What users are saying about
7 Ratings
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Score 4.9 out of 100
9 Ratings
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Score 8.4 out of 100

Attribute Ratings

  • Hippo CMMS is rated higher in 2 areas: Likelihood to Recommend, Support Rating

Likelihood to Recommend

9.0

Maintenance Connection CMMS

90%
3 Ratings
9.3

Hippo CMMS

93%
7 Ratings

Likelihood to Renew

7.0

Maintenance Connection CMMS

70%
1 Rating

Hippo CMMS

N/A
0 Ratings

Usability

9.0

Maintenance Connection CMMS

90%
1 Rating

Hippo CMMS

N/A
0 Ratings

Support Rating

6.4

Maintenance Connection CMMS

64%
4 Ratings
8.7

Hippo CMMS

87%
7 Ratings

Implementation Rating

7.0

Maintenance Connection CMMS

70%
2 Ratings

Hippo CMMS

N/A
0 Ratings

Likelihood to Recommend

Accruent

Everyone has assets, everyone has people, and everyone has to do some work on those assets with those people. Maintenance Connection strives to provide an efficient solution to help get the work done while making it simple to record that you did. Aggregate that data and make decisions for the future based on real information.
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iOFFICE + SpaceIQ

I find that Hippo [CMMS] is really well suited for any scenario. Most CMMS are geared toward manufacturing or industrial use, Hippo [CMMS] works as well for a school or church as it would for a factory. The ease of use for the requestor makes it an ideal platform for any institution.
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Pros

Accruent

  • Customer Service is Outstanding.
  • Changes are made by MC through the entire network that makes suggestions.
  • The software is simple to use so even the most seasoned mechanic can navigate it.
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iOFFICE + SpaceIQ

  • Simple to use Work requester.
  • Great customer service and support.
  • Not filled with non-essential items like a lot of "Larger" company CMMS systems
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Cons

Accruent

  • No improvements at this time.
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iOFFICE + SpaceIQ

  • Completed work order reporting can be improved. It seems harder than it should be to get the data I need.
  • I would like to streamline the work order closing procedure. I feel like it takes longer than it should to open various screens and add labor, mark tasks complete, change status, etc. It is a minor inconvenience, but just waiting a few seconds opening up a new window is time-consuming with many WO at a time.
  • Labor tracking and reporting could be improved.
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Pricing Details

Maintenance Connection CMMS

Starting Price

Editions & Modules

Maintenance Connection CMMS editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Hippo CMMS

    Starting Price

    $35 per month per user

    Editions & Modules

    Hippo CMMS editions and modules pricing
    EditionModules
    Hippo Starter$351
    Hippo Plus$552
    Hippo Pro$753

    Footnotes

    1. per month per user
    2. per month per user
    3. per month per user

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    Optional CMMS onboarding pricing is determined based on the scope of work and starts at $600

    Additional Details

    Hippo CMMS subscription pricing is determined based on the number of users. A user is anyone that needs to log in and access Hippo' s core features. Users include managers, owners, technicians, and supervisors. Maintenance requesters are not users. Price is also determined by required features. We have pricing plans for complex operations that require deeper functionality and plans for simple operations that are new to CMMS.

    Likelihood to Renew

    Accruent

    If I find a product with better support and some additional operational asset functions I would be willing to make a move.
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    iOFFICE + SpaceIQ

    No answers on this topic

    Usability

    Accruent

    Its very user friendly and works well in a manufacturing setting.
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    iOFFICE + SpaceIQ

    No answers on this topic

    Support Rating

    Accruent

    They are timely, responsive, and resolve issues within a day. I only give them one less point because in their recent acquisition by Accruent they lost the MC Support portal they used to have, and in its place they are using Accruents version. Which is well, just not as good.
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    iOFFICE + SpaceIQ

    I've used Hippo for several years now. I'm sure other programs have been developed since I did my comparison testing. But Hippo has always done everything we needed it to do. It's very reliable. My guys don't doubt whether or not it's doing its job. The calendar view, ease of use and floor mapping set this program apart from others.
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    Implementation Rating

    Accruent

    If you do not have a scheduler for the PM and work order program hire one first. They can help with the migration and know how everything works in your facility.
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    iOFFICE + SpaceIQ

    No answers on this topic

    Alternatives Considered

    Accruent

    It much more user-friendly and does not have a lot of wasted information that you would never use. I did a lot of research on other CMMS programs and questioned other users and was allowed to use the test module for 3 months. That pretty much sealed the deal for everyone except for those afraid of change. Eventually, they all fall in line and accept the new CMMS system.
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    iOFFICE + SpaceIQ

    Ease of end-user to put in a task that they would like to have completed. Hippo is really easy to use and to complete tasks. If a person putting in a task includes their email or phone number we can get ahold of them to ask and questions and it lets them know progress of their task.
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    Return on Investment

    Accruent

    • Our parts cost overall has had a great positive impact on our ROI. We are able to track parts in a more efficient manner that helps us to optimize inventory and reduce stock outs, in addition to helping us identify items that have no turn over.
    • Equipment downtime with regards to Corrective vs Preventive type work orders has made a big impact to our ROI. With the use of the Preventive Maintenance Module in Maintenance Connection, we have made a good shift towards more planned machine maintenance and less corrective type failures.
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    iOFFICE + SpaceIQ

    • Allows tracking something that we did not have before
    • Decision making is now with hard data
    • Replacement and repair cost have been reduced with tracking of maintenance.
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    Screenshots

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