Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Abstract
Score 4.0 out of 10
N/A
Abstract, from the company of the same name headquartered in San Francisco, offers a collaboration tool for developers and others, featuring a version controlled master file set and approval workflow.N/A
Slack
Score 9.0 out of 10
N/A
Slack is a group messaging or team collaboration app that aims to simplify communication for businesses. Features include open discussions, private groups, and direct messaging, as well as deep contextual search and message archiving, and file sharing. Slack integrates with a number of other tools, such as MailChimp, Dropbox, and Google Drive. Slack was acquired by Salesforce in December 2020. The product is free to use, and also has paid plans with more features and greater controls. The…
$8.75
per month per user
Pricing
AbstractSlack
Editions & Modules
No answers on this topic
Free
$0
Pro
$7.25*
per month per user
Business+
$12.50*
per month per user
Enterprise
Contact Sales
Offerings
Pricing Offerings
AbstractSlack
Free Trial
NoYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details*Per active user, per month, when paying once a year. Pro is $8.75 USD per active user when paying month to month. Business+ is $15.00 USD per active user when paying month to month.
More Pricing Information
Community Pulse
AbstractSlack
Features
AbstractSlack
Project Management
Comparison of Project Management features of Product A and Product B
Abstract
7.8
4 Ratings
1% above category average
Slack
8.2
513 Ratings
6% above category average
Workflow Automation7.62 Ratings8.4315 Ratings
Mobile Access7.03 Ratings9.4494 Ratings
Search8.93 Ratings8.4496 Ratings
Task Management00 Ratings8.1340 Ratings
Gantt Charts00 Ratings6.961 Ratings
Scheduling00 Ratings8.0286 Ratings
Visual planning tools00 Ratings7.8208 Ratings
Communication
Comparison of Communication features of Product A and Product B
Abstract
8.7
4 Ratings
9% above category average
Slack
8.8
522 Ratings
10% above category average
Chat10.02 Ratings9.7522 Ratings
Notifications9.04 Ratings9.1518 Ratings
Discussions8.04 Ratings9.4507 Ratings
Internal knowledgebase7.62 Ratings7.7327 Ratings
Surveys00 Ratings8.1329 Ratings
Integrates with GoToMeeting00 Ratings8.9110 Ratings
Integrates with Gmail and Google Hangouts00 Ratings8.7182 Ratings
Integrates with Outlook00 Ratings8.8120 Ratings
File Sharing & Management
Comparison of File Sharing & Management features of Product A and Product B
Abstract
8.1
4 Ratings
2% above category average
Slack
8.6
494 Ratings
8% above category average
Versioning10.04 Ratings8.2255 Ratings
Document collaboration8.53 Ratings8.2345 Ratings
Access control6.24 Ratings8.3335 Ratings
Advanced security features6.92 Ratings8.4289 Ratings
Device sync9.13 Ratings9.1366 Ratings
Video files00 Ratings8.7443 Ratings
Audio files00 Ratings8.8433 Ratings
Integrates with Google Drive00 Ratings9.0211 Ratings
Best Alternatives
AbstractSlack
Small Businesses
Stackby
Stackby
Score 9.1 out of 10
Stackby
Stackby
Score 9.1 out of 10
Medium-sized Companies
Troop Messenger
Troop Messenger
Score 9.8 out of 10
Troop Messenger
Troop Messenger
Score 9.8 out of 10
Enterprises
HCL Connections
HCL Connections
Score 9.9 out of 10
HCL Connections
HCL Connections
Score 9.9 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
AbstractSlack
Likelihood to Recommend
2.1
(4 ratings)
9.4
(523 ratings)
Likelihood to Renew
-
(0 ratings)
9.8
(24 ratings)
Usability
7.0
(1 ratings)
9.2
(137 ratings)
Availability
-
(0 ratings)
10.0
(1 ratings)
Performance
-
(0 ratings)
10.0
(1 ratings)
Support Rating
8.8
(4 ratings)
8.0
(67 ratings)
Implementation Rating
-
(0 ratings)
8.3
(4 ratings)
Configurability
-
(0 ratings)
10.0
(1 ratings)
Ease of integration
-
(0 ratings)
7.0
(1 ratings)
User Testimonials
AbstractSlack
Likelihood to Recommend
Abstract
  • Large teams with dedicated design operations support
  • UX managers that want a facilitated workflow for their teams
  • Disciplined teams of individual contributors that want to adopt a process in their UI workflow
  • Cross-discipline teams that want a central collaboration space for reviewing and critiquing UI artifacts
  • If your files are named "FOR-REALS_FINAL_FINAL_FINAL_Super-Important-Project (copy).sketch"
  • If you're managing multiple pattern libraries
Read full review
Salesforce
Slack is definitely well suited according to my experience of using it for over 6 years to be the best platform to have short quick huddles and catch up sessions with your team, More especially if your work environment is a WFH set up. you can easily direct message a colleague regarding something that needs quick attention. making calls is easy and you can basically present a presentation to your team quickly and easy by sharing your screen with them easily. its basically the future
Read full review
Pros
Abstract
  • Versioning for desginers
  • Collaboration between team members
Read full review
Salesforce
  • Slack workflows which helps to automate day to day or weekly tasks
  • Slack Huddle which helps to communicate within the app and also the chat is saved in thread
  • Slack To Do Lists which helps to manage small projects
  • Slack Canvas to keep the whole team on the same page
Read full review
Cons
Abstract
  • Asset exports are not as great as Zeplin and others.
  • Filtering within files.
Read full review
Salesforce
  • Wish I could organize my "save for later" items into folders. It would be nice to store all of the golden nuggets of information I learn. Even better if we could export it out into a word doc to turn into a real article or resource!
  • Use AI to help us find themes around topics and prepare a summary every week/end of day/month so that the entire team can absorb all conversations into one clean space
Read full review
Likelihood to Renew
Abstract
No answers on this topic
Salesforce
To be more transparent, I give 10 because Slack serves our collaboration needs. It provide us a good platform for team communication relaying important update within the company, it has even mobile app where you can install in your phone to monitor any updates within that team that needs your immediate attention and intervention.
Read full review
Usability
Abstract
Abstract has a difficult learning curve. If a feature-branch workflow is new to you, then it will take some getting used to. They make a lot of updates to the interface and these feature releases get ahead of their documentation. They rely heavily on an excellent customer support team and are present on various Slack channels to help design professionals with issues.
Read full review
Salesforce
At the basic surface, Slack does deliver everything we need - easy to handle, easy to understand. But, as I said earlier, there are the more complex parts which demand more of us and some of them even lack information about how to be used, which is frustrating. If we could have maybe a section with instructions, or maybe if you make the features easier to use, it would be awesome.
Read full review
Reliability and Availability
Abstract
No answers on this topic
Salesforce
Yes, the app works 24/7. I don't even recall having any period that we could not use since the implementation. Even the maintenance periods are barely noticeable and our work is not impacted by it when it happens.
Read full review
Performance
Abstract
No answers on this topic
Salesforce
Slack is a soft app, we don't have many issues with it. I recall one or two people complaining about something during our usage period, but I didn't have a bad experience. When the app is slow, usually the problem is with my computer or my internet. The app works just fine.
Read full review
Support Rating
Abstract
Abstract by nature is complex and has to respond to whatever changes in Sketch. So there are frequent issues. Support can be slow to respond and are not always helpful, but they are quick to find and patch the bugs. Overall, it's not the best support, but it hasn't been detrimental.
Read full review
Salesforce
I've never had to contact support for Slack which is a great testament to its ease and use. Adding people outside of the organization takes a little getting used to, but ultimately allows for greater collaboration between FTE and contractors. There is no clear alternative to this software, so it's the best we can do for now.
Read full review
Implementation Rating
Abstract
No answers on this topic
Salesforce
I was not part of the implementation team, but I recall being 100% happy and excited to learn and use a new tool. I'm still am to be honest.
Read full review
Alternatives Considered
Abstract
I purchased and administer Abstract. It was requested by our design department who evaluated it.
Read full review
Salesforce
Slack: It's easy to strike up a chat right away with one-click calls or huddles. By simply pressing the call button, both users are involved without the need to arrange a meeting. Microsoft Teams: With calendar invites, time slot choices, and numerous confirmation processes, scheduling even a basic one-on-one meeting can feel laborious.
Read full review
Return on Investment
Abstract
  • Single source of truth for the team.
  • Could quickly get expensive with corporate accounts.
Read full review
Salesforce
  • Slack has significantly improved communication within the organization by providing a platform for quick and instant messaging.
  • Teams can easily collaborate on different projects with Slack’s channels.
  • We have to use Google Drive to send large videos. Would have been good if it could be spent through Slack.
Read full review
ScreenShots