Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Abstract
Score 6.1 out of 10
N/A
Abstract, from the company of the same name headquartered in San Francisco, offers a collaboration tool for developers and others, featuring a version controlled master file set and approval workflow.N/A
Slack
Score 9.0 out of 10
N/A
Slack is a group messaging or team collaboration app that aims to simplify communication for businesses. Features include open discussions, private groups, and direct messaging, as well as deep contextual search and message archiving, and file sharing. Slack integrates with a number of other tools, such as MailChimp, Dropbox, and Google Drive. Slack was acquired by Salesforce in December 2020. The product is free to use, and also has paid plans with more features and greater controls. The…
$0
per month per user
Pricing
AbstractSlack
Editions & Modules
No answers on this topic
Free
$0
Pro
$7.25*
per month per user
Business+
$12.50*
per month per user
Enterprise
Contact Sales
Offerings
Pricing Offerings
AbstractSlack
Free Trial
NoYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details*Per active user, per month, when paying once a year. Pro is $8.75 USD per active user when paying month to month. Business+ is $15.00 USD per active user when paying month to month.
More Pricing Information
Community Pulse
AbstractSlack
Top Pros

No answers on this topic

Top Cons

No answers on this topic

Features
AbstractSlack
Project Management
Comparison of Project Management features of Product A and Product B
Abstract
7.8
4 Ratings
2% below category average
Slack
7.8
355 Ratings
2% below category average
Workflow Automation7.62 Ratings7.5191 Ratings
Mobile Access7.03 Ratings9.2342 Ratings
Search8.93 Ratings8.2341 Ratings
Task Management00 Ratings7.5215 Ratings
Gantt Charts00 Ratings7.161 Ratings
Scheduling00 Ratings7.8175 Ratings
Visual planning tools00 Ratings7.2125 Ratings
Communication
Comparison of Communication features of Product A and Product B
Abstract
8.7
4 Ratings
8% above category average
Slack
8.5
365 Ratings
6% above category average
Chat10.02 Ratings9.6365 Ratings
Notifications9.04 Ratings8.8361 Ratings
Discussions8.04 Ratings9.1353 Ratings
Internal knowledgebase7.62 Ratings7.6216 Ratings
Surveys00 Ratings8.2216 Ratings
Integrates with GoToMeeting00 Ratings8.3111 Ratings
Integrates with Gmail and Google Hangouts00 Ratings8.4184 Ratings
Integrates with Outlook00 Ratings8.1122 Ratings
File Sharing & Management
Comparison of File Sharing & Management features of Product A and Product B
Abstract
8.1
4 Ratings
0% below category average
Slack
8.3
339 Ratings
2% above category average
Versioning10.04 Ratings7.9151 Ratings
Document collaboration8.53 Ratings8.1237 Ratings
Access control6.24 Ratings8.3212 Ratings
Advanced security features6.92 Ratings8.1180 Ratings
Device sync9.13 Ratings8.8233 Ratings
Video files00 Ratings8.4295 Ratings
Audio files00 Ratings8.5289 Ratings
Integrates with Google Drive00 Ratings8.7213 Ratings
Best Alternatives
AbstractSlack
Small Businesses
Stackby
Stackby
Score 9.6 out of 10
Stackby
Stackby
Score 9.6 out of 10
Medium-sized Companies
Troop Messenger
Troop Messenger
Score 9.7 out of 10
Troop Messenger
Troop Messenger
Score 9.7 out of 10
Enterprises
HCL Connections
HCL Connections
Score 9.0 out of 10
HCL Connections
HCL Connections
Score 9.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
AbstractSlack
Likelihood to Recommend
2.1
(4 ratings)
9.2
(365 ratings)
Likelihood to Renew
-
(0 ratings)
9.2
(19 ratings)
Usability
7.0
(1 ratings)
9.7
(29 ratings)
Support Rating
8.8
(4 ratings)
1.1
(65 ratings)
Implementation Rating
-
(0 ratings)
10.0
(2 ratings)
User Testimonials
AbstractSlack
Likelihood to Recommend
Abstract
  • Large teams with dedicated design operations support
  • UX managers that want a facilitated workflow for their teams
  • Disciplined teams of individual contributors that want to adopt a process in their UI workflow
  • Cross-discipline teams that want a central collaboration space for reviewing and critiquing UI artifacts
  • If your files are named "FOR-REALS_FINAL_FINAL_FINAL_Super-Important-Project (copy).sketch"
  • If you're managing multiple pattern libraries
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Salesforce
I think Slack works really well in office settings, or even for any group of people who need an easy way to communicate with each other through organized channels. It may not be the best for those who intend to use it as a social media type app, it is more geared towards business use.
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Pros
Abstract
  • Versioning for desginers
  • Collaboration between team members
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Salesforce
  • Automated Notifications: Integrated tools like Jira, Trello, and Google Drive to receive automated notifications and updates directly in Slack, improving visibility and efficiency within the team
  • Message Encryption: Slack encrypts the messages in transit and at rest, ensuring the security and privacy of sensitive information and making our IT team's life much easier.
  • Reminder Bots: We used Slackbot to set reminders, automate follow-up actions, and provided information based on user queries.
  • SurveyMonkey Integration: Integrated our Slack with SurveyMonkey to distribute surveys and collect feedback from team members, streamlining the feedback-gathering process which was a huge support to our HR and Admin team.
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Cons
Abstract
  • Asset exports are not as great as Zeplin and others.
  • Filtering within files.
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Salesforce
  • The only thing I can think of is that it is easy to create too many channels. This has more to do with the team using Slack and less to do with Slack itself. maybe some direction on Slack's part on how best to utilize channels would be helpful.
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Likelihood to Renew
Abstract
No answers on this topic
Salesforce
As useful as Slack has become within our company, I feel fairly confident we will continue to use Slack as a communication tool. They continue to improve their software and add value to its use within our office. Customer service delivers, which is an absolute must. Looking forward to how they improve.
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Usability
Abstract
Abstract has a difficult learning curve. If a feature-branch workflow is new to you, then it will take some getting used to. They make a lot of updates to the interface and these feature releases get ahead of their documentation. They rely heavily on an excellent customer support team and are present on various Slack channels to help design professionals with issues.
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Salesforce
As long as you use the basic chat features and nothing more, it really is super easy to understand and use. Once you want to take advantage of some of the more advanced features and capabilities, that's when things get complicated. Anyone who has use SMS or a chat program before will be able to figure out the basics though, so rolling this out should be relatively straightforward and not required exhaustive training. Teaching chat etiquette is something else though.
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Support Rating
Abstract
Abstract by nature is complex and has to respond to whatever changes in Sketch. So there are frequent issues. Support can be slow to respond and are not always helpful, but they are quick to find and patch the bugs. Overall, it's not the best support, but it hasn't been detrimental.
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Salesforce
I've never had to contact support for Slack which is a great testament to its ease and use. Adding people outside of the organization takes a little getting used to, but ultimately allows for greater collaboration between FTE and contractors. There is no clear alternative to this software, so it's the best we can do for now.
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Implementation Rating
Abstract
No answers on this topic
Salesforce
It always helps if you communicate to everyone in the organization how important it is to drop whatever other chat tools they are using and jump quickly to Slack. They will all fall in love with it.
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Alternatives Considered
Abstract
I purchased and administer Abstract. It was requested by our design department who evaluated it.
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Salesforce
Slack is the superior offering for what we do and who we communicate with. The other programs offer basic features, but Slack continues to innovate and is business-first, which is very helpful for our small team. The feature set and integrations are better in Slack than other offerings we have evaluated
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Return on Investment
Abstract
  • Single source of truth for the team.
  • Could quickly get expensive with corporate accounts.
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Salesforce
  • We have a story when one guy mentioned in a our site group with tag @here about his wedding, he didnt know that @here works only for people who are online, so most of the people missed the message, slack is not the best place to update about the important things
  • Slack helps to solve and be updated if you have an internal problems and you want to know how the solving goes
Read full review
ScreenShots