What users are saying about
37 Ratings
14 Ratings
37 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.7 out of 100
14 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 6 out of 100

Feature Set Ratings

    Project Management

    Accelo

    Feature Set Not Supported
    N/A
    7.0

    Projector PSA

    70%
    Projector PSA ranks higher in 14/14 features

    Task Management

    N/A
    0 Ratings
    7.4
    74%
    8 Ratings

    Resource Management

    N/A
    0 Ratings
    8.0
    80%
    8 Ratings

    Gantt Charts

    N/A
    0 Ratings
    6.0
    60%
    3 Ratings

    Scheduling

    N/A
    0 Ratings
    8.0
    80%
    9 Ratings

    Workflow Automation

    N/A
    0 Ratings
    6.9
    69%
    6 Ratings

    Team Collaboration

    N/A
    0 Ratings
    7.5
    75%
    7 Ratings

    Support for Agile Methodology

    N/A
    0 Ratings
    5.8
    58%
    2 Ratings

    Support for Waterfall Methodology

    N/A
    0 Ratings
    5.2
    52%
    3 Ratings

    Document Management

    N/A
    0 Ratings
    8.5
    85%
    7 Ratings

    Email integration

    N/A
    0 Ratings
    7.6
    76%
    5 Ratings

    Mobile Access

    N/A
    0 Ratings
    3.7
    37%
    7 Ratings

    Timesheet Tracking

    N/A
    0 Ratings
    9.3
    93%
    9 Ratings

    Change request and Case Management

    N/A
    0 Ratings
    5.2
    52%
    3 Ratings

    Budget and Expense Management

    N/A
    0 Ratings
    8.1
    81%
    9 Ratings

    Professional Services Automation

    Accelo

    Feature Set Not Supported
    N/A
    7.9

    Projector PSA

    79%
    Projector PSA ranks higher in 3/3 features

    Invoicing

    N/A
    0 Ratings
    7.0
    70%
    2 Ratings

    Project & financial reporting

    N/A
    0 Ratings
    8.5
    85%
    2 Ratings

    Integration with accounting software

    N/A
    0 Ratings
    8.0
    80%
    3 Ratings

    Attribute Ratings

    • Accelo is rated higher in 2 areas: Likelihood to Recommend, Usability
    • Projector PSA is rated higher in 1 area: Likelihood to Renew

    Likelihood to Recommend

    8.8

    Accelo

    88%
    8 Ratings
    8.0

    Projector PSA

    80%
    10 Ratings

    Likelihood to Renew

    9.0

    Accelo

    90%
    1 Rating
    10.0

    Projector PSA

    100%
    2 Ratings

    Usability

    7.0

    Accelo

    70%
    1 Rating
    6.4

    Projector PSA

    64%
    1 Rating

    Availability

    Accelo

    N/A
    0 Ratings
    10.0

    Projector PSA

    100%
    2 Ratings

    Performance

    10.0

    Accelo

    100%
    2 Ratings

    Projector PSA

    N/A
    0 Ratings

    Support Rating

    7.5

    Accelo

    75%
    5 Ratings

    Projector PSA

    N/A
    0 Ratings

    Implementation Rating

    Accelo

    N/A
    0 Ratings
    8.2

    Projector PSA

    82%
    2 Ratings

    Product Scalability

    Accelo

    N/A
    0 Ratings
    7.0

    Projector PSA

    70%
    1 Rating

    Likelihood to Recommend

    Accelo

    Accelo is a system that can do it all. It's extremely sophisticated. Depending on the sophistication of your organization, or specifically the abilities of the people you put in charge of the implementation, it can almost be too sophisticated. It all just depends on your situation. The more you use it, the more data you give it, the more you'll be able to see and do. It's incredibly powerful. But it's definitely not a tool that would be appropriate for smaller boutique type organizations that have only basic needs.
    Charles Fashana, MBA | TrustRadius Reviewer

    Projector PSA

    We think Projector PSA is a great tool to track and manage people in a professional service environment like management consulting. This system is easy to set up, easy to understand and should easily suit the needs of smaller and medium sized firms. It may be less appropriate for firms that rely very heavily on project management through another system (like MS Project) or firms that rely very heavily on a sales pipeline tracking system. While still very much possible to use, you would (I believe) have to do some re-keying between systems
    Stuart Andrew Clark | TrustRadius Reviewer

    Pros

    Accelo

    • Timing Client Work: You are able to better manage your time on your clients.
    • Housing Client Info in one Area: You can view all you need for any given client in one area.
    Anonymous | TrustRadius Reviewer

    Projector PSA

    • Resource Management - we are a national business and Projector provides us with the capability, in real time, to identify resource availability to meet current and upcoming project requirements. It allows us to
    • Reporting
    Anonymous | TrustRadius Reviewer

    Cons

    Accelo

    • Accelo is excellent on the adaptation to its deep functionalities.
    • Managing multiple project is very challenging.
    • Not easy to collect multiple reports across platforms.
    Johnson Martins | TrustRadius Reviewer

    Projector PSA

    • One challenge has been the user interface of the management portal, but that is currently being overhauled. The new design is being rolled out incrementally, and so far we've been very impressed with it, both visually and functionally!
    • Projector is first and foremost a project management tool. Because of this, we had to come up with some workarounds for customized accounting tasks we needed that were not part of the native Projector logic, but we were able to get what we need done.
    • One thing we did have with our previous PSA tool and that isn't available in Projector is an integration with MS Outlook calendar. That would be a great feature for our team.
    Anonymous | TrustRadius Reviewer

    Pricing Details

    Accelo

    General

    Free Trial
    Yes
    Free/Freemium Version
    Premium Consulting/Integration Services
    Yes
    Entry-level set up fee?
    Optional

    Starting Price

    $39 per user

    Accelo Editions & Modules

    Edition
    Projects (Per Month on Annual Contract)$391
    Sales (Per Month on Annual Contract)$391
    Retainers (Per Month on Annual Contract)$391
    Service (Per Month on Annual Contract)$391
    ServOps (Per Month on Annual Contract)$791
    1. per user
    Additional Pricing Details
    ServOps is the all-in-one solution which includes Projects, Retainers, Sales and Service together.

    Projector PSA

    General

    Free Trial
    Yes
    Free/Freemium Version
    Premium Consulting/Integration Services
    Yes
    Entry-level set up fee?
    No

    Starting Price

    $15 per user

    Projector PSA Editions & Modules

    Edition
    Team Edition$151
    Professional Edition$251
    Enterprise Edition$301
    1. per user
    Additional Pricing Details

    Likelihood to Renew

    Accelo

    Accelo 9.0
    Based on 1 answer
    Looking forward to seeing more refinement of features provided and upcoming features promised :)
    Brendon O'Sullivan | TrustRadius Reviewer

    Projector PSA

    Projector PSA 10.0
    Based on 2 answers
    We have been using this tool for a year now and find our use of it continually evolves and broadens. We are also very excited about the overhaul that's under way and feel many of the improvements being put in place will help make us that much more effective and efficient. The Projector team is also very responsive and collaborative in terms of user feedback and improvement suggestions, which helps us know they will work hard to help us get what we need out of the tool.
    Anonymous | TrustRadius Reviewer

    Usability

    Accelo

    Accelo 7.0
    Based on 1 answer
    No answer on this topic is available.

    Projector PSA

    Projector PSA 6.4
    Based on 1 answer
    Desktop interface feels complex to new users.
    Jim Harter | TrustRadius Reviewer

    Reliability and Availability

    Accelo

    No score
    No answers yet
    No answers on this topic

    Projector PSA

    Projector PSA 10.0
    Based on 2 answers
    In 5 years of use we have never experienced an unscheduled outage.
    Anonymous | TrustRadius Reviewer

    Support Rating

    Accelo

    Accelo 7.5
    Based on 5 answers
    From the beginning the Accelo team has been very invested in ensuring our success and overall happiness with the platform. The initial implementation specialists and trainers did a fairly good job of learning our company and needs, and tried to tailor the trainings accordingly. However, once we made the formal switch to the platform, meaning we no longer were using our legacy systems, we found that we had a lot of questions....and a lot of ideas and recommendations. The support team is extremely responsive and seemingly happy to receive our continual feedback. And if we encounter an issue that seems to be a system issue, they work diligently to fix it (we've actually had an engineer join a call with us to learn of the issue - and subsequently fix it)
    Charles Fashana, MBA | TrustRadius Reviewer

    Projector PSA

    No score
    No answers yet
    No answers on this topic

    Alternatives Considered

    Accelo

    Accelo doesn't really exceed any competitors in any one area of their product, but in 2015 when we made the move this was the best option that included all the tools we wanted. However, user adoption was low in some areas due to the UI, so we scaled back Accelo and added other tools.
    Ryan Freeman | TrustRadius Reviewer

    Projector PSA

    We did pursue Quick Arrow another tool that was similar. We found that be in inflexible in use. Projector allows a lot of flexibility in setup. Our organization has very specific business processes and we were able to set up Projector to work with those processes. Several other systems we tried were not as flexible in allowing set up to our needs.
    Anonymous | TrustRadius Reviewer

    Return on Investment

    Accelo

    • It substantially reduced the number of systems we use to run our business.
    • It reduced the need to train our staff on a variety of platforms.
    • It gave us the ability to have a client-facing portal that directly integrates with our backend systems.
    Chris Osterhout | TrustRadius Reviewer

    Projector PSA

    • Projector has had a great ROI. We are more efficient with planning, budgeting and analyzing inefficiencies.
    • Projector has allowed our office across the United States to access the same system and create a central database of all projects and services.
    Anonymous | TrustRadius Reviewer

    Screenshots

    Add comparison