Absorb LMS vs. CoreAchieve

Our integration experience was very well managed. We launched on-time, and only had to do basic end-user training because the system is very user friendly and intuitive to use. The customer support is exceptional, we have an assigned Customer Success Manager we meet with and talk to regularly. They are very responsive and have helped us optimize our processes to get the most out of the system. Because the system is easy to use, we have very few user issues or tickets we have to support. 90% of user problems are resolved by using the FAQs we provided when we launched the system

Incentivized

CoreAchieve is a platform that works with many others to improve the quality of the presentations and in general improve the workflow, for example, we can work with Power BI to access our data and perform analysis, we also have integration with Zoom. In general, it is a tool that demonstrates that innovative and, above all, personalized training can be carried out with constant monitoring, and it also establishes a robust online learning system that helps the company increase the accreditation of employees following high costs.

Incentivized

• Customer Service - Our CSM, Kirsten Spak, provides friendly, timely and high quality help and has helps us to understand and efficiently use the system.
• Course Creation - We have been able to create custom courses with a wide range of features, including branding, audio, video and assessments.
• Reporting - Absorb LMS offers a robust reporting function which allows us to understand our users and meet the needs of our partners when user information is required for their projects.

Incentivized

• Structuring E-learning Content
• Customization
• Report generation

• Reporting needs some additional help, especially the Course Activity Report. It would be great to see the description of the course on the header of the report.
• The courses on the smart devices look wonky and sometimes the videos don't show up, yet you can hear it.
• The Absorb LMS phone application also needs a lot of work. It does not show all the tiles that are available in the browser version.

Incentivized

• Challenging initial setup
• Integrations

We have no plans to move away from Absorb at this time. It has all of the functionality we are looking for in a learning management system and we have a lot of info stored in our LMS system for trainings including all of our current and past employee transcripts. It is also getting easier to manager with being able to connect the LMS to ADP to update employee reporting/department/location/etc. We don't have a need or reason to move away from Absorb at this time.

Incentivized

Absorb LMS is easy to use from both a user experience and admin experience. For users, navigating the site to complete assignments or finding courses to develop new skills is very user-friendly. As an admin, the course creation tools walk you through each step simply, but have a ton of functionality to support any of your training needs.

Incentivized

Absorb LMS's client service managers have been extremely responsive, efficient, and available. While we pay for a higher level of support, we have found it well worth the investment. We've been less pleased with the accounting side of the organization, but that has little impact on the delivery of training to our clients and employees.

Incentivized

I meet and do training with my absorb support every week. and I have all my questions answered! it's great

hands down favorite in look, function, cost and service. Others were close but could not meet our external and internal cases. Our current one (we looked at them again) did not have 40% of the functionality or value, despite the bargain cost, it was not worth it to continue. Only new hires used our LMS for onboarding because they had to; no one went back for more training. With Absorb our classes are more dynamic and targeted.

Incentivized

Coreacheive was able to provide much more customizations than the other products mentioned. We were also able to save costs using the same which is why we preferred CoreAchieve over the other mentioned products.

• Absorb LMS's user-friendly interface and interactive learning features contributed to a 150% increase in learner engagement levels. The platform's ability to deliver engaging content and quizzes enhances employee participation and knowledge retention at retail
• With Absorb LMS, we are looking to streamline our remote employee onboarding process, and tracking to reduce the time taken for new hires to complete training modules by 30%.

• ROI was positive
• Objectives were reached