TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Accelo

    Score3 out of 10
    Mid-Size Companies (51-1,000 employees)
    Accelo is a Professional Services Automation (PSA) platform designed to provide visibility into operational risks for service-based organizations. While traditional tools often focus on historical data, Accelo is intended to surface real-time risks such as Project Overruns, Resource Overloading, and Scope Creep. The platform integrates the full client lifecycle, including CRM, Quoting, Project Delivery, Support Ticketing, Time and Expense Tracking, Retainer Management, and…N/A

    Adobe Acrobat

    Score8.8 out of 10
    N/AAdobe Acrobat DC is the current version of the well-established document / PDF management solution, part of the Adobe Document Cloud (the other part being Adobe's eSign services based on technology acquired with EchoSign in 2011).

    $29.99

    per month per seat

    Pricing
    AcceloAdobe Acrobat
    Editions & Modules
    No answers on this topic
    Acrobat Pro for Individuals
    $19.99
    per month
    Acrobat Pro for Teams
    $23.99
    per month per user
    Acrobat Studio for Individuals
    $24.99
    per month
    Offerings
    Pricing Offerings
    AcceloAdobe Acrobat
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup FeeOptionalOptional
    Additional Details
    More Pricing Information
    Community Pulse
    AcceloAdobe Acrobat
    Considered Both Products
    Accelo
    No answer on this topic
    Adobe
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    97%
    Would buy again
    897 Answers
    Delivers good value for the price
    No answers on this topic
    95%
    Delivers good value for the price
    768 Answers
    Happy with the feature set
    No answers on this topic
    97%
    Happy with the feature set
    899 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    96%
    Lived up to sales and marketing promises
    594 Answers
    Implementation went as expected
    No answers on this topic
    99%
    Implementation went as expected
    683 Answers
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    User Ratings
    AcceloAdobe Acrobat
    Likelihood to Recommend
    8.0
    (8 ratings)
    8.9
    (967 ratings)
    Likelihood to Renew
    9.0
    (1 ratings)
    8.9
    (46 ratings)
    Usability
    7.0
    (1 ratings)
    8.5
    (382 ratings)
    Availability
    -
    (0 ratings)
    8.6
    (4 ratings)
    Performance
    10.0
    (1 ratings)
    5.2
    (11 ratings)
    Support Rating
    8.2
    (3 ratings)
    9.6
    (64 ratings)
    Online Training
    -
    (0 ratings)
    9.0
    (1 ratings)
    Implementation Rating
    -
    (0 ratings)
    9.9
    (16 ratings)
    Configurability
    -
    (0 ratings)
    7.7
    (5 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    3.9
    (3 ratings)
    Ease of integration
    -
    (0 ratings)
    8.0
    (9 ratings)
    Product Scalability
    -
    (0 ratings)
    7.2
    (5 ratings)
    Professional Services
    -
    (0 ratings)
    7.3
    (1 ratings)
    Vendor post-sale
    -
    (0 ratings)
    5.7
    (3 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    6.0
    (2 ratings)
    User Testimonials
    AcceloAdobe Acrobat
    Likelihood to Recommend
    Accelo
    Accelo is a system that can do it all. It's extremely sophisticated. Depending on the sophistication of your organization, or specifically the abilities of the people you put in charge of the implementation, it can almost be too sophisticated. It all just depends on your situation. The more you use it, the more data you give it, the more you'll be able to see and do. It's incredibly powerful. But it's definitely not a tool that would be appropriate for smaller boutique type organizations that have only basic needs.
    Incentivized
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    Adobe
    In my opinion there isn't a better document program that works with everyone. In a previous role; I had advocated for staff across departments to get Adobe Acrobat licenses because they kept sending every little thing to me since I had the main Adobe license. It really made their departments (sales & finance) run much smoother for a very minimal cost.
    Incentivized
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    Pros
    Accelo
    • Timing Client Work: You are able to better manage your time on your clients.
    • Housing Client Info in one Area: You can view all you need for any given client in one area.
    Incentivized
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    Adobe
    • It is easy to sign and send a document.
    • It makes it easy to scan and save a document.
    • It is easy to add text to any document.
    • You can create an editable PDF form for others to complete based on the questions you include.
    • You can create and send a secure document to a client for their signature.
    • It is easy to add photos to any document.
    Incentivized
    Read full review
    Cons
    Accelo
    • Accelo is excellent on the adaptation to its deep functionalities.
    • Managing multiple project is very challenging.
    • Not easy to collect multiple reports across platforms.
    Incentivized
    Read full review
    Adobe
    • I wish the backward compatibility was a little more friendly. PDFLyer had to be updated sooner that we would like when we updated from Adobe 2017 to Adobe 2026.
    • I wish it had list processing like Excel where it could remove duplicates, change formatting, etc.
    • Sometimes after an update we lose our plugins and have to restablish the connection to the plugin or reinstall.
    Incentivized
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    Likelihood to Renew
    Accelo
    Looking forward to seeing more refinement of features provided and upcoming features promised :)
    Read full review
    Adobe
    Adobe Acrobat works seamlessly with the other Adobe products we use that are industry-standard. We will certainly continue to use Adobe InDesign, Photoshop, and Illustrator, meaning it will always be convenient to work seamlessly with Adobe Acrobat for our organization. We are happy with the performance of Acrobat and it's meets our expectations.
    Incentivized
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    Usability
    Accelo
    No answers on this topic
    Adobe
    I would say overall, the product is great and as someone who has used it for many years now, I'm quite familiar with the ins and outs of the application. However, we found that when users were shown it for the first time and a bit after, they would feel a bit overwhelmed by the options and what everything meant. I think the UI could be simplified or an option to have a simplified mode and an advanced mode added.
    Incentivized
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    Reliability and Availability
    Accelo
    No answers on this topic
    Adobe
    We have not had availability issues with Adobe Acrobat, or at least none that I am personally aware of. Some may encounter crashes of the software during outages of electricity in their city or neighborhood, which no one can plan for, but with generators in our organization, we have been lucky not to have outages
    Incentivized
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    Performance
    Accelo
    No answers on this topic
    Adobe
    One of the best features of Adobe Acrobat is its speed and stability. When dealing with massive multi-page files, having to reload a crashed program over and over again would slow down progress unnecessarily. And expanding on that, having the table of contents generated allows me to skip to different pages with ease, a necessary feature with exceptionally long files. word searches are even more helpful with text recognition.
    Incentivized
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    Support Rating
    Accelo
    From the beginning the Accelo team has been very invested in ensuring our success and overall happiness with the platform. The initial implementation specialists and trainers did a fairly good job of learning our company and needs, and tried to tailor the trainings accordingly. However, once we made the formal switch to the platform, meaning we no longer were using our legacy systems, we found that we had a lot of questions....and a lot of ideas and recommendations. The support team is extremely responsive and seemingly happy to receive our continual feedback. And if we encounter an issue that seems to be a system issue, they work diligently to fix it (we've actually had an engineer join a call with us to learn of the issue - and subsequently fix it)
    Incentivized
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    Adobe
    For a while, Acrobat DC crashed pretty frequently. I contacted Adobe Acrobat support about the problem. At first support was unable to provide a solution. After about a month Adobe's software engineers provided a fix. I just wish it had taken less than a month to solve the problem.
    Incentivized
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    Online Training
    Accelo
    No answers on this topic
    Adobe
    Answered basic questions.
    Incentivized
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    Implementation Rating
    Accelo
    No answers on this topic
    Adobe
    I was not involved with the implementation process, so I cannot answer this question. However, when it was installed on my computer system, they did so virtually. I just sat there while they took control of my computer over the network and watch them install it, lickety split
    Incentivized
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    Alternatives Considered
    Accelo
    Accelo doesn't really exceed any competitors in any one area of their product, but in 2015 when we made the move this was the best option that included all the tools we wanted. However, user adoption was low in some areas due to the UI, so we scaled back Accelo and added other tools.
    Incentivized
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    Adobe
    Adobe Acrobat has the most premium features that other software can't offer. The seamless UI is consistent on any device, and the ease of use. The security and the advanced AI features are what you won't get on any other platforms or apps.
    Incentivized
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    Contract Terms and Pricing Model
    Accelo
    No answers on this topic
    Adobe
    I am not responsible for sales or purchasing
    Incentivized
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    Scalability
    Accelo
    No answers on this topic
    Adobe
    I find that many users aren't aware of many features of the software they use, nor may they be comfortable with learning multiple-step processes. For the simplest of PDF purposes (scanning, downloading, exporting), it gets a thumbs-up. For anything involving electronic signatures, meh--causes eyes to glaze over, or forgetting what all is involved.
    Incentivized
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    Return on Investment
    Accelo
    • It substantially reduced the number of systems we use to run our business.
    • It reduced the need to train our staff on a variety of platforms.
    • It gave us the ability to have a client-facing portal that directly integrates with our backend systems.
    Incentivized
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    Adobe
    • Definitely a positive ROI when I can receive clear notes/direction on edits for a PDF via Acrobat's comment system, rather than chicken scratch on a printed document.
    • The ability to password-protect my PDFs so I can make sure only the workforce I want to see the information has been priceless!
    • As I mentioned before, a huge positive impact is the ability to edit PDFs without having to return to the original file's native software.
    Incentivized
    Read full review
    ScreenShots

    Accelo Screenshots

    Screenshot of project analytics. Accelo keeps projects on track with templates, task management, Gantt charts, AI-predicted completion dates, portfolio views, and built-in client approvals.Screenshot of the scheduling interface. Accelo matches work to the right person by skill, workload, and availability — with utilization reports, capacity forecasting, and dynamic allocations that keep delivery and pipeline aligned.Screenshot of the revenue dashboard. Revenue leakage hides in unbilled hours, missed scope, and late invoices. Accelo captures time automatically, tracks budget and margin live, automates invoicing end-to-end, and manages retainers and scope creep before the damage is done.Screenshot of an overview of capacity. Most firms make decisions on data that's already a month old. Accelo delivers real-time reporting across utilization, profitability, and project financials — with custom dashboards that give every role the signal they need to act.

    Adobe Acrobat Screenshots

    Screenshot of where to create, edit, convert, and share PDF files all from within Microsoft Teams – as part of Acrobat integrations with Microsoft 365 apps.Screenshot of Liquid Mode in Adobe Acrobat Reader mobile app, where users can read PDFs on phones and tablets without having to pinch and zoom. Navigate lengthy documents with intelligent outline and search tools, while maximizing readability and comfort with font size and line spacing that are adjustable.Screenshot of where to fill and sign PDF forms from anywhere and on any device. Here, users can collect signatures, digitally track progress, and automatically archive the signed document.Screenshot of the Adobe Scan mobile app, used to capture and convert documents into high-quality, interactive PDF documents that can be filled out, signed, and shared. This eliminates the hassle of finding a printer, filling a form by hand, and scanning it again.