Absolute Visibility is an adaptive endpoint security solution. It provides users with a persistent connection to all of their endpoints and the data they contain.
The vendor says, by maintaining a two-way connection with each device, users have the insight they need to assess risk and apply remote security measures so they can protect each endpoint and the sensitive data it contains. This insight is delivered through a cloud-based console that requires no additional IT…
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Kaseya VSA
Score 8.2 out of 10
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Kaseya Virtual System Administrator (VSA) is a cloud-based Remote Monitoring and Management software. VSA unifies the monitoring of system infrastructure and endpoints and is designed for use by IT teams and MSP’s. It offers a robust crowd-source automation scripts library, as well as antivirus and malware capabilities with real-time threat alerts.
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Pricing
Absolute Visibility
Kaseya VSA
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Absolute Visibility
Kaseya VSA
Free Trial
Yes
No
Free/Freemium Version
No
No
Premium Consulting/Integration Services
Yes
No
Entry-level Setup Fee
Optional
No setup fee
Additional Details
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More Pricing Information
Community Pulse
Absolute Visibility
Kaseya VSA
Features
Absolute Visibility
Kaseya VSA
Application Performance Management
Comparison of Application Performance Management features of Product A and Product B
Absolute Visibility
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Ratings
Kaseya VSA
7.5
1 Ratings
8% above category average
Virtualization monitoring
00 Ratings
8.01 Ratings
IT Asset Discovery
00 Ratings
7.01 Ratings
Monitoring Tasks
Comparison of Monitoring Tasks features of Product A and Product B
Absolute Visibility
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Ratings
Kaseya VSA
6.7
13 Ratings
9% below category average
Remote monitoring
00 Ratings
9.013 Ratings
Network device monitoring
00 Ratings
8.013 Ratings
Activity Monitoring
00 Ratings
8.01 Ratings
Management Tasks
Comparison of Management Tasks features of Product A and Product B
Absolute Visibility
-
Ratings
Kaseya VSA
7.5
12 Ratings
7% above category average
Patch Management
00 Ratings
8.012 Ratings
Policy-based automation
00 Ratings
9.012 Ratings
Remote Access
Comparison of Remote Access features of Product A and Product B
I do think it is well worth the cost and consideration, especially if you are using it on devices containing electronic medical records, personal health information or personal privacy information or devices that contain proprietary information, critical business information or other information that needs to be securely protected. It can also be used to track a device (individual) as well if that is your goal. We use it as an extra precaution to track our mental health clinicians that do home visits. It allows us to keep track of their whereabouts, in case an issue arises at a client's home. We are able to send someone out to check or assist, alert emergency services or send law enforcement if a situation should arise.
If the software functioned as it was intended, it would be probably a 7 out of 10. It lacks the majority of customization that SolarWinds N-central supplies, but also supports some customization that other solutions we have tried do not. Again, if the software didn't consistently break, the ability to implement automated scripting via PowerShell and the capacity to manage 10+ endpoints at once in different windows is great.
I tracked a stolen computer all the way to Africa from USA and disabled it.
I set up geofences with alerts. As soon as a computer got a wifi connection outside of our fences it would email me its current location.
Absolute's persistent technology was helpful. -Even when a pawn shop would attempt to "wipe" a device before getting it online, as soon as it got online it notified me of the OS re-installation and current location. We could call authorities and they could recover the device for us. And they were happy it made their job easier and deterred the pawn shop from reselling stolen devices.
Being able to see systems that are not within the local network allows us to be able to troubleshoot and work with the end users no matter where they are or where we are as it is cloud based.
Several functions can be "automated" so staff do not have to keep going back and scanning for updates, push Windows updates and or push sensor updates.
VSA offers a variety of system information about all of the assets that have the endpoints installed on them so we can easily see the system specs without having to actually connect to them and pull up the SysInfo on each unit.
I do not know where I would consider this product to be deficient in functionality, difficult to use or any major changes that needed to be addressed.
I wish the pricing of this product was a little lower, but I do think it is well worth the cost and consideration, especially if you are using it on devices containing electronic medical records, personal health information or personal privacy information.
Support - Like all other competitors support is OK but the product is robust enough to reduce support requirements.
Customer Service - another team that is a bit poor especially when the issue involves multiple departments. Otherwise, the direct rep is very friendly and professional.
I think this is a solid tool for enterprise IT, however it would be higher if Kaseya VSA addresses the areas raised around recent stability, their support team, multiple session & screen support etc. It does do it's main job and allows an easy way for IT to operate and is mostly fine.
It was lots of back and forth email communication whenever I tried to solve my connection issues. I would send them detailed logs of the date, time, computer, and more of when I was experiencing connection issues. All I would get is an email back a few days later saying that they didn't find an issue in the service
I have only used Absolute Data and Device Security (DDS). It was recommended by my Dell sales rep. After reviewing the product info, and loading a demo, it became clear that this is what was needed to add to our existing security to protect us from information loss due to a data breach on our portable devices. I presented this solution to the appropriate departments, and they agreed that this was something well worth the investment.
There are other products that do some of what Kaseya does, but I've not personally worked with another product that does everything Kaseya does. Sure there are plenty of remote control products, but products that do as much as Kaseya are few and far between. Hard to go wrong with the sheer scope of functionality!
