What users are saying about
14 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener'>Customer Verified: Read more.</a>
Top Rated
1093 Ratings
14 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.2 out of 100

Basecamp

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener'>Customer Verified: Read more.</a>
Top Rated
1093 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.3 out of 100

Likelihood to Recommend

AceProject

It is well suited if you have a specific work force or are working in a production or an assembly line style environment. It is also well suited if you have small teams that have to get out a certain amount of product in set periods of time. AceProjects is great for monitoring how long each individual spent on their specific task and subsequently how long the team took to complete their work.
Kyle Culpepper | TrustRadius Reviewer

Basecamp

Basecamp is a wonderful tool for teams of varying degrees of technical knowledge, teams managing lots of different types of "agifall" and waterfall projects, and teams that are remotely distributed. It's probably less useful for more strictly agile-focused development teams, compared to other more flexible software applications like Jira and Asana.
Andrea Hester | TrustRadius Reviewer

Feature Rating Comparison

Project Management

AceProject
3.2
Basecamp
7.8
Task Management
AceProject
5.0
Basecamp
8.2
Resource Management
AceProject
6.0
Basecamp
7.8
Gantt Charts
AceProject
3.0
Basecamp
7.3
Scheduling
AceProject
4.0
Basecamp
8.2
Workflow Automation
AceProject
1.0
Basecamp
6.8
Team Collaboration
AceProject
5.0
Basecamp
8.6
Support for Agile Methodology
AceProject
1.0
Basecamp
7.6
Support for Waterfall Methodology
AceProject
1.0
Basecamp
8.0
Document Management
AceProject
1.0
Basecamp
7.9
Email integration
AceProject
2.0
Basecamp
7.8
Mobile Access
AceProject
1.0
Basecamp
8.4
Timesheet Tracking
AceProject
8.0
Basecamp
7.3
Change request and Case Management
AceProject
4.0
Basecamp
7.6
Budget and Expense Management
AceProject
3.0
Basecamp
7.9

Professional Services Automation

AceProject
2.0
Basecamp
7.7
Project & financial reporting
AceProject
2.0
Basecamp
8.1
Quotes/estimates
AceProject
Basecamp
8.0
Invoicing
AceProject
Basecamp
7.0
Integration with accounting software
AceProject
Basecamp
7.7

Pros

AceProject

  • Time Tracking
  • Resource allocation
  • Easy to implement, small adoption curve.
Kyle Culpepper | TrustRadius Reviewer

Basecamp

  • Task management - It is very easy to add, organize and discuss tasks within Basecamp's interface.
  • The "Campfire" function is great for communicating when you just have a quick question for someone on the team.
  • Notifications - Basecamp lets you decide how often and about what you'd like to be notified. The ability to respond to messages in Basecamp directly via email saves a lot of time.
Anonymous | TrustRadius Reviewer

Cons

AceProject

  • Expand on data tracking
  • Improve report generation
  • Break out from just being a time clock manager.
Kyle Culpepper | TrustRadius Reviewer

Basecamp

  • High Learning Curve. It's true that it can be easy to use, but to use well and effectively takes some time to learn. It's recommended to have an agreed-upon system in your team of what tools to use and when.
  • Notification Overload. If people aren't careful they could send a notification to everyone when only a couple people were meant to be prompted. And since emails are sent by default, you could have your mailbox overloaded with unnecessary updates. This is where it takes a bit of training in your team to have an agreed-upon system.
  • Lack of organization with Archived Projects. I will often need to reference an archived project to make a new one, but there is only a list of archived projects in alphabetical order, with no way to organize by archive date, or even search.
Heather Miller | TrustRadius Reviewer

Likelihood to Renew

AceProject

No score
No answers yet
No answers on this topic

Basecamp

Basecamp 10.0
Based on 27 answers
When I bring new people onto a project, it's immediately obvious how to use Basecamp. I don't have to worry about teaching them the features or walking them through it, it's just incredibly user-friendly. For this reason, I'll continue to renew my subscription even as new people are brought onto production jobs or the client changes.
Anonymous | TrustRadius Reviewer

Usability

AceProject

No score
No answers yet
No answers on this topic

Basecamp

Basecamp 7.8
Based on 15 answers
Basecamp is a little tricky to learn. I've used it for quite a while but I feel like there's still so much I don't know. It took me a while to learn but having used it in college definitely helped me integrate it into my work career.
Anonymous | TrustRadius Reviewer

Reliability and Availability

AceProject

No score
No answers yet
No answers on this topic

Basecamp

Basecamp 10.0
Based on 6 answers
I've never experienced downtime while using Basecamp, or been unable to access it when I needed it. That's not to say they've never had downtime, but I've been lucky enough not to encounter any, and I work odd hours, including late nights when maintenance is often undertaken.
Lisa Keyser | TrustRadius Reviewer

Support Rating

AceProject

No score
No answers yet
No answers on this topic

Basecamp

Basecamp 8.5
Based on 30 answers
For the many reasons I've given, Basecamp is a very strong program. There are a few features I can imagine that might make it even better, but I don't have a basis for comparison to be able to say that there is definitely a better one out there. I've noticed that Basecamp has evolved a bit from the time I started using it until now, so that makes me think that the producer of this program values it and believes in continuous improvement. If you could use the features offered by Basecamp, I would think you could use it with confidence.
Anthony Burke | TrustRadius Reviewer

Implementation Rating

AceProject

No score
No answers yet
No answers on this topic

Basecamp

Basecamp 7.7
Based on 4 answers
Decide the process before implementation - i.e. when it's due 8/9 does that mean 8am, noon, 5pm, 11:59pm? Check your to-do list frequentlySet-up templates - just not with the dates (they can be funky)
Jenni Waggoner | TrustRadius Reviewer

Alternatives Considered

AceProject

Kyle Culpepper | TrustRadius Reviewer

Basecamp

Pretty good, but [Basecamp] has its drawbacks. Honestly I find the interface non-intuitive and sometimes have trouble figuring out how to change the status of a task. Perhaps it has something to do with the way it was originally set up by the admin, but I'm not sure. I liked Jira's drag and drop obvious functionality, but the project management side of the software was lacking. Smartsheet has excellent project management functionality, but the task management isn't as good.
Blake Baron | TrustRadius Reviewer

Return on Investment

AceProject

  • We were able to track our production teams work and refine our methods to improve deliverable dates.
  • Once our staff reached a certain size the capability of the software began to lag. Diminishing returns.
  • The lack of reporting features made data regression and extrapolation difficult.
Kyle Culpepper | TrustRadius Reviewer

Basecamp

  • It has saved me time when having to get the same message out to multiple restaurants
  • It has helped us make smarter operational decisions because we can all collaborate on an answer in a shorter amount of time (instead of calling a meeting!!!)
  • The calendar function allows us to plot out our marketing agenda for the month and add/change it together as needed. The chef will post his recipe, the managers will cost it out, the social media manager will post pictures on it, and ultimately we will get that information out on an info sheet to the staff by printing the page.
Elizabeth Hyman | TrustRadius Reviewer

Pricing Details

AceProject

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

AceProject Editions & Modules

Additional Pricing Details

Basecamp

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Basecamp Editions & Modules

Edition
Basecamp PersonalFree1
Basecamp Business$992
  1. Limited Capabilities
  2. Per Month [Unlimited Users]
Additional Pricing Details

Rating Summary

Likelihood to Recommend

AceProject
5.0
Basecamp
8.4

Likelihood to Renew

AceProject
Basecamp
10.0

Usability

AceProject
Basecamp
7.8

Reliability and Availability

AceProject
Basecamp
10.0

Performance

AceProject
Basecamp
7.3

Support Rating

AceProject
Basecamp
8.5

Online Training

AceProject
Basecamp
5.0

Implementation Rating

AceProject
Basecamp
7.7

Add comparison