absolute
  • I tracked a stolen computer all the way to Africa from USA and disabled it.
  • I set up geofences with alerts. As soon as a computer got a wifi connection outside of our fences it would email me its current location.
  • Absolute's persistent technology was helpful. -Even when a pawn shop would attempt to "wipe" a device before getting it online, as soon as it got online it notified me of the OS re-installation and current location. We could call authorities and they could recover the device for us. And they were happy it made their job easier and deterred the pawn shop from reselling stolen devices.
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Atera
  • Remoting in from anywhere, even on my phone or tablet, has enabled me to quickly diagnose, or even fully resolve, problems.
  • The ticketing, once users are set up, is a breeze. It also keeps everything in one place for them.
  • With Atera the need to travel on-site has been dramatically reduced.
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Cons
Absolute
  • I do not know where I would consider this product to be deficient in functionality, difficult to use or any major changes that needed to be addressed.
  • I wish the pricing of this product was a little lower, but I do think it is well worth the cost and consideration, especially if you are using it on devices containing electronic medical records, personal health information or personal privacy information.
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Atera
  • Some basic functions need some extra work
  • Some basic things are behind paywalls
  • Feature board is not credible. Ideas taking very, very long to implement
  • Atera has no clear road map
  • SNMP monitoring needs a make over and needs more options
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Likelihood to Renew
Absolute
No answers on this topic
Atera
As of right now, we have found nothing that can offer as many features as Atera does along with the affordability. They are doing monthly releases each month and not just making small changes (shared scripting library, chocolatey support, Install packages, Splashtop SOS support, Scheduled tickets to name a few). The uptimes are great and accessibility to the dashboard has yet to be limited. We are a happy customer and bordering on fanboy status now
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Usability
Absolute
No answers on this topic
Atera
In the past, we would have to remote into the endpoint to see what was causing an issue. Now we can check the portal and get a very detailed analysis of what's going on the with user's system. In addition we can run scripts and open a command prompt of the user's system without having to remote into the system and disrupt the user.
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Support Rating
Absolute
No answers on this topic
Atera
Atera support provides answers to my questions lightning fast. They have never left me feeling like I'm out there on my own. I can ask questions by email, or by chat, or by opening a ticket with them and they are always on it quickly. They also have a forum where other Atera users can help you if you need it, and you can also add feature requests via the forum.
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Alternatives Considered
Absolute
I have only used Absolute Data and Device Security (DDS). It was recommended by my Dell sales rep. After reviewing the product info, and loading a demo, it became clear that this is what was needed to add to our existing security to protect us from information loss due to a data breach on our portable devices. I presented this solution to the appropriate departments, and they agreed that this was something well worth the investment.
Read full review
Atera
NinjaOne is a great platform but is simple overall versus Atera. Atera is so feature rich that it can be overwhelming at times but is worth the learning curve. Take time to go through the onboarding, reading the help articles, and even reaching out to support directly through the platform and you will make the most of all features.
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Return on Investment
Absolute
  • Recovery of stolen assets.
  • After recovering a few devices and students becoming aware of Absolute being deployed, it had a prevention effect deterring additional theft.
  • It deterred pawn shops from accepting our stolen machines.
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Atera
  • The intuitive user interface has enabled both users and support technicians to familiarize themselves quickly with the functionality, and the learning curve is less.
  • Some features need to be accessed through documentation; they're not available directly on the dashboard.
  • Sometimes, internet access plays a significant role, whereas low connectivity is a hindrance.
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ScreenShots

Absolute Visibility Screenshots

Screenshot of Endpoint Data Discovery SummaryScreenshot of Create Smart Device GroupsScreenshot of Software Overview ReportScreenshot of Create Policy GroupsScreenshot of Endpoint Data Discovery Match Score SummaryScreenshot of Endpoint Data Discovery Reporting Data

Atera Screenshots

Screenshot of Atera’s AI-powered solution.Screenshot of Atera's process automation.Screenshot of Atera's real-time monitoring, which gives visibility and control of the IT environment.Screenshot of Atera's ticketing, where users can deliver end-user support and issue resolution at scale.