Slack The Future
April 09, 2025

Slack The Future

Donavan Dunga | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Slack

I use Slack as my daily internal communications platform with my Team at work. The product really assists in quick escalation resolutions and prompt responses from team mates instead of using emails. Slack is really easy to use and we use it for quick catch up meetings in the mornings referred to as huddles. Really convenient as you can use the product both on your laptop and your person cell, meaning that you will always stay connected to your team even when having to attend to business on the road.

Pros

  • Huddles Run smoothly without any interferences.
  • Smooth individual calls quick and easy without any interruptions.
  • seamless notifications across multiple devices
  • The ability to easily tag a team member to urgently attend to a specific escalation.
  • Slack being user friendly and able to integrate easily with other platforms and apps.
  • How to easily open up different channels for different escalations and needs.
  • a safe direct messaging option.

Cons

  • to be able to integrate Slack with CRM systems like Intercom
  • maybe have different options to change to interface or background according to how i want it to look like.
  • Slack is just so good.
  • it has been positive in terms of great communication across the board.
  • We have even had a high increase in the number of drivers we could recruit from 250 to 500
  • Great platform to use.
its simply the best platform to use in the working environment, easy to use super great features.
Slack has just been the best communications tool for our team. Slack integrations are the best, the fact that its multi-device functional and has great features like file sharing at a fast speed, screen sharing, quick and easy to use. I do not think we would ever consider and alternative product in the near future.

Do you think Slack delivers good value for the price?

Yes

Are you happy with Slack's feature set?

Yes

Did Slack live up to sales and marketing promises?

Yes

Did implementation of Slack go as expected?

Yes

Would you buy Slack again?

Yes

Slack is definitely well suited according to my experience of using it for over 6 years to be the best platform to have short quick huddles and catch up sessions with your team, More especially if your work environment is a WFH set up. you can easily direct message a colleague regarding something that needs quick attention. making calls is easy and you can basically present a presentation to your team quickly and easy by sharing your screen with them easily. its basically the future.

Slack Feature Ratings

Project Management
9.8
Task Management
9
Scheduling
10
Workflow Automation
10
Mobile Access
10
Search
10
Visual planning tools
10
Communication
10.0
Chat
10
Notifications
10
Discussions
10
Surveys
10
Internal knowledgebase
10
File Sharing & Management
10.0
Versioning
10
Video files
10
Audio files
10
Document collaboration
10
Access control
10
Advanced security features
10
Device sync
10

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