Overall Satisfaction with Basecamp
We use [Basecamp] as a small team to track our team's coverage on different ticketed issues that arise. This way, we can determine team member bandwidth, figure out the status of different tickets, and provide robust reporting so executives can get a snapshot of the work in progress. As far as I know, it's not used beyond our team.
- Recognizable brand allows for immediate software acceptance
- Pretty solid APIs to pull in data from other platforms
- Lightweight software that can be accessed from anywhere
- Honestly, I struggle with the User Interface -- it's not intuitive
- I wish there was more extensive drag-and-drop functionality
- I struggle to figure out the stage of a project at certain points
- We were able to provide the executive leadership team with visibility into our team's work
- The team is able to collectively discuss issues and where they currently stand from a progress standpoint
- While it's a little tough to use, we're able to better keep track of project issues and not let them fall through the cracks
Pretty good, but [Basecamp] has its drawbacks. Honestly I find the interface non-intuitive and sometimes have trouble figuring out how to change the status of a task. Perhaps it has something to do with the way it was originally set up by the admin, but I'm not sure. I liked Jira's drag and drop obvious functionality, but the project management side of the software was lacking. Smartsheet has excellent project management functionality, but the task management isn't as good.
Do you think Basecamp delivers good value for the price?
Are you happy with Basecamp's feature set?
Did Basecamp live up to sales and marketing promises?
Did implementation of Basecamp go as expected?
Would you buy Basecamp again?
It depends how quickly you need to set up a solution. We needed to set up a solution suitable for reporting ASAP if not sooner. We're small to mid-size team within a large corporation, so it works well for our purposes. However, if you needed it to support a larger enterprise effort, I wouldn't recommend it.